Nationwide

Is Nationwide down in Jarrow, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Jarrow, South Tyneside, England 12/10/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_savvy Savvy aka Asaviour (@iam_savvy) reported

    Just got some in person mortgage advice from some @AskNationwide staff on the train to London, literally best advice I've ever had. 10 out of 10 customer service and they're not even on the clock #smashedit

  • _vanhooydonk Clifton Grump (@_vanhooydonk) reported

    @AskNationwide Thanks Jamie, unfortunately my query directs me to using the phoneline as the only service option.

  • snookphotograph Chris Snook (@snookphotograph) reported

    @AskNationwide hello, need to arrange a call with a mortgage advisor about a complicated issue of porting two mortgages and trying to apply for a new one for a house move. It’s too complex to do online and need some assistance please. Can I arrange a call with a mortgage adviso

  • VeniVid62045424 VeniVidiVici (@VeniVid62045424) reported

    @HenryPryor @AskNationwide There is no way around this. House prices are unsustainable when rates are higher. Gov should support people on negative equity but must allow prices to drop on avg wage levels.

  • LunaRubyandJon Louise Milton (@LunaRubyandJon) reported

    @AskNationwide do you have an idea of the wait time on phones? Been waiting 30 mins for mortgage help, couldn’t get through yesterday and product I wanted has already gone up £100 per month since then.

  • MyGreyStudio My Grey Studio (@MyGreyStudio) reported

    @AskNationwide Can’t use self service as it says I can’t with HTB 😭 will try again later

  • hiekkama Juha Hiekkamäki (@hiekkama) reported

    Hi @AskNationwide, is there some issue with international transfers as SWIFT payments coming from Finland bounce with "NAIAGB21 is not a valid"? It's been working fine for years, just not this month and sender bank claims it's not a problem on their end.

  • HMontriond Henry Montriond (@HMontriond) reported

    @AskNationwide Still doubling down then. Do you have a KPI for always having the last word in a conversation? Why don't you just consider this to be a complaint and pass it on internally?

  • bakerabruce Alison Baker (@bakerabruce) reported

    @AskNationwide Here for you? I don’t think so! Using a technicality to wriggle out of honouring a fixed rate mortgage product. Zero transparency; zero customer service; zero ethics. Shame on you. Borrowers beware!

  • btisdall btisdall (@btisdall) reported

    Hey @AskNationwide the OLB Confirmation of Payee account format is not adequately explained and the help link goes to an unrelated page. Eventually I guessed sort code plus acc no separated by a space, my parents would have been stuck otherwise.