Hyperoptic

Hyperoptic Outage Report in Upminster, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Upminster, Greater London, England 11/21/2024 11:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

Live Outage Map Near Upminster, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: London, Billericay, Leyton, Upminster, Poplar and Grays.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • SpeakerWarren Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tommc10 Tom mckee (@tommc10) reported

    @Hyperoptic Not for me 👍🏻 took 3 months and 4 visits & still never managed to do it. Was forced to cancel.

  • CoachKybet Coach Kybet (@CoachKybet) reported

    Damn, ping dropped from 45 to 25, still going to miss my 12 ping with Hyperoptic though

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @Hyperoptic From April this year,Im trying to get your broadband installed.I've been told, that some cable is missing and has to be installed. I've been asking so many times that I lost count. My neighbours living above me has hyperoptic broadband working. Is anybody able help ?

  • qtgibzy PsyQo Gibzy (@qtgibzy) reported

    @Rebbsy_ @Hyperoptic I’ve never even hard of this company before

  • Bilboul Bilboul (@Bilboul) reported

    @Hyperoptic The only 1GB service in my area and it turned out to be pretty good.

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @Hyperoptic is there an outage in south quay area in London? Internet has been down all morning and just waited for about 30 mins calling your customer service number and waiting for someone to pick up

  • Rebbsy_ Rebbs #ll (@Rebbsy_) reported

    @Hyperoptic good service man! Thanks for ruining my weekend 👍👍👍

  • adhodgson Andrew Hodgson (@adhodgson) reported

    Any Hyperoptic customers who upgraded their service lose IPV6 connectivity on their own kit? Using Unifi Dream machine and all was fine until service upgraded to 500MBPs. Have opened case but want to resolve on my own if I can.

  • Ethanmayer1 Ethan mayer (@Ethanmayer1) reported

    @Hyperoptic Am still waiting for you guys to come to my house but you are making progress. Can't Wait to get rid of Virgin Media. The thing I want the most is 1gbp/s UPLOAD!!! I have already referred 3 people to your service. Hopefully by end of next year I can get Hyperoptic!!!

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @HyperopticCS is there an outage in south quay, Canary Wharf? We have lost internet all morning and have been on the phone waiting for one of your cs agents to pick up and speak. @Hyperoptic