Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 02/18/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London and Crawley.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • zyrxet Rishi Purkayastha (@zyrxet) reported

    @AskNationwide @lydss_121 Contactless isn't working for me as well. What's the solution?

  • VanessaBails Vanessa Bailey 🌸 (@VanessaBails) reported

    @AskNationwide I know they're open, but I was told that no one can help me with my query. Are there staff who can help with digital banking queries because your advisor said categorically that there were no advisors who could help?

  • gandybjs loadsa (@gandybjs) reported

    @StarlingBank hi. @AskNationwide have told me PTSD isn't a good enough reason to recieve help on their overdraft. What can you do to help a hero in the community? @MetroUK is following my story

  • flapjack06 Jack Carroll (@flapjack06) reported

    @AskNationwide Hi Karen - I'm calling 0345 730 2011 (customer services number) re problem with online payment

  • PatriciaHaskell Patricia Haskell (@PatriciaHaskell) reported

    @AskNationwide is nationwide online banking website down?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • SaffEdit Abi Saffrey (@SaffEdit) reported

    @AskNationwide I can't see my accounts on online banking either, so I don't think it's an app issue. And that wouldn't explain why I can't make card payments either.

  • sarah42433972 sarah (@sarah42433972) reported

    @AskNationwide hello- can someone help me please?

  • n4bdw Brian D West (@n4bdw) reported

    @AskNationwide are payments using nwide cards down right now?