Nationwide

Is Nationwide down in Horley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Horley, Surrey, England 02/12/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We have been on hold for hours today. It is awful. We are in tears here. Our child is shivering. We cannot wash. No one will help and we are back on hold again.

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    @AskNationwide Your horrendous service is also having an impact on my working day.

  • thesnkrpimp Daniel Forsyth (@thesnkrpimp) reported

    @AskNationwide Tan, thank you but I can confirm that this option isn’t working for me

  • Uhuh1970 Tim C (@Uhuh1970) reported

    @AskNationwide what's going on with your customer service? 6 weeks to get a response to a complaint, which you have apparently investigated without speaking to the complainant (which apparently, is impossible even in this connected world). Any help would be greatly appreciated.

  • magenta_witch Clair (@magenta_witch) reported

    Just went into @AskNationwide in Watford to open a savings acc for my daughter and to switch my current acc. Told by a staff member in ripped jeans and a hoodie that I can't have an appointment everything must be done online. What is the point of a bank that offers no service?!

  • KeyLimeDog Rose (@KeyLimeDog) reported

    @AskNationwide is your website undergoing maintenance at the moment? All my devices won't let me log in x

  • Twitworth1977 Neill Whitworth (@Twitworth1977) reported

    @AskNationwide I completed the form on Tuesday afternoon, but a shame that this couldn’t be handled in a contact centre, that would be far more convenient as a customer

  • sophz1985 Sophie Teff (@sophz1985) reported

    @AskNationwide hi, I am trying to sort an urgent issue with my current account. Someone called me back but I missed the call. Now your phone lines are down, can someone call me? Sophie

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    @AskNationwide Again hiding behind emails and process. If I fill the form out I want someone to contact me straight away. Considering the deal I’m about to sign with you and the money I’m going to put down up front the whole process has been horrendous

  • robertotoole Dr Robert O'Toole NTF (@robertotoole) reported

    @AskNationwide And no DMs. Let's keep this public until we see a genuine effort to sort the problem out.