O2 Outage Report in New Romney, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Rye |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Blue and Shots
(@Bluelion2007) reported
@O2 Such a shame your customer care is appalling. I never thought a huge company would ignore a disabled person. I will make contact with your CEO. Time to move to @EE
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wildcat24
(@wildcattt24) reported
@O2 Rancid company with their ridiculous contract increases. The day my contract finishes I’ll be leaving o2 and their overpriced garbage service.
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Louise
(@bond_louise) reported
@TfL @O2 Hi @O2 do you have an answer to this please? Because it seems to be an O2 issue - people on other networks can connect to their respective WiFi options on the underground just fine.
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Jay
(@join4te) reported
@O2 Day 140 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Elizabeth Blackman 🇺🇦 💙💛
(@Lizzle_B) reported
@O2 guys I need to speak to customer service. I was on hold for over 40 mins twice yesterday afternoon and in messaging I just get an auto reply saying you are too busy and to try again later!
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Roisin Hickey
(@RoisinHxxx) reported
@O2 hi, I am wondering can someone help, I recently changed to O2 and they were transferring my number and I still have no service?
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Farimomo
(@TheeFariha) reported
@O2 recently joined you from Vodafone. Started process of porting my number over on 2.4.23 and it’s still not gone through. I’ve received a bill from you already but I’m not even set up with you properly yet. Please help port number!
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D
(@nalloms) reported
@O2 you leaked my data, alerted me to fraudulent activity, asked me to contact you but don't respond. Tried your really bad chat function, calling your published number (I'm calling from abroad) and tweeted you. Nada. Thanks 👍
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marc renton
(@marcrenton9) reported
Just called into the @o2 shop in St Helens….no signal fix until at the earliest 14th of April for the WA10 area. Piss poor, still in my 14 day cooling off period so @3mobile for £21 cheaper with more data here i come.
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Sam Mosedale
(@sam6031) reported
@simplychloe_ @O2 I've only just joined and I wish I hadn't even bothered. The worst customer service ever!