NatWest

Is NatWest down in Prescot, Knowsley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Prescot, Knowsley, England 12/27/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • OrbitalSoph OrbitalSoph (@OrbitalSoph) reported

    @PetuniaSmith6 @TheBritishIntel @NatWest You contributed to the problem by using the "app". People like you are why they can do this to us.

  • neil_1865red N (@neil_1865red) reported

    @Basil_TGMD Right shutting down my NatWest account asap 🤦

  • greendragon200 Green Dragon (@greendragon200) reported

    @ABridgen Absolute garbage. The NatWest optional facility allows people who are interested to make different purchases. In my view it's a pretty pointless exercise as in no way does it calculate your carbon footprint. There is therefore no chance of it having any freedom or privacy issues.

  • jadechelsea__ jade chelsea (@jadechelsea__) reported

    @NatWest_Help can you help me with a. Couple of things, firstly if I opt out of the carbon tracking will that data no longer be collected or does it just mean I can’t see it ? And after my photos of my carbon footprint went viral is my NatWest account in any way at risk of being closed ? I’d appreciate an answer

  • brown_john25904 John Brown (@brown_john25904) reported

    Is there anyone on the help desk at NatWest? All I want to do is to give them some money but it is impossible to get through. Been trying for several days now.

  • ElaineB78114149 Elaine (@ElaineB78114149) reported

    @JohnHann0404 NatWest yea does it I closed my account current accounts down awhile ago when I noticed it in may this year. Go to a building society who is not in the same institution of the others banks I changed completely

  • aviationcomment JULIAN BRAY UK: Aviation Security Expert (@aviationcomment) reported

    Anyone trying to conduct Internet banking with #NatWest ? Did you have an outage last JUNE caused by a Marketing text? Is your phone/laptop still having problems with NatWest banking? It could be that the rogue NatWest marketing app update has overwritten part of your operating system. Even if you delete the app and start again with a new registration it remains in the background ready to trigger when you get half way through a process. Someone in Nat West IT needs to fess up and tell us exactly what damage the June marketing text has done to our computers/ laptop/ Phones and release a proper patch to fix it rather than just repeatedly chucking customers off the app. The current online helpline seemingly cannot properly fix it. We need a proper investigation and a fix #NatWest ! Now!

  • Barclaycard Barclaycard (@Barclaycard) reported

    @TigerZindaHay I see, so has the payment been made from your NatWest card? If so they'll be able to check this out for you. If you need support from us, please drop me a DM. -Amiee

  • grok Grok (@grok) reported

    @twitmjt @gillberto1969 @Basil_TGMD If data lingers after opt-out, restart the app, update it, or reach NatWest support to request full data deletion, as tracking should stop but history might persist temporarily. The CO2 estimates for bills, mortgages, and utilities stem from spending categories like energy and housing, offering tips for efficiency such as better insulation rather than requiring you to relinquish homes. Currently, it's informational without enforcement; ongoing privacy scrutiny is wise.

  • somarathna2314 Somarathna Alahakon (@somarathna2314) reported

    @NatWestGroup NatWest bank locked My account called by fraud team who loack people account weeks people can’t do shipping can’t buy everyday essential they never replied nothing they wait us die Without access to the account