O2 Outage Report in Hazlemere, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hazlemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Uxbridge and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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Susan Catton
(@susancatton1955) reported
from
Amersham, England
@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
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Stephen ☘️🦁🐝
(@The_United_Lion) reported
from
Chesham Bois, England
Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Lordmvarder
(@IanBottomer) reported
from
Aston Clinton, England
@O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Kat De Keyser
(@kathughes84) reported
from
High Wycombe, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Cupcakejaney
(@Cupcakejaney1) reported
from
High Wycombe, England
.@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
@sammatterface @O2 is appalling. no signal at St Mary's for the woman's Euros.
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
Another city. this time Milton Keynes. Of course I don't have signal @O2 My phone is pointless. works nowhere. 5G doesn't exist either.
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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📌Suzy Harlington - Nana Extraordinaire
(@Suzy_Harlington) reported
@TheLane15137969 @O2 Yes, but that is no good for texting. Seriously I know all the tricks in the book. You cannot use text messaging without a signal, unless it’s to an app or iPhone to iPhone, which uses WiFi- no good for banks!!
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emmajoseph
(@emmmajosephx) reported
@O2 customer service is shocking. I’ve had two of the rudest agents. Who put you on hold then hang up. Also what’s the point in a security question, when you then want to send a text message and be given the code?? It literally says scam alert. So why would I give it out!
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colleen griffiths
(@colleentgriff) reported
@O2 despite me phoning up at least 7 times the past week, you have still disconnected my number without giving me the PAC code. You are legally not allowed to refused a PAC code yet you did and now I no longer have access to my number. Need to sort your customer service out.
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Rob Bloxham
(@Bloxham87) reported
Been a customer with @O2 for over 10 years. The first issue I've had with my phone and they are unable to support unless I pay the rest of my device off. Massively disappointed. Loyalty in this age means nothing
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Spike Allibone
(@HimpleHorse) reported
@O2 @JamesFlett4 It seems somewhat illogical that personal customers can use this technology and business customers can’t - also noting that there’s no discussion regarding any date this might be adopted.. and no reason for why this basic service is omitted. So we are kept in the dark. Why?
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Rich Puttick🇬🇧🇪🇺
(@RichJ1980s) reported
@O2 Hi again tested a few more contacts and it seems a couple are on EE and those are the people I’m not receiving messages from. Is there a known issue?
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Mr Onez
(@Mr_Onezz) reported
@O2 horrible customer service. Lady hung up on me because I asked her to be louder despite my phone being on maximum volume and asking them to speak louder, lady still hung up on me. ****** network coverage and service. Can’t believe I’m stuck in a contract with these idiots.
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Darren Wilson
(@darrenref1) reported
Pretty much had it with @Apple #iphone11pro and @O2. Think it might be time to move on after all these years. Phone shuts itself down about 50 times a day, disconnects itself from Bluetooth, hangs up on people and is slower than a snail. It slows, stalls and crashes on everything
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Lib
(@_liberttty) reported
@O2 Hi I’ve been trying to transfer old number to new O2 sim for a week now with no luck. Online O2 form fails, spoke to an advisor via phone call who said they would transfer by EOD today and still nothing. Please help.
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Ben Gibson
(@bgibson85) reported
@O2 had no service on my phone since Saturday AM. Called in store yesterday and was assured it was sorted, 24 hrs later still wasn’t sorted so phoned… said it would be fixed in next couple of hours and still not working. Can somebody help please?