O2 Outage Report in Wymondham, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wymondham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wymondham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wymondham, England
Latest outage, problems and issue reports in Wymondham and nearby locations:
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Austin
(@AlexHAustin) reported
@O2 I keep receiving missed calls from other 07912986xxx numbers, and when I return the call they have no record of calling me. Similarly I’ve had calls from people saying they’ve had a missed call from me, despite having no record of this in my calls. Is this a network issue?
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PIMPIN Jaem
(@pimpin_jaem) reported
@O2 my network is off and nothing I have done is working to fix it
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Shaun Smith
(@shaunsmith1985) reported
Pretty sure I could speak to the dead quicker than speaking to @O2 support!!!
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Chris Shiel
(@profshiel) reported
@O2 I made original call to your customer service number from my landline. They then called me back on number ending 773
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Neil V Porwol
(@neilfaefife) reported
@O2 how do I contact O2 priority about an issue?
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Dan isn’t real
(@kiddthirteen) reported
@O2 is there currently an issue with mobile data? I have no access to any on my phone even though it’s turned on?
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Smiley
(@S829567) reported
@VodafoneGroup @O2 how 2 do customer service by @bt_uk - I miss a payment & am disconnected cos their app fails, they agree they’re at fault. After 40mins on phone they ‘compensate’ me by not charging a late payment fee or a reconnection fee! Ooh I feel special # CustomerService
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Rita Morar
(@ritamoraruk) reported
@O2 network still down in our area. It’s been 4 days!! Can’t make any calls as can’t receive any calls which is affecting work life too. When you guys resolving this absolute nightmare?!!
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Alexander Fitton
(@AlexanderFitton) reported
@O2 I have checked your network tips and status many times. Again, I have said it has been going on with months. An iPhone 12 Pro Max getting data speeds in Glossop slower than that of 15 years ago. It needs looking into and sorted. Many people have complained and it’s unacceptable
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john smith
(@johnsmi57200935) reported
@O2 I have been trying to get a PAC Code for a week now, I have been put through to three different people tonight, my phone is disabled, I can’t ring, text or go into my O2, the Customer Service has been awful since day one, which is why I’m leaving , what else do I have to do