Is Nationwide down in Horley, Surrey, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Nationwide
Nationwide is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Horley, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan
(@Eth7n1) reported
@AskNationwide Managed to get through, no blocks on the account - can’t answer why the online banking login is failing so will have to call tomorrow
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Jake Pike
(@JakePik77354060) reported
@AskNationwide Hi I need to confirm what date I setup my bank account with you please can you help?
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C
(@Christo54486248) reported
@AskNationwide Hello. Looking for some help. I've noticed this morning I've been charged £171.88 by a shop on friday morning, but it should have been £17.18?
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Theodore
(@Theodor44251260) reported
@AskNationwide Trying to log on to internet banking with card reader, but every time I attempt log in: "It looks like we're experiencing some technical problems." I need access to my online banking!
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nicol navaro
(@nicoln63) reported
@Eth7n1 @AskNationwide Contact @SMITH_HelpDesk on twitter to resolve any of your crypto wallet/account issues they helped few hours ago when I got hacked can’t believe they really recovered it all back for me
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🇫🇷 Susie Kelly No DMs.
(@SusieEnFrance) reported
@AskNationwide Live chat said I must phone a number. I phone the number. They wanted me to log in. I do not have details to log in. I am told I have to visit a branch to close the account. I cannot visit a branch - I live in France. The account is empty. I want it closed. A solution, please.
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Katharine Harrison
(@gracelongline) reported
@AskNationwide tried to transfer my ISA to you. It’s been rejected! Was about to transfer current and savings too but it’s impossible to find out what went wrong with the ISA so I have changed my mind. You’re impossible to communicate with. Taking my business elsewhere.
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Philip Carson
(@P_Carson1) reported
@Eth7n1 @AskNationwide Tweeting won't solve the problem it will only bring fake recommendations.Try reaching out to @garciahill001 his a legit computer expertise, he will help recover loss.
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Mirrorman
(@happyman1289) reported
@AskNationwide @Robin_Latchem Well you’ve identified an issue and I guess you’ll need to sort it sharpish
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Ethan
(@Eth7n1) reported
@AskNationwide There seems to be a deeper issue as I can’t verify card transactions, can I call lost and stolen and speak to someone?