NatWest status: access issues and outage reports

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Simon B 🇺🇦 (@SimonCBondar) reported 7 minutes ago from Wallasey, England

  @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

• 
  Ste Burke (@SteBurke44) reported 23 minutes ago from Liverpool, England

  Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

• 
  Ste Burke (@SteBurke44) reported 31 minutes ago from Liverpool, England

  Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

• 
  Sjwilkin (@SjWiLKiN) reported 33 minutes ago from Northwich, England

  @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

• 
  Jonesy (@PeterJones31) reported 36 minutes ago from Birkenhead, England

  This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

• 
  davebutter (@davebutter) reported 38 minutes ago from Roby, England

  Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Newton's Laws (@Newtons_Laws) reported 5 minutes ago

  @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help

• 
  Mick Holds the Line (@Mickandhismusic) reported 7 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  Alicia (@Aliciasdnud) reported 9 minutes ago

  @NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore

• 
  ADEBAYO101 (@ADEBAYO1018) reported 9 minutes ago

  @grok I want you help me build NatWest debit card exactly and the name on it shod be Nicholas baker

• 
  Looney (@looneyluke93) reported 15 minutes ago

  NatWest app.. Not working great

• 
  Surinder (@SurinderRehal) reported 16 minutes ago

  @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

• 
  Jack Regan (@999Sweeney) reported 18 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  Lisetta17 (@Surfchica17) reported 18 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Nathanial (@ForgetNr) reported 18 minutes ago

  @MrFamilyOffice It’s Natwest service with a fancy name on the door

• 
  Toby (@Toby1062065) reported 18 minutes ago

  When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.