Nationwide

Is Nationwide down in West Clandon, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Clandon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Clandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Clandon, Surrey, England 11/21/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near West Clandon, England

Latest outage, problems and issue reports in West Clandon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GJS41991 Greg James (@GJS41991) reported

    Absolutely terrible service on 3 separate phone calls from @AskNationwide very disappointing staff don’t even know their own procedures

  • sms050505 Suzanne McDermott-Swan (@sms050505) reported

    @AskNationwide @HWJFC1996 Yes as your form wasn’t working on of iPad or using chrome or explorer - check with @AGirdlestone1 🤞🙏

  • westham009 Jack Allum 🏳️‍🌈 (@westham009) reported

    @AskNationwide I want to get a laptop using my nationwide debit card, but it’s delivered to someone else at a different address. Will nationwide block my card because of the fact it’s an expensive item being delivered to an address different to where the card is registered?

  • PauliBhoy7 Paul Stuart (@PauliBhoy7) reported

    @AskNationwide To do what? Every call he has had with your staff has resulted in him repeatedly being asked if he shared his account details with anyone. We have no trust in you whatsoever. Since the account transfer service to nationwide he has had nothing but issues. What can you do?

  • Tinnii Tinni Guha Roy (@Tinnii) reported

    @AskNationwide I spoke to someone on chat and they verified that the lines were closed when you say on your website they are open.

  • fuglyfairy Kt (@fuglyfairy) reported

    @AskNationwide utterly disgusted that you issue a cheque in joint names & your branch assistant demands I open a joint account. I'm independent I don't do joint. Telephone CS team has sorted the cheque but I've joined @Metro_Bank this not 1950! I will not be dictated to

  • EmmaGazz Emma (@EmmaGazz) reported

    @AskNationwide hello! I’ve blocked my pin and can’t see where to get help for this on the app? Can you help?

  • Fergalson Pete (@Fergalson) reported

    6 working days without a peep from the complaints team @AskNationwide. Having been told to expect some contact within 5 working days by 2 call handlers and a manager, I am once again experiencing a complete failure in process. Why have SLAs if you can't meet them?

  • camillesoph Camille Sophocleous (@camillesoph) reported

    @AskNationwide help need to transfer money out of my account and my card reader has no power

  • inofftheposts Speirso (@inofftheposts) reported

    @darrenhayman @AskNationwide Man alive Darren, you’ve had a pretty awful 24 hours. And there is nothing more frustrating than being made to jump through needless hoops to sort out lost cards so shame on @AskNationwide Take it easy fella and get well soon!