Is Nationwide down in Hemel Hempstead, Hertfordshire, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: Watford, Luton, Dunstable and London.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Website | |
| Luton |
Mobile App | |
| Dunstable |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Autumn Ravenwood
(@MrsSmith1711) reported
from
Dunstable, England
@AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!
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Nolan Johnson
(@NolanJo68454247) reported
from
Leighton Buzzard, England
@AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Armstrong-Corbett
(@bchypnotherapy) reported
@AskNationwide seems their mortgage application lines are only open when everyone is at work. My son can’t have his phone at work. Guess when the lines are open 9-5. Unbelievable joke. He’s finished by 5.15. No online chat no help for working people after they finish work. Jeez.
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Matt Johnson
(@mjj1286) reported
@AskNationwide Yes, tried making payments with other payment methods (e.g. Nationwide credit card, etc) but not working either. Am retrying one payment with another card so will see if it works. Re.sending a new debit card out, what's the number to call? Thought this was done automatically?
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beanhead
(@offbrandbeanz) reported
@AskNationwide Hey! I have applied for a FlexOne card and I just got sent my customer number. Can I create an account on the mobile app yet or do I need to wait until the card and PIN arrive?
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Peter Osborne
(@Sy1ney) reported
@AskNationwide Thanks again Karen. I take your point but she (I) uploaded a copy of her drivers licence with the online application as proof of her ID. There is clearly an issue at your end. She has decided to go elsewhere because she’s getting nowhere with your organisation.
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Nicky McDonnell
(@hollygolitelyy) reported
@AskNationwide What time do the lines operate to?? I’m working all day
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Josie Munro
(@josieremx) reported
@AskNationwide what’s your data protection protocol for a customer requesting a copy of a bank statement in branch? I just obtained one while stood in the queue outside by just handing an employee my bank card, no details given/ID shown/pin given which feels a bit sketchy 😬
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Becky Armstrong-Corbett
(@bchypnotherapy) reported
@AskNationwide You’re sorry my son wishes to keep his private information (which you need to identify him before the call can continue) private and only ring you after work? Please just have your phone lines open as per your website at 6pm.
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Norbert Lieckfeldt 💙
(@nlieck) reported
@AskNationwide In that case I'd suggest updating your help page.
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mummasmeg
(@mummahazelwood) reported
@AskNationwide I have tried to call 4 times this morning but the line keeps disconnecting. I need help with 3 transactions that were taken.
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khalid
(@cabdik333) reported
@AskNationwide i have deposited some money in my account by using atm it was 10 jul 16:03 but when i log in the app and try to see if the money is there There is nothing