O2

O2 Outage Report in New Romney, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Romney, Kent, England 03/14/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Romney, Kent, England

The most recent O2 outage reports came from the following cities: Ashford and Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomFolkestone Phone
United KingdomFolkestone Phone
United KingdomWinchelsea Phone
United KingdomAshford Wi-fi
United KingdomTenterden Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • anxiouss_latte j o d i e ♡ (@anxiouss_latte) reported from Rye, England

    Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • Simon_Bates_ Simon Bates (@Simon_Bates_) reported from Bethersden, England

    @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TinkMissy Missy Tink (@TinkMissy) reported

    @O2 I have replied back. 5/6 times. I’ve raised another complicated that’s not been addressed. No one’s got back to me on your live chat since Friday. I’ve been since emails since October and not one has been responded too. So yes I do need more help from you please

  • Lowriww Lowri Williams (@Lowriww) reported

    @O2 why is my signal or data working !!!

  • Chris135794 Chris (@Chris135794) reported

    @O2 any chance of a reply? Pretty sure my sim has an issue?

  • MathiasDied Matchew (@MathiasDied) reported

    @O2 @Crispykirk 5 separate messages because it won’t send becauer of o2 being garbage 😵‍💫😵‍💫

  • netsmith chris aldridge (@netsmith) reported

    Hey @O2 you seemed to have doubled my mobile bill this month for some reason, does that mean I now have to spend 2 days fighting with the 2nd worse customer service (after @virginmedia ) in the country?

  • AnnaGordonPics Anna Gordon (@AnnaGordonPics) reported

    Third working day unable to receive calls and text messages to my phone, 7 calls to customer services still not working. Not great for a freelance photographer @O2

  • TinkMissy Missy Tink (@TinkMissy) reported

    @O2 And I’m sure that you can see from your reply on 25th November that my issues still haven’t been addressed, how long this had been going on for and how incompetent you are. Would you like me to post the screenshots here to refresh you?? @o2

  • sennaf15 Paul Rawding (@sennaf15) reported

    @O2 Fix your shockingly bad internet service

  • sunshineinwelsh Heulwen (@sunshineinwelsh) reported

    @O2 The items in cart were all from the linked section. The problem wasn’t that it wasn’t taking the discount off, it just wouldn’t accept the code to apply to the cart. In red it said “Oops! The promo code you entered is invalid. Please check the code and try again.”

  • Gr8Customer Dan G (@Gr8Customer) reported

    @O2 @LutzSchueler @Trustpilot See my feed for detail on O2 not being helpful, not calling back, hanging up on me and making me drive to a shop for no reason. Still no network service.