O2 Outage Report in Taverham, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Taverham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Taverham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Taverham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Taverham, England
Latest outage, problems and issue reports in Taverham and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Altoft
(@robaltoft) reported
@O2 your website says it needs to send me an email to verify my email address but the email hasn’t arrived. What do I do? New customer to change my included extra.
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mr&mrsrutley
(@samandnick) reported
@O2 been a customer for 10+ yrs am leaving due to appalling customer service I changed bank on my 02 6 mths ago you try to take payment from old acct every mth you text yesterday saying you charging late payment fee. I called 202 got passed round the houses. I’m now going to sky
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Brian Martin
(@BrianMa63080971) reported
@O2 Hey @O2 - I am STILL WAITING FOR MY SERVICE TO BE RESTORED AFTER A WEEK OF CONSTANTLY CONTACTING YOU! YOU OWE ME MONEY AND YOU HAVE STOPPED MY SERVICE? HOW LONG DO I HAVE TO EXPOSE YOU ON SOCIAL MEDIA BEFORE YOU DEAL WITH THIS? LOUSY, LOUSY SERVICE!
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UTLRyan
(@RyzaBhoy88) reported
@O2 A network that doesn’t die the moment you enter ANY UK city centre
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Brian Martin
(@BrianMa63080971) reported
@O2 Hey, @O2 - I am STILL waiting for you to restore my service - your "customer service" lines appear to be turned off and I am STILL waiting for you to restore my service using the money the Ombudsman ordered you to pay me. WHY are you so utterly incompetent?
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BA
(@badapple365) reported
@si1774 @O2 No inference hear but where are the call centres based? I do find that call centres out of the country just want you off the phone so feed you full of crap so they can move on. Had that with Amazon recently. Was told three different things by 3 different "advisors".
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andy-roo
(@and_y_k_1988) reported
@O2 do you have a network guarantee? Work is being done in my area and my signal is being affected and won’t be restored until the 14th January.
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Rose
(@sirhan13) reported
@O2 just spoke to a customer adviser (Joshua) re 2 new contracts on O2. Called 0808002020 as per your website. The sales person was conducting credit checks and asked for multiple details (account number sort code card number and expiry) and *also* asked for the CVV which
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TheCraft&WeddingCo
(@Craft_WeddingCo) reported
@O2 when are you going to refund my money?? When are you going to get a competent person to call me and get my complaint sorted? Absolutely shocking customer service from your company!! Nearly a week now and you have still not sorted out my complaint or refund!! Not happy!
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Nathan Berry
(@NathanBerryTX) reported
@O2 Holy crap that is funny. Does this normally happen on this business Twitter?