O2 Outage Report in Portlethen, Aberdeenshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
@debsb1978 @O2 DPD are the worse Debs! Actually between them or Hermes...not sure who is the worst!
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Scott Cooper
(@ScottCooper21) reported
from
Aberdeen, Scotland
@Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service
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Denise Poole
(@DenisePoole18) reported
from
Kingswells, Scotland
@O2 is there a problem with your service in Aberdeen area?
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Nick Cole
(@Pilot_Nick) reported
from
Bucksburn, Scotland
@O2 are you having website issues? I'm trying to upgrade online and I can go through steps 1-4 no problem, but everytime I get to step 5, nothing loads underneath the blue O2 header. Tried 2 different browsers and it's the same everytime.
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Jamee Kirkpatrick
(@jameeria_) reported
from
Aberdeen, Scotland
@O2 Every time I call you you hang up. I’m a new customer who’s trying to move to you and you’re making it nearly impossible. Can you confirm which options I should choose to actually speak to a person?
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Conor
(@_ConorCook) reported
from
Stonehaven, Scotland
@O2 I’ve been looking at my options to upgrade on the myo2 app and I’ve had three different prices in the past 24 hours, started off at £51 then £63 and now it’s up to £66 😵 all for the same phone and same plan. Any help?
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Harry
(@_harry91) reported
from
Aberdeen, Scotland
What ******** is a PPI and why do I keep getting random phone calls from hoes asking me about an accident I didn’t get into with a car I don’t own @O2
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Walsh
(@lisa_boo1987) reported
@O2 20 years with you and first real reason to complain upgraded when you were offering a £300 gift card. Still no details and no help from store or over the phone? Not happy
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Paul Constance
(@PaulCon64272244) reported
@O2 I have lost my phone and I am a customer of yours.
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Alison D
(@alilouherts) reported
Sat with a friend last night, we both went to google something we couldn’t remember the name of, she starts swearing at her phone because of the **** signal, whilst she’s sweating I find the answer, thank god I had @O2 with good signal whereas she had a very poor 1 bar on @EE
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Kathryn Buckingham
(@Jarners) reported
@O2 my mother’s phone was stolen from her handbag and she rung up to cancel her contract in 2021. She’s continued to be charged since the contract ended in June 2022, despite there being notes on your system confirming she wanted to cancel. Awful #CustomerService
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Ellie Shepherd
(@_ellieS) reported
@O2 I need a useful human to contact me ASAP about my number port that hasn’t completed correctly. I have been trying to resolve this since 18th August, your “customer support” staff are useless! If this isn’t resolved today I will cancel this contract and move to Vodafone!
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puneet mehta
(@mehtapun) reported
@O2 account activation link has expired and there seems to be no way to explain that to your robots on the helpline. Hoping some human monitors this Twitter handle and can help . What a lovely experience for a new customer !
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steven mckaveney
(@Stevemcka) reported
@_ellieS @O2 Exact same problem. Absolutely useless
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F Columbo
(@veritas5000) reported
@O2 These were checked - the only option offered when ordering a SIM is to accept your terms and conditions. It seems thousands of others have posted similar concerns. It's illegal and your boss deserves sack or jail for authorising sale of customer data. @iconews should investigate
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Livvy
(@oliviadaly6) reported
@O2 Hey O2 I fixed this 2 weeks ago over chat but now the issue has returned and I know I have voicemails. Can't access my voicemail abroad, can't call the VRN number from another phone as 'phone number not permitted to access this service'. All agents currently busy on O2 chat.
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beth🦋
(@bethwilsa) reported
@O2 absolute JOKE that there’s NO signal in LLANDUDNO..where I live, and still expected to pay full costs of my mobile contract whilst getting NO use of my mobile phone in the area !! Over 3 months of this, absolute joke !!