O2 Outage Report in Wymondham, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wymondham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wymondham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Phone | |
| Attleborough |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Total Blackout | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wymondham, England
Latest outage, problems and issue reports in Wymondham and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@Horus139) reported
@O2 Roam anywhere? Can't roam in the uk. Has to be the worst for internet roaming i've ever had. Literally changing networks tomorrow as i have had enough of not having any signal. Call yourself a mobile network, your a joke if that tbh
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Ian Aitch
(@mankian4783) reported
Hey @O2 why did you send me a cheque to clear an amount owed to me, then cancel it? The cheque has been returned to me as such, by my bank. Not great really is it? £20 to you is peanut’s, but it’s useful to me
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Marcelo Hidalgo
(@mhmnat1) reported
@O2 Are you going to help me or not??
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carole bell
(@IainBel13887790) reported
@O2 hi regarding my click and collect order customer services 02 ordered for me on wed it was for a samsung galaxy z fold 7 was ordered 3 15 pm that day all paid for want to knoe how much longer ive paid off my current phone samsung galaxy s23 ultra
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no
(@gurlbye888) reported
@O2 you keep on promising call backs then lying to me and I never recieve them please I’m waiting for you to collect the fraudulent phone
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carole bell
(@IainBel13887790) reported
@O2 hi customer services ordered me a phone to be deluvered to store st james quarter edinburgh was oredered 3.15 pm wed dont knoe when it wiil be deluvered it was for click and collect
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Raz
(@Razmatazz95) reported
@O2 No sadly I'm not an O2 priority I don't get priority, they were booked through the ticket partner for the band but my problem is with your app for the O2 venue itself
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carole bell
(@IainBel13887790) reported
@O2 I cant weve tried countless times think there is issue with virgin /02 ordered phone through customer sevices click and collect was hoping it would be here today ive phoned st james quarter store nothing yet.
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Andy
(@RJProduction3) reported
@HulmeNatalie @O2 Try 5 months and being sent to a debt company as being charged every month. There executive complaints team don’t cake so I taken to the regulator. Costs them £750 for my complaint which they don’t get back. Somethings happened since mid year 2025 the service is diabolical
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Soph
(@sophiaa_coombe) reported
@O2 worst customer service ever, being put on mute constantly to resolve an answer, being diverted to different teams when just want a simple resolution. Need to sort out your team becuase as soon as we can I’ll be moving my partner away from you guys Disgusting 🤢