Is NatWest down in Helsby, Cheshire West and Chester, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helsby, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (25%)
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Website (23%)
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Transactions (8%)
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Transfer (3%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent NatWest outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Login | |
| Liverpool |
Mobile App | |
| Chester |
Mobile App | |
| Helsby |
Transactions | |
| Liverpool |
Mobile App | |
| Liverpool |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Jonesy
(@PeterJones31) reported
from
Birkenhead, England
This #TheHundred is ******* garbage bring back the natwest trophy #propercricket
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.
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Pip White
(@ThisisPipWhite) reported
from
Tarporley, England
Worst customer experience ever = Natwest Premier Banking. When will businesses learn that customer experience IS EVERYTHING?
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Simon B 🇺🇦
(@SimonCBondar) reported
from
Wallasey, England
@pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better
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davebutter
(@davebutter) reported
from
Roby, England
Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account
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Sjwilkin
(@SjWiLKiN) reported
from
Northwich, England
@NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Pedro Beato Vallejo
(@DonPingus) reported
HOW ******** DID THIS WOMAN BLOCK ME ON NATWEST???????? WHAT ******** I WAS JUST TRYING TO SEND MONEY BACK
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nameless
(@typical90sjade) reported
What's the criteria for making it into this list? Not to jump on you but I'm very aware of what working mothers go through and I really just don't want to see people being misguided into hostile work environments. Natwest don't even have a HR function you can speak to easily 🙄
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The Wolf Of 15
(@WolfOf15) reported
@NatWest_Help Thank you Cathy. But surely If I am verifying using the NatWest app and I have biometric approval activated within the app, that I shouldn’t be restricted in making a purchase. Can this be highlighted as the verification is there to make sure it’s the customer.
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f1rulesmylife
(@f1rulesmylife) reported
@NatWest_Help connor i appreciate the help from you, The natwest international payments website & yourself give out conflicting numbers to call just no opening times on the website, so i will forward a complaint off at this point this has gone on for 4 hours & i am still no further forward.
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HurricaneHelz
(@HurricaneHelz) reported
@RBS_Help @NatWest_Help Gave up after a full hour & after seeing tweets with same issue but way longer wait times! Only found out of takeover from our bank Fraud Section following Direct Debit amend. Had been unable to change address on NatWest CTF online hence unaware of RBS take over or new reference
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₿oulle🗽
(@FrancisBoulle) reported
@JamesDelingpole @LloydsBank I had the same issues with NatWest
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Joe Best
(@Joe_best_) reported
@NatWest_Help is there an issue with transfers between Natwest Accounts? My standing order has left my account but not arrived in its destination
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Rachel
(@Rachel_Coombs) reported
@NatWest_Help just joined NatWest and it’s such a long process….! Have a card, don’t know the sort code or account number. Can’t access anything online until the card reader arrives. I get there are extra security processes these days but this is too much…
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🐝Noel Gallagher🐝
(@Noelgsuperman) reported
@mrskmob1 @JamesDelingpole @LloydsBank Some banks charge "access fees" to them for cash now you mention it. Nearly got stung at a HSBC one for something like 3.60. only getting 20 quid out for the chippy. Went across the road to the NatWest and all was fine. Revolut have ruffled a few feathers in the banking sector.
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Justin Russell
(@samsonskingdom) reported
NatWest should try answering their phones in customer care