O2

O2 Outage Report in Taverham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Taverham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Taverham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Taverham, Norfolk, England 01/13/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Taverham, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Taverham, England

Latest outage, problems and issue reports in Taverham and nearby locations:

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • LancePaters1 𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England

    @O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • frankopazo1 Francisco Opazo (@frankopazo1) reported from Blofield, England

    Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davejoleary5 Dave O'Leary 🇪🇺🇮🇪💙 (@davejoleary5) reported

    @O2 After over 25 years as a customer I have finally made a move, significantly overpaying for too long and more recently just terrible customer service. Very disappointing. Not sure why you would want to run the company down like this.

  • VolcanoAerial Volcano Aerial (@VolcanoAerial) reported

    @O2 I had to push the cancellation team hard @O2 reading back your email to the customer support agent. If I had not done that they would have tried to have made me pay off my device in full.

  • cheesescientist Amanda Benson (@cheesescientist) reported

    @O2 priority has my old email account and there’s no way I can see to change it. It’s correct on my02 app. Help?

  • VolcanoAerial Volcano Aerial (@VolcanoAerial) reported

    @O2 Say Hello to increased prices above inflation. That’s right, we will lie to customers claiming it’s for “network upgrades” while simultaneously trying to blackmail customers to remain with the network falsely claiming you can’t keep a device plan and swap an airtime plan.

  • Becci09453535 Becci (@Becci09453535) reported

    @O2 I followed your instructions for perplexity but it has not given me a pro account. Please help

  • V888pdb No name.com (@V888pdb) reported

    @o2 customer service stinks

  • lea_mcc_uk Leanne Rose 🌹 (@lea_mcc_uk) reported

    Hey @O2 as part of my agreement, I had 3 months free @DisneyPlusUK that I have never used … do i need to cancel this before it becomes paid for? If so how, because I can’t log in as I don’t actually have an account? 🤔

  • officialgarymc Gary MC (@officialgarymc) reported

    @O2 Terrible customer service. I was told by a chat advisor that I would be due to have my new device today, speaking to advisor today I haven’t been allocated a device - You advisors are lying ti customers and thats simply not good enough. Leaving o2 now.

  • VolcanoAerial Volcano Aerial (@VolcanoAerial) reported

    @O2 I can’t stress this enough, @virginmedia @O2 retentions are some of if not the worst folks to deal with. Constant calls asking to make “counter offers” when you leave. You make people want to rip their hair out and you pray on the vulnerable. Utterly disgraceful.

  • theveritas4 Truth and Justice (@theveritas4) reported

    @O2 app and website is not working. Can't access account details. PAYG customers can't top up. Bad bad bad. So much for the benefits of being part of @virginmedia.