O2 Outage Report in Newhaven, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Phone | |
| Lewes |
Internet | |
| Hove |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Andy 🦋
(@pandyy_95) reported
from
Brighton and Hove, England
5G signal in Brighton is absolute pants @O2
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James R
(@boredjamesr) reported
@O2 @virginmedia I have been with both O2 and Virgin for over 15 years. Both accounts registered at my address but because the virgin account is my wife’s name you wont give me the benefits?! Really bad way to treat loyal customers!!! Really makes me want to leave both
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David Graham
(@DG34UK) reported
@O2 I have two iPhone 11 & sims at my house for past 6 weeks. It was through fraud on my bank account. Have called twice and your customer service teams have not helped at all. Advice required please.
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Ralphy
(@coyi1966) reported
@virginmedia @O2 My virgin broadband went down overnight now back on and 5G option to connect my devices has completely disappeared 😡
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thē kĭñg
(@devoutatheist) reported
@O2 Got a message yesterday evening that data had been temporarily turned off by my network, and it's still off. Any idea what's going on?
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Hannah
(@Treagie) reported
@O2 hey, I’m having massive issues with my coverage lately. For the past few weeks, my data has been very spotty and even when I’m on 5G, it stops loading things. Also, for the past few days, I’ve barely had any coverage. Right now, I’m just on Wi-Fi only. I’m in central Bristol
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Hannah
(@Treagie) reported
@O2 can you help? Is there an issue with a mast locally? I’m wondering if possibly my SIM card needs replacing? Thank you!
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Steven
(@scottsyns) reported
Trying to find more about #Volt with @O2 went something like this. Customer Service Agent 1: You need to take out a new deal so will pass you to sales team. Sales team: That is not correct. Customer Service Agent 2: Did not know what Volt waste then hung up on me 1/2
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Miranda Hawkins
(@MJaneHawkins) reported
@O2 You repeatedly confirm my account is closed and nothing owed. Yet you are charging me and advising payment overdue. 5 calls and not yet resolved. Help. I have had enough of this
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Dave Saunders
(@DavidoffDonut) reported
@O2 @virginmedia Ok so I enrolled in this as I am an O2 & VM customer. Do I need to do anything to get the Wi-Fi pods?
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Doutimi Aseh
(@AsehDoutimi) reported
@O2 I am unable to access my o2 app and concert tickets. I keep getting an authentication error....help