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O2

O2 outages and service status in Portlethen, Scotland

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  • O2 generated 0 outage signals in the last 24 hours around Portlethen, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

  • _ConorCook
    Conor (@_ConorCook) reported from Stonehaven, Scotland

    @O2 I’ve been looking at my options to upgrade on the myo2 app and I’ve had three different prices in the past 24 hours, started off at £51 then £63 and now it’s up to £66 😵 all for the same phone and same plan. Any help?

  • _harry91
    Harry (@_harry91) reported from Aberdeen, Scotland

    What ******** is a PPI and why do I keep getting random phone calls from hoes asking me about an accident I didn’t get into with a car I don’t own @O2

  • DenisePoole18
    Denise Poole (@DenisePoole18) reported from Kingswells, Scotland

    @O2 is there a problem with your service in Aberdeen area?

  • ScottCooper21
    Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

  • BillyFong89
    Billy Fong (@BillyFong89) reported from Aberdeen, Scotland

    @debsb1978 @O2 DPD are the worse Debs! Actually between them or Hermes...not sure who is the worst!

  • Pilot_Nick
    Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland

    @O2 are you having website issues? I'm trying to upgrade online and I can go through steps 1-4 no problem, but everytime I get to step 5, nothing loads underneath the blue O2 header. Tried 2 different browsers and it's the same everytime.

  • jameeria_
    Jamee Kirkpatrick (@jameeria_) reported from Aberdeen, Scotland

    @O2 Every time I call you you hang up. I’m a new customer who’s trying to move to you and you’re making it nearly impossible. Can you confirm which options I should choose to actually speak to a person?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KansasMax
    Max Kansas (@KansasMax) reported

    @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

  • MattRidsdale
    Matthew Ridsdale (@MattRidsdale) reported

    @O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.

  • londonlaraine
    Laraine Kempster (@londonlaraine) reported

    Beyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2

  • slomoassassin
    mo (@slomoassassin) reported

    @O2 maybe you should hire more staff that can answer the phones for customer service

  • jdrinkswine
    J (@jdrinkswine) reported

    . @O2 can someone please tell me why I cannot access the my o2 app?! I’m stuck in a loop of being asked to register my email address. Everytime I call to try and resolve this, I get promised a call back & OVER month later this issue still isn’t resolved!! SOMEBODY HELP ME PLEASE

  • tgloughnane
    Terry (@tgloughnane) reported

    @O2 Unfortunately it’s everywhere. No particular ‘bad spots’ luckily if I’m with my wife I can hit spot off her EE network, but I really shouldn’t have to. I simply canny put up with it much longer.

  • DjChrisConnor
    Chris Connor (@DjChrisConnor) reported

    @O2 so my iwatch decided to die,and I’m still paying for the sim,how do I cancel. Your amazing app only lets me cancel my phone airtime that’s linked? Also want a new watch.

  • jhargie4
    john (@jhargie4) reported

    @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!

  • Halbutt
    Lauren (@Halbutt) reported

    @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

  • Nmxx1734
    Lincs Lass (@Nmxx1734) reported

    @O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!