O2 Outage Report in Costessey, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Costessey, Norfolk, England
The most recent O2 outage reports came from the following cities: Attleborough and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Buzz Killington
(@pazzman1977) reported
@virginmedia @O2 Been trying for hours. The phone number verification part doesn't work
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Gavin-a-laugh
(@Taz02362453) reported
@virginmedia @O2 People go elsewhere the customer service is appalling they don’t give a rats arse about you and half of them don’t know what they are doing
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Rishabh Mehrotra (ऋषभ)
(@erishabh) reported
@O2 I'm traveling internationally and got a message for activation of "Rest of the world 24 hr pass". I can send texts but unable to make calls. Need it urgently to call my bank in UK, please help.
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Den
(@den_bogg) reported
@O2 husband lost his phone,need to get new SIM,live chat saying unavailable,cant get through on phone.please help!
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Gemma
(@twirlyswirl79) reported
@O2 My phone is broken and I need my IMEI number please. The O2 phone number keeps cutting me off. Could someone please help?
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Graham Kirk
(@gkirk1983) reported
@mr_w_snapper @SPD_travels @O2 First World problems...
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Matt
(@mattyf1985) reported
@O2 hey is there any issues within the E16 postcode area as my phone keeps jumping from having signal to emergency calls only?
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Ann KENDRICK
(@kendrickAnna45) reported
@VMO2News @O2 @wizkidayo It would be time to celebrate if Anyone from O2 could be BOTHERED to call and sort out my complaint...o2..The Relaxed Attitude to CUSTOMER SERVICE..hope you just go away response. Shocking avoid
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James Kennedy
(@James_Kennedy83) reported
@O2 how can I get support in the USA? Can't download the app as it's not available here and currently have no o2 network since landed. Live chat needs app. Emergency, without network can't receive 2fa message for covid tracking and returning to uk.
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Laura Docherty
(@lauradocherty84) reported
@virginmedia @O2 So I activated volt. 02 doubled my data and informed me they had doe this within days however virgin have still not increased my speeds nor been in touch… disappointing poor service from virgin as usual 🤬