Nationwide

Is Nationwide down in Horley, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 12/14/2025 18:30

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 69horizon eltel69 (@69horizon) reported

    @AskNationwide 6 hours ago you claimed "We're not experiencing any issues"

  • d5xtrading James (@d5xtrading) reported

    @AskNationwide funny how when issues / problems pop up theres never an issue with pending transactions that are going your way or interest payments on overdraft or fees or anything that is heading your way.. why is that? oh well.. customers eh? screw em! load of ... it rhymes with bank!

  • ChrisWorrall20 Chris Worrall (@ChrisWorrall20) reported

    @AskNationwide I glad it’s resolved but you were way to slow to admit this problem and make customers aware when it occurred and this is happening way to often something has to be done to stop this!

  • _conbarnes con (@_conbarnes) reported

    @AskNationwide @dis_joint_ed Until the app inevitably goes down next week

  • _conbarnes con (@_conbarnes) reported

    @AskNationwide @dis_joint_ed Until the app inevitably goes down for maintenance yet again next week

  • MrsLRoches 💜Leisy💜 (@MrsLRoches) reported

    @AskNationwide Why did you take so long to admit this was an issue? Infact, you accused customers of lying about it. And twice within space of a week?! Joke of a bank service.

  • alanjc72 Alan Cross (@alanjc72) reported

    @AskNationwide how long is the delay going to be in receiving incoming payments into bank accounts? Today is my partner's 40th birthday and if you spoil it because I can't access funds, you better expect a compensation claim!!!

  • coffeesteve3 coffeesteve (@coffeesteve3) reported

    @AskNationwide ETA on your SECOND payment delay fiasco in 2 weeks? How long until it’s sorted, please no generic IT department are working on it. I need a time scales!!!

  • HawkeyePam7 Pamelamadingdong 🏐🤾🏻‍♀️🏒⛸ (@HawkeyePam7) reported

    @pollymacnicol @AskNationwide My mum was due her esa today in her nationwide account, and low behold, nowt, just lucky my dad got his attendance allowance and one of his pensions or we would be up **** creek as we had £5 in the bank and needed a food shop done.

  • BenScott2020 Ben Scott (@BenScott2020) reported

    @AskNationwide wow twice in 2 weeks you have issues affecting money going in and out of my account! This is unacceptable given the next few days banks will be shut…… £100 compensation for the last issues but no contact to discuss. What do you plan to do this time @MartinSLewis