Is NatWest down in Caterham, Surrey, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (25%)
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Website (23%)
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Transactions (8%)
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Transfer (3%)
Live Outage Map Near Caterham, Surrey, England
The most recent NatWest outage reports came from the following cities: London, Redhill, Croydon and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Redhill |
Login | |
| London |
Transactions | |
| Croydon |
Login | |
| Twickenham |
Website | |
| London |
Mobile App |
Community Discussion
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NatWest Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
@EJPSarriesAFC NatWest have just started doing it. Haven’t had cheques in years but a lot of Dad’s refunds have come via cheque. It’s a fab service!
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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NatwestRBSGRG Victim
(@NuaGRGVictim) reported
@AlisonHammond Such a shame your face is on natwest adverts Allison your such a lovely person, they're such a terrible bank. They used to be part of the #rbsgroup but they're trying to make themselves look better by getting rid of rbs. They're the same bank, same duspicable people. #stoprob
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John Mounsey🛒
(@mounsey) reported
@joinmettle Hello. Existing customer, looking to switch more incoming payments from clients over to my (fab) Mettle account. IF/when they are asked for "Bank Name" (i.e. organisation name for the bank itself) should they enter "Mettle" or "NatWest" (or what?) thanks! John.
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Sophs
(@sofee_) reported
@AskNationwide my Boyfs payment into our joint account hasn't made it, it's to cover our mortgage. Its taken us into overdraft. Luckily I managed to move money in as I am Nationwide& he is Natwest, when will this payment issue be sorted?? If I couldn't have moved it we'd be stuck
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Asad Ali Khan
(@khan_asadali) reported
@BarclaysBizChat disgusting customer service !!! waiting 1.5 hours for a simple mobile app login. HSBC, Natwest no other bank has the issues you do!!! FIx your customer service!
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Uwe Kitzinger
(@KitzingerUwe) reported
@NatWest_Help I am unable to bank as I have to blink with two eyes and I have only one eye and unable to find anyone at NatWest who can help!
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Adrian
(@AdrianTwydall) reported
@MartinSLewis Lloyds and NatWest show there " commitment to customer service" locally . Lloyds closed their building some time back and it now sits empty. NatWest just put in planning permission to convert theirs into flats . Online chat also seems to experience long delays despite WFH ?
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Mike Truman
(@MATruman) reported
@taxqueen49 @CIOTNews After law college I nearly ended up working for NatWest trust department in Liverpool, until they gave me a personality test and presumably realised that painstaking attention to detail wasn’t exactly my skill set.
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Z
(@Zizou9976) reported
@NatWest_Help Can you just help me understand Is there a difference between a credit card statement and a bank statement for NatWest?
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Danielle
(@danihaarding) reported
@NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.
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Nayeamour
(@Nayeamour1) reported
Nothing helpful about #natwest at all except to being ‘unhelpful’!! I would like access to my card please