Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Edenbridge, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Edenbridge, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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penelope shitstop .. ๐ช๐บ๐โค๏ธ๐ ๐ณ๏ธโ๐๐ค (@mulberryjane) reported from Tonbridge, England@AskNationwide Leaving your customers open to identity theft โฆ. Youโre calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check itโs your team either.
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penelope shitstop .. ๐ช๐บ๐โค๏ธ๐ ๐ณ๏ธโ๐๐ค (@mulberryjane) reported from Tonbridge, England@AskNationwide Thanks. Iโve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short โฆ
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that Iโve only just found out about. Disappointed.
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nikki Thomas (@bunnies6675) reported from Sevenoaks, England@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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fiona brown (@fionab2367) reported@eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided
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Sheridan Birtwistle (@twwooer) reported@AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys
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steve WBA (@WbaSteve) reported@AskNationwide tried the chat on the app is bloody awful
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JTB (@fimbisj) reported@AskNationwide why is your telephone number for customers 03457302011 such rubbish? Whatโs wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible
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๐ Angry Goblin ู (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. ๐
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sam (@hunting_sam) reported@AskNationwide Iโve just tried the call centre to sort an issue. I was verified & then the bot said โDue to unforeseen circumstances your call cannot be taken right nowโ - I need to speak to someone but can't get through.
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william (@willyamhobbs) reported@Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?
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Chrismit (@RadiationSloth) reported@AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?
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SkhTrains (P) (@SkhTrains) reported@MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.
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Noah's nan ๐ฉท (@Noahjames_nan) reported@AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!