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O2

O2 Outage Report in Oxford, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Oxford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Oxford, England

The most recent O2 outage reports came from the following cities: Didcot, Oxford, and Wantage.

CityProblem TypeReport Time
Didcot Internet 29 days ago
Didcot Total Blackout 1 month ago
Oxford E-mail 1 month ago
Wantage Internet 2 months ago
Witney Phone 2 months ago
Oxford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • SteveKillick90
    Steve Killick (@SteveKillick90) reported from Kidlington, England

    @O2 I'm not sure if it's down to the electric issues we are currently having with @ssencommunity at the moment but my phone signal is playing up in the OX51SU area?

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @O2 sometime ago I complained about lack of 3G and 4G in the MK43 0PS area. It’s still no better. To help locate the What3words reference is ///stalemate.take.drifting Please rectify

  • pezzaspurs
    Steve Perry (@pezzaspurs) reported from Thame, England

    complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

  • AlanJLuste
    AlanJLuste (@AlanJLuste) reported from Oxfordshire, England

    Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #WantedToUpgrade #GreatServiceThere #JustSaying @O2

  • pezzaspurs
    Steve Perry (@pezzaspurs) reported from Thame, England

    @sammatterface @O2 is appalling. no signal at St Mary's for the woman's Euros.

  • passionforpiano
    Anthony Williams (@passionforpiano) reported from Radley, England

    @O2 I’m an O2 fan but at a time when many will have been given new apple watches its hugely disappointing that we can’t then subscribe to an O2 mobile data plan for the watch due to ‘known technical issues’.

  • ItsEmz27
    Emz 🥰 (@ItsEmz27) reported from Oxfordshire, England

    I wanna move to @O2 cause Vodafone is just shit to me but I only got my phone in November 😕

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks

  • Henry72R
    Ian Henry (@Henry72R) reported from Freeland, England

    @O2 Not had WiFi calling available at home for weeks, online info doesn’t cover the issue and can’t get any support as only available for fraud or stolen phones! How am I supposed to fix this???

  • StephaniieJane
    Steph (@StephaniieJane) reported from Great Milton, England

    @O2 have given me a faulty phone yet I have to go without while they fix it 👀

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Now that virgin are taking over @O2 perhaps we might get a phone signal and 4G in the MK43 post code area.

  • MadJeffSlade
    Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England

    @O2 I have spent three hours on chat and on hold on the telephone trying to find out why I have not received the SIM card I ordered on Sunday. Nobody seems to know why it hasn’t been dispatched. I’m told I have to cancel the order and re-order. Customer service: ABYSMAL!

  • pezzaspurs
    Steve Perry (@pezzaspurs) reported from Thame, England

    Another city. this time Milton Keynes. Of course I don't have signal @O2 My phone is pointless. works nowhere. 5G doesn't exist either.

  • jozak123
    Rewky (@jozak123) reported from Didcot, England

    @O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄

  • uzi_mc
    Keith Merriman (@uzi_mc) reported from Wootton, England

    @O2 Any update yet @O2? I’m trying to buy this for my 15 year old daughter who is having to self-isolate over Christmas. If you can’t fix it, I want to cancel and will just go direct to Disney and forget the discount.

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Just thought but I wondered if @O2 ever considered putting a signal in the MK43 post code area.

  • AlanJLuste
    AlanJLuste (@AlanJLuste) reported from Oxfordshire, England

    Just went into your oxford city branch and walked out again purely because you staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @O2 My mobile is 07740 200127 however there has never been any O2 service at MK43 0PS so I think it’s more that a mast faulty

  • kevanmatthews
    Kevan Matthews (@kevanmatthews) reported from Abingdon, England

    @O2 Pleased you linked up with #LiveAtWorthyFarm ? Lots of links not working and nothing from @glastonbury .

  • AlanJLuste
    AlanJLuste (@AlanJLuste) reported from Oxfordshire, England

    Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iamjustjez
    Jez Kay (@iamjustjez) reported

    @O2 Let down by your recycle team. I queried their offer for my phone and last response from them was one whole week ago. They are currently in possession of my phone and at the very least I would have expected them to offer to send it back. #disappointed

  • summers14
    Andrew Summers (@summers14) reported from Leeds, England

    Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.

  • SPearson90
    Sian (@SPearson90) reported

    @O2 hi is there currently issues with the payment service? Not accepting any of my bank cards and these are with two separate banks. Thanks

  • SophieeHopee
    Sophie!❤ (@SophieeHopee) reported

    Hey @O2 I’m trying to sort out compensation for my sons phone as it’s been out of service and I’ve still been paying it! Yet I’ve been on the phone for over an hour trying to get through to someone! Any Help Would Be Appreciated!

  • mohcader
    Mo Cader (@mohcader) reported

    Worse thing is your customer service staff who has a I don’t care attitude working from home said to me just sign up as a new customer and get your pac code when I am already a @O2 customer! No logic at all!

  • LLouisexo
    Laura (@LLouisexo) reported

    @O2 hiiii! I’ve sent a DM, I’ve cancelled and left O2 and was told to remove direct debit etc but I’m still getting told I need to pay?! I don’t have my phone or anything, I cancelled and left 2 weeks ago! Please can you help! Thank youuuu💙

  • Becca_Docherty_
    Rebecca-Docherty (@Becca_Docherty_) reported

    @O2 That's fine but I don't understand why you'd start a conversation with me to resolve the issue then all of a sudden stop + not tell me you're busy and someone will get back to me. It only aids in my frustration

  • NathFerguson
    Nath (@NathFerguson) reported

    @Katy_mo @O2 Exactly my 4G and 5G has **** been like it for over a year and they don’t care about fixing it all they want is ur Money year after year they increase your bill but the service doesn’t improve the more you complain the more they ignore you just refuse to pay it till they fix it

  • mohcader
    Mo Cader (@mohcader) reported

    Why do companies never treat customers with kindness, respect for being loyal with them for many years….@O2 you provide such poor customer service and don’t even try to keep your customers happy! You offer higher prices for being loyal and better offer for new customers! Poor

  • philhellena
    dame philhellena (@philhellena) reported

    @O2 Still regularly getting No Signal due to a fire at a local mast WEEKS ago. And now you have the cheek to tell me you’re putting up prices!