O2

O2 Outage Report in Portlethen, Aberdeenshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Portlethen, Aberdeenshire, Scotland 12/01/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • Pilot_Nick Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland

    @O2 are you having website issues? I'm trying to upgrade online and I can go through steps 1-4 no problem, but everytime I get to step 5, nothing loads underneath the blue O2 header. Tried 2 different browsers and it's the same everytime.

  • jameeria_ Jamee Kirkpatrick (@jameeria_) reported from Aberdeen, Scotland

    @O2 Every time I call you you hang up. I’m a new customer who’s trying to move to you and you’re making it nearly impossible. Can you confirm which options I should choose to actually speak to a person?

  • DenisePoole18 Denise Poole (@DenisePoole18) reported from Kingswells, Scotland

    @O2 is there a problem with your service in Aberdeen area?

  • BillyFong89 Billy Fong (@BillyFong89) reported from Aberdeen, Scotland

    @debsb1978 @O2 DPD are the worse Debs! Actually between them or Hermes...not sure who is the worst!

  • ScottCooper21 Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

  • _ConorCook Conor (@_ConorCook) reported from Stonehaven, Scotland

    @O2 I’ve been looking at my options to upgrade on the myo2 app and I’ve had three different prices in the past 24 hours, started off at £51 then £63 and now it’s up to £66 😵 all for the same phone and same plan. Any help?

  • abzpaul Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

  • _harry91 Harry (@_harry91) reported from Aberdeen, Scotland

    What ******** is a PPI and why do I keep getting random phone calls from hoes asking me about an accident I didn’t get into with a car I don’t own @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wldrshrsflve The Lingerista (@wldrshrsflve) reported

    @O2 I have been promised 4 call backs by o2 because you owe me £200. No one has rung me back. I’ve refused to pay my bill until the issue is resolved and now my phone is cut off and I can’t contact you. Please advise how to speak to a customer service rep.

  • LindaJo987 Linda Johnston (@LindaJo987) reported

    @O2 I need help please!!! If I'm buying gig tickets with an 02 priority presale, do I go to the priority page at 9am when they go live or on the ticketmaster page? Please help 🙏

  • Gemma_Fox Gemma 🦊 (@Gemma_Fox) reported

    @O2 trying to register for my NHS discount but it won’t accept my email. It’s an NHS. uk email but has my trust in it. It just won’t accept. Any help?

  • Yviieam Yviie (@Yviieam) reported

    @O2 could you help me out please ? Before all the tickets are gone 🥺

  • Davigus_one Davigus (@Davigus_one) reported

    @O2 That doesn't answer my question. Is the service in Trafford not working?

  • PigeonDaveGames Pigeon Dave (@PigeonDaveGames) reported

    @virginmedia @O2 Please can you issue you me with a deadlock letter. My complaint still unresolved. Volt package is a con - I'm being overcharge, should be free upgrade. 82 messages, 20+ hours waiting on hold. @guardian

  • Yodasnuts Mike Bignall (@Yodasnuts) reported

    @O2 It's great that you can come back and to to the chat and it's picked up. Does it cover all customer service issues?

  • starbeyond2 Siobhan Elise (@starbeyond2) reported

    Angered by the service from @O2 poor and rude customer service. Still without phone network since 06:30 this morning.

  • megradoodle132 Megan Hendy (@megradoodle132) reported

    @O2 I've tried using the @ODEONCinemas offer but my code has disappeared and isn't in my clipboard. Can you help please?

  • Dan_gleebles1 Dan Gleebles (@Dan_gleebles1) reported

    @TheO2 @O2 are an awful network and I’ve had a horrific experience with them. Not only bad signal but one of the agents unbeknown to me signed me up to a 24month contract without my knowledge. Only knew when I got text and email notifications!! Such bad service.