Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Shefford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shefford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Nationwide
Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (27%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near Shefford, England
The most recent Nationwide outage reports came from the following cities: Letchworth Garden City, Dunstable, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City
|
Mobile App | 8 days ago |
|
Dunstable
|
Website | 27 days ago |
|
Luton
|
Mobile App | 2 months ago |
|
Luton
|
Mobile App | 2 months ago |
|
Dunstable
|
Mobile App | 3 months ago |
|
Hitchin
|
Mobile App | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Shefford, England
Latest outage, problems and issue reports in Shefford and nearby locations:
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Steve Attwood (@SteveAttw00d) reported from Ampthill, England@AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.
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Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England@AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!
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The Wife & Me (@thewifeandme) reported from Bedford, England@AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?
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Andy Sexton (@Andybedfordblue) reported from Bedford, England@AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !
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Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Groutage (@myball123) reported@AskNationwide @KatieHullPR This issue applied to all our accounts. I have also had a payment crash because the request timed out
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Simon Groutage (@myball123) reported@KatieHullPR @AskNationwide My wife and I are having the very same issue on different devices
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Stephen Hanna (@stehanna26) reported@AskNationwide I’ve tried on my laptop and I’m still having the same issue. I don’t have a card reader - so I am just relying on the text message for security reasons.
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Ellis Waiting (@mew942a) reported@AskNationwide @KatieHullPR "Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can." Current accounts
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Mark Reeder (@mreeder220) reported@AskNationwide That’s all well and good, since I tried to send a secure message and then use chat that couldn’t resolve my issue, 0345 does cost and so does my time,
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Derek (@dmk21) reported@AskNationwide I've just tried that and it's still the same. Spinning circle and 'talking to Nationwide' but does not progress from there. Just the same as last time I deleted and reinstalled the app 2 days ago. I've used this app for years and never had any problems until now
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Antony Draper (@AntonyDraper) reported@AskNationwide Yep, it’s very frustrating as I cannot get to the branch during working hours
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Jade Day (@JadexDayx) reported@AskNationwide it is absolutely unacceptable to be on hold for an hour (first call) then get cut of by your customer service team and 25 minutes (second call) to again be cut off... My thoughts would be you clearly don't want my money...
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nicola-louise (@emerald_nlt) reported@AskNationwide I have a fraud emergency and no phone lines are open although it says they are open 24hours on your website :( please help!
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Katie Hull ACIPR (@KatieHullPR) reported@AskNationwide is online banking down right now? Unable to access my account