O2

O2 Outage Report in Mattishall, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mattishall, Norfolk, England 02/10/2026 08:40

February 10: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mattishall, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • dan_v_fat Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sands_108 Sands (@Sands_108) reported

    @O2 such poor response to dealing with a fraud situation. One month & still waiting for resolution. While u keep sending debt collection threatening letters! Deal with the issue!!!!

  • JustARandomZak ZᐰK (@JustARandomZak) reported

    @Furrbaby1996 @O2 Issue with their servers. I'm having the same problem

  • glitchofthehead Jayne (@glitchofthehead) reported

    @O2 can I have a phone number to ring customer services please? All I can get hold of on the app is bots who don’t understand what I am trying to say

  • Frugal_ways Deano... (@Frugal_ways) reported

    Hey @O2 what is the point of having mobile data with #O2 when an old apple phone, a new apple phone and the latest android samsung cannot even open a search engine on the browser, as your "mobile data" doesn't work? #ripoffbritain

  • fencemaster Fencemaster (@fencemaster) reported

    @O2 @GoodThingsFdn @virginmedia #O2 has gone from bad to worse. A decline in overall customer service and now little to no signal all of 25 miles from London. 18 years of loyalty and this is what I get is it? Looking to move to a supplier with a service that works right now.

  • lellis0611 Leanne Ellis (@lellis0611) reported

    @O2 please can someone help me Looking to possibly early upgrade...been offered a better contract still with o2 via a company rather than direct. Can I take this and if so how do I clear my outstanding contract. Please advise ASAP

  • paults89 Paul Tsang💙 (@paults89) reported

    @O2 hi, I would like to turn on wifi calling, I am on iPhone and tried to turn it on in settings but redirects me back to website which tells me to turn it on in settings. I just received sim and waiting for my number to port over to o2, please help

  • danjh2010 Dan 🏳️‍🌈 (@danjh2010) reported

    So frustrated with @O2 I had great signal at home until a few weeks ago and now it’s utterly terrible. Can’t make or receive calls. I don’t know what they did but something changed!

  • SoundEngUK An Audio Engineer (@SoundEngUK) reported

    @O2 @danjh2010 It's not a "handy network guide" it's patronising pointless crap which NEVER solves the problem. Basically, your network is useless

  • MiddleAgeJohn1 Middle Age John (@MiddleAgeJohn1) reported

    I'm getting increasingly frustrated with @O2 the signal and network reliability is poor, call dropping out daily. I ordered an upgraded phone.... its been a week, no updates. Poor. Help