Is Nationwide down in Hemel Hempstead, Hertfordshire, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| London |
Login | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Autumn Ravenwood
(@MrsSmith1711) reported
from
Dunstable, England
@AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nolan Johnson
(@NolanJo68454247) reported
from
Leighton Buzzard, England
@AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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SuzyDay
(@LondonGirl801) reported
@AskNationwide Your mortgage customer service is just awful. I have been told it could be up to 3 months before my mortgage query is answered. Beyond poor!!
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Me
(@anarchy4angels) reported
@AskNationwide Nationwide are demanding multifactor authentication and all the other companies are saying it shouldn't be needed. Due to banking regulations changes but it's left to customers to sort out and trail between Nationwide and other companies. Presumably it is a system wide problem...
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Tim Staddon
(@tstaddon) reported
@AskNationwide Can you please fix a way to sign into the web OR install the mobile banking app on an iPhone locked to Ukraine? One of our guests has to use Safari and SMS authentication fails because every time you send an SMS to her phone it forces a page refresh in Safari.
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izz
(@dropdeadizzie) reported
@AskNationwide i need help from an actual with a fraud case, how do i go about this without wasting 2 hours speaking to a robot?
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide @bealzebum After that you will deal with rubbish service and poor systems .. but don't worry your money is safe .. because at least the government is protecting that
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ExplainingMoney.co.uk
(@ExplainingMoney) reported
3. @AskNationwide complete this weeks list, they’re now offering £100 for new customer who switch to one of their flex accounts. (Excl. Basic) Open new or switch into existing account, switch just include 2 direct debits and switch date must be within 10 working days.
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Rebecca Kay
(@BeckinChorlton) reported
@AskNationwide we started a mortgage application 3 months ago. I raised a complaint with an agent and still have no reference. I understand you’re stretched but this level of customer service is terrible. How does this get sorted?
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Frankie
(@B_Free2000s) reported
@AskNationwide Do you really think I am going to waste any more time completing the lengthy process of providing NW with feedback. Why not call me and ask for it? Very disappointing service!
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Tim Staddon
(@tstaddon) reported
@AskNationwide The only other way around it that we can see is to change the region of the phone but all her other important apps can install fine from that region. A different guest has an Android phone, still set to Ukraine, and has had no problems at all installing the Nationwide Android app
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide Members when you have issues include @Debbiecrosbie1 she is the new CEO of Nationwide Building society... Apparently a silver bullet for the society .... The fact she has apparently turned around TSB (debatable) ..they are giving her a salary of over 1.2m to help