Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 11/25/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LongWordMonthly Rick Harris (@LongWordMonthly) reported

    @AskNationwide Thx for reply. After another 30 mins tel call today with a colleague, I’m still left with failure (v polite, but can’t help!) @AskNationwide had two jobs to do - register POA and open an account. Failed to both both, that’s really poor, esp. as your reputation is good.

  • benbenward76 Ben Ward (@benbenward76) reported

    @AskNationwide my boiler has broken down. Could I get money to pay for it from the house I own??

  • VinceAven Vince Aven (@VinceAven) reported

    @AskNationwide @DonPedley1 Nationwide building society your a bloody distress just when are you going to I increase savings interest rates and don't tell me to go to the website it's shameful, been with you 48 years and this is how you treat us your no Robin Hood

  • JaniceForrester Mrs F (@JaniceForrester) reported

    @AskNationwide Hi I have sent a payment to my daughter this morning. It has left my account but she hasn’t received it. Is there an issue with your payment system? Thank you.

  • mcoll72 Martin Coll (@mcoll72) reported

    @AskNationwide Very poor-will add to my complaint. When I finally get access to my money, will close account and it move it somewhere safe with responsive customer service

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • Maudie64x Maureen Kelly (@Maudie64x) reported

    @AskNationwide Sorry the chat isn’t working… I’m going round in circles with Arti

  • mcoll72 Martin Coll (@mcoll72) reported

    @AskNationwide Need to move my money asap- 10 days and cannot access account to move my money to my current- IT issue apparently-why is it not sorted?

  • alicejesswh Alice Jessica (@alicejesswh) reported

    @AskNationwide They were no help whatsoever & said that the department that can is closed on a Sunday. Back to worrying where that £495 has gone.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide Nationwide from your CEO down are not interested in complaints about bad practice