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O2 Outage Report in Newhaven, East Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Newhaven, England

The most recent O2 outage reports came from the following cities: Hove, Peacehaven, Eastbourne, Hailsham, and Lewes.

CityProblem TypeReport Time
Hove Internet 5 days ago
Peacehaven Phone 6 days ago
Eastbourne Phone 18 days ago
Hailsham Internet 20 days ago
Eastbourne Internet 1 month ago
Lewes Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England

    My sister just told me her voucher from @o2 didn't work. Im not paying the massive increase prices for a one day Ticket. Anyone able to help her out 🙄 #EGX2022

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • emilymorgan_x
    Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • antpantss
    A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Newhaven, England

    @O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?

  • thekinaton
    Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • pandyy_95
    Andy 🦋 (@pandyy_95) reported from Brighton and Hove, England

    5G signal in Brighton is absolute pants @O2

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • LeeSmikle
    Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Newhaven, England

    @gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Newhaven, England

    @AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • _OfficialOsc
    Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • chambjennie
    Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CBrooker1981
    Chris Brooker (@CBrooker1981) reported

    @SkyHelpTeam @SkyUK why are you bringing in EU roaming charges from 3rd may when you use the @O2 network and they are not reintroducing charges?!?

  • matthewpwillis
    Mr Matt (@matthewpwillis) reported

    Wondering if the @TheO2 venue app is actually alive. I must have requested 60 verification emails over the past week or so...none received. Wonder if the @O2 network is as reliable? #sortitoutplease

  • Joeoefc
    Joe (@Joeoefc) reported

    @O2 hello can I speak to someone please data not working abroad, cheers

  • Stubbs
    Stuart Grimshaw Diaz (@Stubbs) reported

    @Outdoorsy_Chris @O2 3 is just as bad right now, I had a 5G connection, strong signal, nothing loading.

  • Claire11152715
    cni (@Claire11152715) reported

    @O2 hi is click and collect not working please ?

  • ShivvyK91
    Siobhan Kinsella (@ShivvyK91) reported

    Can’t wait to switch away from @O2 can’t believe they have the ***** to raise my airtime plan by 7% when I CONSTANTLY have to reset my network setting on my phone to get a slight bit of signal? You lot can get in the bin

  • Outdoorsy_Chris
    Chris (@Outdoorsy_Chris) reported

    @Stubbs @O2 It’s certainly bandwidth/contention issues. Lack of investment I suspect. With 3 I got 5G at home. Only 5G here is at the college.

  • StickyJ0E
    StickyJ0E (@StickyJ0E) reported

    @O2 I'm not O2 customer anymore so dont have account so cant log in

  • Outdoorsy_Chris
    Chris (@Outdoorsy_Chris) reported

    @Stubbs @O2 That was my first experience of how bad it was, or should I say useless. Never had these issues with 3

  • holly_jenko
    Hol ✨ (@holly_jenko) reported

    @O2 it’s my last month of paying my device plan, after my last payment will I only pay my tariff or do I need to phone to cancel the device plan to stop the payments? Also if I keep my normal tariff can I then cancel it at any time?