Is Nationwide down in West Clandon, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Clandon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near West Clandon, Surrey, England
The most recent Nationwide outage reports came from the following cities: Walton-on-Thames and London.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near West Clandon, England
Latest outage, problems and issue reports in West Clandon and nearby locations:
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lee (Pilchard) Stacey
(@LStacey) reported
@AskNationwide Okay, you’re going to have to give me an email address. You’re really messing up my account and I need to contact support via a method that actually works.
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Pedalling For Fun
(@pedallingforfun) reported
@AskNationwide I’m really sorry but your information is incorrect. I’ve spoken to them this morning and they apologised for not being able to take a call on Thursday despite asking me to call. The number you gave will not get answered on Tuesdays or Thursdays even though the team are working.
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Dave - LonelyGod182
(@LonelyGod) reported
@AskNationwide Yes; if I phone you again in 5-7 days, going through the long winded process to get to the right person. They also could not tell me how they are going to help me survive until then, considering I’m now 1k down and still have bills to pay
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Daniel W
(@damawa42) reported
@AskNationwide Yet another stupid aspect of your online banking offering. If I LOG IN (successfully) then click "Get help with a card transaction" you then make me log in AGAIN even though I am literally logged in, since five seconds ago. Moronic.
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Me
(@anarchy4angels) reported
@AskNationwide That in itself is a huge issue. if there have been updates then there should be a redirect on the older pages so customers reach the up to date online banking pages. Or older login pages should be taken down. This potentially means that security issues still exist after patching.
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Lee (Pilchard) Stacey
(@LStacey) reported
@AskNationwide Thank you. Logging a complaint is a good idea. I have tried using secure messaging and got palmed off to collections without non-collections problems solved. I will continue to hunt email addresses.
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Lee (Pilchard) Stacey
(@LStacey) reported
@AskNationwide No, that method is not working. Please give me an email address.
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Dave - LonelyGod182
(@LonelyGod) reported
@AskNationwide very disappointed with service this. Tried to pay from flex account to credit card; app told me it had timed out and no payment was made. Checked and it hadn’t gone. So tried it again and it worked. Then account shows 2 payments! Phoned and told nothing can be done
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Debbie Corrigan
(@team_corrigan) reported
Very impressed with the @TheAA_UK part of the Nationwide breakdown cover. Broke down at 1.30pm yesterday in Wales. Car safely home but we are still waiting for @enterprisecares to bother ringing us with an update on a hire car 5 hours after the first call! @AskNationwide 🤬
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VMan
(@vmanrulez) reported
@AskNationwide You're right, it is working. It's just that I was using my card and reader to authenticate, and that keeps telling me there is a technical issue when I use that method. Who can I contact to fix this?