Nationwide status: access issues and outage reports

Problems in the last 24 hours in Jordans, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Jordans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Jordans, England

Latest outage, problems and issue reports in Jordans and nearby locations:

• 
  Stephen McClay (@SMcClay29) reported 22 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 25 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Who Cares (@ihatetimBL) reported 27 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 40 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 6 minutes ago

  @AskNationwide is they a problem with transfers. Sent money to somebody and they not recieved it

• 
  Frazer Grant (@financefraz) reported 7 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Political Jack (@PoliticalJ4ck) reported 9 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 11 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  kathleen reid (@independencekat) reported 12 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx

• 
  Hello Purgatory (@HelloPurgatory) reported 13 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  JCB (@Plsdoright) reported 15 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  Nick Clitheroe (@NickClitheroe) reported 16 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Ryan Gerrard (@RyanLGerrard) reported 18 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Gary (@garytweeter) reported 18 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.