NatWest

Is NatWest down in Prescot, Knowsley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Prescot, Knowsley, England 03/31/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Transactions (24%)

    Transactions (24%)

  4. Mobile App (11%)

    Mobile App (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • babyhoxie lara (@babyhoxie) reported

    shoutout to NatWest customer service for helping me sort out my card at stupid o clock last night, someone got my details and tried to spend about £500 🫠

  • ministox Ben - Ministox 🌟🌟🌟🌟🌟🌟 (@ministox) reported

    @NatWest_Help I appreciate you letting me know, but this won't help to feed my kids!!! Im so fed up with Natwest its terrible you treat loyal long term customers like this.

  • seasalt117 John 🇬🇧 (@seasalt117) reported

    @NatWest_Help Complete rubbish what's the point of having this option if it doesn't work. I Contacted NatWest and they said pay it in at local branch. WTF is the point of this app then.

  • AlpeshP47501296 Alpesh Patel (@AlpeshP47501296) reported

    @NatWestGroup Natwest talk about supporting small business when they can’t even transition a bank account. 5 weeks ago I bought a business I still can’t access the account. #dontusenatwest #zerocustomerservice #LloydsAreBetter

  • velocityblade chris shaw 🇬🇧 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿💙#FBPPR #FBPE (@velocityblade) reported

    @NatWest Aaaaaagh! I need to speak or chat with a human. You have incorrect details on one of my accounts. Non of your access methods work as the voice recognition does not give me the options I need and no other routes are open to me. Please get back in touch

  • OceanReaLmm Maggie Elizabeth Saleh 🌊⚓️ (@OceanReaLmm) reported

    @Keir_Starmer @NatWestGroup Will #NatWest support me as a #loyalcustomer as a small business owner please - as they’ve done absolutely nothing to assist me since the beginning of the #Pandemicin2020 ?!

  • sophb66 soph v. 9669 (@sophb66) reported

    You really have caused me so many issues @MetroBank_Help selling my mortgage to NatWest! All about the money never mind you ******* screwing me over. Am totally cheesed off and so upset with this bank

  • phillips2101 Andrew (@phillips2101) reported

    @Keir_Starmer @NatWestGroup They are so full of lovely fluffy words, but deliver nothing for the customers. If I want a NatWest bank I have to travel 10 miles to get to it. Ya that is a better customer service

  • AnthonyCamuti anthony camuti (@AnthonyCamuti) reported

    @NatWest_Help I have moved to NatWest recently and it’s becoming the worst decision I have made for a while . After calling the main number I was told the dept I am after does not have a phone number not even for them , robot chat only apparently . Appalling service !

  • AlpeshP47501296 Alpesh Patel (@AlpeshP47501296) reported

    @NatWestBusiness My experience of NatWest is total failure in terms of response and customer service. They have a 7 week backlog in business banking. Don’t rely on or use NatWest. Go to Lloyds - They are better.