O2

O2 Outage Report in Portlethen, Aberdeenshire, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Portlethen, Aberdeenshire, Scotland 11/25/2025 12:10

November 25: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • jameeria_ Jamee Kirkpatrick (@jameeria_) reported from Aberdeen, Scotland

    @O2 Every time I call you you hang up. I’m a new customer who’s trying to move to you and you’re making it nearly impossible. Can you confirm which options I should choose to actually speak to a person?

  • BillyFong89 Billy Fong (@BillyFong89) reported from Aberdeen, Scotland

    @debsb1978 @O2 DPD are the worse Debs! Actually between them or Hermes...not sure who is the worst!

  • _harry91 Harry (@_harry91) reported from Aberdeen, Scotland

    What ******** is a PPI and why do I keep getting random phone calls from hoes asking me about an accident I didn’t get into with a car I don’t own @O2

  • DenisePoole18 Denise Poole (@DenisePoole18) reported from Kingswells, Scotland

    @O2 is there a problem with your service in Aberdeen area?

  • ScottCooper21 Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _riks_tweets_ Rik (@_riks_tweets_) reported

    @O2 I renewed my contract with you and instead of Disney+ I asked for o2 inclusive zone (available in US) I’m here and I can’t use my phone and I can’t contact you via support chat.

  • org_scp STOPCOMMONPASS ❌ (@org_scp) reported

    @JUULESY @O2 Submit a formal complaint to o2 & threaten them with the @ICOnews if they don’t stop staring customer information with the Govts ‘Situation Room’ also known as SitCen. They’ll say the data is ‘fully anonymised’, but how do customers know that for certain.

  • TariyePeterside 💖 Tariyé 💖 (@TariyePeterside) reported

    @O2 what is wrong with your network today? I can barely make any calls and the one I managed got disconnected right when I was about to make progress

  • org_scp STOPCOMMONPASS ❌ (@org_scp) reported

    @JUULESY @O2 Submit a formal complaint to o2 & threaten them with the @ICOnews if they don’t stop sharing customer information with the Govts ‘Situation Room’, also known as SitCen. They’ll say the data is ‘fully anonymised’, but how do customers know that for certain.

  • HalliwellDanny Danny Halliwell (@HalliwellDanny) reported

    @O2 @GoodThingsFdn @virginmedia Shame your customer retention isn’t so good

  • RyeBreth RB (@RyeBreth) reported

    @O2 don't follow through on their rewards when people sign up for new deals etc! Be aware that they make it ridiculously difficult to go through any customer care routes and don't respond to emails or call back when they say they will #AwfulCustomerService

  • CromwellsD cromwells dog (@CromwellsD) reported

    @org_scp @O2 The final piece in the jigsaw is YOU. Why do you think they push down to 6 months YOU will be connected ******

  • Trulyshocking Truly Shocking (@Trulyshocking) reported

    @o2 if my address with you is ‘ab12de’ but with @virginmedia it’s ‘ab1 2de’ Will this cause an issue with volt activation?

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @O2 Hi, I need some help with my bill. It's showing £8.74p is due, but when I go to the payment screen it says £16.20p!

  • katie07645575 katie (@katie07645575) reported

    @O2 fed up trying to contact o2! Literally going round in circles ending up with a useless chat bot or find my own self help! I need to contact a human person!