O2 Outage Report in Hazlemere, Buckinghamshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hazlemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Slough, High Wycombe and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| High Wycombe |
Phone | |
| Hemel Hempstead |
Phone | |
| High Wycombe |
Phone | |
| Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
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Christopher A. Hamer
(@chrisahamer) reported
from
Haddenham, England
@O2 Haha no, you might be able to help Dave, but you were about as standoffish and difficult as I’d expect from a mid tier operator. In fact, my experience with you highlighted why I left you 12+ years ago and why I sure as hell wouldn’t go back to you.
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Anna Brown 🦎
(@Anna8Brown) reported
from
Northchurch, England
@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Jo Meeres
(@JoMeeres) reported
from
High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Sean Meade
(@n1spm) reported
from
High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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Tanya Fisher
(@tanfish38) reported
from
Chesham Bois, England
3rd day with no signal @O2 🤬
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Jay Blake
(@jayblake_) reported
from
Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andi Price
(@thegeufron) reported
@O2 having an enormous amount of trouble in trying to get a new Sim card for a lost phone!!! Ridiculous and hang up when asked their name. Very very average O2 So how do I get a new SIM card for a lost phone … over 1 hour on this don’t send a text to the phone as it’s lost Doh
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raffy.
(@RaffyThani) reported
@O2 my network is down fully. I can’t call, text or do anything! Please help. I’m using WiFi right now. This is not good
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Ed Boris
(@edboris) reported
@O2 10 hours later, still no answer to my support request. Rubbish, appalling.
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Henry
(@TTRS59) reported
@O2 hi, had a PAC ported across this morning. Would be told everything would be ready before 18:00. I cannot receive calls or send/receive texts. Made numerous calls to O2 today with no resolution and disconnected numerous times while waiting for customer services. Please advise.
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Chris Miller
(@chris_miller78) reported
@O2 no signal for weeks now at home. Any idea what’s going on?
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Lee
(@beachjunkey) reported
. @O2 why can’t I add the ‘Travel’ bolt on? It keeps saying I need to be a pay monthly customer. What have I been doing all these years? Going to South Africa and don’t want to get robbed by O2 so trying to make sure I’m covered 😡
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Chris Glass
(@itschrisglass) reported
@O2 you’ve disconnected my sim again. Two days after fixing it. I’ve sent you a dm with the details. Please fix it asap, I’m on call for a hospital and this is totally unacceptable
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Dec Maher
(@decmaher8) reported
@O2 Is it possible to cancel the contract on line? I can’t afford to be waiting an hour to speak to someone
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Joe Haywood
(@JoeTHaywood) reported
Never known customer service as bad as @O2’s. They sell you a faulty phone, 3 months later it breaks, and they refuse to do anything about it. Genuinely hung up on me. Won’t even acknowledge the complaint I sent in. Absolutely disgraceful.
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Mary N-T
(@MaryNT16) reported
@O2 Why is the network provided time on my phone 16 minutes fast?