Nationwide status: access issues and outage reports

Problems in the last 24 hours in West Clandon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Clandon, England

The most recent Nationwide outage reports came from the following cities: Woking, and Aldershot.

City	Problem Type	Report Time
Aldershot	Mobile App	23 days ago
Worcester Park	Mobile App	2 months ago
Walton-on-Thames	Login	3 months ago
Kingston upon Thames	Website	9 months ago
Woking	Mobile App	1 year ago
Guildford	Website	1 year ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near West Clandon, England

Latest outage, problems and issue reports in West Clandon and nearby locations:

• 
  Mike (@mikephotowild60) reported 2 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 6 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Nigel Vivian (@nigelvivian) reported 28 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Steve Brown (@BrownGFX) reported 30 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Adam Rees-Taylor (@adamreestaylor) reported 51 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Martyn Herriott (@MartynBracknell) reported 51 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Alyson Leitch (@Geordiesbird) reported 56 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Hannah Judd (@HannahMarsh3) reported 59 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivian Brickell (@TheOldDear) reported 1 minute ago

  @AskNationwide My state pension has not been paid in. I can’t take it up with the DWP until you confirm it’s not a nationwide problem. I can’t get to find out if it is. Sadiq blew me off with a ‘will be credited’ but no idea when - no one available to talk

• 
  Hols 🍒 (@Hmadtmts) reported 4 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  James Mesney (@j_mesney) reported 6 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Jennifer Curle (@jennifer_curle) reported 11 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 11 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  John Nation (@JohnCJNation) reported 12 minutes ago

  @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

• 
  wendy darlin (@EsthAji) reported 16 minutes ago

  @AskNationwide Can someone help on Sundays?

• 
  Miguela (@blackhairbub) reported 22 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Darren ッ (@NerradSelims_91) reported 23 minutes ago

  @AskNationwide, what is going on with your banking app? Still doing the same issue where I can't enter my pass number... I rang you guys up as you advised me to and I can't get a straight answer.

• 
  Auntie Carol (@CarolKetchley) reported 23 minutes ago

  @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.