Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 11/24/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • harrysinghuk84 harry singh (@harrysinghuk84) reported

    @AskNationwide when will the payments issue be fixed? Pls can you update the app, it’s so out of date vs other bank apps! Best regards

  • afgzee Zee (@afgzee) reported

    @Anon96011111 @AskNationwide I work for nationwide. Are your wages sent by BACS? BACS payments were not effected by the glitch only faster payments being sent and received which are in a queue

  • Samstorer11 Sam storer (@Samstorer11) reported

    @AskNationwide Has it actually tho as you put this up earlier then the very next response by customer service said it hadn't, the website still says it's not working, can we get a straight answer?

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @Muks_Ali @AskNationwide Just wanted to let you know I’ve got my gas on now. I know many will think I was stupid to get myself I that position, but you didn’t judge and just wanted to help. God bless you for that, meant/means so much. Hope your life is full of blessings x

  • adzfaal Ads (@adzfaal) reported

    @AskNationwide I have not been affected. But I am a customer. So I want to be outraged and compensated. Thank you.

  • Bob_966 Bob Crockart (@Bob_966) reported

    @AskNationwide Stock system generated answers don't help, they only get people's backs up. You push enough messages for security and account updates so why can't you use same technology to keep customers updated on outages? Hiding stuff that's bad?? Maybe time to move🤔 Banks

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @Ekadzirange @cornelius_mark @AskNationwide It's far better than Sainsbury's Bank! They had an outage earlier this year which meant I couldn't log in or view my credit card for 2 weeks!

  • Rosie78515555 Rosie (@Rosie78515555) reported

    @AskNationwide is everything working again and will I still get my payment tomorrow or not?

  • ban31692 Adam (@ban31692) reported

    @312mju @mrs_eyre @AskNationwide How would you know if this person relied on a transfer from a friend or family member to be able order their shopping and for it to be cancelled becasue if nationwide’s “payment issue” you might have money in your account but others might not. Be kind

  • alib1379 Alison Bonner (@alib1379) reported

    @AskNationwide how much longer for the issue to be sorted. I need my money to pay a tenancy agreement today otherwise may not have a place to live!! I’ve been more than patient - how much longer please!!