O2 Outage Report in Thorne, Doncaster, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thorne, England
Latest outage, problems and issue reports in Thorne and nearby locations:
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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J
(@jenharp7) reported
from
Doncaster, England
@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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Kelly 💙💛
(@kellyann2407) reported
from
Selby, England
So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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Miss Queen
(@ChloeQueenMusic) reported
from
Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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Edd Payling
(@Edd4178) reported
from
Scotter, England
@O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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dea
(@dea21400469) reported
from
Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Poulton
(@MarkPoulton8) reported
@O2 How useless is O2 as a company?? TOTALLY. Been trying get resolution on an earlier issue but cannot get them to accept my password. But i KNOW it is correct. I would say to EVERYONE do not bother using O2 or Telefonica for anything because they are USELESS
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Florence #Ambassacat for the Democrats
(@Florenc00526929) reported
.@O2 Must congratulate #o2 for great customer services. Made a total mess of finances this month and had to speak to o2. Very helpful, very understanding & managed to resolve it all in one call. I’m so used to rubbish cust ser that it makes a nice change when they are great!
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Sarah BB
(@sarahbb1) reported
@2WeekTraveller @O2 Doesn’t work out of hours and not on Uk time zone. Twitter seems to be the most responsible but need data to do that! Hence my frustration yesterday with them cutting me off at the same time as my wifi going down, I’m okay again for now but have been here one too many times
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Piyush Thanki
(@Piyush_Thanki) reported
@O2 all day the 5G and 4g have been down. Only EDGE is showing on my phone. It’s like I have no phone to use, what’s going on?
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CARPETBEAST
(@carpetbeast) reported
@HayThorn89 @O2 Yep my service is down as well
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J
(@iamjacobbryan) reported
@O2 any chance of a update as to when the network will be back up?
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Esther Laird
(@est_laird) reported
@O2 No. I've just got loads of data that I never use, he has hardly any, and he needs it more than me so I want to share a few gb with him. So do I have to wait until his contract comes to an end?
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Fiona Rooney
(@fifiRoo) reported
@O2 So unhelpful!! Seriously do you think I have not tried to contact them??? Would be helpful if they responded. O2 REVIEWS ARE SHOCKING FOR SERVICE AND BEING HELPFUL. O2 RECYCLE IS JUST AN ABSOLUTE SCAM!!!!
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- leanne🦄
(@minimarwood_) reported
@O2 Thank you! I work for your phone customer service through Capita so I’ll be looking at staff plans when I can switch 🥰
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Olly
(@OllySonofBilko) reported
@O2 have you turned down the capacity of your network or what?