O2 Outage Report in New Romney, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Winchelsea.
| City | Problem Type | Report Time |
|---|---|---|
 Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Rye |
Phone | |
| Ashford |
Phone | |
| Tenterden |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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j o d i e ♡
(@anxiouss_latte) reported
from
Rye, England
Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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alex martin
(@jammyjennypokes) reported
@O2 No use to me, im in spain, and paying £50 extra a month for your service. Do you have an email address, your live agents are permanently busy.
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Martin Holmes
(@martin_holmes10) reported
@O2 Big shout out to Yaser in your social media team. Out of the numerous people I have spoken to in the last 4 days, he is the only person to actually want to help. Thank you. He is a credit to the company.
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Marketing News📈
(@Mketg) reported
Never been so disgusted with the quality of customer service as I am with @O2. After a catalogue of errors, they have now taken money, even though they assured me they wouldn't, without my consent they are now lying to me on every call and not processing my complaint @Ofcom
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Irene
(@IreneWrights) reported
@O2 trying to contact someone. I want to cancel the Free Disney offer before billing takes effect.
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Dr Cynthia Larbey
(@CynthiaLarbey) reported
@O2 I know of no company that in this day and age would leave an entire region without phone service for 6 days! What are you playing at? Or don’t you think the people of Arrochar in Scotland are worth bothering with, with their businesses, hydropower schemes, & climate activism.
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Maeve
(@blondielondoner) reported
@O2 Hi, it’s a scam and the numbers they rang me off were +448000548129 and +443333051037 Thanks for your help and it’s been reported to the fraud team
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beijinggail
(@sargeant_gail) reported
@O2 I’m still being ignored. Do you want to loose a previously loyal customer ?? #o2 #poorcustomerservice
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Mo Rahman
(@MoRahma196) reported
@O2 @SamsungMobile Thank you for scamming my mum and dad. Stay away from 02. Worst company in UK. 02 left a missed payment on her credit file even though my mum and dad never received the phone. It has been 3 months where is the phone?? Your customer service department is so bad.
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Steve Proctor Sayun
(@ProctorSayun) reported
Usual appalling customer service from @O2 seriously what do you need to do to resolve a problem, a problem that is not even mine #poorservice
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dtuffour
(@d2four68) reported
@O2 Hi I live in hull, are there any network issues? My calls are lasting 5secs to 30secs. I can’t ring anyone as my calls keep dropping of. I can’t even ring you guys..