Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shefford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shefford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shefford, England

The most recent Nationwide outage reports came from the following cities: Letchworth Garden City.

City	Problem Type	Report Time
Letchworth Garden City	Transactions	1 month ago
Letchworth Garden City	Mobile App	2 months ago
Dunstable	Website	2 months ago
Luton	Mobile App	3 months ago
Luton	Mobile App	4 months ago
Dunstable	Mobile App	4 months ago

Community Discussion

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Nationwide Issues Reports Near Shefford, England

Latest outage, problems and issue reports in Shefford and nearby locations:

• 
  Andy Sexton (@Andybedfordblue) reported 13 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Luke Swann (🦢) (@_LukeSwann) reported 21 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  Autumn Ravenwood (@MrsSmith1711) reported 26 minutes ago from Dunstable, England

  @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 32 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

• 
  The Wife & Me (@thewifeandme) reported 35 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 43 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Steve Attwood (@SteveAttw00d) reported 50 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  All Mark (@MarkAll19523693) reported 2 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Wayne Robertson (@2024Wayne) reported 4 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Jonathan Leigh (@LeighJonathan) reported 5 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Kaz (@LindfordHedgies) reported 6 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?

• 
  Jordan (@JordanPostingX) reported 6 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Ethan (@ethanms10) reported 7 minutes ago

  @AskNationwide how do I check if an ISA is flexible and what’s your deadline for the end of the tax year?

• 
  🦋 (@_xnxnxs_) reported 9 minutes ago

  what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

• 
  Chris Mollett (@CPFCmollett) reported 13 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 15 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Ross (@enakssor) reported 15 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?