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O2

O2 Outage Report in Wymondham, Norfolk, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wymondham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wymondham, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

CityProblem TypeReport Time
Norwich Phone 8 days ago
Norwich Phone 12 days ago
Attleborough Internet 1 month ago
Norwich Total Blackout 1 month ago
Norwich Total Blackout 3 months ago
Norwich Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wymondham, England

Latest outage, problems and issue reports in Wymondham and nearby locations:

  • nchnthman
    nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • 1985ACarpenter
    Adam Carpenter (@1985ACarpenter) reported from Hellesdon, England

    Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

  • LouSmi2
    Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • dan_v_fat
    Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • Kjvincent1979
    Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • MsEmilyAnarchy
    Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • nick_murrell
    Nick Murrell (@nick_murrell) reported from Thorpe St. Andrew, England

    20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2

  • raybagslfc
    Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • davegriffin1233
    David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gentletouchuk_
    Gentle Touch Laser Clinic (@Gentletouchuk_) reported

    @O2 @giffgaff what is going on with the signal in the North Manchester area. Absolutely terrible these last 3 weeks. No service at all at times. Sort it please

  • neilio_uk
    neilio (@neilio_uk) reported

    @O2 Still the same problem at London Charing Cross platforms

  • amandalouise_
    Amanda (@amandalouise_) reported

    @coops_92 @O2 I am with EE, I only have an O2 number for O2 priority, I was considering switching to O2 but definitely won't be now, EE customer service is so much better

  • EllenFlower7
    Gingerminime81 (@EllenFlower7) reported

    @O2 please can someone from customer service get in contact with me. I have been without full service since before the 26th Oct where you guys have said there is a problem in my area and there is still a problem in my area! I would like to know why I’m being charged full price

  • emily_headon
    Emily ✨ (@emily_headon) reported

    @O2 idk man i'm just annoyed i spent an hour in the shop on the phone and got zero help and now whatever i've paid for isn't what i wanted but they told me they're closing now and can't help. likeeeee anyway thanks o2 but never again

  • dvpxray
    Dhruv Patel (@dvpxray) reported

    @O2 hi - any issue in sw14? My wife &I had a iPhone notification - “4G calling disabled” and now we are only at 3G when normally 4G. A pain givenbroadband is down (@SkyHelpTeam and @OpenreachHelp would be great if you could talk to each other!) thanks to a severed phone cable.

  • emily_headon
    Emily ✨ (@emily_headon) reported

    @O2 like how is it on me as the customer to reiterate to your call staff the deal i was just sold by a person in your store. while said person is 1 metre away doing nothing. i just- UGH grumpy grumpy and now will run out of data while overseas bc i've paid 20 quid for god knows what

  • dxggamess
    Danni (@dxggamess) reported

    @O2 10 mins ago I placed an order for an ipad but I want to cancel for a newer model. I can’t find the order anywhere to cancel it and I can’t get through to live chat :((

  • LaurennCremin
    L A U R E N (@LaurennCremin) reported

    @O2 But is there any update on when the mast will be fixed at all? It’s been down for so long

  • Mawdsoutdoors
    Ant (@Mawdsoutdoors) reported

    You’re network coverage is shite huns @O2