O2 Outage Report in Thorne, Doncaster, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thorne, England
Latest outage, problems and issue reports in Thorne and nearby locations:
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Edd Payling
(@Edd4178) reported
from
Scotter, England
@O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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Shiela Seymour
(@Askernite) reported
from
Askern, England
@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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garybates
(@garybates) reported
from
Austerfield, England
@O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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Miss Queen
(@ChloeQueenMusic) reported
from
Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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dea
(@dea21400469) reported
from
Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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Kelly 💙💛
(@kellyann2407) reported
from
Selby, England
So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil Sharma
(@PurpleBasil) reported
@O2 When do you think the issue with not being able to make and receive calls will be resolved? I’m new to the network with the worst possible start!
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Phil
(@cosracer) reported
@O2 @dr_sara_ahern for me this problem happened about 12 30 pm yesterday afternoon
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OFFICIAL GFFCONTWITCH 🇬🇧
(@gffcontwitch) reported
@O2 Oh, I thought it was at the bottom, lol , ok, I will have a try soon then and get back to you if I have issues, thanks
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A
(@ABQueenxoxo) reported
Thanks @O2 spent ages on phone getting a new deal and order phone after specifically asking if it’s in stock. Pay my device off only to be told no phone in stock! I have to cancel and go through painful process again? @ThreeUK hit me up
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David Donnelly
(@doubled1975) reported
@O2 Yes I have requested one but it wont make a difference as my order is apparently stuck at 'create service request' on your system apparently so my new service not active yet on myo2. Been advised it will take 24hrs but im not convinced!
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mick watson
(@mickwatson66) reported
@O2 you really need to sort your customer advisors out.. Hanging up on me because he can't fix my problem.. Shame on you. Had a new contract 2 days can't make or receive calls.. But you take my money. Disgusting!
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,
(@GetWellSoonSW) reported
@SerenaMann69 @O2 How did you call them without signal? 🧐
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Nick Cotter
(@nick_cotter) reported
@O2 I am unable to top my payg phone: "Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank." I have tried two cards which I know are fine.
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mick watson
(@mickwatson66) reported
@justbeingsol @O2 Same problem.. Their staff just hung up on me for no reason. Other than wanting it sorting.. Disgusting service.
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Lee Roberts
(@LeeWigan) reported
@O2 your customer service is absolutely shocking. I have a full business estate of 80+ users who cannot make it receive calls and you are unable to give me a timescale for a fix. Unacceptable!!!