O2

O2 Outage Report in Steeple, Essex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Steeple, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Steeple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Steeple, Essex, England 11/14/2025 11:20

November 14: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Steeple, England

Latest outage, problems and issue reports in Steeple and nearby locations:

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarjoanne81 Sar (@Sarjoanne81) reported

    @O2 hi there everytime I call I either get cut off before I get to speak to someone or cut off after I have. Are understand there are high call volumes but I can't add insurance in my account Pleas help

  • cbirt221 clare birt (@cbirt221) reported

    @O2 @OliviaRubin Not sure you want to associate yourself with this brand as they have are not genuine. Taken my money for orders that were never delivered by DHL, DHL have confirmed these items have been processed as missing however @OliviaRubin refusing to respond to any correspondence or refund

  • Retro_fxtrader JB (@Retro_fxtrader) reported

    @O2 @O2 it’s now my 3rd day on the phone with customer service trying to get my phone. No one has located it yet and a 2nd investigation has been opened, to top it off I’ve been told I can’t cancel the contract even though I haven’t received a phone.

  • LorenzoMingus Lauren Carys Stowers (@LorenzoMingus) reported

    @O2 I left o2 recently and haven’t been contacted regarding any money I’m owed. I can’t even get into myo2 anymore as I’m no longer a customer. Can you help please?

  • babymable Jen (@babymable) reported

    @virginmedia @O2 No broadband, no TV and no phone line. I work from home so this is unacceptable especially for the price we pay. When will service be back in the BT16 area.

  • Tiffanieeexo Tiffany Robinson (@Tiffanieeexo) reported

    @O2 literally had zero service all day. What’s going on?

  • jeremyburtondev Jeremy Burton (@jeremyburtondev) reported

    @O2 I have bought a new phone and ordered a new 5G SIM. SIM has finally arrived (12 days later). I have since wiped my old phone and can no longer receive the texts needed to activate my new SIM. Tried calling but couldn’t speak to a human. Live Chat “busy”. Please help!

  • ajwbyy Aj (@ajwbyy) reported

    @O2 I logged a complaint a week ago and I’m still yet to hear anything. I don’t want to sit on hold for an hour to get through to an advisor. Can you help?

  • rosewoodfp Charlotte Wood (@rosewoodfp) reported

    Hey @O2 Can we talk about the time we exercised our right to cancel, you told us to ignore the final bill as we didn’t owe it, and then 2 months later sold the ‘debt’ to a collection agency who are now pursuing us? Never mind the impact you had on our credit scores…

  • gosports33 golfbio (@gosports33) reported

    @virginmedia @O2 Spent 4 hours receiving probably my worst customer service experience from Virgin