NatWest status: access issues and outage reports

Problems in the last 24 hours in Hertford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  Ila (@crazyzombienerd) reported 12 minutes ago from Broxbourne District, England

  Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

• 
  Gavin Wrigley (@pheauteau) reported 17 minutes ago from Buntingford, England

  @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

• 
  GAIL WOOD (@GAILWOOD10) reported 22 minutes ago from Stevenage District, England

  @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

• 
  JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported 28 minutes ago from London Colney, England

  @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

• 
  Ila (@crazyzombienerd) reported 38 minutes ago from Broxbourne District, England

  Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

• 
  Gavin Wrigley (@pheauteau) reported 41 minutes ago from Buntingford, England

  @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

• 
  Steven (@freddiecamp) reported 43 minutes ago from Epping, England

  Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

• 
  Sharon Stephenson (@shazzstevo) reported 51 minutes ago from Enfield Lock, England

  @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Random Blue Tick (@Randominium) reported 4 minutes ago

  @afneil Almost like you deliberately choose to misinterpret something. If a teller or csa at a NatWest did their shift reeking of alcohol, particularly when dealing with customers, they would be disciplined. Working in a bank doesn’t just mean Decaprio in wolf of Wall Street.

• 
  dyan gough (@dylan12135) reported 4 minutes ago

  @Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments

• 
  ❤️citizen Macca (@P15pm) reported 8 minutes ago

  @thetimepls @deirdrecostigan It’s a shame the conversation turns toward blaming communities, rather than focusing on how service reductions by NatWest impact places like Southall.

• 
  Ali@Makely (@MakelyStudio) reported 8 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  Stacey lee (@Staceylee56) reported 9 minutes ago

  Is the NatWest online banking app down? @NatWest_Help

• 
  David (@David7964noBS) reported 10 minutes ago

  @the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !

• 
  Njeri Thorne (@NjeriBt) reported 16 minutes ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  JJ (@jujames94) reported 17 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  NatWest (@NatWest_Help) reported 19 minutes ago

  @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

• 
  Mortgage Solutions (@mortgagesols) reported 20 minutes ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments