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O2 Outage Report in Wymondham, Norfolk, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wymondham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wymondham, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

CityProblem TypeReport Time
Norwich Phone 12 days ago
Norwich Phone 16 days ago
Attleborough Internet 1 month ago
Norwich Total Blackout 2 months ago
Norwich Total Blackout 3 months ago
Norwich Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wymondham, England

Latest outage, problems and issue reports in Wymondham and nearby locations:

  • dan_v_fat
    Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • nchnthman
    nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • 1985ACarpenter
    Adam Carpenter (@1985ACarpenter) reported from Hellesdon, England

    Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

  • LouSmi2
    Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • MsEmilyAnarchy
    Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • nick_murrell
    Nick Murrell (@nick_murrell) reported from Thorpe St. Andrew, England

    20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2

  • raybagslfc
    Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • davegriffin1233
    David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • Kjvincent1979
    Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • timatdrayton
    Timothy Woodward (@timatdrayton) reported

    @O2 The problem was reported on day one when the sim card was received - one month later still fighting the brokers and network to cancel the contract given no signal. Anyone at O2 want to try and help us out without directing me to another social media site ?

  • timatdrayton
    Timothy Woodward (@timatdrayton) reported

    @O2 I run a charity feeding people and kids in need and ordered 4 phones with O2. Three perfect but mine has no signal. The problem was reported on day one - one month later still fighting to cancel the contract given no signal. Anyone at O2 want to try and help us out ?

  • scottmoir1980
    scott moir (@scottmoir1980) reported

    @lawz_cov @O2 Hi sorry to bother you, did you have an issue getting a pac code?

  • 1giggelz1
    LD (@1giggelz1) reported

    @O2 Your network app has said busy in my area for days now. When will it actually be fixed so i can work smoothly from home.

  • lawz_cov
    Laura Belham (@lawz_cov) reported

    @O2 i'm losing my mind today, can someone please get in touch with me, first an incorrect number/pac code change, now my phone has been completely cut off! Help! #o2

  • leanne_middo
    Leanne (@leanne_middo) reported

    @lee81959002 @O2 Nope. Been 3 days so far here in North London with no idea when it will be back. Customer service appalling...

  • craigcrowton
    Craig Crowton (@craigcrowton) reported

    @O2 you are a few hours away from me cancelling and going to a provider that can offer a service. You make simple things impossible. 15 calls and all lead you 2 a computer saying goodbye. What on earth are you going to do when #corona isn't an excuse????? Over 20 years with o2 😡

  • claremcg92
    Clare McGuire (@claremcg92) reported

    @O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?

  • rozSachu
    Roz (@rozSachu) reported

    @O2 what is the issues around upgrades, called 5 times to sort out issues after I upgraded yesterday after spending 2 hours on the phone being persuaded to stay and not go join Ee, very disappointed

  • vogelhampton
    Vogelhampton (@vogelhampton) reported

    @O2 Oh... and restarting doesn't help, neither does Airplane mode off/on.