Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 03/14/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Caterham and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomCaterham Login
United KingdomCrawley Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sadietrent_92 SadieTrent_92 🏳️‍🌈🇺🇳🇸🇪#studentsdeservebetter (@sadietrent_92) reported

    Now my dads having a hissy fit because of @AskNationwide card reader not working, and it keeps saying we have to verify online to add a card for 0 balance payment! How did I predict this... a proper hissy fit. Shouting, screaming, demanding the works...

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    Appalling service by #nationwide @AskNationwide if I had the opportunity I’d take my business elsewhere. If you want a mortgage go elsewhere

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    @AskNationwide I have a job to do, you’ve disrupted my working week as it is. How about you guys do a bit of work for once and call me

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We have been on hold for hours today. It is awful. We are in tears here. Our child is shivering. We cannot wash. No one will help and we are back on hold again.

  • chazzybrady 🌈Cllr Charlie Brady☀ (@chazzybrady) reported

    @AskNationwide No it's a instant access savings account. I need to transfer money to my personal account so can transfer to the solicitor to complete my hiuse purchase

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    @AskNationwide I’ve been a customer with you for 10 years and have never received such appalling service as a I’m getting right now. I want to escalate a formal complaint as a matter of urgency.

  • robertotoole Dr Robert O'Toole NTF (@robertotoole) reported

    @AskNationwide And no DMs. Let's keep this public until we see a genuine effort to sort the problem out.

  • robertotoole Dr Robert O'Toole NTF (@robertotoole) reported

    @AskNationwide We haven't heard anything back. You may also note that people with Irish surnames cannot currently open FlexPlus accounts. We actually want to pay for an account, but your useless online system will not allow it. This is not the excellent service we are used to from Nationwide.

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    @AskNationwide Not good enough, I want someone to phone me directly. I’ve not got the time to fill forms out and wait 5 days. You’re lack of service is taking enough of my time as it is

  • robertotoole Dr Robert O'Toole NTF (@robertotoole) reported

    @AskNationwide No. I haven't got time. Over to you. The reputation of the Nationwide rests in your hands. Will you tolerate basic programming errors in core online systems? Should we all be worried about the quality and safety of other Nationwide systems?