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O2 Outage Report in Wymondham, Norfolk, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wymondham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wymondham, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

CityProblem TypeReport Time
Norwich Phone 13 days ago
Norwich Phone 16 days ago
Attleborough Internet 1 month ago
Norwich Total Blackout 2 months ago
Norwich Total Blackout 3 months ago
Norwich Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wymondham, England

Latest outage, problems and issue reports in Wymondham and nearby locations:

  • MsEmilyAnarchy
    Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • raybagslfc
    Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • LouSmi2
    Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • Kjvincent1979
    Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • baznugent73
    Baz Nugent (@baznugent73) reported

    @O2 manual code & QR code wasn’t recognised at @McDonaldsUK for the free quarter pounder on Priority Moments earlier. Not sure which end the problem is with!

  • kthankyoubyeee
    Kayleigh (@kthankyoubyeee) reported

    My @O2 data never works in town, might as well not be paying for it 😑

  • KarlaKgregg
    Karla (@KarlaKgregg) reported

    @O2 I urgently need your help your support don’t answer the phone and you have barred my phone 4 times since Saturday for no reason!!!!!!! As soon as I get through am leaving your shambles of a company

  • JamesWE80469606
    James WEBB (@JamesWE80469606) reported

    @O2 just awful. I have complained repeatedly and got nowhere. I pay £60 a month for 30GB of data and I can't use the phone. I get full signal and 4G yet the quality of the data connection is so weak that I cannot even use WhatsApp. 3 months now with an unusable phone.

  • deejayparadigm
    DJ Paradigm (@deejayparadigm) reported

    @O2 @VMO2News Maybe @VMO2News can help?

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

  • jrs01001010
    John Smith (@jrs01001010) reported

    @O2 trying to sort out a sim swap, apparently there is a problem when I put the sim no. in and calling 202 just gets me cut off after a minute or two, can someone help me resolve please?

  • Gezzaleeds
    Gerald Kemp (@Gezzaleeds) reported

    Does anyone in Swansea area have trouble with @SkyUK mobile signal. I know they use the @O2 network. Last couple of months signal loss has been quite common, thinking of changing to a new provider..mobile important to my business, need reliable service

  • olivekxc
    Keziah Caldwell (@olivekxc) reported

    @O2 I have been on both the app and the internet. I want to contact you regarding changing my bill date but I'm going round in circles and never get to the point on either where I can actually contact you! Please help!

  • Dpaxton123
    David Paxton (@Dpaxton123) reported

    @O2 disgusting customer service from Azah maqsoud this morning, multiple regulated violations and refusal to log a complaint. Will be using my 14 day cooling off period to leave based on his conduct #o2 #poorcustomerservice #consumerights