Nationwide

Is Nationwide down in West Clandon, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Clandon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Clandon, Surrey, England 12/29/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near West Clandon, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near West Clandon, England

Latest outage, problems and issue reports in West Clandon and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Project341 Project34 (@Project341) reported

    @AskNationwide when are you going to fix the credit card part of your phone app - been nearly a month now with no service - shocking !!

  • Pwilliamson204 Peter Williamson (@Pwilliamson204) reported

    @AskNationwide hi this morning I used an ATM to withdraw £10. A message came up on screen saying Your transaction has been declined please contact your bank. I have just managed to check my account now and the £10 has been deducted from my account. Help please.

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide Been told your IT Team are unable to find the cause and there is no ETA on a fix? Can’t they just undo whatever they did to cause this issue….

  • xjib Gavin Wells 💙 (@xjib) reported

    @AskNationwide When do you expect online banking and App access to credit card transactions and statements to be restored? It's be unavailable now for weeks!

  • seany85 Sean Craddock (@seany85) reported

    @AskNationwide (2/2) is this because you simply don't know much about the company, and it's for a reasonably big sum (~3k?) as now I'm worried even with contracts that there's a danger. I don't see anything online about issue with them, what DO you 'know' when this alert appears?

  • Screwfix Screwfix (@Screwfix) reported

    @ephemeralhype @AskNationwide Hi, I am very sorry to hear this. We have no reported issues. If you could please DM your email address, full name and postal address you have registered with us we can check your customer record. Many thanks, Sheila.

  • julie84gw julie (@julie84gw) reported

    @AskNationwide How do I find my customer number. I have my account number and sort code but nothing else

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    @AskNationwide why is app not working post update?

  • racheldawkins2 rachel dawkins (@racheldawkins2) reported

    @AskNationwide Ok but I don’t know any of the account details so I can’t give you the number etc? Can you help without me knowing what my account details are?

  • Stephen41792571 WrathOfMyBombast (@Stephen41792571) reported

    @AskNationwide Yes I have. Last year when I made a claim (around August) and then again yesterday. I was informed that it had been escalated and their "IT people were looking at it". It means customers can't self-service and places onus on LSG teams to answer the phones for all claims