Nationwide

Is Nationwide down in Easington Lane, Sunderland, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Easington Lane, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Easington Lane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Easington Lane, Sunderland, England 12/11/2025 12:50

December 11: Problems at Nationwide

Nationwide is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Easington Lane, England

Latest outage, problems and issue reports in Easington Lane and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide Unfortunately I needed the information tonight it's caused me an issue, do other banks have the same 3 year filter.

  • StripyEV Stripy (@StripyEV) reported

    Dear @AskNationwide Why does an international transfer of £300 cost £28 using your netbank ? How can these costs be justified? Thankfully, I also have @RevolutApp - they only charge €1 for the same service. #ripoffbritain

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide can only go back 3 years on my statements how useless is that and no help to me.

  • JoanPhilbin Joan Philbin (@JoanPhilbin) reported

    @AskNationwide I have been a customer for over 20 years and have recently opened accounts for my children - I am disappointed you have no savings accounts for children under 16🙁can this be amended to enable children to understand the journey of saving??

  • princeeroberts John Roberts (@princeeroberts) reported

    @AskNationwide Hi, I have a felxdirect account and spent over £200 in Feburary at Tesco but have not received my 5% cashback payment of £10. Please can you advise as your web page says the 11th April? Thank you for your help.

  • sharonlchampion Sharon Champion (@sharonlchampion) reported

    @AskNationwide any idea when you’ll be reinstating Smart Limited Access or something similar?

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide Well I made a call to customer service and got the information within 2 minutes. Better than online chat

  • RyanSinghM Ryan 🥶 (@RyanSinghM) reported

    @AskNationwide hi, are payments working? I’ve just sent money to two people and they appear in my online banking as paid, but the recipients have not received anything? One of the transactions was 4 hours ago.

  • Alexzander8232 Alexzander82 (@Alexzander8232) reported

    @AskNationwide Hey, I'm travelling in India. My account has had transactions that were not authorised by me. Luckily the card has been blocked but I need to speak with someone about this. I can't phone or use the chat box. Any ideas how can I resolve this issue?

  • FyrstaCS Dan (@FyrstaCS) reported

    @AskNationwide Hi, I'm trying to setup online banking for a savings account that I've got with you. It looks like I need to get a mobile number added to my account before I'm able to login. Is that something you can help with or do I need to call? Thanks