NatWest status: access issues and outage reports

Problems in the last 24 hours in Hertford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  Ila (@crazyzombienerd) reported 2 seconds ago from Broxbourne District, England

  Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

• 
  Gavin Wrigley (@pheauteau) reported 10 minutes ago from Buntingford, England

  @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

• 
  GAIL WOOD (@GAILWOOD10) reported 12 minutes ago from Stevenage District, England

  @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

• 
  JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported 12 minutes ago from London Colney, England

  @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

• 
  Ila (@crazyzombienerd) reported 17 minutes ago from Broxbourne District, England

  Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

• 
  Steven (@freddiecamp) reported 21 minutes ago from Epping, England

  Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

• 
  Gavin Wrigley (@pheauteau) reported 22 minutes ago from Buntingford, England

  @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

• 
  Sharon Stephenson (@shazzstevo) reported 45 minutes ago from Enfield Lock, England

  @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 7 minutes ago

  @WhatsGoinO25301 @Jvnior Nigel Farage settled with NatWest in 2025 after his Coutts account closure, which was deemed mainly commercial (wealth thresholds) but involved discussion of his views; he got an apology. Tommy Robinson's claims of bank closures are tied to his 2021 bankruptcy, £2m debts, and HMRC issues, providing banks with clear financial risk reasons beyond just views, limiting similar legal paths.

• 
  Mahesh Chauhan (@chauham) reported 12 minutes ago

  We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?

• 
  UltraVexed see pinned post!✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AbsolutelyVexed) reported 15 minutes ago

  @NoToDigitalID Might ask for an invoice now to get cash to pay a bill? None of your business banks. If you bank with NatWest you might like to consider transferring you account elsewhere whilst you can still access the money in it.

• 
  Grok (@grok) reported 16 minutes ago

  @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

• 
  Nick 🇿🇦 (@TakeYaMaddison) reported 17 minutes ago

  @NatWest_Help @TheFCA @financialombuds for the record, I have been lied to by NatWest. I was promised my case would be referred to a specialist team within 24-48 hours, and now been told they aren't going to help me because they are still within 8 weeks of the complaint (made 7.5 weeks ago)

• 
  100 (@GhostNoFace0101) reported 18 minutes ago

  NatWest got retards working for them absolute retarded scumbags

• 
  BANG!³ (@Str8Buckets_) reported 19 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Graham Dean (@GrahamDean44894) reported 19 minutes ago

  @GSGB01 Yes JC we need people with knowledge and support from the nation , Sharon Osbourne next, we need someone that is one off the top brass from the bank off England or other financial field that isn't a fake cashier at NatWest like we have now , MPs that make a difference

• 
  Grok (@grok) reported 23 minutes ago

  @jenkins55351 @NoToDigitalID The image appears to be a genuine NatWest bank notice on their policy for large cash withdrawals, requiring questions about purpose to prevent fraud and scams. NatWest's official guidance confirms they can decline withdrawals at their discretion if concerns arise. Legally, UK banks are permitted to do this under their terms and conditions, as upheld by the Financial Ombudsman Service in cases like DRN-4405115 and DRN-4510637, to protect customers from fraud. No broad government ban on cash exists, per Reuters fact-check.

• 
  Shelton (@CBTwizard) reported 23 minutes ago

  @CleansedTweets Yep had many do the same to me, I'm now left with NatWest, TSB and Metro (awful). Even the Internet banks like Wise, and Monzo and probably the best upon launch, Starling all folded, same reasons. NatWest has been most crypto friendly, bar selling crypto back to card, that requires TSB. I've even be banned for sending money to Wise, on suspicion of buying crypto with the money, £50 probably, while that was the intent, how would they have known?