O2 Outage Report in Taverham, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Taverham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Taverham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at O2
O2 is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Taverham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Taverham, England
Latest outage, problems and issue reports in Taverham and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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♡
(@sassjeda) reported
Asked to speak to senior management & the agent told me the manager will speak to me in 3 - 4 working DAYS what kind of customer service is this???? Especially when I don’t have a WORKING SIM because of your team’s incompetency to simply do a sim swap NOT change a phone no. @O2!!
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Samantha
(@___xxsj) reported
Massive thanks to Annique on the phone at @O2 for being the only one out of 4 advisors to resolve my issue. Was the only one willing to discuss what needed to be discussed and explained it to me in layman’s terms
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Elizabeth Batchelor
(@Lizzie64) reported
@scootertooter7 @O2 We’re in rural Angus and have gone down the mobile broadband route after years of appalling “service” with BT. It’s proved so much better. Hope you get things sorted out soon. x
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CHRISSY
(@ChristinaSVO) reported
@O2 are taking the mic now. 3 almost 4 days with no network connectivity...
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Ullu Ki Pahti
(@sanaasxdiq) reported
@O2 The fact that for almost 2 years now I’ve had the worst 4G and 3G signal throughout London :/ And I’ve complained about it several times.
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Ullu Ki Pahti
(@sanaasxdiq) reported
You know who else can get it - @O2 .... world’s worst network for data!
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Karen O'Donoghue
(@Koddie36) reported
Hey @O2 your app says network is fine where I live but I’ve no signal and nothing on Vodafone. Had power cut for 2 hours and now being told a mast has issues in beattock but you’re saying it’s ok? Please can you check again as it isn’t working here
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Paul Brace
(@bracey65) reported
@O2 is there an issue in the DG3 area? The reception is non existent when it's usually full 4G.
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Jooce Marketing
(@JooceMarketing) reported
@O2 Day THREE without phone service!!! I’ve called 5 times, live chatted 7 times and DM’d once. I am trying to run a business, my anxiety levels are through the roof!!! How hard can it be to upgrade, to a new handset, with a new SIM? I can’t call or text anyone! #o2 #mobile
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Lyn L
(@Lyncpfc) reported
Honestly I have never seen as bad a service as @O2 have given my other half, he had 2 phones on a contract, paid 1 off and they cancelled the wrong one in error!3 months and at least 7 different people later can’t resolve the issues he’s still getting because of it, it’s bizarre