O2 Outage Report in Costessey, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Costessey, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Nick Murrell
(@nick_murrell) reported
from
Thorpe St. Andrew, England
20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Robinson
(@Stevemarkrob) reported
@O2 you twice “made improvements” in my postcode to improve our signal/service over t#ha past 2 months. Since then my wives phone has become almost unusable. Can’t connect to service. Wha the hell!!!
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Haylz Franklin 🇺🇦
(@HaylzFranklin) reported
@O2 Thats ok I did make the lady aware after the issues Ive been having and then lastnight I wont be paying for this months bill which she sorted for me. I pay for a service and I have not received thay service.
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
@O2 what the bell is goin on with ur network same old bullshit from ur call centre staff. No has a clue. Utter joke. Network has gone to rat ****
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✍🏼
(@S14HX) reported
Why doesn’t the service ever work in my area man @O2 ur having a laugh if you think I’m paying for 60 for this every month
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surreydemocrat ✝️ #UKcitizen2021
(@surreydemocrat) reported
Hey @O2 - why can’t I get any coverage in Greece? Rivals EE don’t seem to be experiencing network problems there. Is it time to switch provider? #roaming #underwhelmed
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(@mark_interior) reported
@O2 laziest staff I have ever delt with cannot wait for my contract to run out so I can move away from a shiiiite service
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kellie
(@kells1133) reported
Honestly @O2 have made blood boil I got 4 letters in post demanding final payment. And have been told on phone these are friendly reminders. I’ve never missed a bludy payment and paid early than the payment date to pay by awful awful company I can’t wait to get rid of!
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Haylz Franklin 🇺🇦
(@HaylzFranklin) reported
@O2 Hi Ive got it sorted thank you. Noone told me they would be swapping my number to my SIM which they should have done. Just poor customer service. I also messaged the online chat lastnight. It states they try to get back to you in 120 minutes. That was 9pm lastnight and noone has
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JMJ Burns
(@JMJBurns) reported
@o2 failing to stop fraud on my account. I’ve tried on numerous occasions to get it fixed and money refunded but O2 do absolutely nothing. Customer services even laughed at me on a call. Worst customer service ever.
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Steve Robinson
(@Stevemarkrob) reported
@O2 I’ve just done this. It tells me there are no known issues. According to your signal checker we should have good coverage indoor & outdoor. This is effecting all 4 phones on the house. We get a max of 2 bars. This response is pretty poor really.