O2

O2 Outage Report in Princes Risborough, Buckinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Princes Risborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Princes Risborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Princes Risborough, Buckinghamshire, England 12/08/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Princes Risborough, England

Latest outage, problems and issue reports in Princes Risborough and nearby locations:

  • n1spm Sean Meade (@n1spm) reported from High Wycombe, England

    Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming

  • shaqlockholmes Lil’Shaq👊🏻 (@shaqlockholmes) reported from Princes Risborough, England

    @CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off

  • IanBottomer Lordmvarder (@IanBottomer) reported from Aston Clinton, England

    @O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!

  • The_United_Lion Stephen ☘️🦁🐝 (@The_United_Lion) reported from Chesham Bois, England

    Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.

  • kathughes84 Kat De Keyser (@kathughes84) reported from High Wycombe, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • timnisbet tim nisbet (@timnisbet) reported from Hazlemere, England

    The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up

  • tanfish38 Tanya Fisher (@tanfish38) reported from Chesham Bois, England

    3rd day with no signal @O2 🤬

  • Anna8Brown Anna Brown 🦎 (@Anna8Brown) reported from Northchurch, England

    @O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    @O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!

  • Ricardo_7united 🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported from High Wycombe, England

    @sophdefoe92 I had that problem on @O2 but managed to sort it out

  • susancatton1955 Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • jayblake_ Jay Blake (@jayblake_) reported from Marlow Bottom, England

    Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Haddenham, England

    @O2 Haha no, you might be able to help Dave, but you were about as standoffish and difficult as I’d expect from a mid tier operator. In fact, my experience with you highlighted why I left you 12+ years ago and why I sure as hell wouldn’t go back to you.

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.

  • shaqlockholmes Lil’Shaq👊🏻 (@shaqlockholmes) reported from Princes Risborough, England

    @CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off

  • StephaniieJane Steph (@StephaniieJane) reported from Great Milton, England

    @O2 have given me a faulty phone yet I have to go without while they fix it 👀

  • JoMeeres Jo Meeres (@JoMeeres) reported from High Wycombe, England

    @lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback

  • timnisbet tim nisbet (@timnisbet) reported from Hazlemere, England

    I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nepomucene Olivier (@Nepomucene) reported

    @WilliamNB @AusterfieldM @O2 Never forget that as a MVNO, GiffGaff did not have priority access to their signal. For quality (but not price) you’re always better off with the real operator. And if you depend on it to work, mobile (& broadband) is not the best place to save money :-(

  • DJPAULETTE PAULETTE (@DJPAULETTE) reported

    @russmather @O2 I have told them to cancel @O2 #fraud department are looking into it.

  • katiecutspaper Doily Parton (@katiecutspaper) reported

    @o2 Can you help? My phone shows strong 4g signal but no internet is working. It’s not ideal when I’m trying to sort out getting to the vaccination centre 😫

  • Kaoskev1 Kaoskev (@Kaoskev1) reported

    Hi @O2 Could you please explain how you got access to my data. I'm not your customer and never have been. This is in breach of GDPR and is a criminal offence. Let me know as I'd like any info you have on my deleted asap!

  • Ga26178731Jamie jamie (@Ga26178731Jamie) reported

    @O2 I want a manager to call me now your customer service team don’t want to put the through to someone as I want to make a complaint

  • WilliamNB 🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦 (@WilliamNB) reported

    @KarlOnSea @giffgaff Oh no! @O2 (or anything running off O2) is firmly out of the question. Ultimately it's their crap service that's the problem

  • aaron_mcr Aaron Allen (@aaron_mcr) reported

    @O2 It didn’t give me a chance to click cancel, the app is working again now. Thanks for the help

  • samcott23 Sam Cottingham (@samcott23) reported

    @O2 Any chance I can have a quote to terminate my contract please! Wanting to change over to @EE as I always have **** signal wherever I am and it’s something I should never have swapped over from. Thanks

  • DeborahBiggs6 Deborah Robson (@DeborahBiggs6) reported

    @O2 hi I’ve just joined you and need to add WiFi calling to my account but can’t get hold of anyone at customer services via chat or phone - can somebody help me out please? My phone is definitely compatible, I just need someone to click a button at your end! Thanks :)

  • kath782 Kath (@kath782) reported

    @O2 Sorted now. Both existing customers but it took over an hour on the phone with terrible sound quality. Really difficult.