Hyperoptic Outage Report in Upminster, Greater London, England
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The latest reports from users having issues in Upminster come from postal codes RM14.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
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Phone (%)
Live Outage Map Near Upminster, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Leyton, Upminster, Woolwich, Poplar and Thamesmead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Leyton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Weightman
(@TomWeightman) reported
Never use @Hyperoptic . No internet since Thursday, and no ETA on when they’ll even book a repair … let alone the repair itself
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Marian
(@Maria59914) reported
@Hyperoptic The only good things about the festival were Bob Vylan & Kneecap. The rest were as indifferent as your now very poor service
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Marian
(@Maria59914) reported
@Steven_James1 @Hyperoptic Their expansion has led to serious customer service failures. The number of 1* reviews on TrustPilot for this month alone accompanied by exceptionally detailed reviews of the level of failure is a warning sign. As of today after less than 4 weeks I am facing the worst experience
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Abu Haneefa
(@Abu_Haneefa2) reported
@Hyperoptic what a joke, renewal went from £27pm to £67pm, then when I said I'm leaving they said £40, then to £30 and that was the best they can do. After saying again please cancel they offered £27. New customers get it for £18pm. After 7 years time to move to @CommunityFibre
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Alison Johnson
(@alisonjyoga) reported
@Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service
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Haych
(@haych13_) reported
Over 5 hours and still down, no ETA on a fix. Come on @Hyperoptic, do better.
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Haych
(@haych13_) reported
Seriously @Hyperoptic Three days in a row the Internet has gone off. This is ridiculous, I want some compensation or something, this cannot continue. How can service be THIS BAD?!
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MetalMinxtress
(@CrowsAndSmoke) reported
I left Sky Broadband after 20 years to go with Hyperoptic (who was already installed into my new home, by the developers) Now im just feeling stupid and left with the worse Internet ever for two years. I just want my boyfriend back 😭
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Gurpal Sindhar
(@GurpalSindhar) reported
@virginmedia broadband issues several times over the last few weeks, random outages and the app shows no issue with services. Really poor from Virgin. @Hyperoptic @CommunityFibre when are you coming to Hounslow?? We need alternative providers!
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Dave
(@DaveeeeA) reported
@Hyperoptic no service, day 2, can't get through to you, worst company ever. This will be your typical reply, DM us. Don't go with this company!