O2 Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@O2 sometime ago I complained about lack of 3G and 4G in the MK43 0PS area. It’s still no better. To help locate the What3words reference is ///stalemate.take.drifting Please rectify
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AlanJLuste
(@AlanJLuste) reported
from
Oxfordshire, England
Just went into your oxford city branch and walked out again purely because you staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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AlanJLuste
(@AlanJLuste) reported
from
Oxfordshire, England
Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #WantedToUpgrade #GreatServiceThere #JustSaying @O2
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@O2 My mobile is 07740 200127 however there has never been any O2 service at MK43 0PS so I think it’s more that a mast faulty
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Emz 🥰
(@ItsEmz27) reported
from
Oxfordshire, England
I wanna move to @O2 cause Vodafone is just shit to me but I only got my phone in November 😕
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Steve Killick
(@SteveKillick90) reported
from
Kidlington, England
@O2 I'm not sure if it's down to the electric issues we are currently having with @ssencommunity at the moment but my phone signal is playing up in the OX51SU area?
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
@sammatterface @O2 is appalling. no signal at St Mary's for the woman's Euros.
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Steph
(@StephaniieJane) reported
from
Great Milton, England
@O2 have given me a faulty phone yet I have to go without while they fix it 👀
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Rewky
(@jozak123) reported
from
Didcot, England
@O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄
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Anthony Williams
(@passionforpiano) reported
from
Radley, England
@O2 I’m an O2 fan but at a time when many will have been given new apple watches its hugely disappointing that we can’t then subscribe to an O2 mobile data plan for the watch due to ‘known technical issues’.
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Keith Merriman
(@uzi_mc) reported
from
Wootton, England
@O2 Any update yet @O2? I’m trying to buy this for my 15 year old daughter who is having to self-isolate over Christmas. If you can’t fix it, I want to cancel and will just go direct to Disney and forget the discount.
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
Another city. this time Milton Keynes. Of course I don't have signal @O2 My phone is pointless. works nowhere. 5G doesn't exist either.
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AlanJLuste
(@AlanJLuste) reported
from
Oxfordshire, England
Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Now that virgin are taking over @O2 perhaps we might get a phone signal and 4G in the MK43 post code area.
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Ian Henry
(@Henry72R) reported
from
Freeland, England
@O2 Not had WiFi calling available at home for weeks, online info doesn’t cover the issue and can’t get any support as only available for fraud or stolen phones! How am I supposed to fix this???
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Kevan Matthews
(@kevanmatthews) reported
from
Abingdon, England
@O2 Pleased you linked up with #LiveAtWorthyFarm ? Lots of links not working and nothing from @glastonbury .
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Jeff Slade
(@MadJeffSlade) reported
from
Oxfordshire, England
@O2 I have spent three hours on chat and on hold on the telephone trying to find out why I have not received the SIM card I ordered on Sunday. Nobody seems to know why it hasn’t been dispatched. I’m told I have to cancel the order and re-order. Customer service: ABYSMAL!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Just thought but I wondered if @O2 ever considered putting a signal in the MK43 post code area.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PhotosfromAnt
(@PhotosfromAnts) reported
I DM'd you as requested @O2 and replied to the email address you supplied. I haven't had a reply! Sad times for customer service and promotions....maybe it was just a marketing ploy!
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Kerry Leese
(@KerryLeese) reported
Blinking heck @O2 have you got issues or am I just not destined to have internet? Since firing my pocket hotspot up in my business last week it’s been nothing but problems especially when trying to do lives on Facebook.
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dilussoclothinguk
(@DiLussoMenswear) reported
@BBCWatchdog please look at @o2 terrible nextwork non existence 5g or 4g or 3g not receiving what I'm paying for unable to cancel with out fee
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Becky❣️
(@Beckss_91) reported
@O2 im having bad signal problems at the moment. Can u help me?
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Ross Hume
(@RossHume) reported
@O2 can you tell me why the signal is so much worse in Thirsk in recent weeks.
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♡ Amy ♡
(@lem0nnn_) reported
If only @O2 were available for those who actually need urgent help instead of those who are complaining.
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Ryan Hudson
(@IamRyanHudson) reported
@KerryLeese @O2 Don’t think you’re alone @KerryLeese 4G is terrible this end of town too!
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Scott
(@ScottyM1993) reported
@O2 A mast has been down in my area since the beginning of April.I get daily updates for ongoing works and the deadline gets further away. This is causing me not to be able to use my mobile data, minutes or texts that I pay for.Will I get a discount due to this until it is fixed?
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Vanessa Barnes
(@VanessaFBarnes) reported
@O2. your advice to contact the payment management team was ill advised. The tel no you gave me was for customer services although eventually they did put me through to pm team. They cannot help me and have also sent an email to the management escalation team.
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Pennywise
(@kidvicious82) reported
@MrMJCox @O2 Worst signal ever with @O2 cancel it and go with anyone else