NatWest status: access issues and outage reports

Problems in the last 24 hours in Hertford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  Ila (@crazyzombienerd) reported 1 minute ago from Broxbourne District, England

  Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

• 
  Steven (@freddiecamp) reported 7 minutes ago from Epping, England

  Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

• 
  GAIL WOOD (@GAILWOOD10) reported 18 minutes ago from Stevenage District, England

  @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

• 
  JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported 20 minutes ago from London Colney, England

  @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

• 
  Gavin Wrigley (@pheauteau) reported 24 minutes ago from Buntingford, England

  @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

• 
  Ila (@crazyzombienerd) reported 24 minutes ago from Broxbourne District, England

  Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

• 
  Gavin Wrigley (@pheauteau) reported 26 minutes ago from Buntingford, England

  @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

• 
  Sharon Stephenson (@shazzstevo) reported 49 minutes ago from Enfield Lock, England

  @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WGCitizens (@WGCitizens) reported 2 minutes ago

  My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

• 
  ryhn24.bsky.social 🦋 #freePalestine🇵🇸✊🫂🕊️🌅 (@rins2pworth) reported 3 minutes ago

  👍 people should have defunded all big 6 since 2008 Barclays HSBC RBS Lloyds NatWest can't think of the 6th one Coop best only bank not investing in arms and abuse of human rights Halifax Maybe nationwide though they pulled dodgy ****

• 
  Ali@Makely (@MakelyStudio) reported 5 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

• 
  mollieandarchie (@mollieandarchie) reported 10 minutes ago

  @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

• 
  Lyn Hamilton (@LynHami27606202) reported 15 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  Di Beirne (@ScattyCat) reported 18 minutes ago

  @NatWest_Help Hi Mikyla - thanks, I'm still having the same problem I'm afraid. I've just tried again now to make a payment to HMRC through their app but unfortunately, after their app transfers me to the NatWest app to approve the payment, I log in, then just get a blank screen. The ... cont.

• 
  M K مسٹر خان (@mehrankhan89) reported 19 minutes ago

  @_zmc_x @Revolut Any main high street bank, like NatWest, TSB, Barclays, LLoyds, HSBC etc, won’t cause you any such unexpected issues.

• 
  Car Autotrader (@autotrader80497) reported 20 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  Random Blue Tick (@Randominium) reported 20 minutes ago

  @afneil Almost like you deliberately choose to misinterpret something. If a teller or csa at a NatWest did their shift reeking of alcohol, particularly when dealing with customers, they would be disciplined. Working in a bank doesn’t just mean Decaprio in wolf of Wall Street.

• 
  Alan Crispman (@cheeseandbunion) reported 22 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed