O2 outages and service status in Taverham, England
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- O2 generated 0 outage signals in the last 24 hours around Taverham, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Taverham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Taverham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Taverham, England
Latest outage, problems and issue reports in Taverham and nearby locations:
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Nick Murrell (@nick_murrell) reported from Thorpe St. Andrew, England20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Daniel Rayner (@raybagslfc) reported from Spixworth, England@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Francisco Opazo (@frankopazo1) reported from Blofield, EnglandDear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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nchnthman (@nchnthman) reported from Norwich, England@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Louise Smith (@LouSmi2) reported from Taverham, EnglandSo I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Adam Carpenter (@1985ACarpenter) reported from Hellesdon, EnglandHey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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David Griffin (@davegriffin1233) reported from Norwich, England@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Liam Killington (@Killi87) reported from Scottow, England@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Dan Church (@dan_v_fat) reported from Norwich, England@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Kevin the carrot (@Kjvincent1979) reported from Costessey, England@O2 4g network speed of 0.5 mbps so virtually non existent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Deano (@ScottishGamer74) reported@O2 @IwasKayammu1st Yeah having the same problem, service has been poor on a brand new phone. Definitely looking at leaving.
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Don't shoot the messenger (@Lovethyneighb0) reported@kokeshimum @O2 I read the first two sentences and thought you were talking about drugs. Bed-time for me. Hope your service improves.
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Kerri (@Kez_FAAFO) reported@O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this
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Beth Stewart (@bethdoreyx) reported@O2 why is your app so bad
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Johnny Storm (@humantorch1036) reported.@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.
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Will McGugan (@willmcgugan) reportedSo @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.
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Sarah H (@SarahWM45) reportedWell apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis
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Sarah H (@SarahWM45) reportedOn the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis
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The Music Man (@DavidJa51216245) reported@Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them
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Al (@RealAJG7) reportedHaving to buy a ticket cause @O2 ******* awful service means you can’t get into your train app in the middle of a major city in the uk, utterly useless *****