O2 Outage Report in Thame, Oxfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thame, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thame, England
Latest outage, problems and issue reports in Thame and nearby locations:
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Jo Meeres
(@JoMeeres) reported
from
High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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Lordmvarder
(@IanBottomer) reported
from
Aston Clinton, England
@O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!
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Jay Blake
(@jayblake_) reported
from
Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
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Kat De Keyser
(@kathughes84) reported
from
High Wycombe, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
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Anthony Williams
(@passionforpiano) reported
from
Radley, England
@O2 I’m an O2 fan but at a time when many will have been given new apple watches its hugely disappointing that we can’t then subscribe to an O2 mobile data plan for the watch due to ‘known technical issues’.
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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Steph
(@StephaniieJane) reported
from
Great Milton, England
@O2 have given me a faulty phone yet I have to go without while they fix it 👀
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Rewky
(@jozak123) reported
from
Didcot, England
@O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Sean Meade
(@n1spm) reported
from
High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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Jeff Slade
(@MadJeffSlade) reported
from
Oxfordshire, England
@O2 I have spent three hours on chat and on hold on the telephone trying to find out why I have not received the SIM card I ordered on Sunday. Nobody seems to know why it hasn’t been dispatched. I’m told I have to cancel the order and re-order. Customer service: ABYSMAL!
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Christopher A. Hamer
(@chrisahamer) reported
from
Haddenham, England
@O2 Haha no, you might be able to help Dave, but you were about as standoffish and difficult as I’d expect from a mid tier operator. In fact, my experience with you highlighted why I left you 12+ years ago and why I sure as hell wouldn’t go back to you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Elliott
(@JElliott_MIC) reported
@O2 help. In europe and connected to cosmo on E but no 3g. Roaming is on. Bolt ons bought.
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Chris Stevenson SDP
(@CS__UK) reported
@O2 you need to sort your customer service out. Went into one store to look at an upgrade and the guy had no idea about the phone, called it the Samsung pixel pro several times. Tried on a call and the agent I had didn't seem bothered so I gave up. Might be time to look at others
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Rajinder Gupta
(@rajgupta292611) reported
@O2 My old number has made out of service by O2 for the last 4 days and every time ring customer care service and says it takes 24 hours. Please restore my number
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Cat, mamma del gatto 🏴🇮🇹
(@BabanCat1) reported
@Cardiff_Cyclist @O2 No service for two days
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𝑑𝑎𝑛𝑖.
(@danyologic) reported
@O2 hii! If I’m transferring my number and I requested that when I got my sim only, is there anything else I need to do other than put my SIM card in and wait? The PAC code has been already entered when I bought my sim only. Just never done it before, so all new!
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Cat, mamma del gatto 🏴🇮🇹
(@BabanCat1) reported
@SeaCasa1 @O2 There’s a problem a mast apparently
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Helen Mrs Happy
(@helenmc46972890) reported
@lozzylols @O2 And I’ve just upgraded to get more mobile data too and it’s not working
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EmmaRoseHarvey
(@Emma96Harvey) reported
Not sure what is up with @O2 but not getting a signal anywhere in Colchester town centre... Hopefully it will be sorted by Friday as I'll be working in town then!
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Seán Maskey
(@SeanMaskey) reported
@O2 hi. I've been getting these emails. Dec 21. "Looks like a nearby phone mast isn’t working as it should, sorry." you then tell me its all fine. is it phishing? its not FINE! no data outside, let alone inside. please fix it.
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Mad Scientist 💙
(@madscientist700) reported
@O2 Complete joke of a network. You might not charge to roam but I couldn't get a signal in UK so left at earliest opportunity