O2 Outage Report in Costessey, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Costessey, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Attleborough |
Phone | |
| Norwich |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nom De Guerre
(@SemperVeritas) reported
@O2 why is there no 5G data in Stratford Westfield? Surely you must have the capacity on your network with all the profits you are making! #CorporateGreed
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Jane Beesley
(@Jmrplus4Jane) reported
@O2 I am having a phone delivered and you haven't sent me a pin for the delivery please help as yesterday couldn't be delivered yesterday as pin was sent to old phone which isn't working
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greenbean
(@Gr3enbean1) reported
@O2 need help but can't log in to app :(
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@Tone
(@ojaxx2) reported
So after another hour on the phone to @O2 and @virginmedia I have had to cancel the O2 side as they are simply unable to activate a SIM card They then send me an email saying they will disconnect me blah blah I’m not even connected! Idiots.
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Madam Day
(@blockthecoup) reported
Hey @O2 Can you tell me how I get access to the O2 Priority area at Forwards Festival in Bristol this weekend please? What do I need to do to prove I'm an O2 customer? Cheers!
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David
(@davidtcfc) reported
@O2 how bloody hard is it to make contact with customer services. 4 days now and nothing. The new virgin o2 app is as much use as a chocolate teapot
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Chris B
(@ckb0001) reported
Hey @O2 keep getting problems doing online and phone top ups… do you have any issues or could it be a new account setup issue please?
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Adit
(@IndicSocietee) reported
Shambolic service from @virginmedia & @O2. 4 days since raising escalation CIT-A232463 over an e-sim error & I’m still stranded abroad with no mobile connectivity. Your incompetence has left me cut off in a foreign country. Even the worst service providers are outclassing you at this point.
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Cove View
(@CoveViewHoliday) reported
@O2 Please could you advise? Will #O2 be reducing my bill for the days that my service is being interrupted this month by your local maintenance works? As #O2 will not be providing service on those days, it would be fairer if I don’t pay for the interrupted days #O2down
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GoonerGrey ⚽️
(@GoonerGrey) reported
DO NOT USE @O2 their service is disgusting and they do not help with fraudulent activities on your account. #CustomerService #o2 #badservice