Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 12/06/2025 09:15

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • twistsofine_ Baker (@twistsofine_) reported

    @AskNationwide keep nationwide pokesdown building society open! Do not shut it down! Lovely staff - do not close!

  • JamesMcKelvie12 James McKelvie (@JamesMcKelvie12) reported

    Trying to get an issue resolved with @AskNationwide. I have tried about 6 times, to call without success. I have been on hold now for 45 minutes. Unacceptable.

  • jamesm4986 Jamesm4986 (@jamesm4986) reported

    @AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app. I would like everything closed so that it isn't classed as open on my credit report. How do I do this?

  • StageBolter 🇺🇦 Sir Russell Pantryshelf #FBPE #FBPA #GTTO (@StageBolter) reported

    @AskNationwide Hi - I'm holidaying in Norway and cannot access account information via the app. Tried several times. Worked fine before I left UK. I'm fully connected to the mobile and data network because other banks' apps work fine. Can you advise please?

  • TraceyKelham traceyk68 (@TraceyKelham) reported

    If you want #movehome dont choose @AskNationwide for your #mortgage. I stayed loyal to them and just had error after error. 4 months from applying still waiting for correct offer letter. No one cares, no urgency. @itvMLshow @BBCWatchdog

  • DiamondMatt Matt Wordingham (@DiamondMatt) reported

    @AskNationwide Someone has cashed a cheque from account for circa £1,200 that we haven't written. Is this correct that we have to wait 10 working days for further details / copy of cheque to confirm fraud?

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide that link is useless, thats why i asked you , is it not working everywhere or just me

  • TraceyKelham traceyk68 (@TraceyKelham) reported

    @AskNationwide Response from team leader to say she's messaged the team handling the error and should hear back in 8 days. How crazy and inefficient can @AskNationwide get? I need an answer in 8 hours. @TheFCA will be hearing from me if Nationwide can't get their error sorted in next 48 hours.

  • j30057621 j (@j30057621) reported

    @AskNationwide hey! i recently joined nationwide, but i tried signing in to online banking today on the nationwide app and it said there were ‘technical problems’. is the app working or is it a problem with my account? thank you!

  • Kayne_uk Kayne (@Kayne_uk) reported

    @AskNationwide Thanks for your help. Sadly your system just decided to kick me off the line with an unforeseen circumstances message after over an hour.