O2 Outage Report in Taverham, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Taverham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Taverham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Taverham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Taverham, England
Latest outage, problems and issue reports in Taverham and nearby locations:
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Nick Murrell
(@nick_murrell) reported
from
Thorpe St. Andrew, England
20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Lamb
(@KatieELamb1) reported
@O2 Why does o2 keep calling me saying they really need to spk to me, when I can see online that my acct is fine, & then they’re REALLY rude when I say it’s not a good time. I ask what it’s about & they just say they can’t tell me, they end with a sarcastic comment & hang up 😳
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Frazer Faulkner
(@ffaulkner86) reported
Is no longer a possibility to the store as they have changed systems. I was advised to call customer services. I did this, to be told if purchased in store with @o2 I could only return in the same store. I told him I'd been in but he was adamant it was impossible any other way
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Nicola
(@Iheartshoes100) reported
@O2 hi my odeon voucher code isn’t working. Error message says “there was a problem adding voucher” can you help? Thanks
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Jack Parker
(@JackParkerNo1) reported
@O2 @GoodThingsFdn @virginmedia STILL SAME SH1T.....NO F11CKIN SIGNAL
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Mark Bird
(@MarkBir86739656) reported
@O2 @GoodThingsFdn @virginmedia It’s barely worth having my 02 contract now as it doesn’t matter where I am I can’t be heard unbelievably poor signal, used to be good everywhere I went, what’s changed?
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Jay
(@join4te) reported
@O2 Day 19 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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🕴🏻
(@BRVlSEVlOLET) reported
@O2 And I’ve just done it again. No difference. Just turn my service back on, I can guarantee it’s your fault and not mine.
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Jen 🛸
(@JenRrab) reported
@o2 STILL no signal! Missing vital texts and calls for almost a week now. How can I ensure I am not charged for the days that I’ve been without signal? Zero updates about this issue or when it will be resolved. 👎🏻
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Carl Harding
(@TheGreenGilbert) reported
@O2 if you live in Norfolk forget this absloute joke of a network fron Thetford to Norwich along the A11 corridor its just simply no where better phone signal in the 80s absloute joke and I have to pay for this service
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Frazer Faulkner
(@ffaulkner86) reported
Sorting out this issue, asap! Not two weeks in and @o2 have seriously let me down on every front. I urge everyone to think twice about commiting to a contract with @O2.