O2

O2 Outage Report in Shepton Mallet, Somerset, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shepton Mallet, Somerset, England 04/23/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepton Mallet, Somerset, England

The most recent O2 outage reports came from the following cities: Temple Cloud and Cheddar.

Loading map, please wait...
City Problem Type Report Time
United KingdomTemple Cloud Phone
United KingdomCheddar Internet
United KingdomGillingham Phone
United KingdomSomerton Phone
United KingdomFrome Phone
United KingdomWells Phone

Community Discussion

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O2 Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • blackdoglydia Lydia Needle (@blackdoglydia) reported from Kingsdon, England

    @O2 still no luck and online chat is not working either

  • pas7272 Paul Stewart (@pas7272) reported from Gillingham, England

    @JoCaddick @EE @O2 I’m joining you when my contract is close to an end, it’s sad after so many years that the lack of customer care has driven customers away

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tre_LouLou_Cool Louisa (@Tre_LouLou_Cool) reported

    @O2 can someone please help me with a problem I have. It’s been on going now for over a year. I can’t seem to get anyone to help and it’s causing quite a lot of stress. Thank you.

  • xMinxiex ∞-Shirley-∞ (@xMinxiex) reported

    @O2 I need some help & I’m not having much luck getting through on the phone, please can you DM me?

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿Andy McCrorie🇬🇧 (@Slim5hdy) reported

    @O2 Seemingly the whole of Kilwinning and Stevenston had this problem from midday till around 6 pm , seems to working fine now tho

  • rchcool It's mom not mum (@rchcool) reported

    @O2 hi will tweet ever 5 minutes hoping to get help urgently need my phone activated please, I can’t even do wifi-enabled calls I am starting to really regret switching to o2 and am well within returns period!

  • braylcfc Jordan Bray (@braylcfc) reported

    @O2 hmm being with you 5 years got 26 months into contract, my phone stated play up not charging when it has charge battery last about 2 hours max yet can’t even get a good will gesture, yet some other get good will gestures from you consider moving network who look after you

  • gareth_ritchie Gareth Ritchie (@gareth_ritchie) reported

    2/3 …is being processed. Then more weeks go by with no information. All they while still paying @O2 £60 every month with no phone. Gets passed from department to department with finally being told a manager will phone her to resolve the issue. Guess what…more weeks go by…

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 Having had enough of O2 appalling service I have now referred the matter to the ombudsman services. Hopefully they will give O2 the kick they deserve.😡😡😡😡

  • Shield_Writer Jason (@Shield_Writer) reported

    @O2 @rajy71 Why the extra 3.9%? RPI is 8.2% so total increase will be 12.1%? Meanwhile, I'm struggling to get more than 2 bars signal no matter where I am, London or Bedfordshire, so your service quality has dropped significantly.

  • graevison graham (@graevison) reported

    @O2 Hi O2 we were victims of identity fraud back in November 21 , the fraudsters used our identity to purchase multiple contracts with various mobile providers, Vodafone,Three etc, all the other companies found a resolution within 6 weeks, we are still calling you 4 months later