O2 Outage Report in Wymondham, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wymondham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (58%)
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Internet (21%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wymondham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| East Dereham |
Phone | |
| Wymondham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wymondham, England
Latest outage, problems and issue reports in Wymondham and nearby locations:
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amie Ashdown
(@Amie_June89) reported
@O2 if I was to not pay my o2 bill, you would hunt me down. You owe me £180.00, promised by a manager on 23/01/2021, which I have still not received, and that seems to be ok with your staff? Wrong advice, wrong timescales, no call backs when promised. Absolute shambles.
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Darren Thomson
(@darrent12) reported
@O2 is there any issues with the network I am unable to call or use my data
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Paul Edmonds
(@Paul_Edmonds) reported
@O2 My father has Alzheimer's. I'm trying to get him a new SIM so he can use my daughter's old iPhone. Been trying for weeks to get through your systems to get a smaller SIM sent out but my dad can't remember any info so it's becoming necessary to move to another network.
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Louisa Strickland
(@purplepiggies) reported
@O2 your 202 customer service line is terrible. I've just gone through all the options to make a one off payment to pay off my device plan, passed the security check then it says go online, goodbye and hangs up. Online says I have to phone. Is it actually possible to pay this?
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Niamh🌹
(@NiamhPMx) reported
@O2 I just spoke to Laura on the sales team on the phone to create my new account with my new sim. But I've recieved no confirmation emails and it says on my o2 that my details dont exist?? Can someone help
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Dean
(@deanrd94) reported
The @O2 Recycle service is single handedly the worst service I’ve ever come across in my life. Quoting people upwards of £200 for their old phones which are in great condition, leading people to early upgrades and paying off their devices... @Ofcom
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Hannah
(@hanwilsonxox) reported
@gemmology @O2 I haven’t even had confirmation they’ve received mine!! Horrendous service, can’t even speak to someone on the phone as they’re all ‘busy’ 🙃
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Caroline
(@caromckevitt) reported
@O2 Is there an issue with logging in online? 1st won’t recognise password then won’t recognise reset text code now can’t speak to anyone to assist with getting access?! Frustrating
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Abe
(@abeZilla) reported
@O2 is there still a version of the TuGo app (or similar)? My house has 2 bars of H+ on the coffee table, if I move my phone 3 inches I get nothing. It's genuinely like being back in 1999 standing on a chair to get better signal.
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Penny Peerless
(@PenThePeerless) reported
Can you help please @O2 ? Trying to look at upgrade options. Can get into app, but if I click on upgrade it just times out. Can’t sign in on website either. Again just times out. Am pulling my hair out!!! Thank you xxxx