Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 11/26/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (24%)

    Website (24%)

  3. Transactions (7%)

    Transactions (7%)

  4. Login (7%)

    Login (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SophG_ Soph (@SophG_) reported

    @AskNationwide why can I not pay a company? Error message says it doesn’t recognise the name

  • ordinaryperp Just an Ordinary Person 🌸 (@ordinaryperp) reported

    @AskNationwide Asked this question yesterday but received no response. Where can I, as a customer, locate what events and organisation you are supporting?

  • LokiStarPhoenix 🎃Loki The Pumpkin Prince🎃 (@LokiStarPhoenix) reported

    @dianepickup @AskNationwide There’s anywhere from a few hundred to a few thousand people who haven’t been paid. Some of us have been waiting since Friday for our due pip. Those of us who are able to are calling DWP in the morning to complain and demand they fix it

  • Bravo85222875 Bravo (@Bravo85222875) reported

    @AskNationwide Hi there, I still can't access my account. When I try to register for online banking using my customer number everything is acceptable but it refuses to accept my 6 number passcode (which I am 100% sure is correct? I've been trying for a few days. Please advise. Thanks

  • ggs4760 george graham smith (@ggs4760) reported

    @AskNationwide hi,if I open a instant access savings account. Can I obtain a ATM card for the account. I will be opening the account on line.

  • AMPProductions_ He/Him (AMP)AshtonMediaProductions (@AMPProductions_) reported

    @dianepickup @AskNationwide I think quite a few people are having this issue, i havent recieved mine yet and some people have been waiting a week for it 😮‍💨 my bank is halifax

  • strontium74 Stron Tium (@strontium74) reported

    @AskNationwide disgusted with wait times on nationwide fraud helpline. Over half an hour to answer phone when customers worried about card misuse and fraud. Disgraceful. I’ve been customer for 30 years. May change after this.

  • AmandaJDee Dr Amanda Dolan (@AmandaJDee) reported

    @AskNationwide Thanks for the reply. That sounds absolutely awful. Can't imagine carrying something round to deal with my account when I already have a phone. Something extra to pack on holiday. Just also found out that I can't pay in cheques with the app. I may have made a mistake switching!

  • Kris08860201 Kris (@Kris08860201) reported

    @AndrewG37241723 @AskNationwide Nationwide Building Society has finally responded with no action, no sympathy, no solutions and asking me to waste Ombudsman time. Normally customer are right but on this occasion they have not taken any of my concerns seriously! She must thinks I had a bad dream! Waste of time!!

  • ordinaryperp Just an Ordinary Person 🌸 (@ordinaryperp) reported

    @AskNationwide @maryBCHR As a customer, with a number of accounts, I'd really like to know what NBS are supporting. Is there somewhere that customers can access that information?