O2 Outage Report in Newhaven, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Brighton, Lewes and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Lewes |
Internet | |
| Hove |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Eastbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
My sister just told me her voucher from @o2 didn't work. Im not paying the massive increase prices for a one day Ticket. Anyone able to help her out 🙄 #EGX2022
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Andy 🦋
(@pandyy_95) reported
from
Brighton and Hove, England
5G signal in Brighton is absolute pants @O2
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch
(@mitch_tovey) reported
@O2 how do I make a official complaint?
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soria
(@soriacanthearu) reported
@O2 never experienced such bad customer service as I have with o2. Reply to my dm!
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Marc Walker
(@PneMarc) reported
@O2 I can’t top up my phone is the service down?
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Parkey
(@mikeycparker) reported
@O2 I am a new customer and I’m trying to give you a PAC code to transfer my old number to you but you keep cutting me off. If you don’t sort this out I’ll be returning the phone and cancelling the contract
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James Vertigan
(@jamesvertigan) reported
@o2 Do you know of any issues in EX36 or EX16 areas? Seen people in my local area reporting no O2 signal this afternoon.
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Grace Booth-Isherwood
(@GraceBoothIshe1) reported
@O2 i will now be leaving o2 after being a customer for 10 years after the vile customer service I have just received and if one of your more professional customer service representatives could message me I can pass on details of the call so hopefully this never happens again!
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John Doherty
(@OneRealJGD) reported
@mr_numbers @RachaelDunlop @O2 Cloning a SIM is not easily done. But not impossible. I have read of examples where provider outlets do not do adequate security checks and authorise the issue of a second SIM to a fraudulent applicant. Generally you would "spot" other symptoms - like breaks in your service.
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Andy Sawers 💙
(@mr_numbers) reported
@RachaelDunlop @O2 I’m absolutely no expert but I’m replying in the interest of a quick (and possibly helpful) reply. I think I’ve heard before that it can happen when a sim gets cloned. I’ve no idea what the solution is, other than to raise this possibility with O2. That shd help protect you.
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Rachael Dunlop
(@RachaelDunlop) reported
@DublinWriter @O2 Also, you have to give permission from your phone to allow your other apple devices to handle messaging. So, no, someone can't send messages from their mac if they have your phone number or your iCloud sign in.
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Erin Walker
(@EzzWalker) reported
4/4 passed! I have even asked @O2 if the code can be sent to me and the phone cut dead on me twice! CAN SOMEONE HELP HER? She needs a new phone asap and if this isn't sorted we will be changing providers ASAP! I expect a swift response.