O2 Outage Report in Shepton Mallet, Somerset, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent O2 outage reports came from the following cities: Temple Cloud and Cheddar.
| City | Problem Type | Report Time |
|---|---|---|
 Temple Cloud |
Phone | |
| Cheddar |
Internet | |
| Gillingham |
Phone | |
| Somerton |
Phone | |
| Frome |
Phone | |
| Wells |
Phone |
Community Discussion
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O2 Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Ross Parker
(@rossjamesparker) reported
from
Bishop Sutton, England
@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.
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Lydia Needle
(@blackdoglydia) reported
from
Kingsdon, England
@O2 still no luck and online chat is not working either
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Paul Stewart
(@pas7272) reported
from
Gillingham, England
@JoCaddick @EE @O2 I’m joining you when my contract is close to an end, it’s sad after so many years that the lack of customer care has driven customers away
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@ChrisWarbs73) reported
@O2 Sort your website and app out. Can’t sign in now. Twice tried to get the Apple Watch on contract, gets all the way to end just for it to say “something went wrong” no explanation at all
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Theonewhoknows
(@Theonew16516042) reported
@O2 um told my order would arrive today, just checked the delivery tracking site, and they say Tuesday. Annoyed and let down so who is lying you or DHL?
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Andrew Baker
(@andrewbaker05) reported
@O2 I've been without proper service for 3 days now where I'm unable to make or receive phone calls. Your contact centre have just hung up on me sighing and disconnecting the call before I can even start speaking. Please can I have a update on what is happening?
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Andrew Douglas
(@AndrewD1553) reported
@O2 The trouble was that I’d already saved the offer expecting the store to be open. It was too long a walk to the next store within the 25 mins :(
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Songs for Home Workers 💙
(@Songs4commuters) reported
@O2 I’ve had a message from you that my 4G has been switched off - can you tell me why that would be the case. Have tried your customer messaging service, but no reply and I’m about to leave the house….
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wickers ⚽️
(@PaulWickers1) reported
@O2 I have been on hold for 1 hour please can someone pick up and help please it’s getting beyond a joke now
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Carl
(@Carlo14601) reported
@stephlisah @O2 It’s shocking. The network is ****. They refuse to actually do anything about it. Cancel within 14 days and jump to Vodafone
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Diana Burlan
(@DianaBurlan) reported
@O2 I am having issues with a sales call that put an unwanted iPhone on my account. Could you please reply to my DM? Really urgently
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Chris Edwards
(@chrisedward5) reported
@O2 unbelievable!! On hold waiting to talk about bad signal, finally got through after over 30 minutes and got cut off due to bad signal whilst O2 customer services confirmed my number. Why didn’t they phone me back ?? Very disappointing and frustrating?? Not happy
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Lewis Cowan
(@LewKC) reported
@O2 my mum and dad are UK o2 customers and are here in Canada, have no data service they are struggling to get in touch to fix it please help!