Nationwide

Is Nationwide down in West Clandon, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Clandon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Clandon, Surrey, England 11/25/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near West Clandon, England

Latest outage, problems and issue reports in West Clandon and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Etha0011 ethan (@Etha0011) reported

    @AskNationwide All balances are showing as not available, seems you must have a tech issue?

  • ThomFoxMusic Thom Fox (@ThomFoxMusic) reported

    @AskNationwide They’ve sent me a Payment Retry Alert text warning me there isn’t enough money in the account for a payment coming out today, and that I need to deposit enough money to cover it by 2:30pm Problem is they’ve sent me the text at ten past 3, too late for me to do anything about it

  • cheesman92 Harry Cheesman (@cheesman92) reported

    @AskNationwide hey, I need to send a pdf of a statement to verify something with a website. Is there a way of getting one that’ll show pending transactions? If not can I request a pdf statement outside of the normal monthly ones?

  • rachsul92 Rachael 🐸 (@rachsul92) reported

    @AskNationwide is the internet banking app down? It won’t let me transfer money but the service status says no problems

  • Superted47 Edward Longworth (@Superted47) reported

    @AskNationwide Last few days no access constantly down.

  • roodskins roodskins (@roodskins) reported

    @AskNationwide I didn't really want to faff about calling. I'm on hold and it's telling me to use online help which isn't there. Can you just get this sorted please?

  • glasgowderbyday joe (@glasgowderbyday) reported

    @AskNationwide what’s the deal with the app today ? All balances seem to have disappeared and it won’t allow me to transfer money That’s been easily half an hour now not great service and very inconvenient

  • vix_2012 𝕍𝕚𝕔𝕜𝕚 𝕊. (@vix_2012) reported

    @Etha0011 @AskNationwide I've got the same issue.

  • Termy Jason Artemis, aka Termy (@Termy) reported

    @AskNationwide Hi! Payment information cannot be displayed on both Internet banking website and app. Is there an outage? Thanks!

  • SA_McKay Steven A. McKay (@SA_McKay) reported

    @AskNationwide Hi, I tried to setup an account for my 13 year old daughter about two weeks ago but have been unable to complete it. I have no idea what you want from us in terms of ID, you saw her passport and are emailing her instead of me about it. Can someone help?