Nationwide status: access issues and outage reports

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

• 
  vicciandthomasbaker@btinternet.com (@vicciandthomas1) reported 17 minutes ago from Peacehaven, England

  @AskNationwide If you want good banking don’t join! If you want to SWITCH to another bank you can’t. I am on my 5th 7day SWITCH guarantee! Their incompetence is breathtaking! Put in a formal complaint on the 4th they will contact me on 24th! What service? I just want to LEAVE!

• 
  Cheryl (@CherylCision) reported 23 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

• 
  Joe Phillips (@joeyphillz) reported 46 minutes ago from Brighton and Hove, England

  **** you @Nextdaycatering and **** you @AskNationwide if you don’t refund my money!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnny (@johnny_0789) reported 1 minute ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  SECURE UK (mark coyle) (@SECUREUK2025) reported 1 minute ago

  @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

• 
  James Mesney (@j_mesney) reported 10 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 11 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  fiona brown (@fionab2367) reported 12 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  Tango5 (@Tango5_sec) reported 14 minutes ago

  @SamaraAngelxoxo @AskNationwide Having the same issue 😩

• 
  Karl Dyer (@KarlDyer15) reported 22 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Francis Wilcox (@Tel_Wilcox) reported 30 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 30 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 30 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday