O2 outages and service status in New Romney, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around New Romney, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Romney, England
The most recent O2 outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
Phone | 26 days ago |
|
Folkestone
|
Phone | 2 months ago |
|
Folkestone
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Audrey Haffenden (@Audreyhaff) reported from Rye, England@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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Audrey Haffenden (@Audreyhaff) reported from Rye, England@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Simon Bates (@Simon_Bates_) reported from Bethersden, England@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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j o d i e ♡ (@anxiouss_latte) reported from Rye, EnglandHiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Mc (@LouiseM30692137) reported@O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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Teresa Bourne (@TeresaBourne) reported@O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.
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Random Bantem (@RBantem40390) reported@O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working
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The Smooth Booth 🏳️🌈👓❤️ (@TheSmoothBooth) reported@JaneEyreAtHeart @O2 Had the same issue? Received a text saying 80% of data used. Same message a week later and 36 hours after that no data. O2 are denying there’s any issue but I know of other people who are losing data overnight when it’s not been used.
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mark (@schellm2012) reported@O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.
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Tom Kent (@tomkentuk) reported@andrewsdenham @Joff_L @O2 They must’ve changed something, have done that for years. Tbh, might move anyway - service is terrible by me - though they still have the best European coverage.
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AEWBlog (@AEW_Blog) reported@O2 @virginmedia you have ruined O2, the signal, the prices, the network and the MyO2 app with you absolute morons 😤
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Lilith Tuylor (@lilith15016) reported@O2 'Sorry you feel that way' is a dismissal, and shows that O2 have no real interest in customer care. IF O2 introduce real customer care, let me know. I will not be waiting.
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Louise Lowe (@1979lowelou) reported@O2 Been with you 18 yrs never had an issue but when upgrading my phone ive been offered nothing that a first time customer is being offered. What do you offer loyal customers? May as well go and get a better deal with another company as you don't value your long term customers