Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 01/18/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GrndhoppingGrl GroundhoppingGirl (@GrndhoppingGrl) reported

    @Dante_Banks That is awful. I will never forget the three or four days I spent sorting out my dad's affairs after he died. Breaking the news of his death to strangers on the phone a dozen times nearly broke me. Big, big up to @AskNationwide bereavement team who were wonderful.

  • itstrisha_innit F’real (@itstrisha_innit) reported

    @AskNationwide I was told by a cashier this week that my FlexDirect account is a “self service account” which means I cannot go to the cashier, & that the terms of my 2 year old account clearly states this. Is this true, or did I just come across the world’s laziest cashier?

  • KzpKaren Karen 💙 (@KzpKaren) reported

    @AskNationwide I've contacted you MULTIPLE times but your company cannot manage to address the issue. It's a simple situation that your company has made incredibly stressful and worrisome.

  • GaryHailes Gary Hailes (@GaryHailes) reported

    @AskNationwide why have you made it impossible for me to deposit cheques? You have closed my local branches and now this is the third time the Enfield branch has no envelopes. Customer for about 50 years, looks like time to change

  • KayleighGJoyce Kayleigh Joyce (@KayleighGJoyce) reported

    @AskNationwide Hi is their a payment issue fault? Because we tried both Nationwide cards and it was declined when putting in a @AsdaServiceTeam and then we tried my @RBS_Help and it worked their is something gone wrong with payments

  • Kristia05924048 Maria (@Kristia05924048) reported

    @AskNationwide can you please fix this quicker because I’m really stuck and upset that I can’t use my money and go home.

  • ShellRetallick Shelley Jackson (@ShellRetallick) reported

    Last night @eGoGames_ took 999 Euros from my account when I gave them my PayPal details for ‘payouts’. PayPal were zero help but the wonderful @AskNationwide got me my money back. I was beside myself worrying about how we were going to survive. I can’t thank them enough.

  • rdotsidney rsidney (@rdotsidney) reported

    @AskNationwide i just cannot get along with your website virtual assistant stock questions so have left a new message in the text box. will i get a response from the team that way?

  • RobertHM75 Robert Martin (@RobertHM75) reported

    hey @XboxSupport @XboxGamePass I've complained to @AskNationwide re Continuous Payments taken from my account after signed up to a discount period...I lost control of my finances & ended up paying out over £80 in unused #GamePass subs! I've tried using your website call back

  • kirst_j_edwards Kirstie Edwards (@kirst_j_edwards) reported

    @AskNationwide @Debbiecrosbie1 We are still waiting for help and a response. At 8am tomorrow this family will be stranded in France. Two young children. No transport or accommodation. We have a policy with you that promises to recover us to our home.