O2

O2 Outage Report in Costessey, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Costessey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Costessey, Norfolk, England 09/09/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Costessey, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich, Attleborough and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomAttleborough Phone
United KingdomNorwich Total Blackout
United KingdomAttleborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Costessey, England

Latest outage, problems and issue reports in Costessey and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • LancePaters1 𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England

    @O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • frankopazo1 Francisco Opazo (@frankopazo1) reported from Blofield, England

    Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sudhirnilekar nils (@sudhirnilekar) reported

    @O2 Hey thanks. I am in New Delhi till 5th April and then in Pune till 17april. This handicap about non-connectivity is difficult to make any payments and transfers because I cannot receive the OTP (one time passwords). Please help

  • OzzyD_en Oliver Dixon (@OzzyD_en) reported

    Never going to @LidlGB again if I can help it. What an ordeal! I need therapy and a lie down now! 😡😡 while I'm at it, @O2? You CAN be replaced! ... how can one shopping expedition go so horribly wrong??

  • DowlerLorraine Lorraine Dowler (@DowlerLorraine) reported

    @O2 why are responses so slow on dm?

  • MarkBirch1988 Mark (@MarkBirch1988) reported

    @O2 has got to have the worst signal in the whole of Liverpool.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported

    @o2 the service at Ayr is shocking , I’m now on 3G care to explain

  • rachmichellemc R M C (@rachmichellemc) reported

    @O2 hi please could I have some help I’ve ported into O2 and not receiving one time payment codes (OTP)

  • MissMGamble Michelle Gamble (@MissMGamble) reported

    @O2 why is the network playing up today? My phone has been playing up nearly all week especially today

  • KRaff_YSC Kyle Rafferty (@KRaff_YSC) reported

    @O2 are the worst network I’ve ever had. Signal is **** everywhere I go. Can’t wait **** them off

  • danmarr Daniel Marr (@danmarr) reported

    @GlennSmithF1 @O2 Yep, they keep lines open, even the ones that are mis-sold, preventing the customer from getting pay monthly. The customer is punished twice, once with the mis-selling and a second time by restricted access and credit checks

  • Barbaran1961 Phil Reynolds🇬🇧 (@Barbaran1961) reported

    @O2 PLEASE sort out your @AppleSupport watch problem as I have been promised five times now that it will be working in the next 24hrs! and it is now getting ridiculous 😡