NatWest status: access issues and outage reports

Problems in the last 24 hours in Morden, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Morden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Morden, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, Islington, Hounslow, London, Croydon, and Hackney.

City	Problem Type	Report Time
Westminster Abbey	Website	6 days ago
Bromley	Login	8 days ago
Islington	Login	10 days ago
Hounslow	Transactions	17 days ago
London	Transactions	1 month ago
Croydon	Login	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Morden, England

Latest outage, problems and issue reports in Morden and nearby locations:

• 
  Michael Stockwell (@mikestockwell) reported 2 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  mohammed uddin (@RhynoMu) reported 4 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Jack Head (@JackHead95) reported 8 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Bert (@XBerts) reported 9 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Mercedes TL 🥝 (@___lynniie) reported 10 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Demetri Turin (@DemetriTurin) reported 11 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  ME88 (@ME8803076435) reported 14 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  ME88 (@ME8803076435) reported 15 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  Tom (@tvercaut) reported 15 minutes ago from Ealing, England

  Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 22 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Joanne Timms (@LdnCinders) reported 25 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Dmitri Old (@DmitriusOld) reported 28 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Josh Whelan (@JoshWhelan) reported 36 minutes ago from Southall, England

  @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 37 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Miguel Viegas (@miguelagviegas) reported 40 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  nadia holmes (@nadiaholmesx) reported 42 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Bert (@XBerts) reported 43 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Clive J Goodwin (@CliveJGoodwin) reported 43 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  ME88 (@ME8803076435) reported 55 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bobianna (@boujeebx) reported 2 minutes ago

  that little maintenance outage after midnight on natwest rlly pisses me off

• 
  Suki Hothi (@sukihothi) reported 6 minutes ago

  @BexBitchley1 @Sillyshib On the day of the second bomb near NatWest tower I was working not too far away in King William St Felt office physically shake briefly but didn’t hear anything Saw it was like a war scene later on the news

• 
  Cezerkiran (@Cezerkiran) reported 10 minutes ago

  @suzuki2wheelers bought a sf 250 from natwest suzuki (chennai).While delivering the bike,they dint provide the owners manual moreover there are some problem in fork assembly ,and i am due for 1st service ,now I am unable to go to SVC. No proper response from the showroom.

• 
  surely you jest (@GovernmentsNot) reported 11 minutes ago

  @YardleyShooting @LloydsBank It’s definitely common for British banking. But trust me gets worse with other banks like NatWest. Good luck with support

• 
  susan (@Dododoyle2) reported 11 minutes ago

  @Darren_med32 @yorkshirekenny @BernieSpofforth If you have a natwest Bank account it's there. You might have to ask a younger member of your family to help. I asked my daughter to help as had seen this on here. We turned it off. Sorry if this is not very helpful.

• 
  James Hearn (@James__Hearn) reported 11 minutes ago

  @NatWest_Help I shouldn’t be surprised that even that link doesn’t work. Sums up a NatWest customer experience quite nicely.

• 
  Aliki (@AlikiManoras) reported 14 minutes ago

  @NatWestBusiness @NatWest_Help #WorstBankEver Natwest have locked our business funds since May 2022. Despite apologising after a previous complaint & admitting fault, they continue to fail us as Natwest customers & provide the most woeful service of any Bank/ institution. Ever.

• 
  Cyril (Alhaji Bringy Bringy) (@justmotii) reported 17 minutes ago

  @OyekunleAyobam1 @Bonabee_c @instablog9ja Have you actually used a UK bank ? Cos I don't understand how anyone can compare GTB bank app and service to a Lloyds Bank or Natwest bank app and service. When you order a debit card and it comes to your address. Try getting a gtb debit card without going there in person.

• 
  Michael (@74MGN74) reported 18 minutes ago

  @VirginMoney recently you have demolished the fingerprint login and sry but I'm moving everything over to NatWest Bank because they have amazing biometrics. I've called you I've done the stupid chat thing yet you have ignored me. Everything else has working biometrics so don't..

• 
  Victoria Smith (@flixysmith) reported 19 minutes ago

  @MartinSLewis hoping you can help. Do you know if you can claim on two holiday insurance policies? I have one with Natwest and my husband with Revolut….more in the reply