Nationwide status: access issues and outage reports

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

• 
  Cheryl (@CherylCision) reported 25 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

• 
  Joe Phillips (@joeyphillz) reported 32 minutes ago from Brighton and Hove, England

  **** you @Nextdaycatering and **** you @AskNationwide if you don’t refund my money!

• 
  vicciandthomasbaker@btinternet.com (@vicciandthomas1) reported 56 minutes ago from Peacehaven, England

  @AskNationwide If you want good banking don’t join! If you want to SWITCH to another bank you can’t. I am on my 5th 7day SWITCH guarantee! Their incompetence is breathtaking! Put in a formal complaint on the 4th they will contact me on 24th! What service? I just want to LEAVE!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina Raistrick (@tinamay1977) reported 1 minute ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  𝐃𝐈𝐃𝐈 (@Elle2London) reported 5 minutes ago

  I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

• 
  Neil Jeffares (@neiljeffares) reported 6 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Rhys Foran (@rhysforan) reported 8 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help

• 
  will east (@wileast) reported 9 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Chris Hicks (@hicks_chris) reported 10 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  lm210 (@mm219009) reported 11 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 13 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  Tom Morgan (@twmorgan11) reported 14 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Philip Sirr (@PhilSirr) reported 15 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage