Nationwide

Is Nationwide down in Hemel Hempstead, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hemel Hempstead, Hertfordshire, England 11/19/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (19%)

    Website (19%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • MrsSmith1711 Autumn Ravenwood (@MrsSmith1711) reported from Dunstable, England

    @AskNationwide Yeah but we can't transfer money or make payments to bills. This is the most important thing, if you have a glitch FIX IT!

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • NolanJo68454247 Nolan Johnson (@NolanJo68454247) reported from Leighton Buzzard, England

    @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • thepurplewitch_ Lauren Peace (@thepurplewitch_) reported

    @AskNationwide Still an apology doesn't do much, with late payments which ends up destroying my credit. Sick of this bank always having problems. I think I will be changing in the new year.

  • clarebear1976 clare smith (@clarebear1976) reported from Aylesbury Vale, England

    @AskNationwide @in_mules The issue clearly has not been resolved, my husband just transferred his wages from his business account (different bank) and they haven't appeared in our nationwide account. This is usually instantaneous. The money has left his business account so where is it?

  • SueWildey1 Sue Mehew (@SueWildey1) reported

    @AskNationwide My son still hasn't received the payment I made to him around 11am Tuesday 21st. This has caused him real problems.

  • ___LottieRose Charlotte Rose (@___LottieRose) reported

    @AskNationwide STOP TELLING PEOPLE THE ISSUES HAVE BEEN RESOLVED WHEN THEY CLEARLY HAVE NOT! A LOT OF PEOPLE STILL WAITING ALL BEFORE CHRISTMAS FFS SORT IT OUT!

  • JonnytheRob Jonathan Robinson (@JonnytheRob) reported

    @AskNationwide Thanks for the response Ashley, I do find it frustrating that I have not had any reduced working or holiday since the pandemic started yet a lot of required services seem to be hiding behind it as an excuse (sorry, that's just the way I feel).

  • KarenB3rry Karen Berry (@KarenB3rry) reported

    @AskNationwide just tried to use my card online and it’s been declined there’s plenty of money in the account. Didn’t seem to connect properly to be verified is there a systems problem? I need to get these groceries paid for today!

  • Sdutaut Steven Dutaut (@Sdutaut) reported

    @AskNationwide I sent money to another account in my name yesterday evening in a series of payments, and only 2 arrived out of 6. It is therefore surprising to see you claim that the problem is sorted.

  • TeachMsWilliams SW (@TeachMsWilliams) reported

    @in_mules @AskNationwide They’re saying the same to me too. That all issues have been resolved. At the moment, I have £850 floating around in the ether where the sender’s bank says it’s been sent and received and yet it’s not showing in my Natiowide account 54 hours after being sent.

  • TeachMsWilliams SW (@TeachMsWilliams) reported

    @AskNationwide @AnalystEarth2 It’s very clearly not working properly. I have a payment of £850 missing and it’s coming up to 36 hours since it was sent. It has not bounced back to the sender’s account (my partner). I need this resolving as it’s our bill money!

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide Weve been having problems for weeks , constant lies , whats worse is for past few weeks weve been dealing with director have many complaints open at thid at one point you took my partners wage for over 5 days with no acces to her account. No issues have been resolved, More lies