Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 05/09/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Redhill and Crawley.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • katiedal1802 katie dalley (@katiedal1802) reported

    @AskNationwide is there an issue with making card payments today ,my card has been declined twice today

  • CT87_ Krypto (@CT87_) reported

    Anyone who banks with @AskNationwide having problems receiving their wages?

  • panikupaniku panikupaniku (@panikupaniku) reported

    @AskNationwide i cant open my nationwide app at all, every time i try it just closes. have turned on/off my phone but its still not working

  • OakBe OakBe (@OakBe) reported

    @AskNationwide pathetic customers service. On hold for 45 mins.Finally got through. Lady put me on hold to check something and I said “whatever you do don’t cut me off as I’ve been waiting for ages”. Guess what. Cut off! No call back either despite having my phone no. Disgraceful

  • Jennylboy15 Jenny Boyle (@Jennylboy15) reported

    @AskNationwide app not working, unable to transfer funds, transaction comes back as "corrected transfer" despite sufficient cleared funds, what's happening???

  • 1andrewantoniou Andrew Antoniou (@1andrewantoniou) reported

    @AskNationwide Twitter is full of comments about the awful customer service. I asked for a manager call back not a link to a complaint form

  • Xavatron Tronaxav (@Xavatron) reported

    @AskNationwide are you guys working on removing the requirement to use a card reader to make a payment? The rest of the banking world moved on from that a decade ago! Am I supposed to carry it around everywhere I go?

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide The Nationwide Scam Protection Promise is that scams will be investigated within 35 working days. Its been 68 working days since I reported fraud by a Contractor and Nationwide have not started to investigate the case. Don't rely on Nationwide, report fraud to the police.

  • elitelawnmain Elite Lawn Maintenance Ltd (@elitelawnmain) reported

    @AskNationwide your mortgage teams service is quite frankly embarrassing, got told on more than one occasion we could overpay at no charge, send over our payment and now been charged £400!!! Customer services are useless. The last few weeks have been chaos with them!