O2 Outage Report in Newhaven, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Hove and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Eastbourne |
Phone | |
| Hailsham |
Phone | |
| Hailsham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Rob Hoegger
(@robster277) reported
from
Peacehaven, England
@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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CMB ARTWORKS
(@CmBJeb) reported
from
Eastbourne, England
@O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Takac
(@TakacMark) reported
@O2 O2 have no customer service skills what so ever, ive made numerous phones calls, just getting passed from pillar to post. They have no closed down an account from years ago which is now preventing my chances of getting a mortgage. Nobody gives you the time of day or wants to help
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Adam Crawford
(@AdzCrawford2003) reported
@aloadobollo1969 @O2 @BlossomsBand You'll probably be asked to take test and there's no issue with that. Vax passports very unlikely as it'll be up to the individual venues and most of them don't agree with it.
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Dale
(@dalehay) reported
@O2 @giffgaff No worries, O2. It was Twitter itself that had messed up with some of their APIs, as many other people (on various different networks) were having the same issue. All is normal now. Have a good day.
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David Coleman
(@DavidColeman33) reported
@O2 Hi. Thanks for your reply. However, that link doesn't work for me. Is there an error in it?
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Steven Peake
(@StevenPeake1975) reported
@AndrewStuart @O2 I've had problems with 4g in Wolverhampton for last few days o2 even gave me a sim swap yesterday but still the same
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KT
(@kaaatzx) reported
thanks @O2 drove 100miles to Manchester to see a friend and had no signal once I got there .. had to put google maps on and guess how to get home with the GPS. Ridiculous. Worst network ever.
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Maryann Wild
(@maryawild05) reported
Shocking service from @o2. People, please DO NOT BELIEVE that capped bill means they wont charge you. My 9 year old just ran up a bill ,£250 in 3 days.All they could say was oh it’s ok you’ve got till next month to pay it. CAPPED DOES NOT MEAN CAPPED 🤬🤬🤬#shockingservice
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mary crook
(@marycrook1) reported
@O2 O2 customer service is terrible. Mobile contract upgrade billing issue.12 calls to 202 (205mins) and told atleast 5 times that my grievance would be escalated to senior admin. Nothing,no update,no resolution! EXCEPT Debt Collection letter!?? Come on @O2 , Sort it!!
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chafika
(@chafiben) reported
@AndrewStuart @O2 Even here in London it’s the same problem I have.
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Kim
(@TherapeutiKimbo) reported
@O2 husband trying to settle his device plan this morning. No function to do so online and having a lot of difficulty contacting you via phone due to accessibility issues. Finally got through to a customer advisor who has hung up on him when he stated he did not want to upgrade