O2 Outage Report in Wishaw, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wishaw, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wishaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wishaw, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Airdrie, Hamilton, Glasgow, High Blantyre and Stepps.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Phone | |
| Hamilton |
Phone | |
| Glasgow |
Phone | |
| Airdrie |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wishaw, Scotland
Latest outage, problems and issue reports in Wishaw and nearby locations:
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Nicola Gunn
(@NicolaGunn_) reported
from
Strathaven, Scotland
@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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☾*:･нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴
(@Mad_Scots_Wench) reported
from
Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Moheb Robeel
(@MohebRobeel) reported
@O2 I feel sorry that I have changed my network to O2, suddenly They have stopped providing a network to my phone without a notification and later I have discovered a bill of 75£ out of the blue. I have found that they charged me for the UK calls, and my contract is unlimited …
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Adam Booth
(@adamelbooth) reported
@O2 I have purchased a bolt on whilst in Morocco and it is not working on my phone. I have restarted my phone and still nothing. I need the Internet quite urgently. Can you please advise?
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em_leanne
(@emleanne998) reported
@O2 spent the past 14 days on your live chat, 6 sim activations/ swaps & a trip to a store later and still no closer to having any service on my phone. Just about fed up of being fobbed off by your so called customer service team. I just want a sim that works.
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Matt Newbery
(@MatthewNewbery1) reported
@O2 wow go to upgrade to find you can’t deliver the phone for more than 4 weeks? Why year after year do you never have enough stock on an iPhones new release . Contracts donnneeee o2 gonna lose customers to those with stock!
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James HarrisTHFC
(@jharris4013) reported
@O2 Do I enter postcodes for all locations as it’s poor everywhere!!!! Why don’t @o2 just confess that they no longer have the amount of coverage they use to!!
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Moheb Robeel
(@MohebRobeel) reported
@O2 ….minutes and texts. I really regret to join this network provider. Definitely, I will join another one. Total unclear situation.
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M.J.Frankle
(@MarleyMarl_LFC) reported
@O2 Hi. The FREE10 code isn’t working on a new PAYG sim we’ve activated (within the 28 day timeframe). Can you help please
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Lee
(@Hotwheels_1978) reported
@Disturbed_Swan @O2 I’ve been with @o2 for about 20 years, but when the contracts up time to change, poor to zero reception at any big events, football is non existent signal. Nice phone!
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Adam Clair
(@monster18740399) reported
@O2 & @virginmedia youse lot have some explaining to do my mum who doesn’t use data or anything like that has lost mass amounts of credit since March of this year, problem is she doesn’t use mobile data and if anyone else is having this problem please message me.
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Lee-Martin Salvin
(@LMARTIN870) reported
Please reply to my DM @O2 it's almost 10 hours since you asked me for information and you've not acknowledged it :( also had the phone put down on me twice by customer service. And I'm a new customer. Doesn't bode well