O2

O2 Outage Report in New Romney, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Romney, Kent, England 03/10/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Romney, Kent, England

The most recent O2 outage reports came from the following cities: Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomFolkestone Phone
United KingdomWinchelsea Phone
United KingdomAshford Wi-fi
United KingdomTenterden Phone
United KingdomRye Phone

Community Discussion

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O2 Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • Simon_Bates_ Simon Bates (@Simon_Bates_) reported from Bethersden, England

    @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tankslider James Cameron (@Tankslider) reported

    Hi @O2. When I ring up to discuss options that include me leaving after 28 years, your operative just cutting me off when passing me to Customer Services helps neither my mood nor the likelihood of retention.

  • Amiee_Steel Amiee Steel (@Amiee_Steel) reported

    @O2 I am still unable to play air time and device plan. Says I have £0 balance to pay which isn’t right. I was able to pay air time and device plan last month and now this month I’m unable to. Still can’t get help on app chat as all agents are busy.

  • natalieskoczype Natalie Skoczypec (@natalieskoczype) reported

    @O2 what hours is your chat with an agent option active? I can never seem to get through to anyone

  • scpa32 scpa32 (@scpa32) reported

    Hey @O2 you said you’d waive my final bill, told me to cancel my direct debit but I’m still getting emails and texts requesting the final bill? Please can you help. Email contact and web chat are down

  • mentalmovieguy Chezzy (@mentalmovieguy) reported

    @o2 my bill was supposed to be generated today but its still not been done is there an issue with billing?

  • CMAC_BVB CMAC 🇺🇦 (@CMAC_BVB) reported

    @O2 why is my signal dire and 4g/5g not working either?!

  • DJWMarathonMan David J Wright (@DJWMarathonMan) reported

    @O2 the my o2 app is not working as when I click upgrade it’s sending me to O2 Priority I think the app needs a Update

  • Welshy_G Gar (@Welshy_G) reported

    Coverage is rubbish on @O2. Been trying to cancel my contract and they won't even pick up the phone in customer service (ironic). Just hangs up after 20 mins of music each time 💩

  • Ninety_Fiver James Evans (@Ninety_Fiver) reported

    @O2 Can I contact Customer Service without having to make a call from the SIM you've blocked? No email? No messaging service? Communications provider?... Even the people in the store were no help.

  • imakulata i.mld (@imakulata) reported

    @O2 hi, I received a bill saying that my 30-day plan had been started. The sim card is still on its way (ie I can't use the service yet) and I was told that the bill is meant to start after I activate my sim card. I tried accessing My O2 but it keeps showing an error. Please help