Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 12/25/2025 20:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • auntyfaf81 Jennifer (@auntyfaf81) reported

    @AskNationwide just wanted to say what great customer service I received from Jared who works at your Golden Square branch in Warrington, when I had unknown transactions on my account. I have been in branch a few times this week in a panic and he has been a legend!

  • liquidaria Hev (@liquidaria) reported

    @AskNationwide why aren’t incoming payments showing in the accts is the service down ??

  • thrivingn NV (@thrivingn) reported

    @AskNationwide I'm trying to login to online, but need to register my mobile number first apparently - so that dept :)

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide Thanks Hannah. I've checked,no updates available on my phone. It's running Android 7. It's strange as everything was working OK up to a couple of weeks ago, and strange that one flex account is still OK, the other two are not showing any activity.

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @AskNationwide Fantastic service from the lovely lady on the customer service desk at your Richmond branch. A real credit to your company. Would you pass on my gratitude

  • MaryAnnFinlay9 Mary Ann Finlay (@MaryAnnFinlay9) reported

    @AskNationwide can anyone please help me with the holiday insurance I have with you I had my holiday cancelled by the travel agent and need to get a refund

  • sammyanne24 Sam G (@sammyanne24) reported

    @AskNationwide 🚨🚨Please Help🚨🚨 I’ve cancelled a direct debit a few hours ago and have no idea how to bring it back. Can it be reinstated if I visit a branch?

  • SoundSpeedUK Joe Harris (@SoundSpeedUK) reported

    @AskNationwide That's fine but it doesn't work. Just reinstalled both apps and the problem persists.

  • markmcan Mark McAndrew (@markmcan) reported

    @AskNationwide I can't locate the transaction, your app won't show statements. It says "sorry, we are experiencing a technical problem, please try again or view our service availability page for more info". (That page says everything is working normally, so not helpful...)

  • HelenMcC Helen McCarthy (@HelenMcC) reported

    @AskNationwide are there actually and phone lines open today?! Everything I read on Twitter, your website, paperwork, says lines are open this morning. Have rung 2 different numbers to be told “you’re closed”!!! Need to speak to someone ASAP. Thanks.