Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 12/20/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • offbrandbeanz beanhead (@offbrandbeanz) reported

    @AskNationwide Hey! I have applied for a FlexOne card and I just got sent my customer number. Can I create an account on the mobile app yet or do I need to wait until the card and PIN arrive?

  • richonlyinname William Marchant (@richonlyinname) reported

    @AskNationwide are there any fees for using a Nationwide debit card on the Isle of Man? I've checked your website and it's ambiguous (it's not technically part of the UK, but uses the £)

  • mjj1286 Matt Johnson (@mjj1286) reported

    @AskNationwide - I've been trying to make arrangements for my upcoming wedding for the last 2-3 days and either keep getting payments blocked, or the Nationwide website keeps crashing when I set up a payee or try to pay online. This is urgent - what is going on? 🤨

  • sratcliffe2 SAR (@sratcliffe2) reported

    @AskNationwide good afternoon I'm trying to transfer money into my cash is from my Flex direct account but the app isn't allowing me to do it. Can you help?

  • cabdik333 khalid (@cabdik333) reported

    @AskNationwide i have deposited some money in my account by using atm it was 10 jul 16:03 but when i log in the app and try to see if the money is there There is nothing

  • Sy1ney Peter Osborne (@Sy1ney) reported

    @AskNationwide She’s a previous customer but nothing currently open. She thought she’d opened an isa 6 weeks ago and was waiting for ID verification.

  • kaykieh kaye hopkins (@kaykieh) reported

    @AskNationwide hello I'm in desperate need of 3 months bank statements, I have online banking, but no card reader. I've been trying to sort for hours, I'm stuck, can you help me please?

  • TonyByr19556826 Tony Byrne (@TonyByr19556826) reported

    @AskNationwide I’ve tried to contact Nationwide and it’s impossible to be able to talk with anyone, can you ask them to get in touch with me. Anthony Byrne 07712839920 Thanks

  • josieremx Josie Munro (@josieremx) reported

    @AskNationwide what’s your data protection protocol for a customer requesting a copy of a bank statement in branch? I just obtained one while stood in the queue outside by just handing an employee my bank card, no details given/ID shown/pin given which feels a bit sketchy 😬

  • Sh0ll0w SH🏴‍☠️ (@Sh0ll0w) reported

    @AskNationwide please, PLEASE, do away with the awful Card Reader.