Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shefford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shefford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shefford, England

The most recent Nationwide outage reports came from the following cities: Luton, and Shefford.

City	Problem Type	Report Time
Luton	Transfer	26 days ago
Shefford	Website	2 months ago
Letchworth Garden City	Transactions	5 months ago
Letchworth Garden City	Mobile App	5 months ago
Dunstable	Website	6 months ago
Luton	Mobile App	6 months ago

Community Discussion

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Nationwide Issues Reports Near Shefford, England

Latest outage, problems and issue reports in Shefford and nearby locations:

• 
  The Wife & Me (@thewifeandme) reported 13 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 20 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Autumn Ravenwood (@MrsSmith1711) reported 33 minutes ago from Dunstable, England

  @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

• 
  Steve Attwood (@SteveAttw00d) reported 43 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

• 
  Luke Swann (🦢) (@_LukeSwann) reported 43 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  Andy Sexton (@Andybedfordblue) reported 50 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 55 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Eglinton (@RealEggy2023) reported 2 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  Agent_M (@TheColonel_83) reported 6 minutes ago

  @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

• 
  Paul (@pau1ie_tom) reported 6 minutes ago

  @AskNationwide Absolute disgusting how ive been treated, a scammer tried take money from my account my account got blocked, i reposted it several days later still nothing then they sent me email saying don’t bother contacting us again about this scam your account will stay blocked, i rang several times fraud squad said wait another 4 days even though i sent evidence then got email saying ive been unblocked & its been sorted & what’s more of an insult they said on this occasion we will let you keep your account . How dare they, I was one who got scammed & they tell me I'm allowed to keep my account open, No apology no nothing just Insults & nasty emails, Last straw I'm Gone, I'm closing my account & moving my service, @nationwide is we protect scammers & insult & screw loyal customers, Pathetic :(

• 
  ME? I'm not well.... (@itsfar2bright) reported 10 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  Glen Smith (@Glenthecarp) reported 10 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Helen (@hjs2309) reported 10 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  gary hart (@gshart79) reported 11 minutes ago

  @AskNationwide is the app down

• 
  Christopher Freeman (@cmdfreeman) reported 12 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  ME? I'm not well.... (@itsfar2bright) reported 12 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

• 
  Neil cole (@Neilcol19002790) reported 14 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website