NatWest status: access issues and outage reports

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Jonesy (@PeterJones31) reported 5 minutes ago from Birkenhead, England

  This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

• 
  Ste Burke (@SteBurke44) reported 16 minutes ago from Liverpool, England

  Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

• 
  Simon B 🇺🇦 (@SimonCBondar) reported 26 minutes ago from Wallasey, England

  @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

• 
  Sjwilkin (@SjWiLKiN) reported 37 minutes ago from Northwich, England

  @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

• 
  davebutter (@davebutter) reported 38 minutes ago from Roby, England

  Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

• 
  Ste Burke (@SteBurke44) reported 49 minutes ago from Liverpool, England

  Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chaipeelo (@YFSat7pm) reported 5 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  Matthew Burrows (@MJBurrows) reported 7 minutes ago

  Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.

• 
  [mine] Art Gallery (@CarshaltonArt) reported 8 minutes ago

  @MLorrM How many TOP BODS illicitly benefitted from engineered customer asset sales when RBS, NatWest, Lloyds, HSBC & Barclays were faced with being exposed for fraudulently selling derivatives, fixed rate loans & invoice financing to U.K. & Irish SMEs with HIDDEN CREDIT FACILITIES?

• 
  BruceUnfiltered (@BruceUnfiltered) reported 8 minutes ago

  Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

• 
  JJ (@jujames94) reported 12 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  Rich (@rich_rdctd) reported 17 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  R (@rjb_1998) reported 19 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  TJ (@FreeSpiritTJ) reported 21 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  the awakened soul (@grumpypig2026) reported 28 minutes ago

  @MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.

• 
  Apurv Nagpal (@apurvnagpal) reported 31 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?