Nationwide

Is Nationwide down in West Clandon, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Clandon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Clandon, Surrey, England 11/22/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (20%)

    Website (20%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near West Clandon, England

Latest outage, problems and issue reports in West Clandon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • andyfenboyed Andy Edwards (@andyfenboyed) reported

    @AskNationwide The App is terrible and doesn’t show what you’ve stated. There’s no “filter” either. I’ll DM extra info as I’m really confused why, given cards are issued with a 5 year window, what possible “extra security” changing the number offers.

  • jack7232 jackwillistv (@jack7232) reported

    @AskNationwide hi I have a query about a refund payment that has been paid back to me then taken back out could you help

  • Brandon_TheCat Brandon Stratton (@Brandon_TheCat) reported

    @AskNationwide how is anyone in southampton with a job meant to go to the bank if you close at 5pm? Explain the logic please, just had a male staff member wave me away when I'm trying to deposit a cheque... awful

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide I do but I don't have access at this moment in time. Can you help me?

  • brooksy81 Darren Brooks (@brooksy81) reported

    @AskNationwide Hi team. Any ideas why I cant access my joint FlexPlus account via the mobile app? My FlexDirect and all my savings accounts and ISAs are fine, but as soon as I go into my joint acc the app shuts, stating there's a technical issue. Been like this a few weeks now...

  • Jermaine87654 Jermaine 🇬🇧🏆⚽ (@Jermaine87654) reported

    @AskNationwide Ok can anyone else access my account though the cashier's cheque

  • MrsWilliams1981 Laura Williams (@MrsWilliams1981) reported

    @AskNationwide Hi, yes I do and have sent a message via there. But the last two times I sent a message through this way, I got a standard response directing me to FAQs. I'm hoping someone can look specifically into this issue

  • mummahazelwood mummasmeg (@mummahazelwood) reported

    @AskNationwide I have tried to call 4 times this morning but the line keeps disconnecting. I need help with 3 transactions that were taken.

  • paulhickman75 Paul Hickman (@paulhickman75) reported

    Hi @AskNationwide I’ve sent you a DM about suspect fraud numbers calling me. However I do have some money missing ( only pence ) and a text saying my card is blocked . I hope you can help me with this . I can share the number on here if you like ?

  • yatesco Colin Yates (@yatesco) reported

    @FredAtBootstrap @AskNationwide I appreciate it when they block a "suspicious" transaction and confirm with me first, but telling me "no, you can't spend your money on that perfectly legal thing" - yeah, big no for me.