O2 Outage Report in Costessey, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Costessey, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Potter
(@PotterAd) reported
@O2 just changed tariff and told I need to activate my account from the email the 02 adviser sent. I don’t know my password and click forgotten password which sends you a code. On entering the code it states your account is not activated. Help!!
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JamesPaul.†
(@jamespaul19900) reported
@O2 Hi, my face ID doesn’t work on my phone anymore, I have tried everything to get it to work, including erasing the phone and starting all over again but still not working, do I just take the phone straight to Apple? I’m just not sure if it’s still in warranty, Could you check?
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Vikki Louise
(@XxVikki_LouxX) reported
@O2 managed to speak to Chloe, a 'manager' in the Refresh team in January who asked for photos then couldn't be bothered to reply once I'd sent them, to be told by another inept member of Refresh staff, my complaint had been closed it's MARCH22 and it wasn't remotely closed...2/3
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Utter Barrister - Days of Action!!!
(@tim_forte) reported
@O2 is there no number to call you on with a query. Your help page on the website is close to useless.
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Josh Sherwin 💙
(@joshsherwin12) reported
@O2 Yeah iv looked. Can you see if there’s any issues your end?
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Matt Lloyd
(@fossumsthedog) reported
@O2 I should say that O2 have now sorted the issue so we got there eventually. So does make them much better than my telecoms arch-nemesis sky.
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stewart hartland
(@stewarthartland) reported
@O2 why do you make it literally IMPOSSIBLE to talk to you guys? Every where I turn it’s automated chats, automated voice prompts or logging in and I can’t log in or get through to ANYONE!!! Maybe if I cancel my direct debit you’ll phone me….
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Anna 🇪🇺🇬🇧🇺🇦
(@AnnaMarieplus2) reported
@o2 3 days now without a network service due to sim transfer, still can't make or receive calls. Utterly appalling. I'm out of the country this weekend - how am I supposed to be contacted by my parents while they're caring for my children?! What are you doing to fix it?!
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Nia F
(@Wheelchair_mum) reported
@O2 - the mast near my house has been "under repair" or "undergoing maintenance" since mid-May. Since then, I've almost NO phone signal. This impacts my work as I can't receive calls/make calls. What are you doing to fix this, please? It's been two months!!
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Joanna Houghton
(@joanna_hart08) reported
@O2 I can’t make or receive calls at my home address due to a phone mast issue. Are you guys fixing the problem? It’s been over two weeks now