Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 03/07/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_j1987 Rob Jones (@rob_j1987) reported

    @AskNationwide Have a savings account with you. Due to no longer having a Nationwide current account I can no longer access these funds via the app. How can I get access to my money considering my local branch has no counter service? Thanks

  • spuckle Gordon (@spuckle) reported

    @AskNationwide Payment verification via app not working, yet your service page says everything is fine...?

  • The_RichT Rich T (@The_RichT) reported

    @AskNationwide Hi, trying to remove an old online account but get an error each time I try. Used to be able to send you a message on my online banking but this feature has been removed!!? No branches close by/convenient to stop into...

  • SteveAUK2 SteveA (@SteveAUK2) reported

    @AskNationwide Is your online banking account application working?

  • NiGhT_HaWk_88 Nicky Howells (@NiGhT_HaWk_88) reported

    @AskNationwide I've tried calling regarding an issue with my bank account but the automated line said to call back in normal hours, can you help me with something that is fairly urgent please?

  • Mike4Eastleigh Mike Thornton (@Mike4Eastleigh) reported

    @AskNationwide Are you saying your Customer Service Assistant was wrong?

  • melsbels5 Mel C (@melsbels5) reported

    @AskNationwide hi, I would like to cancel a reoccurring visa payment please. Can you help with that? Mel

  • Dizzyjimbo91 Dizzyjimbo91 | TTV | YT | FB | Content creator (@Dizzyjimbo91) reported

    @vuecinemas i also tried to speak to 2 customer service agents who refused to help me with this issue by disconnecting the call not offering me a solution to the issue @AskNationwide willing to help me with a possible dispute for lack of service or product ?????

  • cam_ods Cam ODS #RIPShox 💔❤️🕊️ (@cam_ods) reported

    I give up on @AskNationwide ffs!!! All the time there ******* cash points are out of service!!!!! WORST BANK!!!!!

  • karen_flynn Karen Tennents girl 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@karen_flynn) reported

    @AskNationwide Also I can’t visit the branch as it’s miles away since all the local branches have been closed down.