O2 outages and service status in Portlethen, Scotland

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Scott Cooper (@ScottCooper21) reported 12 minutes ago from Aberdeen, Scotland

  @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

• 
  Harry (@_harry91) reported 15 minutes ago from Aberdeen, Scotland

  What ******** is a PPI and why do I keep getting random phone calls from hoes asking me about an accident I didn’t get into with a car I don’t own @O2

• 
  Paul 🚁 (@abzpaul) reported 21 minutes ago from Bucksburn, Scotland

  Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

• 
  Jamee Kirkpatrick (@jameeria_) reported 26 minutes ago from Aberdeen, Scotland

  @O2 Every time I call you you hang up. I’m a new customer who’s trying to move to you and you’re making it nearly impossible. Can you confirm which options I should choose to actually speak to a person?

• 
  Conor (@_ConorCook) reported 27 minutes ago from Stonehaven, Scotland

  @O2 I’ve been looking at my options to upgrade on the myo2 app and I’ve had three different prices in the past 24 hours, started off at £51 then £63 and now it’s up to £66 😵 all for the same phone and same plan. Any help?

• 
  Nick Cole (@Pilot_Nick) reported 35 minutes ago from Bucksburn, Scotland

  @O2 are you having website issues? I'm trying to upgrade online and I can go through steps 1-4 no problem, but everytime I get to step 5, nothing loads underneath the blue O2 header. Tried 2 different browsers and it's the same everytime.

• 
  Denise Poole (@DenisePoole18) reported 41 minutes ago from Kingswells, Scotland

  @O2 is there a problem with your service in Aberdeen area?

• 
  Billy Fong (@BillyFong89) reported 58 minutes ago from Aberdeen, Scotland

  @debsb1978 @O2 DPD are the worse Debs! Actually between them or Hermes...not sure who is the worst!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosie (@rosieridgewell) reported 9 minutes ago

  @O2 signal has been showing as “E” alllll day. Barely get signal as it is - I pay nearly £40 for my plan yet have to be connected to WiFi to use my phone 👺

• 
  Benny the Fishe (@squidgyfishy) reported 9 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  giuseꕤ (@kitty_lover3435) reported 10 minutes ago

  day 1 asking for a ticket for a london show😭 literally any date any seat is ok, pls help im lowkey desperate, been a fan for 12 years and ive never seen her live @TeamAriana @O2 @TicketmasterUK xx

• 
  Hayley Laura (@LilHay) reported 10 minutes ago

  @O2 @CariadFfisio Tell me about it . They’re beyond rude. Vile and the most u helpful ever

• 
  BARRY (@XBAZAER) reported 13 minutes ago

  @RealDaveB @O2 Good luck getting your account unlocked they locked mine last December an still can't use my o2 app or website constantly told we contact you within 5 working days. phoned them an sent complaint. lucky i can pay over the phone otherwise I'll would be ******

• 
  Viridis (@Lord_Viridis) reported 18 minutes ago

  @O2 @1stSimona I warned you O2 what was happening, fix it or @Ofcom will definitely be investigating. People cannot access their accounts. Zero access just a loop of virgin O2 flavoured ****

• 
  Andrew (@abigsavage) reported 18 minutes ago

  Hey @o2 I left your network last year but keep getting bill notifications for a zero bill. Webchat and phone couldn’t help getting them stopped. Any suggestions

• 
  Benjamin Webster (@benjaminlfc) reported 22 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  Ron Stidolph (@RonnieStidolph) reported 23 minutes ago

  @O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.

• 
  Kieren Bushnell (@kbushnell1975) reported 23 minutes ago

  @willyepp @O2 @O2 have become arguably the worst company I've ever had to deal with. They messed up am order for me, then still took the money from my account. Nearly a week ago, amd still haven't been refunded.