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O2 outages and service status in Newhaven, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Apr 20, 9:17 AM GMT+1.
  • 60% Phone (60%)
  • 40% Internet (40%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newhaven, England

The most recent O2 outage reports came from the following cities: Lewes, Brighton, Hailsham, Hove, Peacehaven, and Eastbourne.

CityProblem TypeReport Time
Lewes Phone 1 day ago
Brighton Internet 7 days ago
Hailsham Phone 14 days ago
Hove Internet 21 days ago
Peacehaven Phone 22 days ago
Eastbourne Phone 1 month ago

Nearby cities with recent reports

Lewes

1 recent signals

1 day ago
Brighton

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England

    Let's see if @allbarone #brighton accepts our 2nd @o2 code. Management last time said one per customer.

  • LeeSmikle
    Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • hamishmckcoles
    Hamish McKenna-Coles (@hamishmckcoles) reported from Brighton and Hove, England

    @O2 priority app and website not working !!!!! Please help !!!

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 what the chuff is up with the signal in Brighton yet again. One flaming bar of reception. Have no idea why I am paying you for a terrible service.

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.

  • _OfficialOsc
    Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • robster277
    Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England

    Once again @o2 priority site down

  • CmBJeb
    CMB ARTWORKS (@CmBJeb) reported from Eastbourne, England

    @O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim

  • lydwray
    Lynda Mason (@lydwray) reported from Eastbourne, England

    @KavanaghCk @O2 I never ever have phone signal.

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England

    @O2 Surprised as apps down

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • thekinaton
    Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England

    @allbarone @O2 Don't need them to make contact, they have told me they are only allowed to take one per customer

  • chambjennie
    Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.

  • lilyryan
    Lily Ryan (@lilyryan) reported

    @O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?

  • ThomooseLamb
    Thomas Lamb (@ThomooseLamb) reported

    @O2 hi why is there never any internet signal in Atherton, Manchester? This has been going on for months now. Thanks

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££

  • cambridgebarber
    Seán Lawlor (Cambridge Barbershop) (@cambridgebarber) reported

    Last message from @O2 was March 27th with still no call back, still no resolution and still MORE problems arising. What the hell is going on? Can't upgrade or can't get a new subscription as pending problems from O2 still blocking me from doing so.

  • MelJade2005
    Melissa (@MelJade2005) reported

    @O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date

  • Tommo_Ov_Tarn
    Paul Tomlinson (@Tommo_Ov_Tarn) reported

    @O2 It hasn’t mattered where I have been this week, it has been very intermittent everywhere. Sometimes I can’t call out, people are telling me they can’t get in touch and as you can see the data is painfully slow

  • Jimmy_Riddle71
    Andy (@Jimmy_Riddle71) reported

    @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

  • bray_jenna
    Jenna (@bray_jenna) reported

    Fed up of not having signal @O2 sort it out!! Pay monthly to be stranded with no signal in certain areas! #o2