Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 11/23/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • POULTONGIRL CHRISTINE WILLIAMS (@POULTONGIRL) reported

    @AskNationwide is this problem affecting benefit payments? Mine was due today but nothing there.

  • shunmarklew shun🦄 (@shunmarklew) reported

    @AskNationwide The company has sent out the wages so it is clearly an issue your side??? ******* joke of a company honest to god, you are leaving god knows how many people without food, gas, all basic necessities due to this major **** up

  • Emma_UoDSportEd Emma (@Emma_UoDSportEd) reported

    @shunmarklew @EdmeadSarah @AskNationwide I’m lucky that my boss checked for me immediately and sent it over to me but if I had been working for a large corporate business I know from being a wage clerk at Tesco this wouldn’t have been so simple and I’d have had to wait 7-10 working days which isn’t good enough

  • mi26847859 Sally Miles (@mi26847859) reported

    @AskNationwide where is my money? You say the ‘technical’ problems have been resolved - clearly not!

  • JenLouDevon JenLouise (@JenLouDevon) reported

    @AskNationwide Thanks for replying to say this issue is resolved. Are you able to answer my questions though? Why does it keep happening at the start of the month when salaries come in and bills go out? And why can't we email or speak to a person anymore? Tia

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide Do you not think your customers deserve an explanation? Especially the ones who suffer from conditions like anxiety that situations like not being able to access money trigger significantly.

  • BroadbandBrim79 BroadbandBrimmer (@BroadbandBrim79) reported

    @AskNationwide Clearly you have not rectified this issue- I sent a payment on 27th and it CERTAINLY hasn't processed at the other end by 28th. Generic messages do not cut it - this service should not be giving blanket advice when some transfers can't be accounted for- ergo money's 'missing'.

  • welsh_pope kelly surname-undecided (@welsh_pope) reported

    @pacmanchu @hexapleassimal @AskNationwide Holy **** I didn't even see this...wow...err no

  • TheVocalSausage The Vocal Sausage 🏳️‍🌈🏳️‍🌈 (@TheVocalSausage) reported

    @HEC2106 @AskNationwide Thank you! My accounts will also end today! I have slept on it and I feel that I don’t think any manager can now resolve this issue, and too start it was a minor complaint! Now action needs to be taken because of the discrimination! 😡😡😡

  • topazisere 🌸Topazzz🌸 (@topazisere) reported

    @AskNationwide Well it can’t be working normal as I’m still missing money- and I have had no response off my complaint for reimbursement. Considering it doesn’t seem like I’m the only one with this issue is there a time frame for compensation?