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O2

O2 Outage Report in Whitstable, Kent, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Whitstable, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whitstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at O2

O2 is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Whitstable, England

The most recent O2 outage reports came from the following cities: Herne Bay.

CityProblem TypeReport Time
Herne Bay Phone 1 month ago
Sheerness Phone 2 months ago
Aylesham Internet 2 months ago
Canterbury Phone 4 months ago
Faversham Phone 9 months ago
Canterbury Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Whitstable, England

Latest outage, problems and issue reports in Whitstable and nearby locations:

  • tina_kinsella
    Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • TattooedAndBald
    Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • lesleyOglass
    Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • TommyWa67064664
    Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • kingofbumpers
    NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • DJG1951
    David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilJonesOnline
    ℵeil ℑones (@NeilJonesOnline) reported

    @O2 @danyologic Hijacking this thread - on MyO2, following these links tells me what Wifi calling is and how to enable it on my iPhone, no option to add the service or enable it on my account. However, when I do that in my phone settings I get "To allow Wifi calling on this account, contact O2"

  • Saaraomar
    Sara OA (@Saaraomar) reported

    @O2 I have had no voice signal since 9pm last night, can this be looked into urgently

  • weyland76
    Matt (@weyland76) reported

    Just lost out on an eBay bid because despite my phone telling me I had full 4G signal, nothing would load. Thanks a bunch @o2 and your 💩 network.

  • abanvini
    Abankwah Vincent O. (@abanvini) reported

    @O2 Hi, my odeon priority code is not working please, and I’ve got 11 hours to book.

  • KyahMusic
    Kyah_Music (@KyahMusic) reported

    @RangersBear55 @O2 @EE Don't do that. EE is **** right now.

  • SteAndKel
    Steven (@SteAndKel) reported

    @O2 why is your signal SO **** in Manchester? Literally unusable. Have to rely on my friends with @EE just to send a message to friends!

  • JolieMei_
    JolieMei (@JolieMei_) reported

    @O2 Yes I can log into the actual website but not the mobile app which is weird. Are there issues with the app?

  • steveash69
    steveash (@steveash69) reported

    Hi @o2, I'm using a Giffgaff SIM in Warton LA5 9RY and there is no 4g connection at all. Was fine a couple of weeks ago. Site says no issues but only connects to 3g and really slow. Any advice pls

  • craig18645879
    craig (@craig18645879) reported

    @O2 Customer service is atrocious and the major focus is on free holidays 😤. A whole month of NO 4G From a company that proclaims a fantastic service “ Friday in Priority” .. prioritise a better service for EXISTING customers

  • Gylo
    NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!