NatWest

Is NatWest down in Prescot, Knowsley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Prescot, Knowsley, England 01/28/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • RyeBreth RB (@RyeBreth) reported

    @efgbricklayer @NatWestGroup I think anything to highlight this poor practice from NatWest would be ok. With the way they've been with us I wouldn't be surprised if others are having similar issues and there'll definitely be people they do it to in the future!

  • TheUglyTruthSoz UglyTruth (@TheUglyTruthSoz) reported

    @NatWest_Help Hey NatWest, currently working abroad and need “intermediary bank information”. I tried the message option on the chat, but it didn’t seem to recognise the question, can you help please?

  • Paulmh5 Paul Hughes (@Paulmh5) reported

    @NatWest_Help Is fraud not important to NatWest anymore? Tried to report a fraudulent transaction on the stupid chatbot and to 4 different people on the phone and no one seems able/interested to help.

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @Natwest, I bank with you and have another bank account with another bank, I want to bring all my direct debits to my Natwest account but want to keep my other bank account too, can I use switch service to do this?

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money.

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @Logical1966 @michael03576675 Aaron NatWest have a machine you chuck coins into and it goes onto your bank card do Barclays not have one I poured £307 in there in 2019 for my nieces (more than one niece) spending money when they went to Spain. No problems A bank surely can’t turn someone away

  • pottr564 Pottr564 (@pottr564) reported

    @NatWestGroup customer for 25years. Experian - 999. ClearScore - 947. Salary £60k. £15k 5yr loan from NatWest , 9.9%. Google came back with @RateSetter £2.8%. Saving of approx £2800, and the money was in my account the next day. Screw you NatWest. Thank you @RateSetter

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @rrrrison @NatWest_Help @Harry2671 Come on NatWest - if I’m not mistaken, just like Santander you too store the customer’s PIN in your app. You decided on allowing that, not your customers. Please reconsider that feature - it’s unnecessary and is a golden ticket for fraudsters.

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money

  • NathanDockray Nathan Dockray 🐍 (@NathanDockray) reported

    NatWest might be the worst customer service company I’ve ever used… all I want to know is if my new card is being sent or not. 5 hours later… @NatWest_Help