O2 outages and service status in New Romney, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around New Romney, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Romney, England
The most recent O2 outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
Phone | 1 month ago |
|
Folkestone
|
Phone | 3 months ago |
|
Folkestone
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
-
Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
-
Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
-
j o d i e ♡ (@anxiouss_latte) reported from Rye, EnglandHiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
-
Audrey Haffenden (@Audreyhaff) reported from Rye, England@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
-
Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
-
Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
-
Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
-
Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
-
Audrey Haffenden (@Audreyhaff) reported from Rye, England@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
-
Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
-
Simon Bates (@Simon_Bates_) reported from Bethersden, England@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
iGoHam89 (@igoham1988) reported@O2 I have been locked out of my02 for four months now. I have called o2 numerous times, visited o2 stores, raised complaint and EVERYTIME I get told issue will be resolved in 3-5 days, you will get a call back etc. Its been 4 months. PLEASE HELP
-
Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
-
IndifferentMonKeY- (@IndifferentM) reported@ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!
-
Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!
-
🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
-
Chad (@Chad24162711258) reported@O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!
-
Kẹ́hìndé O.C. Robert (@bomaken) reported from Ratho Station, Scotland@O2 has the worst customer service ever encountered.
-
Wes (@aussiebhoy88) reported@willsbrownscot @O2 I searched O2 redirect on here after encountering this same problem the app and website are absolutely cooked
-
Alex scott (@Alexscott066) reported@O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?
-
Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.