Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 12/12/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hailie_whale Hailie Whale (@hailie_whale) reported

    @AskNationwide my employee has paid me today as usual on last working day of the month and it has now shown up in my bank account? Is this a result of the payment issues you are experiencing?

  • angusthebull247 alan malcolm (@angusthebull247) reported

    @AskNationwide @topazisere Here we go again, another end of month and yet another outage as Nationwide IT system can’t cope, how about the CEO and the rest of his mates give up the 1 million pounds a year salary and use it to upgrade the system so it can cope with transactions at the end of a month

  • flazpants flower power (@flazpants) reported

    @AskNationwide Why is there a problem again with payments this morning ??

  • sue00015148 sue (@sue00015148) reported

    @AskNationwide is you payment system down again, I can’t send or receive money again. Message at top of app page saying ‘Payments Issue’ it’s becoming a regular occurrence

  • Aidan56387413 Aidan North (@Aidan56387413) reported

    @AskNationwide is the issue with the payments only with the app? Or can I go to the cash man home and withdraw money? Really unimpressed and it’s causing a lot of issues! I want compensation

  • LidlSaskiaWater I want waffle fries 🧇🍟 (@LidlSaskiaWater) reported

    @AskNationwide when are you going to fix this delay ? 😕

  • mistatechnical Nick Yates (@mistatechnical) reported

    @AskNationwide what’s going on with payments why are there so many outages with this service? Particularly around the 1st of the month. This is becoming a real problem, why does it keep happening?

  • woioipulley Ollie Pulley (@woioipulley) reported

    @ChelseyP_91 @AskNationwide Same issue

  • ELSL96 ELS96 (@ELSL96) reported

    @AskNationwide @daniellebxtch_ If my money is not in my account in the next hour, you will have to give me some kind of financial solution, as I have a vets bill to pay this morning, and have nobody I can borrow money from. After that, I'll be closing my account. You are literally the most awful people.

  • sophieroberts Sophie (@sophieroberts) reported from Great Yarmouth, England

    Of course @AskNationwide are having problems again, money that was due in my account this morning hasn't arrived and I've got direct debits due tomorrow, time to switch banks I think 🙄