NatWest

Is NatWest down in Hertford, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hertford, England 01/31/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • freddiecamp Steven (@freddiecamp) reported from Epping, England

    Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • lisalacey32 Lisa Lacey (@lisalacey32) reported

    @NatWest_Help my daughter turned 18 in Jan and has been trying to access her CTF since! Online portal doesn’t work, on hold for 3 hours at a time nobody answers & branch won’t help! Please can someone help us out. This is unreal and the first experience I’ve had with NatWest!

  • PBSport Peter B (@PBSport) reported

    @NatWest_Help Hi, how on earth am I supposed to change the direct debit payment amount for a Natwest credit card (paid from a Natwest bank account)? Seems completely missing from both app and website.

  • RobertT26348540 Robert Turley (@RobertT26348540) reported

    @MartinSLewis @ofgem dear Martin can't you look into natwest bank the child tax trust the government set up you can't get the funds from them atold no help from this bank its not just me look online hundreds of complaints

  • BirnieLinzi Elsie Bee (@BirnieLinzi) reported

    @superteadrinker I feel your pain. I spent 10 hours over the space of two days going through same issue to 23 different members of NatWest staff. Seems like after 25 mins they automatically cut off & you never get same person again. Ended up explaining problem 23 times. Infuriating.

  • BillyHynes Billy Hynes (@BillyHynes) reported

    If @Yahoo don't fix their mobile app to allow one to see the actual email address of a sender (rather than what spammers and phishers want e.g Natwest, HM Customs), I'll just stop with it after 20+ years. It's ridiculous

  • nomad141190 Ali (@nomad141190) reported

    @NatWest_Help I have a question NatWest, is it acceptable to take over a month to return money to my account that you mistakenly processed?? On top of the useless customer service that know one seems to know what they are om about?

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I then had to wait a long time before being able to speak to the Fraud team and getting the payment released. I am mentioning it as I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account being blocked

  • littlel26787685 littlelegs (@littlel26787685) reported

    @fagin_mr @NatWest Banking issues goona get worse

  • itwa5ntme 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Niall 🏳️‍🌈 (@itwa5ntme) reported

    @RBS_Help an English bank now NatWest so leaving RBS! When know down RBS HQ in Edinburgh! Traitors to Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I had to wait a long time before being able to speak to the Fraud team and getting the payment released. I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account *continually* being blocked. Frustrating