NatWest

Is NatWest down in Prescot, Knowsley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Prescot, Knowsley, England 01/28/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Dododoyle2 susan (@Dododoyle2) reported

    @Darren_med32 @yorkshirekenny @BernieSpofforth If you have a natwest Bank account it's there. You might have to ask a younger member of your family to help. I asked my daughter to help as had seen this on here. We turned it off. Sorry if this is not very helpful.

  • SallyAMarden Sally marden (@SallyAMarden) reported

    @muddymuddymum We were with NatWest and had awful service from them. The best thing we ever did was move to a bank called Handelsbanken. No branches just offices. You get to speak to someone directly. It’s like old fashioned banking. Even went for drinks there yesterday afternoon to catch up.

  • bilalhassam Dr Bilal Hassam (@bilalhassam) reported

    7 calls, an hour plus waiting on hold, multiple online chats and Natwest Bank cannot issue a simple confirmation letter. Closing my account after 19 years. Seems there's much better services out there. Sorry @NatWest_Help / @NatWestGroup / @NatWestBusiness

  • AdcoakerC TonyC DipABRSM (@AdcoakerC) reported

    @nigelmtaylor You are right. They have almost totally retreated from the high street. My high street once had Barclays, Natwest, Lloyds and HSBC. Now it’s just natwest. I am of the opinion that the big banks need to be broken up. I think mr Hunts proposed reforms are a mistake.

  • Ariadne_Reviews Ariadne 🦋 (@Ariadne_Reviews) reported

    and christ alive, Natwest bury their contact number in their website like it's buried treasure.

  • LAnn_Francis Lesley Ann Francis (@LAnn_Francis) reported

    @NatWest_Help brother has been a victim of identity fraud, call centre won’t help as ‘He’s not a NatWest customer’ and hung up…you’re happy to keep a fraudulent account open and ruin an innocent persons credit score at the same time? SHOCKING. @FSCS

  • nichola04692667 Nick (@nichola04692667) reported

    @BTC_Archive I’m in the uk.. my NatWest account limits my withdrawals and now gives me a co2 score. With a detailed run down of kg of carbon used per transaction and advise on how to get it down/

  • aflisle Anna Lisle (@aflisle) reported

    @NatWest @NatWest_Help @NatWestGroup Problems trying to approve amount when online purchasing even though I have sufficient funds. The helplines totally frustrating because on each numerous occasion to talk to someone, calls kept dropping at their end! Too busy to go to branch!

  • notebookbham Notebook International (@notebookbham) reported

    @NatWestBusiness first you took your business managers out of the branches now you have no customer service line. Apparently Cora the chat chat bot running the NatWest show. #nocustomersupport

  • PaddyTaylor Paddy Taylor (@PaddyTaylor) reported

    Hi @natwest I spent 20 minutes trying to get through on Tues, I am now in dire need of help and due to a technical issue you are unable to connect me, no online options meet my need despite the message telling me to try them. When are you going to start offering customer service?