O2 outages and service status in Thorne, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thorne, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorne, England
The most recent O2 outage reports came from the following cities: Goole.
| City | Problem Type | Report Time |
|---|---|---|
 Goole
|
Internet | 19 days ago |
Community Discussion
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O2 Issues Reports Near Thorne, England
Latest outage, problems and issue reports in Thorne and nearby locations:
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J (@jenharp7) reported from Doncaster, England@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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Rob Constable (@conno86) reported from Goole, England@O2 About an upgrade, using the messenger device on app but it’s a slow process
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Simon Dennis (@sjadennis) reported from Doncaster, England@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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J (@jenharp7) reported from Doncaster, England@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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J (@jenharp7) reported from Doncaster, England@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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Stefan Sladek (@stefansladek) reported from Rossington, England@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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J (@jenharp7) reported from Doncaster, England@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, EnglandGetting real sick of not having any signal @O2 barely been able to call out this last week or two 👎
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J (@jenharp7) reported from Doncaster, England@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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Anthony Falconer (@Tony090280) reported from Doncaster, England@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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J (@jenharp7) reported from Doncaster, England@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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J (@jenharp7) reported from Doncaster, England@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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Edd Payling (@Edd4178) reported from Scotter, England@O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.
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Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 I’ve sent you a dm regarding my phone signal
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Shiela Seymour (@Askernite) reported from Askern, England@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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dea (@dea21400469) reported from Doncaster, England@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Baillie Mansell (@BaillieMansell) reported@O2 myself and my husband had to walk out of your Trafford Centre Manchester store today after the worst customer service, contracts paid out. Wanted to renew 2 of our 3 contracts but the service was so bad we left 😳
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Harriet Sergeant (@HarrietSergeant) reportedGood news: someone finally called me back and held a conversation. Bad news: it was a scammer. Still better than @O2. I think they should apply for a job there.
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fiona cozens (@cozens_fio58099) reported@grahamstyle @SkyNews @O2 Good luck. Don’t think they prioritise helping customers, including those who have been loyal for decades. They take your money and couldn’t care less that you can’t access their not fit for purpose service.
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Oh no! What phone are you using? Most phones from 2019+ support eSIMs — even some budget ones. Drop your model and we'll check for you!
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L🍒 (@xlilyyrobinson) reportedReally disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2
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Jess (@Jessw1303) reported@O2 I’ve already logged it with your customer service team, they told me it was an IT issue that you were aware of but your replies here suggest you don’t!!
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41andabullet Olivea (@4Olivea) reportedNew scam to watch for with @O2 ring call centre with an issue. They add a new line to your account to fix an issue. Basically churning the customer for a new sale. And taking off advisors stats and earning themselves a bonus O2 stop call centre making sales. Please
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ji 🇵🇸 🏴 (@JunaidIqbal0) reported@O2 trying to correct my DoB on my contract seems to be beyond O2 ability. 6 days in, countless calls to customer service, visits to local O2 store and logging a complaint and still no closer to a resolution.
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Kernal 💼🧼 (@chefkernal) reportedhello @O2 do you accept freelance workers because the cell tower near my house is experiencing an outage and I can just do it for you if you want lmk
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Most phones from 2020+ actually support eSIMs! What phone are you rocking? We might be able to help you out 👀