Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Hemel Hempstead, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hemel Hempstead, England
The most recent Nationwide outage reports came from the following cities: Dunstable, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable
|
Website | 1 month ago |
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Luton
|
Mobile App | 2 months ago |
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Watford
|
Website | 3 months ago |
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Luton
|
Mobile App | 3 months ago |
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Dunstable
|
Mobile App | 3 months ago |
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Luton
|
Transactions | 11 months ago |
Community Discussion
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Nationwide Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Scott Griffwood π³οΈβπ (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England@AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!
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Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England@AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either π
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Scott Griffwood π³οΈβπ (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost Β£375 to be done
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie (@SophieMHorton) reported@AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?
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Ziad Roving-Reporter (@ZiRovinReporter) reported@AskNationwide Hi Nathan. Iβve already been complaining since Thursday and your fraud team never got back to me. Iβm going tomorrow and because no one bothered to help me and no card Iβm screwed! Iβm extremely disappointed at you people! #askNationwide #NationwideBuildingSociety
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Alex Froom (@froom_alex) reported@AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of
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Hamilton (@Hamilton7543842) reported@TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide
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ourtrace89 (@ourtrace89) reported@AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!
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Steve Scrase (@StevenScrase) reported@AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.
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ππ₯π₯π«. Marc ππ’ππ«π§ππ² (@MarcTierneyNews) reportedIf #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest
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Gillian Perris (@GillianPerris) reported@AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?
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Ethan (@ethanms10) reportedTold to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Letβs see if they fix it, else Iβm emailing their CEO again π
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louie (@rashyboyy) reported@AskNationwide Hi could you help me please? My card came last Monday but I still havenβt received my PIN. I would like to use my card to pay in cash, is there any other way of receiving my PIN? Thank You!