O2 Outage in Tewkesbury, Gloucestershire, England

@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.

@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

Apparently @O2 is down.... just tweeting using my O2 4G now!

Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

@O2 no service in Hull, is this a known issue? Checked settings and connectivity, still unable to receive signal.

@O2 signal constantly going off in Bath yet again appalling service from u guys

@O2 So much for raising my issue further and I am yet to receive a reply…..I must have been right in the first place

@OnePlus_UK @O2 Your service company destroyed my phone and since a year you keep telling me that you are looking into it with no resolve!

@O2 o2 pls help

@O2 24th August and use it for music and work calls, such good quality sound I’m really impressed and such good service from you guys

@O2 Hi there. No it's not working via our laptop, nor when we're using our phones on wifi. But turning wifi off on our phone and using data seems to work. Weird!

@O2 can someone give my your contact telephone number. I've had a letter say my contract has changed and I have the right to cancel contract even though its not expired. App is sending me around the houses and 3 days on I'm seriously fed up!!!

I'm having trouble with my o2 app. Can get in but can't access "change my tariff". What's going on @o2

So @O2 there is a fault in a nearby mast. Apparently won’t be fixed anytime soon as birds are nesting. The service I am paying you for, on 4 handsets, is not available. Do I get a refund?