NatWest status: access issues and outage reports

Problems in the last 24 hours in Prescot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Sjwilkin (@SjWiLKiN) reported 11 minutes ago from Northwich, England

  @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

• 
  Jonesy (@PeterJones31) reported 32 minutes ago from Birkenhead, England

  This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

• 
  Ste Burke (@SteBurke44) reported 36 minutes ago from Liverpool, England

  Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

• 
  Ste Burke (@SteBurke44) reported 36 minutes ago from Liverpool, England

  Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

• 
  Simon B 🇺🇦 (@SimonCBondar) reported 46 minutes ago from Wallasey, England

  @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

• 
  davebutter (@davebutter) reported 51 minutes ago from Roby, England

  Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisetta17 (@Surfchica17) reported 1 minute ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Boboye (@Boboye__x) reported 4 minutes ago

  @Dontigga @funkomi If you earn £140k a year net income I’m pretty sure taking out a mortgage from Lloyds or NatWest to buy a home won’t be so difficult after two good years of working

• 
  Rich (@rich_rdctd) reported 5 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  dyan gough (@dylan12135) reported 6 minutes ago

  @Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments

• 
  Anthony Williams (@bullsboy) reported 9 minutes ago

  @StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest

• 
  Di Beirne (@ScattyCat) reported 9 minutes ago

  @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs

• 
  Maureen Dalby (@MaureenDalby) reported 10 minutes ago

  @SandyofSuffolk I remember the NatWest in Felixstowe...can't imagine why it ever closed down as it was busy all day long!

• 
  DandyDanFan (@DanFanshawe) reported 10 minutes ago

  @OmniSteve @LloydsBank @NatWest_Help They waited for the official final switch day - when NatWest closed my account - to then cancel. If there was an issue with my application it should have been dealt with much sooner.

• 
  Nick Greenacre (@nicknet100) reported 13 minutes ago

  @SayNo2SizewellC What do you believe you know that the planning authorities, Natwest and Bpifrance Assurance Export (the insurers/underwriters) do not? And secondly, do you not see the irony of opposing a clean energy project, the success of which help prevent sea level rise?

• 
  Bjorn Again (@NewBjornTab) reported 19 minutes ago

  NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!