Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/19/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • heenster78 Mr Jingles' stepdad (@heenster78) reported

    @AskNationwide Hi. What is the best option if my partner is having problems using her card (declined transactions) on our joint account? My card was renewed recently due to fraudulent activity on our account but hers wasn't.

  • ParadoxBullet Takahashi (@ParadoxBullet) reported

    @AskNationwide I tried buying something but it said it was declined by bank and now my entire card is declined. I would like to fix this as soon as possible please.

  • oftenpure OftenPure (@oftenpure) reported

    @AskNationwide I paid a website to help me find a driving test slot earlier but I found one on my own and now I don't need them so I asked for a refund but they won't give me it.

  • millions24s millions24s (@millions24s) reported

    @AskNationwide There has been a problem ——— Your transaction has not been complete we are unable to process this request at present. please try again later . i tried sending a payment to a new payee

  • muckymac lisa mckenzie (@muckymac) reported

    @AskNationwide hi my card is broken (it’s very old) but not lost or stolen how do I order a new one? Thanks

  • rugbytraveller Travel & Rugby (@rugbytraveller) reported

    @AskNationwide yes but nothing is happening, 'we're still investigating' is all I get. £3k down and counting, another £2k at least expected expense

  • crels Crels F (@crels) reported

    @AskNationwide been charged twice on my card/contactless in error. How do I get my money back? Thanks in advance.

  • millie_easton Millie (@millie_easton) reported

    @AskNationwide hello! I’ve had a refund sent to an old bank account that I shut down, am I able to sort this myself and transfer it into the account I’m using currently?

  • GiftyAkuamoah1 Gifty Akuamoah (@GiftyAkuamoah1) reported

    @AskNationwide I am trying to upgrade to the Flex Plus but after signing in to my online banking and continuing with the upgrade it then says 'experiencing technical problems'. This has been happening for the last 3 days...

  • 1jordanhall 🥷🏿 (@1jordanhall) reported

    @Nationwide @AskNationwide I need help. Please DM me