Nationwide status: access issues and outage reports

Problems in the last 24 hours in Jordans, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Jordans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Jordans, England

Latest outage, problems and issue reports in Jordans and nearby locations:

• 
  Who Cares (@ihatetimBL) reported 9 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 50 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Stephen McClay (@SMcClay29) reported 56 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 56 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Toole (@garabaldired) reported 3 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  Kellie (@xKellieLou) reported 3 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  Neil cole (@Neilcol19002790) reported 7 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Christopher Freeman (@cmdfreeman) reported 11 minutes ago

  @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

• 
  Thom (@ThomasAllison5) reported 16 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  Mr Ransley (@Yellowtillidie) reported 16 minutes ago

  @AskNationwide You got this issue again today?

• 
  Carl Lamb 🐑 (@carllamby2010) reported 20 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Connor200024 (@connor200024) reported 23 minutes ago

  @AskNationwide hey, wondering if you can help me. I’ve had £119 taken out of my account for some Apple bill. But I’ve checked absolutely everything and I’m not sure. Can you guys help?

• 
  Andrea ☘️ (@11glittergal) reported 25 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Gooner Kev (@KevKumbaya) reported 26 minutes ago

  @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke