Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 12/13/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide The response to secure messages through the PC app can be slow. Asked for card to be unlocked, which they did not do, vbut asked questions. Reply has not been responded to for hours, even though they know they are blocking my card. Support is slow

  • Michael71700269 Michael Harvey (@Michael71700269) reported

    @AskNationwide Tried messenger service but the agent said that it could only ordered through a secure message on internet banking

  • HannahWins HananananananaBATMAN (@HannahWins) reported

    @AskNationwide Hi Roxy, yes I've been applying from my internet banking account. I've tried on 2 browsers on PC, 2 browsers on iOS and from the redirect from the mobile app with no luck. The error comes after I enter my personal/address details

  • Jason1984Jason Jason foster (@Jason1984Jason) reported

    @AskNationwide Maybe you need to find out the relative information and relay it to your customers rather than just passing the book. I’m a nationwide paying customer and you supplied the insurance as part of a fee paying account. I don’t think it’s unreasonable for me to ask you to find out

  • charleespence26 Charlee (@charleespence26) reported

    @AskNationwide This isn’t the issue - I want the switch to be stopped as I won’t qualify for the cash back which is the whole reason I did it! Your literature says I can cancel 7 days before the switch but apparently this is not the case?

  • 09Pammy Pamela Stott (@09Pammy) reported

    Hi @AskNationwide. I just tried to use my debit card and neither the contactless nor the chip and pin would work. It was working fine yesterday...are there any issues?

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide Recommend that you do not use Nationwide credit card for on-line transactions. Credit card frequently locked and Nationwide is slow to unlock the card

  • Cardlinger Peter Harris (@Cardlinger) reported

    @AskNationwide hi, a company has told me that they'll automatically charge my debit card and don't give me means to prevent this transaction without spending money calling a phone line. Is there a way Nationwide can block them taking automatic payments as I don't consent to it?

  • rachmotormouth rachmotormouth (@rachmotormouth) reported

    @AskNationwide Hi, is there a known problem with online banking and do you know when it will be fixed?

  • SaidInal Said Inal (@SaidInal) reported

    @AskNationwide So I was given the wrong number. Waisted 45 minutes in branch to tell me that I have to do it myself online and the number ( wrong one) is their for support on how to do it. Do you think that is right ?