Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 02/01/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lewhbarker Lewis Harrison-Barker (@lewhbarker) reported

    @AskNationwide 3rd day of trying to get FlexPlus quote for pre-existing medical. Sat - offered call back but no call. Sun - closed (but insurance website says open). Today >45m on hold no call back option. Increasingly thinking this is neither Flexible nor 'Plus'

  • SilkeMarchant Silke Smith (@SilkeMarchant) reported

    @AskNationwide Have been on hold for nearly half an hour! Am getting totally fed up of Nationwide and may move everything to a bank with better customer service! Everything is such a trial with you these days and it used to be very good!

  • TimSowter Tim Sowter (@TimSowter) reported

    @AskNationwide Thank you. Main reason for having flex plus is the breakdown service but totally let down today

  • Cryptotalj Cryptotal 🌖 (@Cryptotalj) reported

    @AskNationwide @BeauFarm What an awful response to a customer query. More work for the customer eh?

  • KirstyRich87 Kirsty Rich (@KirstyRich87) reported

    Hi @AskNationwide phone lines currently 45 min wait, when I do get through it cuts off, online chat is bots only or noone that can help, no email addresses to communicate with anyone, response to complaint is a 5 day wait, How do I get some urgent help please???

  • Rachy_7_X Rach (@Rachy_7_X) reported

    How long does it take after submitting proof of identity in a @AskNationwide , for a Future Saver account to become active? I am an existing nationwide customer.

  • StuartAitchiso6 Stuart Aitchison (@StuartAitchiso6) reported

    @AskNationwide hi wages not gone in yet an normally jn just after midnight not sure if its an issue with my wages or nationwde are just later then usual

  • Boothingtons Megan Booth (@Boothingtons) reported

    @AskNationwide Thats great, apart from trying to resolve the issue my complaint "will be responded to within 5 working days"....Thats not helping to resolve.

  • austin_jread austin (@austin_jread) reported

    @AskNationwide having issues with a missing payment from my account, and unable to register for telephone banking through your website to sort the issue. pls help!!

  • Cryptotalj Cryptotal 🌖 (@Cryptotalj) reported

    @AskNationwide Nationwide should really learn how to mutually treat their customer with respect first