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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Edenbridge, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • bunnies6675
    Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • mulberryjane
    penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • mulberryjane
    penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 11glittergal
    Andrea ☘️ (@11glittergal) reported

    @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

  • dunfishin4
    Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported

    @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

  • shellbills
    Michelle Bills (@shellbills) reported

    @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

  • fionacamwriter
    Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported

    @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

  • 1066jacko
    Jacko 💙 (@1066jacko) reported

    @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

  • connor200024
    Connor200024 (@connor200024) reported

    @AskNationwide hey, wondering if you can help me. I’ve had £119 taken out of my account for some Apple bill. But I’ve checked absolutely everything and I’m not sure. Can you guys help?

  • DavidElliss4nw
    David Ellis (@DavidElliss4nw) reported

    @AskNationwide @steph_wass Your Internet banking app is not working

  • TerminallyChimp
    John Rogers (@TerminallyChimp) reported

    @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

  • ruchillbhoy79
    Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported

    On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

  • CorinMesser
    Corin Messer (@CorinMesser) reported

    @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?