O2 Outage Report in New Romney, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Rye |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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j o d i e ♡
(@anxiouss_latte) reported
from
Rye, England
Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Meaks
(@Richard_Meakin) reported
@O2 hi could you please help me keep my old number for some reason the online form isn’t going through properly
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Thom
(@ThomFairey) reported
@O2 I need help and it seem there is no other way to contact you. I signed up for a O2 SIM through my virgin TV package however I've been unable to sign into my account. It says 'i need to activate my account'. I contacted O2 originally when this happened but got nowhere.
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Jakub🇺🇦
(@loganutchy) reported
@O2 Your website is completely down on my end. 400 bad request can’t get through on any method
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Dan Wright
(@d4nwright) reported
@O2 hello, I saved the Nero coffee offer this morning, gone to use and it’s been removed from my saved offers! Second time this has happened, what’s the point in saving them if you just remove? Please can fix and honour
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K
(@CraftyNoon) reported
@O2 I’ve been trying to port my number over and I’ve had no signal for almost 24 hours but the goalposts keep getting moved by the call centre. First it was by 6 pm then by morning then by the time I lost signal now by 6pm today. Why different answers?
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Thompson’sFab
(@TMFABRICATIONS) reported
@O2 Odeon voucher not working online to book
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Tony
(@GhastlyTony) reported
@O2 I love the umbrella, perfect timing as mine broke recently in this awful English weather.
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Georgios Themistocleous
(@GeorgiosThemis1) reported
@O2 Hello, on Monday I started the procedure to transfer my number to O2. The number was transferred yesterday (Tuesday), but while I can send SMS, I cannot receive any SMS. Can you please fix it as I need to receive SMS daily for verification purposes such as bank and other apps
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Josh Gough
(@goughy011) reported
@O2 I am appalled at my recent treatment and lack of customer care. In the current climate of nationwide financial HARDSHIP which is exacerbated as a new parent, I feel completely let down. Please advise on how to take my current (ignored) complaint further #poorcustomerservice
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LK
(@LaurenKetchley) reported
I’m so disgusted by @o2 my account was fraud with no explanation why, no call back from the fraud department, customer service useless and don’t understand anything I’m saying, nothing from the complaints team & they cut my service off. I’ve never missed a bill in 15 years.