O2 outages and service status in West Hanney, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around West Hanney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Hanney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Hanney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Hanney, England
The most recent O2 outage reports came from the following cities: Oxford, Carterton, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 14 days ago |
|
Oxford
|
Total Blackout | 15 days ago |
|
Oxford
|
Internet | 17 days ago |
|
Carterton
|
Phone | 22 days ago |
|
Didcot
|
Internet | 2 months ago |
|
Didcot
|
Total Blackout | 2 months ago |
Community Discussion
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O2 Issues Reports Near West Hanney, England
Latest outage, problems and issue reports in West Hanney and nearby locations:
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Tammy Gorst (@Tottyuk) reported from Lambourn, England@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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Keith Merriman (@uzi_mc) reported from Wootton, England@O2 Any update yet @O2? I’m trying to buy this for my 15 year old daughter who is having to self-isolate over Christmas. If you can’t fix it, I want to cancel and will just go direct to Disney and forget the discount.
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Anya Halina Dunne (@dunne_anya) reported from Carterton, EnglandThat is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2
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Wayne Wheatley (@WayneWheatley44) reported from Faringdon, EnglandHi @O2, Is there any way of being released from my 24-month contract early without a early exit fee? I have 9 months left. I am really disappointed with the service I am receiving, as I very rarely get a decent signal anywhere.
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks
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Kevan Matthews (@kevanmatthews) reported from Abingdon, England@O2 Pleased you linked up with #LiveAtWorthyFarm ? Lots of links not working and nothing from @glastonbury .
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Anthony Williams (@passionforpiano) reported from Radley, England@O2 I’m an O2 fan but at a time when many will have been given new apple watches its hugely disappointing that we can’t then subscribe to an O2 mobile data plan for the watch due to ‘known technical issues’.
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Rewky (@jozak123) reported from Didcot, England@O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care
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Next Chapter Tattoo (@NextChapterTat) reported@O2 Why are you no longer able to send away repairs from store? Weve been sent pillar to post.... store flat our refused to send away for repair. I think this may be a false advertising issue...website needs updating as it says differently.
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Richard Sears (@BucketofFrogs) reported@O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?
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alaw mot (@SimonTa44447286) reported@O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again
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Mr Angry (@angry_corner) reported@O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!
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Uptown entertainment discos (@Uptowndiscos) reported@O2 Is there somebody I can speak to which isn't an Indian call centre please to discuss this ?as I'm going from pillar to post since January and not a happy O2 business customer. Been with you 13 years and never been treated this badly
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Fra (@alljustobservat) reported@O2 someone has setup an account in my name and your fraud assistance is next to useless no ref provided and no call back - who can fix this asap
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Mr Paul Goddard Esquire (@onemoreday1966) reportedJust nearly been scammed by someone claiming to be from @O2 The first to tell ppl to be careful, but I was suckered in, ended call and called the company to make sure all was well. Great customer service from them though. People beware!
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Shana Hendry (@Happyengland79) reported@O2 are stealing from it's customers by making it impossible to claim our rewards. This will also be passed onto the ombudsman as your complaints service is ****! #evidenceforombudsman
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The Tourette's in my head (@TouretteIn) reported@FHawksworth @O2 I know what you mean, these consultations can go either way, depending on who you get. And I have had weird issues with Vodafone and EE not connecting, no idea why, some calls go straight to voicemail despite the phone being charged and in range. Technology inconsistency sucks!