O2 outages and service status in West Hanney, England

Problems in the last 24 hours in West Hanney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Hanney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Hanney, England

The most recent O2 outage reports came from the following cities: Oxford, Carterton, Didcot, Faringdon, and Wantage.

City	Problem Type	Report Time
Oxford	Internet	2 days ago
Carterton	Phone	7 days ago
Didcot	Internet	1 month ago
Didcot	Total Blackout	1 month ago
Oxford	E-mail	1 month ago
Faringdon	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near West Hanney, England

Latest outage, problems and issue reports in West Hanney and nearby locations:

• 
  Keith Merriman (@uzi_mc) reported 12 minutes ago from Wootton, England

  @O2 Any update yet @O2? I’m trying to buy this for my 15 year old daughter who is having to self-isolate over Christmas. If you can’t fix it, I want to cancel and will just go direct to Disney and forget the discount.

• 
  Tammy Gorst (@Tottyuk) reported 13 minutes ago from Lambourn, England

  @Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!

• 
  Anthony Williams (@passionforpiano) reported 25 minutes ago from Radley, England

  @O2 I’m an O2 fan but at a time when many will have been given new apple watches its hugely disappointing that we can’t then subscribe to an O2 mobile data plan for the watch due to ‘known technical issues’.

• 
  Rewky (@jozak123) reported 45 minutes ago from Didcot, England

  @O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄

• 
  Anya Halina Dunne (@dunne_anya) reported 47 minutes ago from Carterton, England

  That is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2

• 
  Kevan Matthews (@kevanmatthews) reported 49 minutes ago from Abingdon, England

  @O2 Pleased you linked up with #LiveAtWorthyFarm ? Lots of links not working and nothing from @glastonbury .

• 
  Razvan Neacsu (@RNeacsu) reported 52 minutes ago from Didcot, England

  @O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Glover (@G10V3M4N) reported 6 minutes ago

  @O2 Hi. I have O2 and virgin broadband. When I try to sign up to volt it says not available. Is there something wrong I can fix?

• 
  Chris (@hannon_ch) reported 6 minutes ago

  @O2 my travel travel bolt on is activated yet you’ve been charging me for the last 4 days and I’m capped out. Not waiting 30 minutes to speak to someone when I’m abroad and your messenger service is ‘too busy’. Can you contact me please. Thanks.

• 
  White (@WhiteFamily72) reported 7 minutes ago

  @O2 I need someone to call me. I’m being charged for a phone I haven’t received. Your call centre is failing me with press 1 for this and 2 for this but none of them are appropriate. Awful service and I’m a new customer.

• 
  Ray Routledge (@RayRoutledge) reported 7 minutes ago

  @Steph_Mayo @O2 It doesnt matter if it recognises what you put in, a few more menu layers later and it will just hang up on you! Im on my 5th call now and just chose the option for Stolen Phone hoping someone there will answer. Hope this is not the state of them now they are with Virgin Media.

• 
  Sam (Stormfly) 🦁 (@Koire) reported 8 minutes ago

  @O2 Hi, new customer... trying to activate SIM... won't connect to the network and website says to call... got told there will be a message sent to the number I was calling about but as it won't connect to the network I can't get the code and can't get through to anyone.

• 
  Steve Devlin (@steve66stevie66) reported 10 minutes ago

  @O2 @goodthingsfdn Pity you can’t also donate it to those that pay for it but can’t get it because the network is crap.

• 
  Joanne Gibbs (@jogibbs80) reported 10 minutes ago

  @O2 new customer here!.. ordered phone with a contract on 26/11… click and collect expected 30/11. No phone at the store.stuck in system?.on live chat .phoned numerous times.. DM’d O2 and “urgent number” My order was taken so swiftly but for some reason nobody can help me now?

• 
  Reece (@SuchMuchPlay) reported 12 minutes ago

  @O2 I'm not with o2 Mobile, and I can't use the app to contact for help as my account is "newer than 48 hours". Could I please get a phone number free to call? Thank you.

• 
  Guy Parsons (@GuyP) reported 14 minutes ago

  Current state of @O2 customer service: - website + phone tree are recursive, make it impossible to speak to a human! - actual contact deets are hidden on 'how to complain' page - live chat unavailable: 'all agents busy' for last 2 days - 0 'call me back' slots over next month

• 
  Shaz Ahmad (@ShazAhmad3) reported 15 minutes ago

  @O2 hi there. Why is it (almost) every place I go, your network is just so damn slow... And I'm in London.