O2 Outage Report in Wymondham, Norfolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wymondham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wymondham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Attleborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wymondham, England
Latest outage, problems and issue reports in Wymondham and nearby locations:
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lou.
(@ohmytwiice) reported
@O2 wow, as a new customer, your service is appalling already. i've called your phone line (can't get through) your FAQs are no help at all and i can't do an online chat as everyone is busy.
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Ota_LegoSoup
(@OtaLegoSoup) reported
@O2 @Mark_A69 Do o2 even read tweets and messages? Or just only cherry pick the easy to answer ones? *Still* waiting replies to my tweets and DM regarding paying my bill and still not getting service back.
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stringofears
(@stringofears) reported
@O2 I'm sorry, but there is no way I am providing you with my address and phone number over social media. Also, you're missing the point. "Looking into it" won't change the fact that you do not respect your customer marketing choices and you should be reported to @Ofcom .
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Liz Cameron
(@LizCame98214655) reported
@O2 you’ll quite happily respond to people not getting a signal but won’t respond to my tweets or inbox’s! Shame on you o2!!
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Sally Haynes-Preece
(@Sallyhp_qigong) reported
I have recently had huge problems trying to contact @skytv and @O2 with problems that could not easily resolved on line because I was not upgrading...but wanted to reduce my commitments to them 2/
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Mark D Abrahams 💙
(@Mark_A69) reported
@O2 I’ve just had 4G removed from my service for no apparent reason? Care to clarify?
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Pablo p. Charpentier
(@PablopCharpent) reported
@O2 so I bought tickets to see Coldplay only to find out as I was sitting down at the O2, that they are not coming. I couldn’t care less about the rest of the singers. They were advertised and not performing , need a full refund !
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Great White Huntress
(@CrowRustler) reported
@O2 We have not had a mobile signal at AB36... for 2 weeks. I am beginning to run out of patience. Given the profits that O2 make, there is no reasonable excuse for a delay of this extent to restoration of signal. Simply not good enough. Pull your fingers out and get it fixed!
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@markxdavies @O2 Nope, not a word until I contacted them.. Not an email, nothing.. Plus you're down the cost of a new handset!!🙄 All I got was a link on here, after I'd made them aware.. Then today, about 2, I'd a text telling me it'll be back in 48hrs! But it was obviously back as I got a text!
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Mark Davies
(@markxdavies) reported
@skullmonkey7735 @O2 Indeed. And they didn’t tell us a thing about it. Went for days with so many problems I actually bought a new phone, thinking it must be that. Then they said “oooh - check out our app. Thanks for your patience”. Since when, nothing. Amazing.