Is Nationwide down in Horley, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Nationwide
Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map Near Horley, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| London |
Login | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Rushforth 🏴
(@rushdoo_ian) reported
@AskNationwide I was last in America (Florida) in 2019. At that time, and previous years, #ApplePay did not work in the USA (even although it should have). Has the issue been fixed? Can a UK iPhone user use Apple Pay in the USA? @AppleSupport
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ᴅᴇɴɪsᴇ sᴏʀᴀɪᴀ
(@dns_jpg) reported
@AskNationwide is there an issue with payments today?
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Kayleigh Boyle
(@kayleighxc) reported
@AskNationwide Im not sure about an error, but it wouldnt allow him to view his balance or withdraw from either cash machines. I even transferred money and that didnt come up the money i sent.
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Kirk Woolley
(@woolley3583) reported
@AskNationwide any help please ? Ta
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SuperWidzy
(@SuperWidzy2) reported
@AskNationwide just tried going online banking and you are experiencing problems getting account info?
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GARY CLIFFORD
(@GWGC14) reported
@AskNationwide How can i call them if i can't get through ??? I don't want to raise a complaint i just want problem sorted , how can you not have an email for a sister mortgage company !!
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Ian Rushforth 🏴
(@rushdoo_ian) reported
@ThemeParkerMark Hi Mark. I too had an issue using #ApplePay in USA with Nationwide. @AskNationwide have assured me it works (now) but they told me the same in 2019 so I'm not holding my breath. Has anyone used ApplePay with Nationwide in the USA successfully?
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Louise 🎭👐🏽👸🏻🎤🎼
(@just_louise83) reported
@AskNationwide There is a glitch somewhere as one of my work colleagues has just reported the same thing. But will definitely call to find out what the problem is.
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MrFallick
(@MrFallickPE) reported
@AskNationwide Morning, is there a problem with your online services. All of my accounts are missing from my app? I cannot see my current and saving accounts.
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Sam
(@SpreadTWord_Sam) reported
@AskNationwide I understand that. You have never let me go £5 ¥ver my overdraft before, let alone 80 over my agreed overdraft before. The money was there at 4pm, then at 5pm it wasnt. But I asked, have you had other issues with this today or yesterday, as I've seen similar questions from other