Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/17/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • leanne28971551 leanne (@leanne28971551) reported

    @AskNationwide 7 working days ? Or just 7 days

  • Natalie_2529 natalie (@Natalie_2529) reported

    @AskNationwide Can you explain why some staff are not aware of the issue

  • Tsaksonakis Stelios J (@Tsaksonakis) reported

    @AskNationwide It's valid, Tina; the refund went through, yesterday. but the problem is the transaction fee. I was informed by a person named 'Jack' (at Nationwide) that this is immutable. I have, effectively, been charged £25.30 in pound to euro fees, for a product I didn't receive. It's wrong

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @AskNationwide Manage to close my 1Y TRIPLE ACCESS ONLINE SAVER 12 account and transferred all my money to my 1Y Triple Access Online Saver 13 account, thank you for your help but when I enquired at another branch nothing was said to me about how to close and how much money I could move.

  • lesf42 Leslie Fuller (@lesf42) reported

    Hi @AskNationwide, there seems to be an error with displaying transactions on Internet Banking (Web browser) at the moment.

  • SeantheLloyd Sean Lloyd (@SeantheLloyd) reported

    @SportingNest @AskNationwide Well said. I'll happily mention Nationwide did provide strong compensation for a rather important payment delay. I very much hope this will be the last error of this kind. #notconvinced

  • midge60 Sue McCaffray 🌻🌻 (@midge60) reported

    @AskNationwide Is online banking down please?

  • lauren_s268 Lauren Smith (@lauren_s268) reported

    @AskNationwide I’m an existing customer but switch an account from another bank to open a brand new account with you

  • AlexBetteridge2 Alex Betteridge (@AlexBetteridge2) reported

    @AskNationwide I’m about to lose out on my first time buyers mortgage because of a nationwide ‘technical issue’, which has impacted my credit score! This misinformation is against the data protection act! After 9 days I’ve also not had a single response from the complaints team.

  • TinaAnderson86 TiNa AnDeRsOn 💙 (@TinaAnderson86) reported

    @AskNationwide is the system down again