Is Nationwide down in Horley, Surrey, England?
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Nationwide
Nationwide is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (29%)
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Mobile App (28%)
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Website (23%)
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Transactions (11%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Horley, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Horsham, Caterham and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Horsham |
Transfer | |
| London |
Website | |
| London |
Website | |
| Horsham |
Login | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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holly v terrington
(@hollyterrington) reported
@AskNationwide @DeepinLakebirds If you are an existing Nationwide customer (and do not hold accounts with any other bank or building society to be able to transfer them in to Nationwide and benefit from the offer) is there any incentive to stay with Nationwide rather than move to get a switch offer?
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Andy Boorman
(@ajboorman) reported
@AskNationwide Yesterday, and I got an email this morning at 0703 from nationwide saying that it is not your issue and they have passed to RSA, RSA called again this morning repeating what they told me yesterday - basically all they do is follow your rules…and ask me to take up with you,again.
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Andy Boorman
(@ajboorman) reported
@AskNationwide Yes Jon, but all that happened was you passed it to RSA, who still said no, Sherrie says above they should say yes. I’m your customer not RSA. It cannot be right that a £13pm premium can be cancelled by you for me doing the right thing. It is scandalous.
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Adam Austin
(@adamaustin84) reported
@AskNationwide Jon,i've called the mortgage works repeatedly over the last 2 months to resolve this and have spoken to a plethora of people. I'm always assured that it is sorted and there are no problems, but still get payment demands for a mortgage I do not have. Total incompetence!!
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Jonathan Westwood 🇺🇦💙
(@wstwd) reported
@AskNationwide Yes, everything's fully up to date. It's not just me; my wife's having the same issue.
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Richard mili💤
(@Richardmili4) reported
@randomigos @AskNationwide Had same issues here 😩 And I was so frustrated...😪 untill I Was asked to contact #roll_cybertech on Instagram and he helped me out...all thanks to him You can contact him also…
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Andy Boorman
(@ajboorman) reported
@AvivaUK @AskNationwide @rsagroup Stuart, you are missing the point. They have refused and cancelled my buildings insurance of £13pm as I took in a person who was temporarily homeless. I am asking whether Aviva can help me get insurance - I’m being punished for doing the right thing and housing someone in need.
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Kelly mac
(@Kelly50497154) reported
@AskNationwide Hi Pauline, yes that is the case exactly, and despite trying my very best to resolve the issue I have been deceived and lied to continuously and it has cost me money to pay the workmen even though they can't work due to the delay in goods
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claudiaf
(@pupsny) reported
@AskNationwide Your customer services diabolical how desperate does one have to get before you will assist someone
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Captain Black
(@Captain34466242) reported
My @AskNationwide statement is now available accompanied by changes ostensibly to make me safer from scams however it makes me feel very uneasy at the slow reduction in control over our own money we are now experiencing