NatWest status: access issues and outage reports

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Jonesy (@PeterJones31) reported 8 minutes ago from Birkenhead, England

  This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

• 
  Ste Burke (@SteBurke44) reported 26 minutes ago from Liverpool, England

  Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

• 
  Ste Burke (@SteBurke44) reported 32 minutes ago from Liverpool, England

  Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

• 
  Simon B 🇺🇦 (@SimonCBondar) reported 36 minutes ago from Wallasey, England

  @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

• 
  Sjwilkin (@SjWiLKiN) reported 41 minutes ago from Northwich, England

  @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

• 
  davebutter (@davebutter) reported 43 minutes ago from Roby, England

  Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Di Beirne (@ScattyCat) reported 8 seconds ago

  @HMRCcustomers Hi - is there a problem making payments on the app with NatWest? Been trying to pay for 3 days but keep getting blank screen on NatWest app after logging in to authorise payment. I do suspect it's a NatWest problem but I know how busy you are atm so maybe it's you

• 
  Vaibhav Tiwari (@vaibhavtiwari3) reported 2 minutes ago

  @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?

• 
  Stacey lee (@Staceylee56) reported 4 minutes ago

  Is the NatWest online banking app down? @NatWest_Help

• 
  ~ w (@waqvar) reported 5 minutes ago

  Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

• 
  Express (@ExpressBSV) reported 7 minutes ago

  @doompost NatWest & Uphold, never had a problem.

• 
  Pizza factory (@Pizzafacto90385) reported 9 minutes ago

  Hi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards,
Ankith Kumar +44 7552909851

• 
  Chaipeelo (@YFSat7pm) reported 11 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  dobbsie (@paulcdobbs) reported 13 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  PAUL GODWIN (@godders2304) reported 14 minutes ago

  @McNicol94 @NatWest_Help Same here. Two different atms. And Post Office. NatWest phone Adviser said it must be my card. Tried to issue a replacement card and couldn’t action that either. What’s happening @NatWest_Help

• 
  Jack Regan (@999Sweeney) reported 17 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful