O2 Outage Report in Newcastle under Lyme, Staffordshire, England
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The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent, Crewe and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Crewe |
Phone | |
| Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Internet |
Community Discussion
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O2 Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary JJ Spate
(@GaryJJSpate) reported
@O2 From Saturday morning until Monday evening I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?
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Louise Martin
(@Louise_28x) reported
Had no signal for over a week now and missing important phone calls with no reply from o2 on online chats 🙈 what's going on @O2
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Binyizdabbalah
(@FunkadelicHorse) reported
@O2 Complaintreviewservice one. And if I sound grumpy, it's because I've had to do this every time I've had a problem, with a website that is the living embodiment of the recursion meme.
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Nick PANAGIOTIDIS
(@nikgpanag) reported
Big shout out to the tech support behind @O2 twitter feed, if only 202 call centre could've delivered this without a need for 35DM. Solved at last 🙄
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Phil Davis
(@CKablooie) reported
@O2 @DisneyPlusUK Crap customer services report on the One Show, How can you threaten people with baliffs over unpaid bills if they are not and never have been, your customers ? That's why I would have to consider carefully before I became a customer
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Daj✨
(@dajeemikayla) reported
Very poor customer service @O2 having to deal with the nightmare of having my personal belongings stolen from me, in addition to waiting days on days to get any further information. But take money from my account for a bill INSTANTLY
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Nicole ☀️
(@NicoleMCFC) reported
@O2 Hi, I’ve seen a better deal with another network provider which is cheaper. I haven’t got long left to pay on my current contract. How would I go about transferring my mobile number to this network?
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TONI
(@TOHN) reported
@O2 Hello O2, long term customer here since 1996 back in the Cellnet days ... but seriously, I'm close to leaving after months of poor/no signal/data please help me out here
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_𝕿𝖍𝖊 𝕮𝖔𝖚𝖓𝖙𝖊𝖘𝖘_
(@TheCountess5790) reported
@O2 pretty poor show that I make an order on the premise that I will be able to collect my new phone today, then I immediately get a text to say I can’t and you don’t know when I will. I’ve spoken to someone about it from one of your call centres who was just reeling off script…
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Isla Neslon
(@Islaneslon) reported
@O2 It should have been resolved by today. It isn’t you that is having their credit rating destroyed amd threats sent to their door. O2 clearly have a serious problem.