Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/20/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kman2012bu kevin knights (@kman2012bu) reported

    @AskNationwide worst customer service and I am giving you money never again slow useless puts it mildly

  • KeighleyLewis Keighley Lewis (@KeighleyLewis) reported

    @AskNationwide No, it was a bank transfer. They have my correct details and have been paying me for several years - never had an issue before. I'll check with them in the morning and will call Customer services if needed. Thanks for your replies though.

  • DiggensAlfie Alfie (@DiggensAlfie) reported

    @AskNationwide Yes I believe so. I have the app and I am logged on to my account currently on the website

  • markcf83 🐝 Mark O'Neill 🏴󠁧󠁢󠁥󠁮󠁧󠁿 #ImDone (@markcf83) reported

    @AskNationwide I'm trying to buy coach tickets for travel next month. Apparently there's an issue with the device I use.

  • SocialHermitCal Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported

    @AskNationwide The savings account is showing a lower balance than it should be! It was correct last night before your system went down for maintenance - now there is a discrepancy! And of course your support telephone line is shut!

  • britacey Brian Cook (@britacey) reported

    @AskNationwide I have rearranged the date on my mortgage payment due to a change of jobs, had a confirmation letter. You've taken it on the old date. I am now on hold with cust service for 30 mins. I need a refund TODAY You've taken payment now without authorisation

  • Antonio28856740 Antonio Sandoval Zampieri (@Antonio28856740) reported

    @AskNationwide Thanks Aaron I am not in UK till August can you help me sort this out online it's urgent please.

  • marshallmrljw Laurence Marshall (@marshallmrljw) reported

    @AskNationwide Yes, but it's complicated and precedural and I'd like to copy in the FOS as well. Your chatbot isn't working, and It will be a massive faff to write a letter.

  • anthodgsoncpfc Anthony Hodgson (@anthodgsoncpfc) reported

    @AskNationwide I sent payment to my other account to cover my Tesco shopping payment, will not get my food now as I won’t have enough money due to your maintenance, I had no warning prior to me making payment at 11am you were to stop payments? You told me at 12 which didn’t help

  • ShotgunShell85 Shotgun Shell (@ShotgunShell85) reported

    @AskNationwide I need access to my money before midday as I have disabled child to care for and things to do. Plz advise