Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 12/18/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • leadbyfllw fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @AskNationwide Nick, I'm not holding out for much. Already been given pretty daft, unhelpful responses. You can check with reference 00003960252. Tired of the rubbish. Clearly, customer protection isn't part of your offering.

  • zyrxet Rishi Purkayastha (@zyrxet) reported

    @AskNationwide @lydss_121 Contactless isn't working for me as well. What's the solution?

  • nicelittlestar Rosie ⭐️ (@nicelittlestar) reported

    @AskNationwide @AskNationwide #FlexStudent Use student discount codes/ cards, there are lots out there to help save money on meals, shopping etc

  • chazbalfour charlie🌿 (@chazbalfour) reported

    @AskNationwide hi, i chatted online with one of your employees and they said i would need to speak to someone on the phone about my issue. i know your lines aren’t open til tomorrow, but it’s an urgent Student Finance issue. is there any chance i can talk to someone today?

  • gandybjs loadsa (@gandybjs) reported

    @firstdirect hey. So I hate @AskNationwide because they think PTSD isn't a good enough reason to help with my overdraft. I see you offer 0% on overdrafts of £250 and less. Would you consider helping a new customer so he can pay of the debt?

  • AdvancedRealism Patrick (@AdvancedRealism) reported

    @AskNationwide Buy an air fryer. More healthy and easier to clean / maintain than pans. Uses less oil too so keeps costs down!

  • SaffEdit Abi Saffrey (@SaffEdit) reported

    @AskNationwide I haven't been able to access my accounts via the app or online for 24 hours, and all my attempted card payments yesterday were declined – could this be linked to last night's planned maintenance?

  • huntersserenity 🌟oswin🌟strawberry milkshake updating!🌟 (@huntersserenity) reported

    @AskNationwide #FlexStudent @AskNationwide before buying the books you need for your course, check if anyone from a year above is selling their copies - you can often get them for a lot cheaper, and selling them again when you're done can help another student down the line!

  • FrankieTheSkin FrankieTheSkin (@FrankieTheSkin) reported

    @AskNationwide Why can't I see payment references anymore on the online banking website or in the app? I'm supposed to receive a verification code via deposit of 1 penny, but instead of the code I just see the payer's name repeated in the description column.

  • nav_sl90 Nav (@nav_sl90) reported

    @AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?