O2 Outage Report in New Romney, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near New Romney, Kent, England
The most recent O2 outage reports came from the following cities: Winchelsea.
| City | Problem Type | Report Time |
|---|---|---|
 Winchelsea |
Phone | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Rye |
Phone | |
| Ashford |
Phone | |
| Tenterden |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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j o d i e ♡
(@anxiouss_latte) reported
from
Rye, England
Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Audrey Haffenden
(@Audreyhaff) reported
from
Rye, England
@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Álvaro de la Torre
(@alvarottlll) reported
Lovely gift from @O2 after asking them if using it abroad for long time because of covid would be a problem. What option do I have? I can’t get back to the UK, and you guys want to charge extra for using my phone!
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55
(@1000_teeth) reported
@O2 Silence... Awful company will be remembered when contract is up
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Sarah BB
(@sarahbb1) reported
@2WeekTraveller @O2 I’ve signed out of data cap but need to call a UK call centre every time which never answers - even when I lift the cap they still cut me off automatically periodically until I pay ahead of my bill falling due. Can’t override & leaves me stuck. There must be a better way to deal
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Rachael farrimond
(@Rachyfarrimond) reported
@O2 Your customer service via live chat is truly terrible. I have been with o2 for over 10 yrs, having issues with my phone & need to upgrade. I’ve been on live chat for an hour and a half and have got absolutely nowhere! Been passed to 5 different people & still not sorted.
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Liam Miles
(@LiamDMiles) reported
@hanna_mairi @O2 Yeah, everything just came back out of nowhere, just as I had connected with an agent. My wife is on O2 and didn't have an issue - so I have no idea
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Esther Laird
(@est_laird) reported
@O2 No. I've just got loads of data thatbI never use, he has hardly any, and he needs it more than me so I want to share a few gb with him. So do I have to wait until his contract comes to an end?
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mollyann
(@mollyannreeson) reported
Honestly @O2 are useless. Been on the phone to them with problems for 3 weeks, multiple times a week😡😡 then to get through to someone today is a nightmare!!
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Jordon Griffiths
(@jordieg03) reported
@O2 was told I’d hear back about my complaint within 1-3 days; it’s been 5 (not forgetting the 2 days it took to get told it would take that long). So a week with no progress at all. Is there somebody at o2 who would like to resolve my issue?
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Jim Leigh
(@footrescue) reported
@O2 just wasted 2.5 hours of my life trying to resolve an issue that you have done twice now, only to be offered £20 as an apology!! seriously guys you need to up your game, you are not worthy of my business contract
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J
(@iamjacobbryan) reported
@O2 any chance of a update as to when the network will be back up?