Nationwide status: access issues and outage reports

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Grinstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

• 
  Joanna_Laura (@Joanna_Laura88) reported 24 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Joanna_Laura (@Joanna_Laura88) reported 31 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Nikki Thomas (@bunnies6675) reported 49 minutes ago from Sevenoaks, England

  @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

• 
  Joanna_Laura (@Joanna_Laura88) reported 54 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Cheryl (@CherylCision) reported 55 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME? I'm not well.... (@itsfar2bright) reported 1 minute ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  Glen Smith (@Glenthecarp) reported 2 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  JTB (@fimbisj) reported 2 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Agent_M (@TheColonel_83) reported 2 minutes ago

  @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

• 
  Jasmin Keppie (@JasminKeppie) reported 7 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Chris Hicks (@hicks_chris) reported 8 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  Mary (@maryphillips22) reported 9 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Old Bill (@The_Better_Ole) reported 11 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Carl Lamb 🐑 (@carllamby2010) reported 11 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Jenny Smith (@GoodyActually) reported 13 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end