O2

O2 Outage Report in New Romney, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Romney, Kent, England 12/10/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Romney, Kent, England

The most recent O2 outage reports came from the following cities: Winchelsea.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchelsea Phone
United KingdomAshford Wi-fi
United KingdomTenterden Phone
United KingdomRye Phone
United KingdomAshford Phone
United KingdomTenterden Wi-fi

Community Discussion

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O2 Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • Simon_Bates_ Simon Bates (@Simon_Bates_) reported from Bethersden, England

    @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrissie_Pilk Chrissie (@Chrissie_Pilk) reported

    @O2 I am still awaiting a reply following my complaint email on Wednesday. Impossible to speak to anyone and still without my phone due to incompetence. Can someone please contact me ASAP

  • h9crx H9CRX (@h9crx) reported

    @MoneySavingExp @O2 will not give me my refund of over £300 4 weeks now of trying. Promises of a manager calling, you will have it in the bank tomorrow. The calls and the £££ never comes. What’s my next steps?

  • Fraaanx33 Fran (@Fraaanx33) reported

    @o2 you’ve affected my credit score, not had the decency to email me back, and i’m being given the wrong advise of how to return this stupid upgrade every time i ring. Get your act together, your customer service is appalling

  • ecsg1798 E Charles (@ecsg1798) reported

    @O2 No that's not the issue. Can you DM?

  • Sk26Princess PrincessSK26 (@Sk26Princess) reported

    @O2 hello. Can anyone help? I need my phone number ported. Been waiting since last wednesday. You keep saying it'll be done but...

  • WilliamNB 🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦 (@WilliamNB) reported

    FFS!! I spent hours getting my knowledge to the level to go on today's training course. The useless @O2 & @giffgaff have massive problems, so no mobile connection and some ******* idiot farmer has taken out the phone lines, leaving me without any broadband. I'm beyond angry!!

  • h9crx H9CRX (@h9crx) reported

    @MartinSLewis @O2 are due to refund me £397 it’s been 4 weeks and broken promises from them. Money in your account tomorrow! A manager will call you tomorrow. Still no £££ or phone calls #o2suck

  • stevebell01 Steve Bell (@stevebell01) reported

    @O2 It's been a week since I first tried to upgrade and every promise to resolve technical issue hasn't happened. I need to know who I can speak to. Not the upgrade department. I've spent over 3 hours on the phone. Customer for 15 years.

  • IanRElliot Ian Elliot (@IanRElliot) reported

    Is there an issue with the app I can't currently make payments on the app? @O2

  • MaynardsKeyne Maynards Keyne (@MaynardsKeyne) reported

    @O2 comically bad customer service. “we can’t see your bill” - any yet it’s £100 more than it should be? Then, India. Listen, I’ve worked in India, it’s not somewhere for call centres. Once I’ve sorted this out, you’re gone