Is Nationwide down in Horley, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Horley, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Parsley
(@AdrianParsley) reported
@AskNationwide Unfortunately as it wasn’t direct debits i imagine you’ll say no. All i wanted was access to my money when i needed it, ended up having to ask my mother in law to pay it…. Guess what? She couldn’t… Nationwide too!
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Melanie Young (A1784728)
(@MelanieWooo) reported
@AskNationwide What about those of us who changed our finances *again* for this outage? Laughably, I switched my second current account to Nationwide on 31 Dec having been a member for over 15 years.
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Sarah Lamport
(@LamportSarah) reported
@AskNationwide I'm a nationwide customer and never heard of this!!
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Chris sheargold
(@SheargoldChris) reported
@AskNationwide I still haven’t received a reply about the issues I suffered with over the Christmas period!
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Widsey
(@Widsey3) reported
@AskNationwide Not sure how much is to investigate payment was late going in due to systems which is obviously your issue and we were lucky to borrow from family for food shopping for our children
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JustPlodding
(@PloddingJust) reported
@TheAA_UK @AskNationwide Excellent! Now I don't have to look elsewhere. Looking forward to the confirmation in website @AskNationwide
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John Beale
(@TheJohnb143) reported
@AskNationwide Why should I have to have multiple devices? I have been a customer for over 20 years and the service just gets worse every year. Perhaps if Nationwide invested in "modern" tech, not cobbled together stuff, tyhe tech might work. Stop blaming your customers
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francis nelson
(@francis_nelson) reported
@AskNationwide @newman0608 I have the same issue. Hangs on the talking to nationwide screen even after reinstalling.
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Victoria Taylor
(@_VTaylor) reported
@AskNationwide About you giving costmers £60 to those who were affected after the outage but only on January 4, so forgetting your customers who had the issue in December!
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John Beale
(@TheJohnb143) reported
@AskNationwide Why cannot I close a savings account on line or in the app? Tried using the "bot", but this just errors and my complaint has been deleted Do you not want customers? I now need an email address, so that I can raise an official complaint.