O2 Outage Report in New Romney, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Rye |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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j o d i e ♡
(@anxiouss_latte) reported
from
Rye, England
Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya-louise
(@JustTanya9) reported
@O2 waiting onsomeone answering phone to an extremely busy line for message to tell you if you go on to app we can help quicker well yes if my app was working I could but nope this virgin O2 crap isn't working !!!! #bettermusicneeded stop fixing what's not broken
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Joe Nakamoto ⚡️
(@JoeNakamoto) reported
@EnglandRugby @allianz_stad @O2 can someone help me understand why he wouuld drop Freeman for Steward?
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julie warren
(@juliewa19861) reported
@O2 can someone help me. I can't log into my account to check my bolt on has been loaded. Can't get through by phone. The bot provides me with a link to get to customer servicrs which takes me to the log in page that says error 203 then the bot ends the call. worst service ever
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Haynsie
(@m1k3ydan) reported
@virginmedia @O2 MY02 I cannot login, each time I talk to support after waiting at least 30 mins, they know nothing, try this tweak that tweak, nothing, escalations. Was once told I need to contact VM and change my password, really?? all while I cannot access my account for months, it’s laughable
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jewells66
(@j_gilby) reported
@O2 pls can someone help with an issue relating to a new sim We have been trying to get thru on phone for an hour 😱
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Billy Goater
(@GoaterBilly) reported
@O2 why do you make it so difficult to contact O2 Business Customer Services via email or any other electronic method?
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Teresa 💜
(@Terristarfish) reported
@O2 you send me bills via email, I can't log in to pay as I'm not longer a customer.. please send an old fashioned paper bill?
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Laura Crombie
(@lolcrombie) reported
@O2 Hiya. I think there is fraud on my account. I just got several emails about 2 accounts being added to MyO2. I did not authorise this. I can't call as I am at work. Can someone help?
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Prashant
(@KingofSpin108) reported
@O2 Hi, why am I going to be charged £59.66 on a service I have not signed up for? Why can you not confirm any contract cancellation requests? Why is it so difficult to get good customer service from yourselves? Absolute joke.
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Simon
(@SLew04) reported
@O2 absolutely awful customer service and coverage! Considering you’ve increased my bill by 25% why should I stay with you?! Goodbye! Hello @LebaraKSA #Complaint