Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 03/02/2026 06:05

March 02: Problems at Nationwide

Nationwide is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: Luton, London, Watford and Dunstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomWatford Website
United KingdomLuton Mobile App
United KingdomDunstable Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Natalie26534959 Natalie Handley (@Natalie26534959) reported

    @AskNationwide I haven't been able to use the Nationwide app for days now, it just says "Talking to Nationwide" when I open it. Any ideas on how to fix this? Thanks

  • smith_seagull Ames (@smith_seagull) reported

    @AskNationwide hi! Can I have a little help with a payment that was taken out of my account on the 4th march?!

  • TheEduWord Karly (@TheEduWord) reported

    @AskNationwide I have been on the line attempting to speak to a customer service agent & have been waiting in excess of 20 minutes already. The phone waiting time is crazy! What is going on? 🧐🫤

  • theresadendy tdendy (@theresadendy) reported

    @AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.

  • The__Farmster The__Farmster (@The__Farmster) reported

    @AskNationwide That contact page is awful. Unless you fit into one of Nationwide’s rigid categories it just takes you round in circles.

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide how do you complain about poor service? The chat agent told me I needed to complete a special form. She promised to email it to me. It did not arrive. So, it seems that you do not accept complaints.

  • theresadendy tdendy (@theresadendy) reported

    @AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.

  • hilly_cfc David hill (@hilly_cfc) reported

    @AskNationwide I need a new pin for my debit card, haven't used it for ages and I forgotten it. Can you help?

  • Joe37705923 Joe Mezz (@Joe37705923) reported

    @AskNationwide I have reinstalled the app and logged in but my transactions and money still haven't updated. Any way to resolve this issue?

  • uknickand Nick Anderson (@uknickand) reported

    @AskNationwide “highly competitive” 0.80 percent AER for 12 months. Is this a joke? No increase for junior isa savings. I’m off to @chase_uk 1.5% easy access. Tesco 2.25% junior.