O2

O2 Outage Report in Taverham, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Taverham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Taverham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Taverham, Norfolk, England 01/14/2026 07:25

January 14: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Taverham, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Taverham, England

Latest outage, problems and issue reports in Taverham and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • frankopazo1 Francisco Opazo (@frankopazo1) reported from Blofield, England

    Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • LancePaters1 𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England

    @O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 yet again a mast near me isn't working! What exactly are we paying for because it isn't to be able to use our phones for there intended purpose! About time you started handling out compensation to your customers for the dire service we get!

  • JSFS1995 Jordan Smith (@JSFS1995) reported

    Hi @O2 . I’ve had no signal at my house for 3 days. Used to be perfect signal. How can you resolve this for me please?

  • Tweet_0100 Tweet_85 (@Tweet_0100) reported

    @o2 why is it, as an existing customer of many years it is impossible to get in touch by phone, social media of recent and chat. They only way to get in touch quickly is to make out you’re a new customer through chat and bosh! You get an o2 rep straight away!

  • SDCForeverMe SDC1 (@SDCForeverMe) reported

    @Ofcom @O2 Yes,my issue is that O2 aren’t fixing their fault,I just keep getting text messages to say they are working on it.But they are not.I use for personal and for work,so a big impact.O2,have you sent engineers to fix yet? Plan to fix, what part etc.. nothing from them specific

  • adz232 Adam Crawford (@adz232) reported

    @Loken_Moon @O2 Just switch provider. O2 is useless. Network is the worst in the country and one of the slowest in Europe.

  • Tweet_0100 Tweet_85 (@Tweet_0100) reported

    @O2 Hi 👋, I had multiple issues with my account that needed resolving but was unable to get the help. It took me just short of an hour by phone, multiple messages on social media, which were all ignored and chat was never available unless I made out I was a new customer

  • doreen70458931 doreen (@doreen70458931) reported

    @O2 hi I am going on holiday this Saturday and want to use the airport lounge offer but it says I’ve already used it but o haven’t .. help … thank you

  • satycool16 Sagar Jain 🚀 (@satycool16) reported

    @TheO2 @O2 can you resend the activation email? I am trying to login to my new o2 sim (which came with @virginmedia broadband plan) and it says the email is not activated yet.

  • johnsub40 John Sheridan (@johnsub40) reported

    @adz232 @O2 Seems best option mate. Ive 2 of my 4 contracts ending soon and will seriously consider this as service is so bad and has been for a long time. Even to the point of arguments at home. 👍👍

  • TinkMissy Missy Tink (@TinkMissy) reported

    @iriches2 @O2 They don’t reply to dm’s either, well only to tell you their busy, not help to with the problem