Nationwide status: access issues and outage reports

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Grinstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

• 
  Nikki Thomas (@bunnies6675) reported 12 minutes ago from Sevenoaks, England

  @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

• 
  Joanna_Laura (@Joanna_Laura88) reported 18 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Cheryl (@CherylCision) reported 34 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

• 
  Joanna_Laura (@Joanna_Laura88) reported 38 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Joanna_Laura (@Joanna_Laura88) reported 39 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hicks (@hicks_chris) reported 5 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  Frazer Grant (@financefraz) reported 6 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 7 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Gary (@garytweeter) reported 8 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

• 
  John Rogers (@TerminallyChimp) reported 8 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Steve Hammal (@hammal6474) reported 9 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Chrismit (@RadiationSloth) reported 9 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Joshua Pearson (@JoshPearson88) reported 12 minutes ago

  @geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!

• 
  John Rogers (@TerminallyChimp) reported 12 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  Frazer Grant (@financefraz) reported 15 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?