Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 02/17/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London and Crawley.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • perks0fsue 🌼🌼🌼 (@perks0fsue) reported

    @AskNationwide I’d be greatful if you’ll help me .. they’ve blocked my card I’m waiting on new one . Will I get refund ?

  • steevecopping Steevecopping (@steevecopping) reported

    @AskNationwide Yes many times, but the main issue is your 50% interest rate...

  • _bunker11 Christopher Bunker (@_bunker11) reported

    @AskNationwide I have and do not hold out any hope, your customer service is a complete joke, you have my contact details, perhaps you could call me #farce

  • wilearl Will Earl (@wilearl) reported

    Hi @AskNationwide have been trying to speak to someone regarding my mortage, tried online chat and also calling but been on the phone waiting for over 20mins.... please can you help? Thanks

  • lpcollier Lee Collier (@lpcollier) reported

    @AskNationwide We called the number on your website, spoke to someone yesterday and asked for an appointment, they told us the info needed and said the only thing we could do was call back today and wait on hold.

  • wixi108 wixi108 (@wixi108) reported

    @AskNationwide another wasted hour on online chat this morning, trying to ascertain lack of response to issue raised in January and having to repeat details all over again. #customerservice #nah

  • Old_Crusty Old_Crusty (@Old_Crusty) reported

    @AskNationwide @Nationwide your landing page for log in states clearly ‘our services are working normally’. 22 minutes of holding and your staff say ‘we are aware of an issue with internet banking’. Get a grip

  • KBCDJ1 L (@KBCDJ1) reported

    Is there a problem with transfers ? My money has vanished @AskNationwide

  • carysafoko Carys Afoko (@carysafoko) reported

    @hjlownsbrough @LCCU2000 Come to @AskNationwide. Never let me down

  • wisernotolder57 Bordersgirl57 (@wisernotolder57) reported

    @AskNationwide why is it impossible to speak to a human being? What documents do I need to change the surname on an account?