Is Nationwide down in West Clandon, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Clandon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near West Clandon, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
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Nationwide Issues Reports Near West Clandon, England
Latest outage, problems and issue reports in West Clandon and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Dawn Bridges
(@CarolDawn1980) reported
@AskNationwide Frustrating - especially as the app isn’t working either… but thanks for the info.
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Nikki 🇺🇦
(@missusjipperz) reported
@AskNationwide Absolutely shocking service on the live chat, hopefully someone will call me instead
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Nanna
(@Nannasworld) reported
@AskNationwide I have already spent months going through a complaints process (ref NBS7622659), with just one response received in over 9 weeks! Is there not a case handler or a contact I can actually speak to? The customer experience and communication has been non-existent
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Yav
(@yavstarr) reported
Hi @AskNationwide, your app has been giving me technical problems for several days and now my customer number is not being recognised on the website either. Please can you sort this out urgently as I cannot access my money.
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Dave Chapman
(@ChappersDave) reported
The fraud team at @AskNationwide really do not care. Thanks to them ILLEGALLY freezing my whole account over one transaction that is less than total balance I will be made homeless at midday on Monday. There response "Not our problem"... 1/2
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o11y B
(@whoiso11y_B) reported
@AskNationwide yes i do have access to internet banking
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Ray Wilson
(@rayw2u_Wilson) reported
@AskNationwide Nationwide is not here to help. When you have elderly relatives whom English is not there nature language try to arrange to change a sole account to a join account, so that they can recieve the time limited rebate for fuel as the council tax is in both names.
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Nikki 🇺🇦
(@missusjipperz) reported
@AskNationwide hi, also received a text to say i've gone over my arranged overdraft on a card i've not used for years, could I set up a call back service? I tried to call but ran out of time because I need to get my children up and dressed for preschool. Many thanks
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Phil
(@Ooga_Chaka79) reported
@AskNationwide Our mortgage valuation had been received by yourselves, will be reviewed in a couple of days and you'll let me know if need more info: 1. Is that couple of days still valid given all you sla's seem through the roof? 2. Will you notify either way i.e if no issues?
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Kenny Cook
(@KennyCo03949267) reported
@AskNationwide Hi, what about you supporting your members? I have had an ongoing issue in the complaints procedure since May & no one can help. All I get is it can take 56 working days! Rubbish customer service.