Is Nationwide down in Horley, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Nationwide
Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (33%)
-
Website (27%)
-
Login (22%)
-
Transactions (13%)
-
Withdrawals (4%)
-
Transfer (2%)
Live Outage Map Near Horley, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Guy
(@Guy02799219) reported
@AskNationwide Dear members, Nationwide KINGSWINFORD MANAGER discriminated our children&us.With her colleague's help in headoffice,she illegally violated our account to cover her misconduct.We're lay people & desperately need your support to stand this bullying. Please HELP us to seek justice!
-
Ricky lee
(@Rickyle96473736) reported
@AskNationwide I understand your saying the time scale in 6am but look on downdetector not had this many reports since you last went down. It's either a problem on your end or so many people are getting paid today it's just taking longer to process
-
SamanthaCKidd
(@ChicandSparkle1) reported
@nixynoo82 @AskNationwide Really not good! @AskNationwide what is going on!? You can’t state what your saying as I’ve never had this problem in the 6 years we have been with you ! Our wages are always cleared by 0015!
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
@AskNationwide Okay thank you, there’s no issue on my employers end, is there any delays on receiving payments?
-
SamanthaCKidd
(@ChicandSparkle1) reported
@AskNationwide Never in the 6 years we have been with you have they ever been delayed at all. Always in at 0015 hours. I don’t believe for a second that there isn’t any problems. I do hope my bills get paid, my food order gets paid and I can get fuel at 0600 for my child’s hospital apt !
-
Darren Woods
(@spinneywoods) reported
@AskNationwide is there a problem with the app as just says talking to nationwide
-
cni
(@Claire11152715) reported
@bonmichelle_ @AskNationwide Definitely must be a bank issue ! Grrrr....
-
Amanda
(@Amanda_Vincent7) reported
@AskNationwide You are charging me £6.25 just to access MY OWN money which I put in there. Thats 4 days dinners to feed me and my boys! It may not be much to you but buys us mince, pasta and vegetables to make meals for us for 4 days.Please waive this theft fee as It's not me borrowing money!
-
Bonnie ✨👑
(@bonmichelle_) reported
@AskNationwide @CaraWilliams09 Definitely another issue again, 2nd week in a row it’s been late 🥱
-
Julie Lunk
(@JulieLunk2) reported
@AskNationwide Please do away with your generic responses Kyle. Do us all a favour and actually look into this issue, because that’s what it is! Help out your vulnerable customers for crying out loud!!