O2 Outage Report in Costessey, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Costessey, Norfolk, England
The most recent O2 outage reports came from the following cities: East Dereham, Norwich, North Walsham and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
Phone | |
| Norwich |
Phone | |
| East Dereham |
Phone | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michael A. Allen
(@realmaallen) reported
Oh Dear @O2, A very underwhelmed new customer here....... I was expecting my number to port from Vodafone to yourselves today but it hasn’t happened! What’s going on?
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ch0udxy
(@ch0udxy) reported
@TheO2 @O2 probably the worst network in the UK. Worst customer service I have recieved.
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Haze Riddle
(@HazeRiddle) reported
@S_Crooksy @O2 Same issue but avoid webchat as they have no idea what they are talking about and will belittle you with one line scripts
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DrAAnderson
(@Dr_A_Anderson) reported
@O2 @TelefonicaUK issues with being charged for unwanted services. Unable to access support online/tel and exec office fobbing off. Contact me direct to cancel my account at no charge. You’re rubbish & will find company who care about customers.
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Jonathan Hackett
(@MrJPLH) reported
@disneyplus @O2 Hi guys, I am both a Disney+ and O2 Co tract customer and have received this offer for 6 months free Disney+. As I had mentioned, I am already a customer so how do I avail of this offer?
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Daniel Freeman
(@danielfreeman83) reported
@O2 Oh that’s good, I’ll just pay a tenner a month extra for being your customer for 2 years
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AP 🇬🇧🇮🇳🇹🇿🇿🇦
(@Villiers076) reported
Waited 30 min to get through to @O2 customer services for them to cut me off. Can we we DM to resolve issue.
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Haze Riddle
(@HazeRiddle) reported
@O2 If the phone has issues that are internal to the phone you’ll get a lovely used iPhone 8 Plus replacement and then be told to be grateful for it.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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DrAAnderson
(@Dr_A_Anderson) reported
@O2 @TelefonicaUK crap service re. Charges for unwanted service and exec office fobbing me off. Please contact me direct to arrange concealing. O2 suck. I’ll find a provider who wants to provide a proper service.