Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Shefford, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Shefford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shefford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Nationwide
Nationwide is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shefford, England
The most recent Nationwide outage reports came from the following cities: Letchworth Garden City, and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City
|
Transactions | 1 month ago |
|
Letchworth Garden City
|
Mobile App | 1 month ago |
|
Dunstable
|
Website | 2 months ago |
|
Luton
|
Mobile App | 3 months ago |
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Luton
|
Mobile App | 3 months ago |
|
Dunstable
|
Mobile App | 4 months ago |
Community Discussion
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Nationwide Issues Reports Near Shefford, England
Latest outage, problems and issue reports in Shefford and nearby locations:
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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The Wife & Me (@thewifeandme) reported from Bedford, England@AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?
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Andy Sexton (@Andybedfordblue) reported from Bedford, England@AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !
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Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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Steve Attwood (@SteveAttw00d) reported from Ampthill, England@AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.
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Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England@AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Zelmut (@cockwomblefree) reported@AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?
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Red (@JustcallmeRed9) reported@AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.
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Claire McClean (@Claire__McClean) reported@AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!
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Chris Murray (@CJM1871) reported@AskNationwide Are you having issues with your app? Trying to register my account on a new device but it keeps crashing
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Magic Cram Crock (@craig13mcc) reported@AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig
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Professor Adam Taylor (@Adatomy) reportedIn germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔
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Gary Fox (@garygfox) reported@AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome
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Mark (@MorganMF9867) reported@AskNationwide 5 attempts to log in. 5 messages saying you're experiencing technical problems
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Claire McClean (@Claire__McClean) reported@AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.
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Julie (@JulieMelvinator) reported@AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!