Nationwide status: access issues and outage reports

Problems in the last 24 hours in Jordans, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Jordans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Jordans, England

Latest outage, problems and issue reports in Jordans and nearby locations:

• 
  Who Cares (@ihatetimBL) reported 28 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 29 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Stephen McClay (@SMcClay29) reported 32 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 58 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  daisy macvicar (@daisy_macvicar) reported 3 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Mary (@maryphillips22) reported 3 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  David Ellis (@DavidElliss4nw) reported 3 minutes ago

  @AskNationwide @steph_wass Your Internet banking app is not working

• 
  〽️ike 〽️cNabb (tick here) (@mcnabbm1) reported 5 minutes ago

  @AskNationwide are push notifications and text message services down on the app… not had any recently

• 
  lorna50 (@lornaparadise) reported 6 minutes ago

  @AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help

• 
  Elizabeth Mistry (@ElizabethMistry) reported 7 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  Chelle (@ChelleChipato) reported 11 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 12 minutes ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  Thom (@ThomasAllison5) reported 13 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  Danny Pound (@dannypound88) reported 13 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?