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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Edenbridge, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • bunnies6675
    Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • mulberryjane
    penelope shitstop .. ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’™โค๏ธ๐ŸŸ ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ˜ค (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. Iโ€™ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short โ€ฆ

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that Iโ€™ve only just found out about. Disappointed.

  • mulberryjane
    penelope shitstop .. ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’™โค๏ธ๐ŸŸ ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ˜ค (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft โ€ฆ. Youโ€™re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check itโ€™s your team either.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • fionacamwriter
    Fiona Cameron ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’š๐Ÿค๐Ÿ’œ๐Ÿ‡๐Ÿˆโ€โฌ›๐Ÿ–‹ (@fionacamwriter) reported

    @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your โ€˜dedicated teamsโ€™. They are dedicated to being uncontactable, it seems. Iโ€™ll be looking for recommendations about banks which do actually careโ€ฆ

  • matt_s29
    Matt Sneyd (@matt_s29) reported

    @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

  • HoZiegler
    Holly ๐Ÿ‡บ๐Ÿ‡ฆ (@HoZiegler) reported

    @AskNationwide When will faster payments issue be fixed I need to transfer money urgently

  • Neilcol19002790
    Neil cole (@Neilcol19002790) reported

    @AskNationwide how do I send a person X message as you donโ€™t seem to have a email contact address on your website

  • fionab2367
    fiona brown (@fionab2367) reported

    @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

  • Tel_Wilcox
    Francis Wilcox (@Tel_Wilcox) reported

    @AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next๐Ÿ˜ ๐Ÿ˜ 

  • TheSmirkingApe
    SomeWhiteGirl (@TheSmirkingApe) reported

    @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

  • nevesunhappy
    Neve (@nevesunhappy) reported

    @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

  • SteveB2706
    SteveB (@SteveB2706) reported

    @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.