O2 outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent O2 outage reports came from the following cities: Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot
|
Phone | 18 days ago |
|
Didcot
|
Phone | 2 months ago |
|
Oxford
|
Phone | 2 months ago |
|
Oxford
|
Total Blackout | 3 months ago |
|
Oxford
|
Internet | 4 months ago |
|
Oxford
|
Total Blackout | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Anthony Williams (@passionforpiano) reported from Radley, England@O2 I’m an O2 fan but at a time when many will have been given new apple watches its hugely disappointing that we can’t then subscribe to an O2 mobile data plan for the watch due to ‘known technical issues’.
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Emz 🥰 (@ItsEmz27) reported from Oxfordshire, EnglandI wanna move to @O2 cause Vodafone is just shit to me but I only got my phone in November 😕
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks
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Steve Perry (@pezzaspurs) reported from Thame, England@sammatterface @O2 is appalling. no signal at St Mary's for the woman's Euros.
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Rewky (@jozak123) reported from Didcot, England@O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄
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Keith Merriman (@uzi_mc) reported from Wootton, England@O2 Any update yet @O2? I’m trying to buy this for my 15 year old daughter who is having to self-isolate over Christmas. If you can’t fix it, I want to cancel and will just go direct to Disney and forget the discount.
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Steve Killick (@SteveKillick90) reported from Kidlington, England@O2 I'm not sure if it's down to the electric issues we are currently having with @ssencommunity at the moment but my phone signal is playing up in the OX51SU area?
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AlanJLuste (@AlanJLuste) reported from Oxfordshire, EnglandJust walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandNow that virgin are taking over @O2 perhaps we might get a phone signal and 4G in the MK43 post code area.
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Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England@O2 I have spent three hours on chat and on hold on the telephone trying to find out why I have not received the SIM card I ordered on Sunday. Nobody seems to know why it hasn’t been dispatched. I’m told I have to cancel the order and re-order. Customer service: ABYSMAL!
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Bill Butcher (@wcbutcher) reported from Kidlington, England@O2 sometime ago I complained about lack of 3G and 4G in the MK43 0PS area. It’s still no better. To help locate the What3words reference is ///stalemate.take.drifting Please rectify
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Kevan Matthews (@kevanmatthews) reported from Abingdon, England@O2 Pleased you linked up with #LiveAtWorthyFarm ? Lots of links not working and nothing from @glastonbury .
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AlanJLuste (@AlanJLuste) reported from Oxfordshire, EnglandJust walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #WantedToUpgrade #GreatServiceThere #JustSaying @O2
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Steve Perry (@pezzaspurs) reported from Thame, Englandcomplain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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Bill Butcher (@wcbutcher) reported from Kidlington, England@O2 My mobile is 07740 200127 however there has never been any O2 service at MK43 0PS so I think it’s more that a mast faulty
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Ian Henry (@Henry72R) reported from Freeland, England@O2 Not had WiFi calling available at home for weeks, online info doesn’t cover the issue and can’t get any support as only available for fraud or stolen phones! How am I supposed to fix this???
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Steve Perry (@pezzaspurs) reported from Thame, EnglandAnother city. this time Milton Keynes. Of course I don't have signal @O2 My phone is pointless. works nowhere. 5G doesn't exist either.
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandJust thought but I wondered if @O2 ever considered putting a signal in the MK43 post code area.
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AlanJLuste (@AlanJLuste) reported from Oxfordshire, EnglandJust went into your oxford city branch and walked out again purely because you staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2
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Steph (@StephaniieJane) reported from Great Milton, England@O2 have given me a faulty phone yet I have to go without while they fix it 👀
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Blackmore (@megatronman) reported@O2 I've been waiting for a replacement refurbished iPhone 16e since 10 July. Your agent says a complaint was raised 25 July, but I was never notified. If the exact model is unavailable, why not offer an alternative?
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Phil (@Philwafer1) reported@O2 Still nothing??? Worst service ever 👍🏻
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Hugh Gascoyne (@1PlatQCoy) reported@O2 @ComradeAzul I now live abroad and I have no way to contact 02 in the UK to pay my bill from an overseas account. The usual on line and domestic methods of paying are not available and NOBODY answers the number for those looking for support from overseas. Please help me with an email address
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Glenn Matthew (@gmkfyi) reported@virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?
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Rebecca C 💙💙💙 (@artdeco_fan) reportedYour complaint system is not fit for purpose! Your online complaint form does not work, it just gives a generic error message (this is not new, it's been the case for at least 2 months) and the complaint email address just bounces back. #disgusting @O2
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Leslie Bedford (@bedford_leslie) reported@O2 Tesco mobile use O2 as there signal carrier ie Tesco piggy back off O2.
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Liesl_ (@_lliesl_) reported@jmellling1895 @O2 @davehpayne That's very interesting. I have had problems for months with the O2 app, periodically not letting me log in. Won't let me upgrade my tariff. When I tried to submit a complaint it failed Call centre suggesting I was the problem. I'm leaving them now. I have had enough.
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Lynx IDG (@Lynxidg) reported@O2 Can someone in the UK explain your renewal pricing? We’re an O2 Business customer. We have a written renewal offer, but your telephone team is quoting completely different prices and says prices change monthly. We’ve now had to raise a formal complaint. Please explain
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Neil Lilly (@NeilLilly) reported@O2 Are you actually serious? I work in these places on a regular basis and there is ALWAYS no signal. I don’t expect to pay for a service that I do not receive.
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Ady Hewitt (@adyhewitt) reported@o2 still awaiting my call back from your customer support team from yesterday afternoon