O2

O2 Outage Report in Mattishall, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mattishall, Norfolk, England 11/29/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mattishall, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • Griffj90 JGriff (@Griffj90) reported

    @O2 have honestly the worst customer service I have ever seen. I have been a customer for eighteen years and have multiple contracts with them. Had nothing but issues with bills & upgrades over the last year. Resolutions Team…don’t even call you back to help!

  • Griffj90 JGriff (@Griffj90) reported

    @O2 have honestly the worst customer service I have ever seen. I have been a customer for eighteen years and have multiple contracts with them. Had nothing but issues with bills & upgrades over the last year. Resolutions Team…don’t even call you back to help!

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • Griffj90 JGriff (@Griffj90) reported

    @O2 have honestly the worst customer service I have ever seen. I have been a customer for eighteen years and have multiple contracts with them. Had nothing but issues with bills & upgrades over the last year. Resolutions Team…don’t even call you back to help!

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2