Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/26/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • charlyadtweet Charles Adams (@charlyadtweet) reported

    @AskNationwide That Only Answers the first part of my question. Second Part - Will members be advised why they are stepping down, and what the criteria for selecting replacements will be?

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @AskNationwide again, you are blocking my credit card! Forcing me to have charges added to my debit account whilst in holiday. This is a constant battle with you and I need support asap

  • joeykins82 Joe Lynch (@joeykins82) reported

    @AskNationwide My phone is an XR, not a 13. Anyway, I can work around it, just didn’t know if it was a known issue that’s being worked on or whether this was something that the dev/QA team didn’t know about and needed to look in to so I wanted to get it reported and logged somewhere.

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide You could try giving clients the correct telephone number to contact you. I've ALREADY provided you with my contact number via DM but you have refused to engaged. I shall continue to post how appalling your customer services are!

  • Kurt_Bunker1 Kurt Bunker (@Kurt_Bunker1) reported

    @AskNationwide hello, can you help regarding a purchase I made but then returned

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide "We cannot access your information of f the back of a tweet for security reasons, that is why. If you continue to spam us we will sadly have no choice but to block you when we obviously would prefer to try and help you. Karen"

  • scribblevurt Adam Lee (@scribblevurt) reported

    hey @AskNationwide have you got a problem with your Two Factor Authentication at the moment? I've had a similiar issue on another financial services website - I've called Vodafone and no problems their end.

  • v1ckyleslie Vicky (@v1ckyleslie) reported

    @AskNationwide hello, I cancelled my credit card direct debit instruction by mistake recently how do I reinstate it please? (Thanks for letter of conf which told me of my error!)

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide So your lack of contacting the customer you now threaten to block us. Clearly cannot ring clients back that they resort to threats when lack of client care is beyond you.

  • Nokturno_ Nokturno 👑 (@Nokturno_) reported

    @AskNationwide I keep getting "something went wrong" errors when linking my Nationwide account to my iPhone 13 Pro. All details are correct and am able to sign in online. is there a compatibility issue with iOS 15?