Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/21/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide That is purely Lip Service your giving me. I've contacted you numerous times explaining our situation, everytime " sorry but..." You left us without money for shopping, I have to cancel my two additional needs sons respite. What's not to understand? We needed access to our money

  • Archieboyarcade Archieboyarcade (@Archieboyarcade) reported

    @AskNationwide just set up @monzo too many issues with you guys @AskNationwide making me miss payments and then wanna penalise me and kill my credit score because of your f**k up

  • jessyjensen Jessy Jensen (@jessyjensen) reported

    @independencekat @BtcStonks @AskNationwide Yeah 100% I’ll be down there first thing x

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide Im convinced this has something to do with what has happened to my partners account i reckon joe flipped like a master switch , bst the problem still consists

  • GrahamMillar19 Graham Millar (@GrahamMillar19) reported

    @AskNationwide Total and utter shambles of a service in the last few weeks. Unacceptable and no excuses cut now.

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide Do you even bother to read replies, I've read it and other than indulging hidden disability customers lanyards absolutely nothing in there would of been any help today.

  • independencekat kathleen reid (@independencekat) reported

    @jessyjensen @BtcStonks @AskNationwide Hops so, are you going down to your branch if ( touch wood) its not fixed by then? X

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @independencekat @jessyjensen @AskNationwide Well we ran out of gas the other , im emploted earn a modest 24k my sister is waiting for disabilty payments and my partner nothing. Fortuantley had friends and family support us through this. I cant imagine how a mom with a newborn is coping, as i said its bigger than monwy

  • MattScholes1002 Matt (@MattScholes1002) reported

    @AskNationwide I have just changed banks for this exact reason! The app is down way to often, really poor

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @jessyjensen @independencekat @AskNationwide I feel for everyone, im sick of seeing their constant oh the problems have been resolved, im sick to death i wonder how many other christmases were ruined. This actually needs justice because of the scope. Its beyong money for me.