Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 03/29/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Horsham, Caterham and Crawley.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomHorsham Login
United KingdomLondon Login
United KingdomCaterham Login
United KingdomCrawley Mobile App

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • rsg1ll R. Gill (@rsg1ll) reported

    @cherie_livres @AskNationwide Still down it seems..

  • LeakeKaren1 Karen Leake (@LeakeKaren1) reported

    @AskNationwide There seems to be nothing secure about messaging&contact systems. All I& other members need is our decent& honest, Nationwide Building Society back, fair and square, with accurate and proper customer service complying with all financial rules regulations and LAWS.

  • stillphone Nerd (@stillphone) reported

    @AskNationwide Both. Crashes every time I try to set up a new payee. The message is you have technical problems!

  • fedgarrr Faye (@fedgarrr) reported

    @AskNationwide Thanks Emi. How long will it take for them to get back to me? Because the whole time the issue I called about is not being addressed because of the rudeness of your customer service team. I'm so annoyed by it, I'm tempted to just delete all my Nationwide accounts.

  • ThatHollowGuy Jack 🏳️‍🌈 (@ThatHollowGuy) reported

    @AskNationwide My payments aren't going through for unknown reason, my card is still valid and I have no other issues. Why is this?

  • fedgarrr Faye (@fedgarrr) reported

    Absolutely despicable service from someone called Katrina at @AskNationwide who just hung up on me. Appalling. So so rude! I'm a brand new customer and I'm thinking about deleting the account right now. So rude.

  • stillphone Nerd (@stillphone) reported

    What a load of crap @AskNationwide is. Online banking not working. Technical problems for hours. Cannot transfer money. Time to look elsewhere for a reliable bank...

  • lynnlewis771 L.Lewis (@lynnlewis771) reported

    @HenryPryor @AskNationwide Wow down £400 woopee 📉🤪

  • tw7857 tom woodley (@tw7857) reported

    @AskNationwide Hello, I'm looking at renewing my deal on your website, but my mortgage is under two names and on your website is saying no details can be found, what should I do?

  • TripWilliam William Shackel (@TripWilliam) reported

    @BodellePhebe @AskNationwide Take note no support for RNLI @ nationwide branches