O2 Outage Report in Taverham, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Taverham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Taverham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Taverham, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Taverham, England
Latest outage, problems and issue reports in Taverham and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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aheadless
(@aheadless) reported
My phone isn't receiving SMS messages from certain people @O2 . I can send, I have tried 2 phones. Some sort of network blocking?
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Liam
(@Liam_The_Red) reported
@O2 @aheadless @grok why can o2 no longer offer support on Twitter / X
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Kelly Holland❤
(@kellyjholland) reported
@Karrisbella @O2 @O2 Currently have a 343 minute wait on live chat because the first person couldn’t deal with the enquiry and has transferred knowing full well they’ll be closed by the time I get through, been on hold an hour trying to speak to someone AGAIN!!!!! Absolutely appalling service
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Jonathan Wilcox
(@Coxy847) reported
@Nippyted @O2 @youfibre Oh wow, that is terrible
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Lee Hill 8️⃣
(@teamhill888) reported
@O2 without doubt the most shambolic and shameful upgrade process. Ordered paid and new phone set up, transferred mobile service and nothing works 2 days on with chat and CS and now in store and they can’t sort it Beyond terrible
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tristansummers
(@tristansummers) reported
@O2 @aheadless Sounds like a cop out answer to me. Would love more technical details of why you can no longer support via twitter
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Jason
(@therealjpod) reported
@O2 I keep getting network updates via SMS and email even though I'm no longer a customer. I can't stop them as there is no unsubscribe feature
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Neil Weatherall
(@neil_j_w) reported
@O2 how do we speak direct to the “containment team “ please. This is the team who write letters for credit referral errors , or so we have been told.
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Beelin
(@beelinbaxter) reported
@O2 have forgot my voicemail PIN, so can't reset it myself. How do I get help to reset?
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Gully-Bob
(@gullybobbins) reported
@O2 what are you playing at?You have been charging my 78 year old father for two mobile phone contracts instead of one for the last 2 years. He’s 50% blind, with only one leg and you have just told him to walk 4 miles into town to cancel his contract instore! Really? Really?