O2 outages and service status in New Romney, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around New Romney, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Romney, England
The most recent O2 outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
Phone | 30 days ago |
|
Folkestone
|
Phone | 2 months ago |
|
Folkestone
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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j o d i e ♡ (@anxiouss_latte) reported from Rye, EnglandHiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Audrey Haffenden (@Audreyhaff) reported from Rye, England@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Simon Bates (@Simon_Bates_) reported from Bethersden, England@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Audrey Haffenden (@Audreyhaff) reported from Rye, England@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Royle (@mark_royle) reportedDear @O2 I have now been without mobile broadband which is my internet connection for over a month now. I have contacted customer service 4 times, each time I have been promised that the problem is fixed #o2 #o2failing #O2nocustomerservice
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antonyjohnson (@antony19851) reported@Joff_L @O2 Went to smarty from O2 I pay £15 for 150gb I will never go back to o2.
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Mary Flegg (@MaryFlegg) reported@O2 Hello, I’m trying to get into my o2 account to find out why my bill has gone up by £3 this month. I just keep getting sent around in circles by trying to verify my account and link it to Virgin media. Can you help please
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🇬🇧 Andy🇬🇧 (@4peterborough) reportedThe service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.
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bob (@Andypled) reported@O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?
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Mr J (@MrJb43744224) reported@Joff_L @O2 Try smarty been with them 3 years 80g £10 and never had a price rise
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Adam :) (@ajbwfc86) reportedJust seen an advert for @O2 satellite...I can't even get a signal at the end of my street
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AI Park (@AI_Park_GB) reported@O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?
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Joe Gibbs (@JoeGibbs2) reported@O2 To many phone calls to an automated switched board to eventually get through to Somone to not have this sorted multiple times is so poor . I’ve been told today it could take up 7 days to which I’ve said if not sorted in next 2 days I’m closing my contract and going back to three
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Laura (@FairyCake1983) reported@O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?