Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 12/30/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 0Calleaz Dave Callear (@0Calleaz) reported

    @AskNationwide my wife has intermittent issues with your phone app , what do you suggest to resolve this? I however have never had any problems!

  • Sy1ney Peter Osborne (@Sy1ney) reported

    @AskNationwide Hi Karen. That’s not working as she doesn’t have an account number. She’s going round in circles. Very frustrating.

  • Harry99439912 Harry McGill (@Harry99439912) reported

    @AskNationwide can you help me change my address

  • peted22082900 pd (@peted22082900) reported

    @AskNationwide hi, my friend tried to make a payment to a charity acct that i administer + got a warning about 'no refund' if he went thru with it .is this just a standard precautionary check? as it is, he made the payment last year (annual subs) with no problem. can u advise?

  • Frankie44444 Mark G (@Frankie44444) reported

    @AskNationwide I just want to pay a loan off but it’s proved impossible. I’m not calling just to be made to feel a fool. It takes a lot of confidence for me to call. So now i’m stuck as i’m not good online

  • KerrySmall24 Kerry Waterfield (@KerrySmall24) reported

    @AskNationwide you should be ashamed of your customer service! Appalling way to treat your members

  • ArranH2 Arran H (@ArranH2) reported

    @AskNationwide shocking service - rejected for a mortgage with no reason, therefore broker can't help. Never rejected for even a phone contract before.... What a joke #howareyouinbusiness

  • Frankie44444 Mark G (@Frankie44444) reported

    @AskNationwide Shame you won’t help customers struggling with ptsd. Shameful company

  • Frankie44444 Mark G (@Frankie44444) reported

    @AskNationwide To be laughed at again because of my problems. No thanks. No i don’t but i will keep telling people how horribly i’ve been treated by your company

  • CraigJBaldwin Craig Baldwin (@CraigJBaldwin) reported

    Awful customer service and impossible to contact @AskNationwide