O2 outages and service status in Hazlemere, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Hazlemere, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hazlemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hazlemere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at O2
O2 is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hazlemere, England
The most recent O2 outage reports came from the following cities: Aylesbury, Slough, and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
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Internet | 3 months ago |
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Phone | 3 months ago |
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Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Jo Meeres (@JoMeeres) reported from High Wycombe, England@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, EnglandIf I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Cupcakejaney (@Cupcakejaney1) reported from High Wycombe, England.@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you
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Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Anna Brown 🦎 (@Anna8Brown) reported from Northchurch, England@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.
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julie virgo (@julie_virgo1) reported from Croxley Green, England@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Steve Perry (@pezzaspurs) reported from Thame, Englandcomplain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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Christopher A. Hamer (@chrisahamer) reported from Haddenham, England@O2 Haha no, you might be able to help Dave, but you were about as standoffish and difficult as I’d expect from a mid tier operator. In fact, my experience with you highlighted why I left you 12+ years ago and why I sure as hell wouldn’t go back to you.
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Tim Cawte (@timlimbim) reported from Maidenhead, EnglandWow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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لويد سا (@iLloyd_Sa) reported from Hillingdon, England@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Alex Murray (@alexmurray12) reported from Hillingdon, England@O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2
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Susan Catton (@susancatton1955) reported from Amersham, England@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandIf your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandSo now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Evans 🏴🇮🇪 (@dazz20) reported@BelfastGiants @O2 They are shockingly bad
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Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reportedAbysmal @O2 customer service. Absolutely abysmal. Made a down payment of 20 quid for £54 monthly account payment this month which hasn’t yet been recorded or recognised on online o2 account despite leaving my bank account several days ago. /1
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𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported@O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!
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Jamie Roberts (@jroberts1981) reported@SteveJoyce14 @O2 @TheGillsFC I'm on O2 and the signal in Gillingham is shocking
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Ryan Davies (@ripinmypants) reported@O2 can you please respond to my complaint and inbox i’ve been messaging since yesterday !
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Northernguy (@mcalvert1066) reported@O2 customer service is shocking
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Neil G (@granth1974) reportedMy postcode BR1 5BJ shows 5G+ good coverage yet I get 4G only. I pay 5G so you are in breach of contract for failing to deliver service I signed up for. Please fix this. @O2
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JF 🇩🇲 (@fevrier_justin) reported@O2 I think our 20 year relationship is due to end now. 🥃 service is in the floor
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Mitch Hirsty (@mitchhirsty) reported@JaadeSketch @O2 Jade, they are fully aware of the issue with their website and app when trying to pay a bill, but they are not doing anything about it! O2 - how many more people will it take to complain about the broken payment gateway before you actually fix the issue?
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Terry (@tgloughnane) reported@O2 Once again spent most of the weekend with no mobile internet! O2 are supposed to be a big player in the mobile world! WTF are you doing?