Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 02/26/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (28%)

    Login (28%)

  3. Website (27%)

    Website (27%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TomFinnie4 Tom Finnie (@TomFinnie4) reported

    @AskNationwide good morning. My wife and I paid our mortgage off yesterday. When I looked this morning there was a balance of -£107.08 on it. Does this mean that I’ve overpaid this amount and if not why is there a balance if we paid it off yesterday. Any help would be appreciated

  • flickkip Midnight Melatonin (@flickkip) reported

    Who directed these @AskNationwide adverts and why do the actors move like they're standing on hot coals? Bloke by the shed thinks he's on a West End stage. Calm down, mate. It's a telly ad. Just stand still! #MAFSAUS

  • miriamgardiner miriam (@miriamgardiner) reported

    @AskNationwide the worst customer experience I have ever had!

  • WASPCommander Marineville HQ (@WASPCommander) reported

    @returningfromt2 @AskNationwide You just can't help some people....

  • benjpo ben (@benjpo) reported

    @AskNationwide there’s an issue with your mortgage application system where you cannot upload documents. It’s been ongoing for a while. I’m thinking of going with another provider as the fix date is vague & rates are going up. There’s apparently no other way of uploading the doc

  • sarahmccarten Sarah McCarten-Williams (@sarahmccarten) reported

    @AskNationwide But it hasn't been! that's the problem.

  • TillyMaeMill Tilly-Mae Millbrook (@TillyMaeMill) reported

    Just had the most appalling customer service over the phone @AskNationwide. I told the employee that if they couldn’t solve my problem, I would move all my money to a competitor, and he told me I should. I asked for his name (so I could make a complaint), he then hung up- Awful.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @AskNationwide @AskNationwide even if the customer doesn’t take any of the money out at the branch? 💷💷💷💷

  • HolierThunThou HolierThanThou 😇 (@HolierThunThou) reported

    @AskNationwide @AskNationwide you sound just as bad as most other organisations when it comes to customer service (call wait times of 2hrs?!) wow. Plus, your damn HMRC TV ad reminds us every time of HMRC demands for backdated child tax credits; along with 1000s of others around the UK.

  • hls1978 H🏖🗺 (@hls1978) reported

    @AskNationwide Hi for the last 3 weeks or so, every time you open the app it doesn’t open, just a blank screen. Have to swipe off the bottom and reload. Really annoying! Is there a fix for this please??