Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 02/13/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London and Crawley.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoleK1508 NicoleK (@NicoleK1508) reported

    @AskNationwide I've been doing that all day - they told me my original bank has to cancel the switch which is apparently rubbish - it has to be the bank that initiated the switch. I don't want to go on another chat to receive MORE wrong advice!!!! There must be someone that can help me??

  • NicoleK1508 NicoleK (@NicoleK1508) reported

    @AskNationwide I think I've had the worst customer service from a company in a long time from Nationwide today. 3 advisors giving me wrong information - 3 separate contacts. Am closing my week old account with immediate effect!

  • KerriOlorcain Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported

    @AskNationwide Would help me towards my birthday at end of the month your only 35 once

  • IndiaGraceDsgns India Grace Designs (@IndiaGraceDsgns) reported

    @AskNationwide That's no good to me now. I am doing my accounts now. I need to be able to see that info NOW. What possible use is restricting access to the last financial year in the overview? Could it possibly be more unhelpful. Which unthinking bigwig decided that it would be OK?

  • BlaineTudor Blaine Tudor (@BlaineTudor) reported

    @AskNationwide I used your online chat service 7 days ago. They said someone would be in touch with me. No one has contacted me. I don't know if I'm being switched on the 20 November or not, or where my direct debits will be paid from, or were my incoming money will be!

  • SophieMHistory Sophie Michell (@SophieMHistory) reported

    @AskNationwide Hey. Since when has your policy been to block cards with suspicious online activity without informing the cardholder?

  • cazfisher Caz Fisher Moran (@cazfisher) reported

    @AskNationwide is your app down? Nothing working??? Cant pay bill to amex??

  • boy_sitness TelMickle (@boy_sitness) reported

    @AskNationwide I cant get an answer, can i walk into a branch and ask someone to help?

  • robertotoole Dr Robert O'Toole NTF (@robertotoole) reported

    @AskNationwide It's a common programming error, but really really basic. You should be worried if you're getting that standard of coding from your developers.

  • maiisiie_08 Maisie Jayne (@maiisiie_08) reported

    @AskNationwide Yes but my question is, when an urgent request is received, why is it not possible to treat this as such? Santander has provided my statement within 3 days! It is poor customer service, I should be able to get proof of the money I hold whenever it is required