O2 Outage Report in Wymondham, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wymondham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wymondham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wymondham, England
Latest outage, problems and issue reports in Wymondham and nearby locations:
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Nick Murrell
(@nick_murrell) reported
from
Thorpe St. Andrew, England
20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Kennedy
(@amesken) reported
@O2 When I purchased it a few years ago now, for my daughter to go on school trip to France, I was told it would work, it didn’t and I just thought it was in a rubbish service area! Defeats the object really, I’ll be cancelling my contract when I return to uk!
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Meena Rama Odedra
(@MeenaRamaO) reported
@O2 Doesn't seem like anyone is interested in helping me with this situation. Why does it take 3-5 days to get my number back when it took seconds for you to give it away to someone? Are you going to cover my loss of earnings seeing as it was your error that's caused me such problems
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Leej31
(@leej31) reported
@O2 @SamsungMobile had my brand new S22 for 11 days been on a flight today as that's my job and the speaker at the top is crackling really bad I believe this to be a known problem could someone please assist me as I'm not happy at all !!! Thanks
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Andrew Lazari
(@AndrewLazari) reported
.@o2 appalling service by yourselves today! Cancelled my upgrade today in store with staff who were less than forthcoming & then told I had to cancel my contract over the phone! I’ve been on the phone twice & both times I’ve been hung up on before speaking w/ anyone. #o2 #o2uk
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Nerd
(@stillphone) reported
@estherk_k Seems to be a problem at @EE so I moved to @O2 and feel much safer…
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🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳
(@MillieFiore) reported
@O2 is there a current problem with the network ?
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Nisar Mohammad
(@NisarM0) reported
@O2 hey O2, are you having network issues around my area. Having same issues for more than one person where the data connection is really slow and often drops to 4G also signals bar drops to 1 bar or none sometime
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Boyzieboyzie
(@Boyzie_32) reported
@nothing are you not going to address the green tint issues the Nothing Phone 1 is facing? U.K. based customer here, pretty gutted I’ve had to send the original purchase and replacement back to @O2. Unfortunately it’s a refund for me now! Surely you can’t just keep selling them?
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Hi, my name is Nic 👻
(@thesockpuppet) reported
@O2 Can I request a PAC to move my number to another network but still keep my O2 SIM running (on a new number?)
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Mick
(@mickr1969) reported
@weardalepriest @tescomobile I've contacted tesco / @o2 every day for the last week, and keep getting fobbed off too. It's getting beyond a joke. Just come here and try and make a call! Check out nenthead noticeboard on facebook. Multiple people having same problem. Phone works fine outside the area.