O2 Outage Report in Wymondham, Norfolk, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Wymondham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at O2
O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wymondham, England
The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 9 days ago |
|
Norwich
|
Phone | 13 days ago |
|
Attleborough
|
Internet | 1 month ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
Total Blackout | 3 months ago |
|
Norwich
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wymondham, England
Latest outage, problems and issue reports in Wymondham and nearby locations:
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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nchnthman (@nchnthman) reported from Norwich, England@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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David Griffin (@davegriffin1233) reported from Norwich, England@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Kevin the carrot (@Kjvincent1979) reported from Costessey, England@O2 4g network speed of 0.5 mbps so virtually non existent
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Louise Smith (@LouSmi2) reported from Taverham, EnglandSo I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Nick Murrell (@nick_murrell) reported from Thorpe St. Andrew, England20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Daniel Rayner (@raybagslfc) reported from Spixworth, England@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Dan Church (@dan_v_fat) reported from Norwich, England@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Thomas (@LaurenJThomas93) reported@O2 Since having a 5g sim card, my signal reception is absolutely awful. I never struggled with signal problems prior to having this new sim, and now I can have 2 bars and nothing working or taking a long time to load. Why? 😔
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Ivan Luyimbazi (@iluyimbazi) reported@O2 The problem is with VoLTE switch not appearing for O2 eSIM. It appears for the other physical sim and I didn’t enable it. I want to enable it for O2 because it’s the one I use for data and calls. That link doesn’t help
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Stuart Wood (@Swoody1500) reported@O2 No seperate accessory order. Just sent 20 mins on your customer helpline...they were less than useless
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Katie (@Kkkatie1993) reported@O2 hello, iv sent a direct message to you please can someone help. Thanks
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Dawn Anderson (@dawnypopssquad) reported@O2 excuse me but why are you turning off the 4G service on my account when that’s what I pay for and what have you turned off 4G calls you have no right and I like this reinstated on my phone ASAP you don’t either send anything in a email
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Ben McGladdery (@benmac89) reported@O2 That would be fine O2, if I hadn't Dm'd about this issue again, and again, and again, and again time and time over. Can you please ask your team to DM me to sort this issue out as the team assigned previously haven't actually helped.
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Samantha (@SamthaJay) reported@O2 My renewal is due but looks like I can get a better deal with @tescomobile - who use your network?! I don’t really want to leave but need to look for the best value…
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Adele (@itsmeadele_) reported@O2 how can I contact someone to speak to regarding an issue with fraud?
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Susannah Williamson (@Singingsu21) reported@O2, Hi there, my O2 priority voucher code isn't working when I try to add it on the Odeon cinema website. Cam you help?
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Rob (@Tucks_Bath) reported@O2 win the prize for most utterly incompetent customer service. Total joke. 4 calls over an hour and still no resolution.