O2 Outage Report in New Romney, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Winchelsea.
| City | Problem Type | Report Time |
|---|---|---|
 Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Rye |
Phone | |
| Ashford |
Phone | |
| Tenterden |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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j o d i e ♡
(@anxiouss_latte) reported
from
Rye, England
Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jez Kay
(@iamjustjez) reported
@O2 Let down by your recycle team. I queried their offer for my phone and last response from them was one whole week ago. They are currently in possession of my phone and at the very least I would have expected them to offer to send it back. #disappointed
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Jade Sharp
(@jadesharp1992) reported
@SuzHatchard84 @O2 @EE i'd switch over to ee, hardly ever lose signal, 5g everywhere, don't think i've seen 3g on my phone once!
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Simran Singh
(@simranbsingh) reported
@O2 Just did. Would be very helpful if you can help resolve asap
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Ben Jones
(@benjones1977) reported
@virginmedia @O2 If only you was as worried about the service you still fail to supply to me. You company owe me now for constantly failing to give me what I pay for.
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Michael Turner
(@Michael60098117) reported
@O2 Was called today by you, to upgrade. Signed me up for a 32 month contract, messaged later: phone out of stock. Why would you sell me a phone that's out of stock? Feel like cancelling and going elsewhere. Poor.
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Scott Jonathon
(@ScottLeftIThink) reported
@O2 I can’t dial internationally from my mobile can you pls check my account for me ? Need support
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Rebecca-Docherty
(@Becca_Docherty_) reported
@O2 That's fine but I don't understand why you'd start a conversation with me to resolve the issue then all of a sudden stop + not tell me you're busy and someone will get back to me. It only aids in my frustration
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Adam Crawford
(@AdzCrawford2003) reported
@O2 I need some help. Tried to take out an additional line on my account but when I tried it said that I have reached the maximum number of paym accounts. I only have the one account with one line. Customer services didn’t help. They weren’t sure.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
@O2 My wife has been issued a works phone which is on your network. Unfortunately, where we live, it only works if she goes upstairs and stands next to the window! Not very convenient and useless for Zoom meetings! Is there something we can get to boost the signal somehow please?
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Rebecca-Docherty
(@Becca_Docherty_) reported
@O2 O2 just tried to call, I answer call connects after 10 second the call cut!!! No decency to call back 'manager call back' seriously 0 customer service skills!!