O2 Outage Report in Hazlemere, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hazlemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Aylesbury, Chesham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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Jay Blake
(@jayblake_) reported
from
Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
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Christopher A. Hamer
(@chrisahamer) reported
from
Haddenham, England
@O2 Haha no, you might be able to help Dave, but you were about as standoffish and difficult as I’d expect from a mid tier operator. In fact, my experience with you highlighted why I left you 12+ years ago and why I sure as hell wouldn’t go back to you.
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Tanya Fisher
(@tanfish38) reported
from
Chesham Bois, England
3rd day with no signal @O2 🤬
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Sean Meade
(@n1spm) reported
from
High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Jo Meeres
(@JoMeeres) reported
from
High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Anna Brown 🦎
(@Anna8Brown) reported
from
Northchurch, England
@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Greene
(@liamgreene) reported
@O2 They had signal? Definitely not on 02 then
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in_denial
(@lamas_rule) reported
@dowers_kylie @O2 Still no signal in kippax I guess no service means we get money off our bill
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Jill
(@_JHedge) reported
@O2 twice I’ve been hung up on by your agents today, awful service
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Tony Johnson
(@TJSTR) reported
@O2 I’m trying to reach someone via your chat as I’ve just arrived in Egypt & tried to buy a travel bolt on. Seems this isn’t applicable to Egypt & I’ve been sent a message saying I’m nearing a limit and have a large bill after a few hours of little use. Anyone there to help?
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paul calvo nimo
(@NimoPaul) reported
@O2 taken out a new contract for £12 with you 5 days ago . first billing has come in and it is over£13 that isnt what i signed up to. i have 28days cooling down period . think im mooving to another company
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Quantum Skyline
(@QuantumSkyline) reported
@O2 Surprised the text got through on your network.
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Harp
(@HarpSilver) reported
@O2 No problems with the signal or the service in Edinburgh Scotland they are fairly decent way better than 3 and EE in customer service and tons better than the evil V. Though I agree with didn't you put your phone on silent at night.
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KingKaTaRa
(@Gjack9) reported
@O2 love how i call to cancel my contract it just cuts me off. Convenient eh?
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David Partlow
(@PartlowDavid) reported
@O2 your customer service is appalling, I’ve spent over three hours on the phone to six different people to try and change an upgrade within the 14 day period. None of your staff able to help, promised call backs don’t happen, system failings and five days later no resolution!
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Jay
(@join4te) reported
@O2 Day 50 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.