Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/27/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • eilidhsmummy180 laura nocker (@eilidhsmummy180) reported

    @AskNationwide are you having issues with systems not updating? Daughter's benefit not came in, others in same situation and we all bank with you!

  • worthy1985 Rachael Worth (@worthy1985) reported

    @AskNationwide really poor customer service. Trying to reinstate a mortgage following a house move. Over 5 weeks and no joy. Just spoken to a very uncaring consultant. Very stressful situation, I need answers now! Before you leave me homeless!!!

  • Angryco57316200 Angry consumer (@Angryco57316200) reported

    Near impossible to get through to @AskNationwide mortgages on the phone and, when you do, you get routed around in circles on the same hold lines WTF #sortitout #competencynotpoetry

  • AcrossParents Parent Scotland (@AcrossParents) reported

    @AskNationwide @EnglandFootball Do you know what would help make sport more inclusive? Not forcing female footballers to wear white strips. Especially when menstruating. Will you get behind that? It’s something they talk about and worry about and it needs assessing.

  • SylviaNorthS evie (@SylviaNorthS) reported

    @AskNationwide Thank you. Please consider making this available via internet banking as not everyone can make to their local branch during working hours or wait up to 10 days for it to be sent via post.

  • PoemsFaRunaway Poems From a Runaway Book #CEP (@PoemsFaRunaway) reported

    @AskNationwide donate a pound to the cause just for you clicking a button. Takes literally half a second if ur a customer and costs nothing. Look out for it on the homepage when you next log in on the app.

  • HelenStevenson4 Helen Stevenson (@HelenStevenson4) reported

    @AskNationwide Your live chat isn’t working!!!!

  • ibby__123 ibby (@ibby__123) reported

    @AskNationwide I have a child trust fund, is it possible to know how much interest was added or how much was initially put in since I do not have access to statements that date back that far

  • djsebadee SEBADEE (@djsebadee) reported

    @LucyCKinch @HSBC_UK Have to say @AskNationwide have shocked me on how good their service has been. Top notch security and customer service. Don’t think I’ll switch from them. Give them a try.

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide I've tried both. On my phone and on the website, my application is on my applications page but says incomplete. When I go to complete it I'm getting a service unavailable error.