O2 Outage Report in Thorne, Doncaster, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thorne, England
Latest outage, problems and issue reports in Thorne and nearby locations:
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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dea
(@dea21400469) reported
from
Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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garybates
(@garybates) reported
from
Austerfield, England
@O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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Edd Payling
(@Edd4178) reported
from
Scotter, England
@O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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Kelly 💙💛
(@kellyann2407) reported
from
Selby, England
So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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Miss Queen
(@ChloeQueenMusic) reported
from
Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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Shiela Seymour
(@Askernite) reported
from
Askern, England
@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@GeoKet72) reported
Hey @O2 where can we see a map of the 5G rollout? EE has 5G in my area and has been here for ages. The 4G from O2 is poor in my area. 👎
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Alex Ferguson
(@AlexFerg88) reported
@O2 I am so appalled and disgusted now. I am 5/6 weeks down the line of THE worst customer service I’ve ever experienced!! No one will answer a call and speak to me, no one will call me. This is an absolute JOKE for a long term customer! #o2 #poorcustomerservice #Terrible
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Yedo
(@SergioYedo) reported
@O2 hi, I need an email address I can contact customer service. Thanks
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Andrew Baker
(@andrewbaker05) reported
@virginmedia @O2 I’m an existing customer who has activated volt benefits and I’ve had a email saying my broadband/O2 services are active and I’ve had a text message saying my virgin media kit is on the way but I haven’t had any tracking information and delivery was supposedly on the 6th November
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @O2 Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT
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Darren ✡️👁
(@JustwritingOk) reported
@chiwithaC @O2 HELP HER…
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BiotechCynic
(@Ash_Biotech) reported
@O2 why can’t I get to a human at customer services ? It seems like every option on the phone leads to your side hanging up. Even the chat services lead endlessly to forms and the website without putting me in front of an agent. Just horrible navigation and customer services
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Darren ✡️👁
(@JustwritingOk) reported
@chiwithaC @O2 pls help her
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beth lomax †
(@bethlomax) reported
@O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!
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Carl
(@Carlo14601) reported
@O2 It’s capacity issues, you run off band 1 and band 20 here and for the amount of users it’s very slow. Need to add 3/40/38 to the mix or even 5G to help with it 😩