NatWest status: access issues and outage reports

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Ste Burke (@SteBurke44) reported 8 minutes ago from Liverpool, England

  Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

• 
  Simon B 🇺🇦 (@SimonCBondar) reported 25 minutes ago from Wallasey, England

  @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

• 
  Ste Burke (@SteBurke44) reported 27 minutes ago from Liverpool, England

  Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

• 
  davebutter (@davebutter) reported 36 minutes ago from Roby, England

  Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

• 
  Jonesy (@PeterJones31) reported 38 minutes ago from Birkenhead, England

  This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

• 
  Sjwilkin (@SjWiLKiN) reported 53 minutes ago from Northwich, England

  @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vlad G (@realvladhere) reported 6 minutes ago

  @pokemondealsuk NatWest no issues!

• 
  Chris (@Sparky2504) reported 8 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Lady Nikki Tees of Lochaber (@1950sLibrarian) reported 13 minutes ago

  @johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service

• 
  WealthLog | Isa Journey (@UKWealthLog) reported 15 minutes ago

  Just moved another £3,000 into my NS&I Premium Bonds. It came from money sitting in my NatWest account that I kept dipping into whenever I needed it. I’ve now only got around £1,000 left in that account, with another £2,000 salary due tomorrow. The idea is simple: if the money isn’t sat in my current account, I’m less tempted to transfer it back and spend it. Sometimes the best financial decisions aren’t about earning a higher return-they’re about making it harder to spend. Has anyone else changed the way they organise their money to help them save more?

• 
  Atil00503 (@atil00503) reported 17 minutes ago

  Elon Musk, shall I tell you what else those NatWest employees—who scammed me out of 300 pounds—did? They kept blocking my contactless payments; and they send me a message asking me to reply "yes" if I try to make the payment or "no" if I didn't. I reply "yes," confirming I try to make the payment, and they send a follow-up message saying I could use my card—yet my card remained blocked. I called NatWest customer service and explained the situation to the representative: I replied "yes" to the message and was told I could use my card again, but I still couldn't use it because it was blocked. The representative was surprised, said they didn't know why this had happened, and reactivated my card. Elon Musk, they kept blocking my contactless payments—and let me put this in a way you'd understand: they didn't do it for security reasons. In fact, I hadn't made a single payment with that card yet; I tried to make a contactless payment somewhere but couldn't because they had blocked it. The shop assistant even told me, "They probably blocked it because you made too many contactless payments today"—even though I hadn't used the card anywhere before that.

• 
  theVARdict (@theVARdict) reported 22 minutes ago

  @Nigel_Farage ****. This hounding is absolutely horrendous! It's almost like they spend more than 1 minute knocking on the door. Is the same apology you wanted from Coutts because they rejected you for your dealings with criminals? If I were NatWest, I'd be asking for my settlement back.

• 
  Ceri Smith (@CeriSmith5) reported 28 minutes ago

  @CraigMurrayOrg I had similar with NatWest about 15 years ago. Suddenly decided I was running my business through my account. As a sole trader, invoices were paid into it but I argued that was no different from having a salary paid in. They eventually stood down

• 
  John Lundstram (@Lundstrams_peg) reported 29 minutes ago

  @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

• 
  Ali@Makely (@MakelyStudio) reported 33 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Sam Hosier (@AutoInfatuation) reported 36 minutes ago

  As of 1st June I am going back to being solely self employed and will need a new business account as a Sole Trader. Given up with having a physical branch to go to as we literally only have a HSBC and a NatWest left in my town now 🙃 Have had both a Monzo and Lloyds LTD Company Business accounts before and have a Monzo personal account I quite like. I keep being told Revolut Business is really good now they have their banking license? Most of my payments will be made via BACs either way, only need access for myself and also needs to be able to link up to Xero. What Bank does everyone suggest to go with or even avoid?