Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 02/27/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (27%)

    Website (27%)

  3. Login (27%)

    Login (27%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jones_Kanes Stephen Kane 🇬🇧❤️🇺🇦 (@Jones_Kanes) reported

    @AskNationwide Hey there. My partners is getting mix message from nationwide, her account gone into -£217 but one saying it’s an error it will be fix tomorrow but one saying she need pay it due to the inconvenience yesterday with nationwide & vista debit

  • pixiemorte Becky (@pixiemorte) reported

    @AskNationwide Hey, I have a very old instant access savings account and I want to up date it so that I can add and take money out online between my other bank account (not Nationwide). Please advise as I'm struggling.

  • lowritto (=^ェ^=) ☕️ (@lowritto) reported

    @AskNationwide who do I call about an arranged od charge? been charged and I don’t think it’s right - your website says send us a message and drowns me in article links, not gr8

  • diamondfan25 Alyson Fisher (@diamondfan25) reported

    @AskNationwide I have spoken to the company this morning & they have NO other payments pending. This is an error on your side as 5 of them payments ‘WERE NOT AUTHORISED’

  • dreamer Romain (@dreamer) reported

    @AskNationwide Very disappointing service in branch today. I’m a long term customer yet was refused ID certification because my mortgage isn’t with Nationwide.

  • cookiiiJay jamie lee (@cookiiiJay) reported

    @AskNationwide I've had £57 come out of my account and I have no idea where it has gone. I have not spent the money and it's not in my pending transactions. Help.

  • akmsh5 Mr. Mian Bhai - Stranger in this messy world (@akmsh5) reported

    @AskNationwide I don't want to sign up because I am signed up for it in a different bank. I just want to pay using nationwide app but as always you make it difficult or impossible.

  • gj_hobbs Geraint Hobbs (@gj_hobbs) reported

    @AskNationwide having a difficult time getting answers & clarity regarding my mortgage, how’s best to contact to get help, as you don’t have anyone in branch to speak to face to face anymore and your call centres don’t take calls regarding mortgages after “normal working hours”?

  • diamondfan25 Alyson Fisher (@diamondfan25) reported

    @AskNationwide absolutely appalling service Due to the ‘glitch’ yesterday payments that weren’t authorised due to me having insufficient funds apparently are now pending in my account & I have to wait 7 days to claim back & are £310 out of pocket 🤬 #fuming

  • ReusDu deus (@ReusDu) reported

    @AskNationwide Hello - I’ve tried everything, the phone just gets cut off - I’m really worried because I’ve sorted everything and just waiting for Nationwide and they are impossible to get hold of. Is there no direct email I can contact? I may lose this apartment if I can’t get hold of you