Nationwide status: access issues and outage reports

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

• 
  Mike Fuller (@ninepine) reported 20 seconds ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported 3 minutes ago from Tonbridge, England

  @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

• 
  Joanna_Laura (@Joanna_Laura88) reported 10 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Joanna_Laura (@Joanna_Laura88) reported 11 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Joanna_Laura (@Joanna_Laura88) reported 14 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Nikki Thomas (@bunnies6675) reported 21 minutes ago from Sevenoaks, England

  @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

• 
  penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported 31 minutes ago from Tonbridge, England

  @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Sirr (@PhilSirr) reported 4 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Chelle (@ChelleChipato) reported 6 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  𝓓𝓪𝓿𝓲𝓭 🌊 (@DavidJC9930) reported 8 minutes ago

  @AskNationwide hi i haven’t been able to see outgoings transactions in app, i assume since midnight, service say it’s ok so is the app just being glitchy?

• 
  Bryce Lawrence (@ScrumMachine) reported 10 minutes ago

  @AskNationwide @NevadaBHillon Never had a problem with NW internet banking wherever I am in the world! Been a customer for 30 years

• 
  nufc_seb (@nufc_seb) reported 14 minutes ago

  @AskNationwide Is there an issue with funds transferred into Nationwide Flex Plus accounts not updating?

• 
  PLOD WHITFIELD (@NEILNeilwhits) reported 15 minutes ago

  @AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?

• 
  catherine (@catheri97773061) reported 17 minutes ago

  @AskNationwide So get Fraud alert that's not fraudulent, app closed down on me, 55 mins waiting on phone, drive to branch they can't help, back on phone 35mins 😤😤😤 fuming #complaint

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 17 minutes ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 17 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 18 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍