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O2 Outage Report in Wymondham, Norfolk, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wymondham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wymondham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wymondham, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

CityProblem TypeReport Time
Norwich Phone 11 days ago
Norwich Phone 14 days ago
Attleborough Internet 1 month ago
Norwich Total Blackout 2 months ago
Norwich Total Blackout 3 months ago
Norwich Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wymondham, England

Latest outage, problems and issue reports in Wymondham and nearby locations:

  • Kjvincent1979
    Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • raybagslfc
    Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MsEmilyAnarchy
    Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • LouSmi2
    Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • nchnthman
    nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • dan_v_fat
    Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • westhamhour
    West Ham Hour (@westhamhour) reported

    @O2 Every time I do this, it just says “oops, there’s been an error” can’t even login to my account as I’ve forgotten the password, and can’t reset the password because it sends a text to my phone, which has been blocked… so can’t receive this text.

  • lloyd1990
    Lloyd Parker (@lloyd1990) reported

    @O2 very very poor internet speeds in le13/le14 lucky to get over 1mbs tried to ring but half hour wait at least

  • leahdon471
    leah🌈🌈 (@leahdon471) reported

    @ClaireLBrennan @O2 Avoid getting scammed I will advise you wait on support teams or rather contact @DarcyDrollinger they are reliable too .

  • simonrharper
    Simon Harper (@simonrharper) reported

    @O2 sent you a DM as can’t hold on line to customer services any longer as I have a life Regards Simon

  • Markrex70
    Mark Rex (@Markrex70) reported

    @o2 how long is it acceptable to have a mast not functioning properly and yet you keep charging the same rate? For months I've had a sketchy 4g signal and the status page keeps saying another month for an update. Talk about naff service.

  • shabnabcheese
    Shaz (@shabnabcheese) reported

    @o2 politely would like to ask why I don’t ever get signal, thinking of cheating on you with EE tbh

  • westhamhour
    West Ham Hour (@westhamhour) reported

    @O2 my sim has been blocked by accident and I need a PUK code. Please can you help without having to spend hours on hold?

  • Misschimpgirl1
    Misschimpgirl (@Misschimpgirl1) reported

    @O2 I'm trying to transfer my number to you. I popped into an o2 store and they told me to call customer service. Even though it says on your website that the store can do it.

  • Ayyyzmah
    ayyyzma (@Ayyyzmah) reported

    Anyone else releasing how appalling @O2 actually is. Beyond livid and out of patience with multiple problems this week as well as obvious blunders on their part - switched on they most certainly are not.

  • Nat97941312
    Natasha (@Nat97941312) reported

    @O2 Just spent nearly 2 hours on the phone again and spoke to a very rude rep and got cut off. Again. No further forward. Absolutely shocking service. I've explained multiple times I need my number for contact with the hospital for my newborn son but no one seems to care.