Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Hemel Hempstead, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Nationwide
Nationwide is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hemel Hempstead, England
The most recent Nationwide outage reports came from the following cities: Dunstable, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable
|
Website | 28 days ago |
|
Luton
|
Mobile App | 2 months ago |
|
Watford
|
Website | 2 months ago |
|
Luton
|
Mobile App | 2 months ago |
|
Dunstable
|
Mobile App | 3 months ago |
|
Luton
|
Transactions | 11 months ago |
Community Discussion
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Nationwide Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England@AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England@AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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corona construction (@coronaconstruc2) reported@AskNationwide Nationwide no help with nothing totally hopeless at everything !!
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Trudi Scantlebury (@TrudiTrudis) reported@AskNationwide If you can’t change over the phone, she can’t visit branch,how on earth is she expected to correct your errors?
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Millions of Toys (@millionsoftoys) reported@AskNationwide New bank card arrived however online banking will not accept last 4 digits of this card to log in, will still log in using old card - does the new card take over when the old one expires for logging in purposes? Tried to look on help pages but could not find
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LulliGang (@lulli_gang) reportedMy payments haven’t cleared and @AskNationwide are lying to me about payments clearing when people are having problems with payments clearing
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Barry Butler (@barryjbutler) reported@AskNationwide Hi. I’m a Nationwide member. Bearing in mind the plans very recently unveiled by Boris Johnson to facilitate house purchase by Housing Assn tenants, what would be the likely stance of the Society to granting a mortgage to a potential customer with solely benefits as income?
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Big Shropshire Lass (@lovefood2much) reported@AskNationwide Hi, I did this yesterday & was told there was a problem with recently issued cards & that I would receive an update today. But I haven't heard anything & I'm still unable to pay for things. Can someone provide me with an update please?
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Trudi Scantlebury (@TrudiTrudis) reported@AskNationwide If I thought you’d actually do anything, I’d complain officially but judging from yr response, it would be a total waste of time & energy. Customer service is clearly not known by Nationwide & it’s staff!
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artful dodger (@perfwithsurf) reported@AskNationwide Nationwide has the very worst adverts on television. Absolutely awful I can't stand them. I switch channels
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Rachel Silverlight (@RKKLSilverlight) reported@AskNationwide Thank you but I’ve already called and I don’t think further explanation can really help me now. This is a pretty big problem right now, and I’m really kind of shocked that Nationwide has managed to screw me over like this. Please do pass that on!
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LiQuiDnOiSe (@LiqUiDnoIsE) reported@AskNationwide "Here to help"...? Maybe help by training your customer service staff to actually do their jobs properly?