Is Nationwide down in Horley, Surrey, England?
Some problems detected
Users are reporting problems related to: website, login and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Login (29%)
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Mobile App (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Horley, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Loft
(@lisaloft) reported
@AskNationwide No error message, just doesn’t load.
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I can't log in because of the "sending a code by text" part. It doesn't work with non-UK numbers and the only number attached to my account is an old UK number that I no longer have/use.
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I know the customer number and I think I remember the password but not 100% sure
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John Barber
(@Zeiss40) reported
@AskNationwide l have a customer number but not had a savings a/c for 5 years. Your system will not recognize me - even though local branch say l'm on their system - l wish to open a new savings a/c but system will not let me apply or register for online banking. Help !
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rstar666
(@rstar666) reported
@AskNationwide #Nationwide any update on your month long IT issue preventing some customers from accessing their credit card account on online banking? @BBCNews
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide All of the other questions are fine and I can get through the first round of security. The address question in round 2 is the issue.
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide Every time I've called they've told me that answer is wrong and they can't help any further.
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Cerian 🏴
(@CerianJohn) reported
@AskNationwide Cancelling customer’s cards and doing nothing about is appalling, the customer service even worse I’m done
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I do but can't access it due to having a US phone number
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John Barber
(@Zeiss40) reported
@AskNationwide No, it won't let me. We hit a dead end every way we try. Can l give you the customer number ?