O2 Outage Report in Newcastle under Lyme, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Leek |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone |
Community Discussion
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O2 Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Michelle
(@MichK84) reported
from
Stoke-on-Trent, England
Been trying to login to @o2 priority since 10am and now it’s down for maintenance
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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stokiemummie
(@stokiemummyJ) reported
from
Stoke-on-Trent, England
@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Ryan Podmore
(@PotterPodmore) reported
from
Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Williams
(@frtimw) reported
Fed up of @viginmedia broadband dropping out and @O2 signal being negligible meaning I can’t properly use my phone. Last Tim I spoke to O2 excuse was a mast wasn’t working and it’s still not. Need to end contracts.
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Red.i.Bled
(@redibled) reported
Anybody else struggle with @O2 signal ? Regular in or around city centres and reception for internet is rubbish, always failure to load or forever to get messages page cannot load. Pay too much for shoddy service, think I’m gonna buy myself out and go elsewhere.
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FUCKTASY FOOTBALL ⚽️
(@CoulsdonTHFC) reported
So I joined O2 in December, “CONTRACT” says a price for 12 months . 4 months in the price increase is announced 😡 how is that a contract? on top of this the coverage in Coulsdon, Croydon , Tottenham is utter garbage. Useless really. Just let me cancel !!!! @O2
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Nicola
(@nicolakezia86) reported
So fed up with @o2 and having such poor network coverage / signal. Been ongoing for a year. Remind me again why we are paying over £100 a month across our family contracts?! And that’s not to mention issues I’ve had with billing. Very unlikely we’ll be renewing.
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Simon Johnson🇺🇦
(@simon_r_johnson) reported
.@O2 I would happily pay a higher phone bill in return for not getting called by a different random person each week offering to reduce my bills. Who have you been selling your customer list to ?
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Rae
(@Rae1990x) reported
My signal on my phone is shockingly bad and the wifi! @O2 @virginmedia
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Lew
(@LewD23) reported
Been on hold with @O2 for an hour and 18 minutes and got buttoned. Shocking customer service absolute waste of my ******* time
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Keri jones
(@Kerijonesradio) reported
Hello @o2 Me again. I have no service at all at Penygillam, Launceston. Even though I'm sitting by a window.Your map says there's 4G coverage here. I'm really unhappy that I've been missold a network that doesn't deliver. How do I end my contract please? @vodafoneuk is fine.
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Matt 🏳️🌈
(@weyland76) reported
Anyone recommend a good mobile provider other than @o2? I know no one will be perfect but there must be a company out there who can actually provide a usable phone signal? I have full 4g at the moment but having to use train wi-fi instead because absolutely nothing is loading.
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Holli “gobby scientist” Carden
(@HolliCarden) reported
What is the point in paying for a phone connection that you can never us @o2 ?!?