O2 Outage Report in Newhaven, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Brighton, Lewes and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Lewes |
Internet | |
| Hove |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Eastbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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CMB ARTWORKS
(@CmBJeb) reported
from
Eastbourne, England
@O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Rob Hoegger
(@robster277) reported
from
Peacehaven, England
@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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TheBigRedFella
(@CarlV_B) reported
@O2 What an absolute Sh@t Show, if it’s not not part of the process down, it’s another, then if you get past them 2 which is another massive if, it’s another white screen or bad gateway message, shame on you @O2
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Kirstie O'Connor
(@Skittletits87) reported
@O2 absolute joke of a service. Let your service go down for hours on end only for it to finally come up and NO SEATS AVAILABLE! Hope you enjoy your ski masks #O2Priority
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Philip John Withers
(@PhilipJWithers) reported
@O2 Hi O2, I've just bought a 5G ready phone, but my O2 sim is not providing 5G. My colleagues have O2 and get 5G in the same office but I do not. I have a pay as you go monthly sim only plan, which started at the beginning of the year. Can you please help?
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Carly
(@Carlyy11) reported
@O2 are you ever going to fix priority?? Seems that’s suppose to be one of the benefits you offer?
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Aj Kundi
(@ajkundi19) reported
@O2 How can we keep trying when the app has been down since 8am?! Idiots
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s’ingham
(@s1ingham) reported
@O2 get your priority service working please. It’s utter balderdash that it’s down, more likely all your staff getting the Peter kay tickets to sell them in for a profit and sod everyone who actually wants to go and see him. GET IT FIXED
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Buryboy
(@Buryboy6) reported
Anyone remember the @bet365 app going down when City were playing Real? @O2 (a communications company) appear to have the same problems in being unable to handle volume of traffic!! Useless, inept, clueless. #O2Priority #o2prioritydown #peterkaytickets
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janine 💙💛
(@LiveToWhim) reported
@O2 Really? Because I still can’t log into my priority account three hours later. Being signed out of everything means I have to keep trying to sign in before I can even try and get a ticket and it continually crashes
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Therese
(@Tesz) reported
@O2 You should have suspended sales until you could have ensured that your app could cope with demand and everyone had the same chance of getting some. Bad gateway error/ blank screen for the last 3+ hours. Absolutely ridiculous
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Joe G
(@joepg_85) reported
@O2 Absolute full of crap. O2 network is the worst in the UK.