Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around West Clandon, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Clandon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Nationwide
Nationwide is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Clandon, England
The most recent Nationwide outage reports came from the following cities: Frimley, Woking, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot
|
Mobile App | 2 months ago |
|
Worcester Park
|
Mobile App | 3 months ago |
|
Walton-on-Thames
|
Login | 4 months ago |
|
Kingston upon Thames
|
Website | 10 months ago |
|
Woking
|
Mobile App | 1 year ago |
|
Guildford
|
Website | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near West Clandon, England
Latest outage, problems and issue reports in West Clandon and nearby locations:
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Mike (@mikephotowild60) reported from Guildford, England@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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Ghost of Goose (@ghostofgoose5) reported from Frimley, England@onpassage @waitrose @AskNationwide You're part of the problem
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Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Paul Mackenzie Ross ๐บ๐ฆ (@pmross) reported from Aldershot, EnglandHello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. Iโve banked with you for years but now reviewing my arrangement
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Hannah Judd (@HannahMarsh3) reported from Farnborough, England@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? ๐ค
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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daisy macvicar (@daisy_macvicar) reported@AskNationwide Iโve tried phoning and been hung up on as it says Iโm not registered to telephone banking. I need to access my account as Iโve got payments I need to make. The card that says I need to put in to the card reader isnโt my card.
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๐ Angry Goblin ู (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. ๐
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๐๐๐๐ (@Elle2London) reportedI bank with them and in the 9 years Iโve been with them Iโve never received one kobo from them. @AskNationwide youโve broken our bond ๐๐ญ
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Jenny Reader (@Mioewing) reported@AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.
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TK (@tonykinsley) reported@AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?
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Tamara G (@wacgirl) reported@AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.
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Tom Morgan (@twmorgan11) reported@AskNationwide No problem I'm sorted speaking to your agent now โ but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card
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SomeWhiteGirl (@TheSmirkingApe) reported@Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person
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Wayne Robertson (@2024Wayne) reported@MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the
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Michelle Bills (@shellbills) reported@AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour