O2 Outage Report in New Romney, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Ashford and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Folkestone |
Phone | |
| Folkestone |
Phone | |
| Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@Horus139) reported
@O2 Roam anywhere? Can't roam in the uk. Has to be the worst for internet roaming i've ever had. Literally changing networks tomorrow as i have had enough of not having any signal. Call yourself a mobile network, your a joke if that tbh
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Ian Aitch
(@mankian4783) reported
Hey @O2 why did you send me a cheque to clear an amount owed to me, then cancel it? The cheque has been returned to me as such, by my bank. Not great really is it? £20 to you is peanut’s, but it’s useful to me
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Marcelo Hidalgo
(@mhmnat1) reported
@O2 Are you going to help me or not??
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carole bell
(@IainBel13887790) reported
@O2 hi regarding my click and collect order customer services 02 ordered for me on wed it was for a samsung galaxy z fold 7 was ordered 3 15 pm that day all paid for want to knoe how much longer ive paid off my current phone samsung galaxy s23 ultra
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no
(@gurlbye888) reported
@O2 you keep on promising call backs then lying to me and I never recieve them please I’m waiting for you to collect the fraudulent phone
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carole bell
(@IainBel13887790) reported
@O2 hi customer services ordered me a phone to be deluvered to store st james quarter edinburgh was oredered 3.15 pm wed dont knoe when it wiil be deluvered it was for click and collect
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Raz
(@Razmatazz95) reported
@O2 No sadly I'm not an O2 priority I don't get priority, they were booked through the ticket partner for the band but my problem is with your app for the O2 venue itself
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carole bell
(@IainBel13887790) reported
@O2 I cant weve tried countless times think there is issue with virgin /02 ordered phone through customer sevices click and collect was hoping it would be here today ive phoned st james quarter store nothing yet.
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Andy
(@RJProduction3) reported
@HulmeNatalie @O2 Try 5 months and being sent to a debt company as being charged every month. There executive complaints team don’t cake so I taken to the regulator. Costs them £750 for my complaint which they don’t get back. Somethings happened since mid year 2025 the service is diabolical
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Soph
(@sophiaa_coombe) reported
@O2 worst customer service ever, being put on mute constantly to resolve an answer, being diverted to different teams when just want a simple resolution. Need to sort out your team becuase as soon as we can I’ll be moving my partner away from you guys Disgusting 🤢