Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/15/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mart1711 Martin Tonkin (@mart1711) reported

    @AskNationwide Hi is the online banking down?

  • FabVeronika Vee (@FabVeronika) reported

    @AskNationwide I'm getting to the point now that I am no longer comfortable with my salary going into my current account with you due to continuous issues. 3hrs I've been waiting for a transfer to go through from my @monzo account. Don't bother copy and pasting an excuse.

  • patriciadb7 🧡Patricia (@patriciadb7) reported

    @AskNationwide can you advice how long will it be for your customers to be able to make and receive payments please. Need to pay for my car service shortly.

  • BeechNigel Nigel Beech (@BeechNigel) reported

    @AskNationwide hello my company cannot pay salary into Nationwide bank account? keeps failing, can you help please

  • LeahGoodair Leah (@LeahGoodair) reported

    @AskNationwide hi, will this payment issue you’re having effect direct debits going on?

  • adamsamuel31 adam (@adamsamuel31) reported

    @AskNationwide When will payments be working I'm waiting for a payment to go through what about wages going into my bank, always seems to be a problem

  • ZXSino ZXSino (@ZXSino) reported

    @AskNationwide got a message on the app saying there's problems with my payments. Is this a general issue or unique to my account? Does it affect DD? If so how do I rectify it?

  • hypnozack Zack Morris (@hypnozack) reported

    @AskNationwide Hi, can you please tell me how the hell, considering you're constantly working on your systems every Saturday/Sunday night between 12am & 4am (i'm getting fed up of your messages saying we can't use the service then), how your systems are crashing??

  • Ben34831832 Ben (@Ben34831832) reported

    @AskNationwide what will happen with my wages getting paid due to service being down ? Will money still come through from employer or will I need to contact employer ?

  • OriginalBukey Bukey (@OriginalBukey) reported

    @APxx77 @AskNationwide @ComputerWeekly They have to have a clue, it's just they're not willing to share publicly. It's frustrating as heck for sure, but I have not doubt there will be a crisis response team working with techs, senior managers and vendors. It will be a powder keg of pressure and frustration.