Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 11/21/2025 15:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • thealexfreed alex freed (@thealexfreed) reported

    @AskNationwide Or at least not a problem for Nationwide that staff use ‘implausible deniability, so that the law, bank policy or citizens advice can be ignored & denied ?

  • hoostie101 David Houston (@hoostie101) reported

    @AskNationwide I have started a switch to NW but in error registered for the flex plus rather than flex direct. Can you advise how I get this corrected? Thanks, David

  • beakerson Albee (@beakerson) reported

    @AskNationwide We've just opened a mortgage with you and have an issue with the date of the first payment.

  • sl_butterworth Sarah (@sl_butterworth) reported

    @AskNationwide hi I’m suddenly unable to pay for transactions online; it keeps saying transaction refused. Can you help please?

  • kagsnyc kags (@kagsnyc) reported

    @AskNationwide your online banking is not recognising my details. Always worked before. What’s the problem?

  • Jaggo18 Iain (@Jaggo18) reported

    @AskNationwide Got a msg saying theres a prob setting up my new PCA & I had to call.Waited 40 mins to be told that the team I needed to speak to was closed for the w/end & the issue would be raised as a priority & someone would contact me. No one has Not happy!

  • kezlfcJFT97 Kez (@kezlfcJFT97) reported

    @AskNationwide Hi, I have a help to buy isa. I am not purchasing a home before the scheme ends. Will I be able to transfer the money in my isa to another account without being charged? Thank you

  • Rose_Allen Rose Thorpe🇺🇦🇺🇦🌻🌻 (@Rose_Allen) reported

    @AskNationwide Told you will call be back, nothing!!! Complaint of 3-5 working days! You have left me with no money!!!!!! Taking money with no justification!! #youareadisgrace #nationwide #theaves

  • zag_consultants ZAG Consultants (@zag_consultants) reported

    @AskNationwide Hi, I'm in Cape Town and having problems with the card reader, tried calling but lines unavailable - email address or whatsapp?

  • tk_hernandez TKHernández (@tk_hernandez) reported

    @AJMB75 @HelenYaffe @AskNationwide That’s terrible!