O2 Outage Report in New Romney, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Rye |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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j o d i e ♡
(@anxiouss_latte) reported
from
Rye, England
Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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carolyn
(@carolyn42131974) reported
@O2 trully a useless company, after a lot of hassle my number ported over to an estimated yesterday at 6pm, all was working well until an hour ago, now my number is not working again and I cannot dial out & no one can phone me. Fuming I am and yes I have
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Samuel Thompson
(@samwise1337) reported
@O2 Trouble calling the customer service department.
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Charlotte Lucy Dodds
(@Doddsy_21) reported
@O2 Every time I go out I have no data or signal? Only working on Wi-Fi. Deffo not on flight mode!
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Emma
(@EmzzzyBab) reported
@O2 I would ring but as per.. my phone doesn’t have signal when I’m at home! It’s a joke! 🤬
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Shaun O 💙
(@OMearaShaun) reported
@O2 I have sent you a dm as requested and would appreciate some help with this stressful situation
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Sarah Cobbold
(@SasCobbold) reported
Praying 🙏🏻 @O2 can tell me whether my number has been ported after a utterly horrendous experience with @VodafoneGroup I just want to get back up and running with my old number and new handset ! So far their service has been exemplary
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Simon Young 🇺🇦
(@iamsimonyoung) reported
@O2 Someone on 0161 520 1913 claimed to be from your customer service department. I said he wasn’t and he said sorry and hung up. This has happened twice in last few days.
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Ryan Davies
(@ripinmypants) reported
You guys not do live chat anymore you make it so hard to contact you guys can someone help please @O2
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Neil Godfrey
(@chewwy) reported
@O2 why is my data signal so unresponsive moving around central Brighton?
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Caroline 🐘
(@LineyHunt) reported
Hi @O2 . Your live chat app has crashed my computer, your help communities are no use and you don't have a customer phone number on your website. Meanwhile my mums new sim arrived yesterday and now that doesn't work nor the old one. How do I get some help?