Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 07/03/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Login (21%)

    Login (21%)

  4. Website (16%)

    Website (16%)

  5. Transfer (9%)

    Transfer (9%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London and Crawley.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ilkleymax Anna (@ilkleymax) reported

    Fair play to @AskNationwide. They realised last night I was unlikely to be spending money at a DIY shop, let alone 3 payments in quick succession. They phoned and messaged me to alert me. New card issued and payments refunded already. Excellent service.

  • Jax9998 Jackie Steele (@Jax9998) reported

    @AskNationwide hi - who could I speak to about my mortgage offer (we are ready to exchange and about to run out of time and may have to wait 5 working days due to a delay from my solicitors 😡) thank you

  • gilfewings gil fewings (@gilfewings) reported

    @AskNationwide Just asked for my card and pin to be sent to my nearest branch, but this 'isn't an option'. If you really are, as you say you are, committed to customer safety and service, why not provide this simple adjustment?

  • gilfewings gil fewings (@gilfewings) reported

    @AskNationwide just switched to you from another bank, asked for the new card to be sent to my branch as I live in flats and post isn't safe. But I can't have that option!!! Which seems ridiculous if you want to help keep customer accounts safe!!!

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Hi I have advised them multiple times as I said I called up your customer service team i also contacted the branch they all said they nothing they can do I’m stuck in a situation no one is able to help me with at all so yes I understand what you are saying

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do

  • amaan60908136 amaan (@amaan60908136) reported

    @AskNationwide Could you please help me out with this as it is very frustration having to do it every single time to make some payments it should be smooth sailing without and issue this process seems like I have gone backwards in the online banking industry

  • AnitaShellabear Anita Humphreys (@AnitaShellabear) reported

    @AskNationwide your outgoing payments are still not working sent faster payments over 2.5 hours ago new they’ve left my account but not reached the other.

  • GrahW1981 Graham Williams (@GrahW1981) reported

    @Debbiecrosbie1 @AskNationwide @TLT_LLP you ask for help re a defaulted mortgage which I've provided. In doing so, you've put my life in danger, threatened, intimidated and run off the road and you ignore my correspondence. Profit before personal safety? You should be ashamed.