O2 outages and service status in Thorne, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thorne, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Thorne, England
Latest outage, problems and issue reports in Thorne and nearby locations:
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J (@jenharp7) reported from Doncaster, England@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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lottie (@lottie_Freeman2) reported from Doncaster, England@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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Rob Constable (@conno86) reported from Goole, England@O2 About an upgrade, using the messenger device on app but it’s a slow process
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Edd Payling (@Edd4178) reported from Scotter, England@O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.
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J (@jenharp7) reported from Doncaster, England@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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Anthony Falconer (@Tony090280) reported from Doncaster, England@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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garybates (@garybates) reported from Austerfield, England@O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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J (@jenharp7) reported from Doncaster, England@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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Shiela Seymour (@Askernite) reported from Askern, England@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, EnglandGetting real sick of not having any signal @O2 barely been able to call out this last week or two 👎
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C O D Y 🐝 (@CxmmonDreads_) reported from Edenthorpe, England@O2 customer service is absolutely disgusting
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J (@jenharp7) reported from Doncaster, England@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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J (@jenharp7) reported from Doncaster, England@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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Brad (@bradswfc__) reported from Doncaster, England@O2 Got one, sorry for the bad language wasn't your fault
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J (@jenharp7) reported from Doncaster, England@O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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Stefan Sladek (@stefansladek) reported from Rossington, England@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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Kelly 💙💛 (@kellyann2407) reported from Selby, EnglandSo sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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hakology (@hakology) reported@kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff
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Mitch Hirsty (@mitchhirsty) reported@Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!
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Tasha 🦄 (@princesstash617) reported@O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.
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Sarah H (@SarahWM45) reportedThrough a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis
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Johnny Storm (@humantorch1036) reported.@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.
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RICKY (@Rickyroaster1) reportedToday I received a txt stating my rolling plan had been cancelled and I was put on a PAYG tariff.This is so unprofessional, to change a customers plan without basic communication on WHY?if a card expires O2 should tell customer not change tariff, WTF O2 @O2
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Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!
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leah 🍒 (@leahculleyyy) reported@O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?
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Johnny Storm (@humantorch1036) reported@O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!