O2 Outage Report in Whitstable, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Whitstable, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whitstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Whitstable, Kent, England
The most recent O2 outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Faversham |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Internet | |
| Faversham |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Whitstable, England
Latest outage, problems and issue reports in Whitstable and nearby locations:
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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lee
(@ruwivus_lee) reported
@V00D00_D0T_exe @O2 @virginmedia Same problems I am having. Not getting the double data for my package on O2 SIM. Told it's Virgin, they say it's O2. It's a complete farce and joke, 2 mths I still trying to sort out
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Nickkie 💙
(@4theChowdren) reported
@O2 Think 2 full days is a little more than a small connection issue. Not just my phone. All over HG1 and HG2 areas
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JonesyJones
(@TPTime_) reported
@O2 is your online support working in the app. It is permanently saying ‘no agents available’. Been trying for 3 days solid. Very poor support
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colette pare
(@mollymagoo) reported
@O2 2/2 to fight to get through to customer service after being cut off twice the operators. Your customer service is extremely bad. Why block me trying to pay online? Thank god I will no longer be a O2 customer ( I have been for last 18 years) and moved to EE.
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Bence Barta
(@BenBarta) reported
@O2 I did. It says a phone mast near me is offline and data/calls might be disrupted. It says I'll get an update by 18th Jan. That's unacceptable, it's two weeks and I'm paying for this service and I can barely use it. How can I find out more about when it's going to end?
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Jonas
(@Jonas_Loaiza) reported
@SuzanneStevens1 @O2 I had similar issues, I was recommended to @krainesupports and I got mine fixed in less than an hour, you should try em and you'll be very pleased with their services, they're fast and reliable
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Brighton Crypto Guy
(@BrightonGeek) reported
@O2 Hello, I recently moved my daughter's account away from you and I cannot see the option online anymore to unlock the phone for recycling. Is there another way to get your phone unlocking service? Thank you.
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Andreas🇸🇪🇪🇺🏳️🌈
(@Andreasthlm1) reported
@HerveyBrookes @O2 Exactly. Any extra fees in this context are roaming fees by definition. And that doesn't help us EU citizens that now have to buy an additional international roaming plan when we go to the UK.
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Bence Barta
(@BenBarta) reported
@O2 Yes, but am I eligible for compensation? I basically have no service for 2 weeks.. what are the next steps?
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donna burgess
(@dnb81) reported
O2 customer service today 🤯 @O2