1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Newhaven, England
O2

O2 Outage Report in Newhaven, East Sussex, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Newhaven, England

The most recent O2 outage reports came from the following cities: Hove, Peacehaven, Eastbourne, Hailsham, and Lewes.

CityProblem TypeReport Time
Hove Internet 7 days ago
Peacehaven Phone 7 days ago
Eastbourne Phone 19 days ago
Hailsham Internet 21 days ago
Eastbourne Internet 1 month ago
Lewes Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • chambjennie
    Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • _OfficialOsc
    Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Newhaven, England

    @gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄

  • sammi_hills
    Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • robster277
    Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • antpantss
    A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • emilymorgan_x
    Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • LeeSmikle
    Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Newhaven, England

    @AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.

  • CmBJeb
    CMB ARTWORKS (@CmBJeb) reported from Eastbourne, England

    @O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Newhaven, England

    @O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWood1966
    Paul Wood (@PaulWood1966) reported

    Brilliant customer service by @O2 , no service for 6 weeks and no refund or partial refund because “ as in the terms and conditions we can’t guarantee fault free service “ get fault free service but paying for no service !!!!

  • Tgslim
    Tony Green (@Tgslim) reported

    @O2 Please o2 your excuses with updating to 5g for 12 months now in Chorley is getting old . No data and poor signal in the Center of Chorley but Vodafone fantastic .

  • m0mmym1lkers69
    jess (@m0mmym1lkers69) reported

    @O2 your customer service is utter shite

  • NikkiH_1984
    Nikki 🇺🇦💙💛 (@NikkiH_1984) reported

    @O2 I have DMd you. Got put through to the same team again! Same delay again! Same reading from a script again! How do I get to speak to someone who can actually help please?

  • patqueen82
    MacQueen© (@patqueen82) reported

    @crofterbecca @O2 What a joke!! I assume you’ve not received compensation for not being able to use this service? @02

  • BarbaraJMar
    BarbaraM (@BarbaraJMar) reported

    @o2 worse service ever. Unable to make and receive phone calls from/to own house without breaking up. Allegedly there is a problem with a mast they're working on. 2 months paying for crap service.

  • AshHussain_UK
    Ash Hussain (@AshHussain_UK) reported

    @FailedYentl @O2 O2 are bloody awful!

  • dijay1
    David Jackson🇺🇦🇺🇦 (@dijay1) reported

    @O2 what is the customer service number to change tariff?

  • pawseygirl
    Louisa ⭐️⭐️ (@pawseygirl) reported

    @O2 Your customer service is ridiculous the phone app is ridiculous the way I’ve been triple charged it’s ridiculous if I had any way whatsoever of getting out of these contracts now I would

  • Fueggle
    Charmaine Fueggle (@Fueggle) reported

    @O2 I have even totally restored my phone to factory settings and reloaded my esim, nothing seems to help