Nationwide

Is Nationwide down in West Clandon, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Clandon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Clandon, Surrey, England 12/11/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near West Clandon, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near West Clandon, England

Latest outage, problems and issue reports in West Clandon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ZombieJoygasm Goldie Gerkin (@ZombieJoygasm) reported

    @AskNationwide Sorry Jo. I have discovered the issue and there was a digit wrong with my mobile and one of the digits which was showing as a *. I've called up and updated it, how long should that take to update and would I be ok to try to register again?

  • ZombieJoygasm Goldie Gerkin (@ZombieJoygasm) reported

    @AskNationwide I have tried via the website just now and im getting the same issue 😰 I definitely was already registered for mobile banking and have my customer and pass numbers...

  • helenbeehelen helen boyd (@helenbeehelen) reported

    @madamelebun @AskNationwide Yep, my mobile banking app has been down for over 24 hours now, Downdetector and another site are reporting problems at Nationwide with the app and mobile banking, yet Nationwide's own website is claiming services are working as normal.

  • anujmor anuj morjaria (@anujmor) reported

    @KathPinnock Hi Kath, that’s great! The issue with GR is very real. I had to pay £25k to @Avon_Estates a year ago because @AskNationwide would not lend to my buyer because GR doubled every 20 years. GR was capped £300pa in perpetuity for 115 years. initial gr was £400pa. The system is rigged.

  • samwoodcock13 Sam Woodcock (@samwoodcock13) reported

    @AskNationwide Yes this is happening when entering the code! I have tried few times and the details are correct! There is also a different payment where they want me to go on the app and approved my card ( without the card reader) and when I go back to the payment says an error still

  • BigRab_1 Rab (@BigRab_1) reported

    @lillun6 @AskNationwide Maybe I would have gave that individual the benefit of the doubt had they not of blatantly sighed down the phone at me when I asked them a question. I’ve been in telesales and call Center environments myself, so I know how challenging it can be. So I am never rude at the advisor

  • abdulbigtool Gary B (@abdulbigtool) reported from Lisburn, Northern Ireland

    @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

  • samwoodcock13 Sam Woodcock (@samwoodcock13) reported

    @AskNationwide hi, I have been trying to send payments to someone using my card reader but Keeps coming up on the online banking app about experiencing technical problems. Do you know when this will be fixed so can send my payments?

  • olliedewis Ollie Dewis (@olliedewis) reported

    @AskNationwide Details I’ve had on file for years (to send friends and relatives cash (now and then)) have gone…out of the blue. If this is a policy to save server space and cash for Nationwide (Housekeeping? 🤔) then it’s a poor one. I’m sorry but this will have consequences.

  • technologytotea Maggie Morrissey (@technologytotea) reported

    @AskNationwide how do we contact you via you’re website? It’s a nightmare when something goes wrong. Maybe this internet banking is becoming difficult?