NatWest

Is NatWest down in Abbey Wood, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Abbey Wood, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Abbey Wood, Greater London, England 01/20/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Abbey Wood, Greater London, England

The most recent NatWest outage reports came from the following cities: Croydon, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Abbey Wood, England

Latest outage, problems and issue reports in Abbey Wood and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • cherylmcnay1 Cheryl McNay (@cherylmcnay1) reported

    @nsandihelp Hi -I made a payment out of my NSI savings account into my Natwest account. It was supposed to be next day (today) but this has not been received. The money has gone missing- please help.

  • Jeffaruni Jeffaruni (@Jeffaruni) reported

    The support centre for @NatWest_Help is so beyond useless that it might as well not exist. I need to call someone to verify for Google Wallet but can I do that? Can I ****. Thanks NatWest.

  • Eiphel Felicia Barker (@Eiphel) reported

    My phone is bricked. I cannot buy a new one because Natwest will not authorise payments without my phone. I cannot use someone else's phone because if you change your number they disable all new devices for three days. I have no way to access any money.

  • hakuoukawaz Hero ☕️ (@hakuoukawaz) reported

    @NatWest_Help Hey Natwest. I've set up and Online Banking account but I can't seem to log in. I need my sort code and Account Number to reset it because apparently it was wrong when I tried logging in but I was never given either of them. What should I do?

  • Faye_Corgasm Carrooollliiiiine 🇪🇺🇪🇺🇪🇺 (@Faye_Corgasm) reported

    @PostOffice Hi, I paid a cheque into my NatWest account via yourselves. The staff member took down the wrong Sort Code. Emailed your customer care team. Any chance we can get a phone number as no answer. Several hundred pounds missing and no way of tracking. Please help!

  • adamtry AJ (@adamtry) reported

    @NatWest_Help @NatWest worst experience paying in 3 bank notes into my account. Your Westfield Startford branch has 4 outdated machines that r junk. Not 1 could process 3 notes without spitting them out! assistant told me to go to the post office. What kind of service is that?

  • ooccnb out of context ᶜᶦᵗᵃᵗᶦᵒⁿ ⁿᵉᵉᵈᵉᵈ 🤖 (@ooccnb) reported

    NatWest reintroduced the mobile service in Cornwall in 2005, after HSBC ended its own version due to costs.

  • HibbsA Anthony Hibbs (@HibbsA) reported

    @HNEscapesCIC @MartinSLewis Seems the case with many companies due to the now over reliance on automated systems. If no problems it’s fine, but trying to contact anyone is almost impossible. 3 calls, 90 mins to contact DVLA, and gave up after 40 mins waiting for NatWest the other day. 📞 😡

  • Faye_Corgasm Carrooollliiiiine 🇪🇺🇪🇺🇪🇺 (@Faye_Corgasm) reported

    @PostOffice Thank you Stephen, the problem is, that the staff member entered a sort code for Santander (who I have never banked with). Do you suggest I contact Santander, NatWest or the issuer of the cheque (HMRC)?

  • nat78262144 nat (@nat78262144) reported

    @traceykemp78 @MartinLewis @NatWest Had the same problem. Hours on phone. Online system doesn’t work. Then started asking for utility bills as proof of ID. He’s 18 and disabled! We gave up. They made it impossible to get your money. Over £800 lost.