Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/11/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • townesvannev MarkK (@townesvannev) reported

    @AskNationwide Same issue via your Web Internet banking. Are you sure you don't want to investigate this?

  • uncleplug JT (@uncleplug) reported

    @AskNationwide You’re the exact opposite of helpful - you spin out the mortgage application process in the hope that people won’t proceed, finding every excuse not to lend including ignoring confirmation of earnings letters. Terrible building society. People should complain to @TheFCA

  • bonerp Paul (@bonerp) reported

    @AskNationwide when are you going to update these awful card readers to something more modern like a mobile phone app for 2fa?

  • RohanCoop RohanCoop (@RohanCoop) reported

    @AskNationwide Hi. What number can I contact about a potential fake transaction from a website that no longer has any contact details?

  • BrainlessRap Brainless (@BrainlessRap) reported

    @AskNationwide Babs, could you kindly issue a support ticket number or some sort of the reference for this chat?

  • tigeralan287 alan (@tigeralan287) reported

    @AskNationwide I have the current account which gives me brake down cover does this cover any vehicles drive

  • MissMoss89 Kate Moss (@MissMoss89) reported

    @AskNationwide hello, I keep getting messages re a mortgage with you and I’m concerned someone’s tried to take credit in my name. Who can help me?

  • Goranmarjanov10 Goran marjanovic (@Goranmarjanov10) reported

    @AskNationwide Hi, Why is your online personal loan application not working? I tried on the phone and desktop. Once I get to the "tell us about you" section, I can't select the answers I need and proceed with the application. Please help!

  • BrainlessRap Brainless (@BrainlessRap) reported

    @AskNationwide She called but your support team told her that they will no be disclosing anything. Each of us tried to resolve it over the phone with you at least a couple of times.

  • AQEELMESIAH M I D (@AQEELMESIAH) reported

    @AskNationwide Do you email as I need to some help as I live abroad also received letter at my mum's address in London about making my a/c dormant byv29th july