O2

O2 Outage Report in Shepton Mallet, Somerset, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shepton Mallet, Somerset, England 04/16/2024 16:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • pas7272 Paul Stewart (@pas7272) reported from Gillingham, England

    @JoCaddick @EE @O2 I’m joining you when my contract is close to an end, it’s sad after so many years that the lack of customer care has driven customers away

  • mattcardy Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • blackdoglydia Lydia Needle (@blackdoglydia) reported from Kingsdon, England

    @O2 still no luck and online chat is not working either

  • rossjamesparker Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • WebkinsWorld Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shinealight2201 JustaThought (@shinealight2201) reported

    @O2 I have tried 6 times in the last 2 days to contact O2 by telephone without any success. I waited on the phone at least 40 minutes each time. I have left BT for what I thought was a good service from O2. What a huge mistake. O2 service is shockingly bad. How do I get in touch?

  • EDnursechrissy christine (@EDnursechrissy) reported

    9 days later and still no network /data from @o2....despite 4 (very long) phonecalls and 2 visits to O2 stores, my phone is still not functioning... So infuriating - what a horrific service... Contract is due for renewal but not a chance of going back to them now!! 🙄😡

  • Jill_Petrie1 Jill Petrie (@Jill_Petrie1) reported

    @O2 Hi, I'm unable to change my tarrif as I have no correct login details for My O2. The email address it says you have for me isn't mine (?) so I can't reset a password. Please can someone help with how I can change my tarrif please. Thanks.

  • gipsygillo Gillian richardson (@gipsygillo) reported

    @O2 absolutely hopeless trying to get a resolution to an overpayment if something I have not requested ! Blatant stealing ! Next telephone appointment 24DECEMBER DISGRACEFUL 😡😡😡😡😡😡😡😡😡

  • feeenickss Soph (@feeenickss) reported

    Never mind, I’ll contact @o2 instead.

  • DSmart_PEteach Dave Smart (@DSmart_PEteach) reported

    @virginmedia and @O2 I'm trying to help my father in law @Bryyanoc to access the volt benefits. I have them and like me he is a customer of both companies but we are just being sent round in circles. Keeps asking for log ins. Tried chat service but just a bot. Please help.

  • AdamEllison83 Adam Ellison (@AdamEllison83) reported

    @O2 morning. Ive stopped using O2 and have just received an email for a bill. But as im no longer a customer I cannot see how much or why I owe? Any help appreciated.

  • Deblockagram DeBlocka (@Deblockagram) reported

    @Tim_Burgess @O2 They have some neck, cheeky ******* *****, if i knew a venue was pulling this **** id bypass it and go direct to the artists website to buy merch. Theres a special place in hell for ***** like that.

  • HxwaiiDE ً (@HxwaiiDE) reported

    @hardozvfx @O2 my Internet are not working

  • davidmccaff David McCafferty (@davidmccaff) reported

    @O2 getting pretty tired of paying my monthly bill & rubbish signal at my home. Please get in touch!