Nationwide

Is Nationwide down in Easington Lane, Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Easington Lane, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Easington Lane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Easington Lane, Sunderland, England 12/27/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Easington Lane, England

Latest outage, problems and issue reports in Easington Lane and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mjj1286 Matt Johnson (@mjj1286) reported

    @AskNationwide Yes, tried making payments with other payment methods (e.g. Nationwide credit card, etc) but not working either. Am retrying one payment with another card so will see if it works. Re.sending a new debit card out, what's the number to call? Thought this was done automatically?

  • Sy1ney Peter Osborne (@Sy1ney) reported

    @AskNationwide Thanks again Karen. I take your point but she (I) uploaded a copy of her drivers licence with the online application as proof of her ID. There is clearly an issue at your end. She has decided to go elsewhere because she’s getting nowhere with your organisation.

  • mummahazelwood mummasmeg (@mummahazelwood) reported

    @AskNationwide I have tried to call 4 times this morning but the line keeps disconnecting. I need help with 3 transactions that were taken.

  • mark_p_mcdonald Mark McDonald (@mark_p_mcdonald) reported

    @AskNationwide some of the fonts on your preview new website are a bit unfriendly to read. Particularly in the header and footer, and some of the CabernetJFPro serif font usage. Some looks blotchy and some looks busy, requires more concentration than the old site to read.

  • mjj1286 Matt Johnson (@mjj1286) reported

    @AskNationwide Just to add that I tried the Webchat and they can't help. I apparently have to call two separate numbers to fix both problems 👍

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @AskNationwide You’re sorry my son wishes to keep his private information (which you need to identify him before the call can continue) private and only ring you after work? Please just have your phone lines open as per your website at 6pm.

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    @AskNationwide That's all very well and good, but it's Sunday evening, someone is waiting for money and your help page says I can do this without a card reader.

  • KamDhaliwalx Kam Dhaliwal (@KamDhaliwalx) reported

    @AskNationwide so if you don't speak english you can't report a card lost via customer service?? 🤔🤔 Even though you confirm details while sitting with your daughter on speaker phone? But request she speak on your behalf?

  • yatesco Colin Yates (@yatesco) reported

    @FredAtBootstrap @AskNationwide I appreciate it when they block a "suspicious" transaction and confirm with me first, but telling me "no, you can't spend your money on that perfectly legal thing" - yeah, big no for me.

  • Sy1ney Peter Osborne (@Sy1ney) reported

    @AskNationwide Hi Karen. That’s not working as she doesn’t have an account number. She’s going round in circles. Very frustrating.