O2 Outage Report in Thorne, Doncaster, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thorne, England
Latest outage, problems and issue reports in Thorne and nearby locations:
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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Kelly 💙💛
(@kellyann2407) reported
from
Selby, England
So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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Edd Payling
(@Edd4178) reported
from
Scotter, England
@O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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Miss Queen
(@ChloeQueenMusic) reported
from
Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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J
(@jenharp7) reported
from
Doncaster, England
@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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J
(@jenharp7) reported
from
Doncaster, England
@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Oakes
(@AnneOakes2) reported
@O2 Can I have some help. Appallling service on phone. Now cut off. Have been trying x 12 plus to upgrade phone.Thank you.
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Ewan Brismontier-Williams
(@eww_williams) reported
@O2 total Joke of a network!! We switched out numbers over to O2 two days ago and the sims are still not working!! Spoke to customer service yesterday who promised they would be active by 6pm last night!! Can’t call, text or use data!!
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Larry Traynor
(@larry_traynor1) reported
@O2 @virginmedia well down virgin you have managed to drag O2 customer service down to your level 👏
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Mason ♡
(@Masonn_xo) reported
@Shaun69060014 @o2businessuk @O2 3G and below is nothing at all especially some 4G and 5G areas. there was this one time I had to turn off 5G cuz it was so bad. 4G performs Better than 5G apparently in some places
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J
(@j_whu_) reported
@O2 I'm paying £6 per day in USA for what's meant to be minutes, texts, data. Minutes and texts aren't working. Only data. I can use that with WiFi anyway so a waste of money. I can't call you because minutes not working. Also had an emergency and was stuck. Please can you DM
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paruwczak
(@omalunn) reported
Hey @O2 the location of your Leeds Trinity store on Google Maps is incorrect, can you fix it please?
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S P G
(@SPG8250978) reported
@O2 @O2 can someone please update me on the mast issues YO11. Ongoing for nearly 2 months rarely able to get a signal or make calls. Received a text to say aerial would be fixed by 28 Sep - it hasn't been.
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Stuart Williamson Photography
(@s_w_photograph) reported
@HeatCalculation @O2 @VodafoneUK Yep & I get 3G too but that never loads anything
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❤Caren❤
(@CarenElmes) reported
@O2 1hour 38 mins on phone to her and she still hasn’t dealt with my issue! Has said she will call me back #hereshoping
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Josh
(@Josh55665480) reported
@O2 please reply to my email as I was meant to have airpods delivered yesterday, phone support were no help and I got no information apart from the fact it was meant to be here yesterday, I’ve messaged the order number. If I can’t get an estimate I’d rather cancel my order and