Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 03/23/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Horsham, London, Caterham and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Login
United KingdomLondon Login
United KingdomCaterham Login
United KingdomCrawley Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kathf19 Kath Frodsham 💙 (@kathf19) reported

    @AskNationwide The only way we can arrange the service we need is via phone, but we can’t get through on phone. Is this @AskNationwide way of not giving us our money?? Really not impressed

  • jimaah James Hirst (@jimaah) reported

    @AskNationwide How I pay my NW credit card from another bank? Account details on your website didn't work

  • millerniumtwit millernium (@millerniumtwit) reported

    @AskNationwide Thank you for the scripted response, but clearly you didn't get the broader point being made. If you can comment on this surely @AskNationwide can comment on how customers & public at large are being disadvantaged? (Not dissinng Nationwide. I've been a customer for decades).

  • albaugh_er Eleanor Not My PM Do you know what Pacing means? (@albaugh_er) reported

    Well don’t try to use the Nationwide switch service. Emails that their own guidance says are spam, no accountability, hours on the phone and after 13 days still no switch. IT terrible, communication abysmal. Worse than useless. @AskNationwide

  • ojxcksonnn Owen Jackson (@ojxcksonnn) reported

    @AskNationwide Thanks. Started a visa dispute over phone but needed to collect more evidence which i now have. Would it be easier to make my own on the website

  • MGhostgo MGhost (@MGhostgo) reported

    @AskNationwide I have already tried this and the problem persists

  • JonesTheSteam72 CJ (@JonesTheSteam72) reported

    @AskNationwide Your current account switch website is broken, not progressing from the eligibility page, two PCs, same issue

  • moghills Matt Hills (@moghills) reported

    @AskNationwide My debit card had stopped working online today. I tried to call to fix it, but got a message that the line is closed. Is there a number to contact for help with this? Thanks!

  • Mary_Harvey Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

  • Mary_Harvey Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.