NatWest

Is NatWest down in Hertford, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hertford, England 01/11/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (18%)

    Mobile App (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • freddiecamp Steven (@freddiecamp) reported from Epping, England

    Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sethrothz Seth (@sethrothz) reported

    The Pixel Watch is my most hyped tech item of the year (second is PSVR 2 but that might even be next year), and seeing it delayed again is always disappointing. I've tried other smartwatches, the Galaxy Watch 3 was a good watch but didn't support NatWest banks so I could use NFC.

  • DSuchinskyj David suchinskyj (@DSuchinskyj) reported

    I've had a letter that seems to be from natwest saying my ctf direct debit has been cancelled, I want to keep the money being paid but can't contact anyone as I'm kept on hold for nearly 2 hours every day, I need any help or advice please

  • DangeRuss_ Russ Vilcāns (@DangeRuss_) reported

    @BrynnyPoohs @LloydsBank NatWest, their app constantly gets voted best around. Been with them since birth, never had any major problems with them. I’ve also got an online account with starling and I’ve had no problems with them either.

  • LunchTodd ToddLunch (@LunchTodd) reported

    Fair play to Natwest, for the phone banking service that offers to call you back when advisers aren't busy, then calls you back to put you on hold due to the advisers being busy.

  • Carolin40537513 Caroline (@Carolin40537513) reported

    @NatWest_Help tried for days to contact Natwest via phone but been on call for over an hour each time and no answer. Trying to change address for child trust fund. Cant access online portal as letter went to old address. Terrible service.

  • SteCant ste cantwell (@SteCant) reported

    @AndrewOathy @NatWest_Help yeah its deffo not the retailer as i was able to pay the same retailer with visa so its either mastercard or natwest thats not working

  • bensowton Sir Bennyboy (@bensowton) reported

    @Tricky_London @dotmit @MarinaPurkiss It doesn’t have to be that way. That’s a cultural issue. It’s perfectly possible to run a company 100% owned by the taxpayer. NatWest bank for instance

  • Ste903 Ste903 (@Ste903) reported

    Has anyone opened an Atom Bank savings account today and found it impossible to transfer any funds into it from a NatWest account - saying sort code doesn't exist?? Seems like an issue Natwest's end? @NatWest_Help @MoneySavingExp

  • TeresaMForgione Teresa Forgione (@TeresaMForgione) reported

    @FundraiserSarah @JoFundraising After a few mins we all started trying to be normal and I recall having a chat with one nice young man in just a pinny, about his day job working for NatWest Bank.

  • realjohnblack John Black (@realjohnblack) reported

    @NatWest_Help @peter_santanna Just to seal the thread. This got sorted today, after a few emails back and forth with a team that have no contact phone numbers. Have been very disappointed with the service from Natwest for the first time. I do hope its the last. Good luck to anyone else with account issues.