Nationwide

Is Nationwide down in Easington Lane, Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Easington Lane, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Easington Lane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Easington Lane, Sunderland, England 12/13/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Easington Lane, England

Latest outage, problems and issue reports in Easington Lane and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Hammer57COYI GOD BLESS England, Britain, UK (@Hammer57COYI) reported

    @AskNationwide Thanks but where is the 24/7 assistance that is mentioned. It is a joke! The situation is I want to transfer a decent amount of money in from an ISA elsewhere and I have to battle to get assistance from someone! I would like to speak to someone. Is that not part of 24/7 help?

  • MK_Andy Andy (@MK_Andy) reported

    @AskNationwide I'm using the customer number which I've checked in my app, then my date of birth. It says, "Sorry, we don't recognise those details". I've had my account for 15-20 years so it's not a new account.

  • TarshaBarsha Barsha 💙 (@TarshaBarsha) reported

    Why @AskNationwide can’t people do transfers over the phone? Awful for ppl who are mobility impaired and those who don’t use internet banking.

  • rsl_124 Ross Stephen (@rsl_124) reported

    @AskNationwide disgusted with the service and lack of quality control with you mobile phone insurance partner. Please can you contact me with regards to this complaint

  • DolmanOlivia Olivia Dolman (@DolmanOlivia) reported

    @AskNationwide Wish your mortgage team would help my solicitor out & reply to her emailed letter!Can’t exchange without a response from @AskNationwide!She was given the wrong fax number by Nationwide and has since emailed them, still no response.Due to complete on 22nd!Causing too much stress!

  • CarolineDebenh1 Caroline Debenham (@CarolineDebenh1) reported

    @minusplnp @AskNationwide I had no problem changing my name with them either; in that respect they were great. However their subsequent refusal to stop advertising in the transphobic Daily Mail meant I had no choice but to close my account. Shame.

  • JessGoyder Jess Goyder (@JessGoyder) reported

    @AskNationwide Thanks for trying to help Mel. In the end I deleted the app and reinstalled it. Quite a palaver but seems the most straightforward answer. I change the device name though.

  • Dilann_ Dilan (@Dilann_) reported

    @AskNationwide hello, i am trying to make online payments with my flex account and it shows me errors?

  • MK_Andy Andy (@MK_Andy) reported

    @AskNationwide I also tried to use the, "Find your customer number" thing. Put my card details in, date of birth etc and that also said it couldn't find my details.

  • Lexicharm Alexa Tyrrell (@Lexicharm) reported

    @AskNationwide If you class help as not communicating in a timely manner, leaving our mortgage chances in tatters, then to use a piece of snail mail as an excuse when everyone knows Royal Mail was backed up in December due to COVID! Atrocious service. Exact opposite of helpful