Nationwide status: access issues and outage reports
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- Nationwide generated 0 outage signals in the last 24 hours around Hemel Hempstead, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England@AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!
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Scott Griffwood ๐ณ๏ธโ๐ (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England@AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?
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Scott Griffwood ๐ณ๏ธโ๐ (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost ยฃ375 to be done
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either ๐
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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๐๐ฅ๐ฅ๐ซ. Marc ๐๐ข๐๐ซ๐ง๐๐ฒ (@MarcTierneyNews) reportedIf #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest
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Chris (@Sparky2504) reported@AskNationwide This is exactly why Iโve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People donโt have time to call companies & wait on hold for ages anymore!
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SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
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Garfies (@Garfies) reported@AskNationwide just to let you know the app update says you can close savings accounts within app โฆ. You canโtโฆ he redirects to website.. Regards Pete
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Jenny Smith (@GoodyActually) reportedI did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/
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Jasmin Keppie (@JasminKeppie) reportedBeen loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I canโt afford to save not getting the ยฃ100 bonus totally has put me off banking with them now.
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3rd_Doctor ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐๐๐ค (@JonPertwee1919) reported@AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.
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JTB (@fimbisj) reported@AskNationwide why is your telephone number for customers 03457302011 such rubbish? Whatโs wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible
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lewis (@LewisBuddle_15) reported@AskNationwide Iโve found a customers card and house keys but your automated helpline canโt help me, can you DM me?
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Political Jack (@PoliticalJ4ck) reported@AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone ยฃ10 etc.