O2 Outage Report in New Romney, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Ashford and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Folkestone |
Phone | |
| Folkestone |
Phone | |
| Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SP
(@SimonPattern) reported
@chrisckmedia @O2 Am having issues trying to cancel a SIM. 3 attempts to trigger the 30 day notice period, still no actual confirmation that its been done. Still waiting for 02 to finally answer DM's sent on Saturday. @virginmedia had the worst Customer Service ever, seems they’ve given it 02.
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Viecha
(@V1echa) reported
who owns #o2 ? @o2 i want hit him really hard because he's wasting my time with mobile coverage its ******* 2022, what ********? everything is online, wake up and improve everything, not just sit on money for **** what you get from people
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Alex Lieven - Design & Art Director
(@finkcreative) reported
@O2 I've asked for help. I've been promised help. No help so far. I believe that's breach of contract.
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Finn Houlihan
(@HoulihanFinn) reported
@iamnoeledwards @O2 They got there eventually, 10 days in total. Terrible service throughout. Caused me a great deal of trouble at work.
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Jonathan Hatt
(@jonhatt) reported
@O2 @virginmedia just wasted 2 hours of my life. No help whatsoever. Awful customer service. Sold me a volt SIM card package but won’t sell me a phone separately to go with it. 🤬🤬
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🍒 Jani 🍒
(@xBrownEyedGirlx) reported
@CTO_EMEA @O2 Been having this issue and only joined O2 in the last couple of days...regretting it now 🤬
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Hiya wee yin
(@FlopBelle1980) reported
@O2 Don't that, made no difference. Had texts and emails to confirm o2 problem in my area, so resolve in sight but I'm paying £60 each month to only be able to use my phone when I'm home and on my wifi!!
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Anon McShitstick
(@AMcShitstick) reported
@ollehpsek @O2 Data and Voice have been miffed (very miffed) for 3 weeks and despite messages through the O2 app, network checker app.....still very bad. Not just me but everyone I know wholes O2 dear.....hmmm maybe not for long though.
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Anon McShitstick
(@AMcShitstick) reported
@ollehpsek @O2 *holds..... wholes... wtf?
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Herbie Mont
(@HerbieMont) reported
@O2 This is really not good enough service. Call centre told me they can’t help. Web chat said it would be done by now. Twitter is taking days. I’ve been without phone since last Thursday evening, I am going abroad on Friday. No phone and no support. Why should I stay with you?