Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Edenbridge, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Edenbridge, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Nationwide
Nationwide is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edenbridge, England
The most recent Nationwide outage reports came from the following cities: Crawley, and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Website | 17 days ago |
|
Caterham
|
Login | 2 months ago |
|
Crawley
|
Mobile App | 2 months ago |
|
Tonbridge
|
Website | 3 months ago |
|
Crawley
|
Mobile App | 4 months ago |
|
Redhill
|
Website | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤 (@mulberryjane) reported from Tonbridge, England@AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤 (@mulberryjane) reported from Tonbridge, England@AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Nikki Thomas (@bunnies6675) reported from Sevenoaks, England@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Murray (@CJM1871) reported@AskNationwide Are you having issues with your app? Trying to register my account on a new device but it keeps crashing
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Magic Cram Crock (@craig13mcc) reported@AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig
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Claire McClean (@Claire__McClean) reported@AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.
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Barry O'Neill (@BCJONeill) reported@AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?
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🦋 (@_xnxnxs_) reportedwhat a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2
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cni (@Claire11152715) reported@AskNationwide hi app is down when will this be fixed please ?
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kathleen reid (@independencekat) reported@AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.
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Susan Jarvis (@AttonSusan) reported@AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)
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kathleen reid (@independencekat) reported@AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.
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😎 (@ricksandhu_) reported@AskNationwide how long till I am able to unfreeze my card? Currently needing to use my card and it’s saying that I I’m unable to due to a technical issue. This is causing me a lot of issues