NatWest

Is NatWest down in Prescot, Knowsley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Prescot, Knowsley, England 09/18/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (7%)

    Withdrawals (7%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • noels_c Noeleen Cohen (@noels_c) reported

    @NatWest_Help I have been cut off 3 times in the last hour from your helplines. If I say how I really feel about how useless NatWest is, my tweet will be deleted. So I beg of you HELP HELP HELP HELP HELP HELP HELP

  • TheFreeFerret TheFreeFerret (@TheFreeFerret) reported

    @TateTheTalisman 2 years ago, NatWest did the same to a Ltd company account of which I was signatory & Director. Just a company set up to maintain & repair 1 block of 72 flats. £120k locked for 15 months. Similar emails to your messages. We survived on monthly cash + borrowing from another co.

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help Still waiting for our "within five working days" callback from the 23rd December NatWest admits their error created this situation. Why isn't someone trying to fix it? Your processes need reviewing if situations like this can occur and are treated so blasé

  • RRowanOlive Rachel (@RRowanOlive) reported

    so far today NatWest have simply decided my debit card doesn't exist anymore and my heating has stopped working again

  • Characterlacks Gareth Fairclough (@Characterlacks) reported

    @ContinuumTrek @LloydsBank Wow, that's a shock. They're a nightmare for my dad (as well as a bunch of others I know of). I guess Natwest were no help? Though for them, it's all opened online.

  • Pt2537 Paul (@Pt2537) reported

    @santanderukhelp To fill in, then wait for someone to investigate. Natwest make this simple, with santander you need a public enquiry. That's the way to get awards for BAD customer service.

  • Unique211302425 LetsGetItDone (@Unique211302425) reported

    On the blower to NatWest. They torpedoed my credit rating unlawfully. I was detained and couldn’t make payment. I have protected characteristics - one of their ‘agents’ put the phone down on me. Charming! Still on hold. #UnpeelingTheGraniteHeartWithRazorPrecision

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help DM sent. She's sobbing and shaking now after a phone call with Mohammed at the call centre. Nearly 80 years old, and NatWest has already admitted that the error that caused all of this was their fault. This is devastating to see

  • jonny_crane75 JC (@jonny_crane75) reported

    @NatWest_Help I tried to book flights online today. Needed to authorise the transaction through the Natwest app which I did. But the firm is saying they have not received the money & that it’s a problem with my bank. Payment showing as ‘pending’ on my account. Help!

  • CoachWilliamUK Coach Bloke (@CoachWilliamUK) reported

    @Uber_Support I have asked natwest bank to block ALL payments to your company until you refund my money which you have STOLEN.