Hyperoptic

Hyperoptic Outage Report in Upminster, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Upminster, Greater London, England 01/15/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Upminster, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: London, Lewisham, Gravesend, Leyton, Chingford, Woolwich, Ilford, Barking, Coldblow, Walthamstow, Dartford, Newham, East Ham and Upminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLewisham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Internet down. No advice of the failure and still down from 13:30 11th June. Appalling customer services and no details of how long it will be down. Awfully poor customer services when there is a problem

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic @EURO2020 Only winner is people with another ISP. Advised after a 5+ hour outage that it is fixed but still no Internet. Staff lie and are rude. Okay as long as you don't need to contact customer services and there is no service outage

  • axddm axdddm (@axddm) reported

    @HyperopticCS @Hyperoptic We have no service since yesterday evening in the Maidenhill area G77, when is service likely to be restored ? I have seen no updates since the outage began...

  • chibiminion Kittyheaven (@chibiminion) reported

    @CCriadoPerez @bt_uk Lots of people recommended Zen and they have been very helpful. If it’s full fibre then the others we talked to were giganet and hyperoptic I think. Both Zen and Giganet were able to get a connection issue sorted very quickly when BT just shrugged.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Awful service when things go wrong. Don't touch them. Others may be slower but never had this sort of problem elsewhere

  • dhrumilmaniyar Dhrumil maniyar (@dhrumilmaniyar) reported

    @Hyperoptic An engineer visit ws scheduled today 2 fix our broadbnd issue & nobody showed up. The visit ws cancelld & no communicatn about dis until I askd customer service. It's been 2 days without broadband service. Next visit is now after 2 more days. Unhappy with the service!

  • tommo_68 Paul Thompson (@tommo_68) reported

    @HyperopticCS Would not recommend Hyperoptic. Where there are problems, trying to find out when the Internet will work again is a nightmare. Age on phone holding and cannot offer timeframes when it will be repaired

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Still no Internet and no advice on what is happening, or when the service should be restored.

  • Sean_Newhouse Sean Newhouse (@Sean_Newhouse) reported

    @Hyperoptic It's now been over 5 weeks since you sent the wrong engineer to install my broadband, and you still haven't rescheduled the appointment or even given any real explanation as to why you haven't done so. What gives? Will I ever get service? #WFH #CustomerService

  • Bnd14860104 Bnd (@Bnd14860104) reported

    @Hyperoptic More than one month I’m waiting for the installation. Bad service!