O2 Outage Report in Thame, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thame, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thame, England
Latest outage, problems and issue reports in Thame and nearby locations:
-
Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
-
Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
-
Jeff Slade
(@MadJeffSlade) reported
from
Oxfordshire, England
@O2 I have spent three hours on chat and on hold on the telephone trying to find out why I have not received the SIM card I ordered on Sunday. Nobody seems to know why it hasn’t been dispatched. I’m told I have to cancel the order and re-order. Customer service: ABYSMAL!
-
tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
-
Emz 🥰
(@ItsEmz27) reported
from
Oxfordshire, England
I wanna move to @O2 cause Vodafone is just shit to me but I only got my phone in November 😕
-
Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
-
Steph
(@StephaniieJane) reported
from
Great Milton, England
@O2 have given me a faulty phone yet I have to go without while they fix it 👀
-
Jay Blake
(@jayblake_) reported
from
Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
-
Jo Meeres
(@JoMeeres) reported
from
High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
-
Christopher A. Hamer
(@chrisahamer) reported
from
Haddenham, England
@O2 Haha no, you might be able to help Dave, but you were about as standoffish and difficult as I’d expect from a mid tier operator. In fact, my experience with you highlighted why I left you 12+ years ago and why I sure as hell wouldn’t go back to you.
-
Sean Meade
(@n1spm) reported
from
High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
-
Kat De Keyser
(@kathughes84) reported
from
High Wycombe, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Rewky
(@jozak123) reported
from
Didcot, England
@O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
-
Anthony Williams
(@passionforpiano) reported
from
Radley, England
@O2 I’m an O2 fan but at a time when many will have been given new apple watches its hugely disappointing that we can’t then subscribe to an O2 mobile data plan for the watch due to ‘known technical issues’.
-
🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
-
Lordmvarder
(@IanBottomer) reported
from
Aston Clinton, England
@O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!
-
Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks
-
tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Kelsey
(@Jugdar013) reported
Hi @O2 I have a new phone with you and woke up this morning to find a dead pixel in the middle. It was not there last night and the phone had not moved all night so unless it was caused by being on charge its an issue with the phone. Please advise as its right in the middle
-
Ravi Gandhi
(@Ravzz_G) reported
@O2 I'm unable to activate my free 3 months of Disney+ in My O2 extras. It just keeps giving me a 404 error...please fix
-
Faye Roberts
(@FayeRoberts1975) reported
@O2 I cannot get my Disney+ extra to work, it states ‘Sorry, we can't show you this extra at the moment.’ Help?!?
-
Camilla Sally Louise Latham 🌸
(@CamillaLatham30) reported
@O2 so I set up a direct debit so I could order the new Apple Watch but it wouldn’t let me order it online? Do I physically have to go to any local o2 to sort out the issue?
-
Jade (제이드 | ジェイド)
(@BubblegumNinjaz) reported
@3mziboo @O2 I've also been trying all day since yesterday without any luck. Apparently someone said that the link is broken and needs fixing by tech team (they spoke to a manager). However O2 will keep saying its because the offer is "popular"
-
David Wright
(@WrightDpw) reported
@O2 @Indiechix Standard response that was given 4 days ago ! And still counting, time to leave o2, poor customer service.
-
Shell
(@Michell37740573) reported
No signal since yesterday please @O2 get it sorted. I pay a lot of my hard earned money to you, I’d like a full service. #nosignal #O2
-
Donal MacAuley
(@dmacauley_) reported
@O2 appalled by your customer service. For months I’ve tried transfer of ownership and have been told to go in store, call 202 etc and I’m being bounced around. I’m now being asked for the model of a phone I haven’t used for years on an account that I cannot access.
-
MiMi
(@kimmymimi123) reported
Hey @O2, all I want for Christmas is my 4G working 24/7. Everyday my internet stops working from 12:00 - 17:00. I know the network status website says “Our network can get busy in this area” but it’s been going on for months and it’s not even slow internet. Just no internet.
-
Kelly Tobin
(@kellymarie6262) reported
@JasonPh08704902 @O2 The customer service on this issue has been appalling! The link hasn’t worked at all since they sent out emails offering Disney+ as a free extra. Keep changing the reasons why it’s not working and just tell people to keep trying. Why not give people a timeframe??