O2 Outage Report in Mattishall, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
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O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Adam Carpenter
(@1985ACarpenter) reported
from
Hellesdon, England
Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tw: laziness
(@leftforbed) reported
@O2 hi, my friend wasn't able to redeem his quarter pounder, but I have got mine without problems (in the same restaurant) I'm wondering why that's happened?
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Rahul
(@r_patel5) reported
@O2 my number is suppose to port today, I've lost signal on my old sim but the number hasn't ported. When trying to dial my number, it says its invalid. What is happening?
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Kerri Johnson
(@Kerri_johnson01) reported
@O2 I'm so sick of having bad signal either Internet or phone signal it's so bad! I pay nearly £60 a month & can't use my phone properly because of the weak connection! I've got in touch with o2 a few times & they say the problem has been fixed yet it is still happening!!
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Kelly Irvine.
(@KellyIrvine7) reported
@O2 having issues with my order being delivered. Was meant to be delivered on Friday and I still don't have it. @DPD.
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🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸
(@_gattopia) reported
The fact that no one at @O2 has answered any of tweets other than sending me a pathetic little DM that I replied to and didn’t receive a response yet again, your complaints department is going to be flooded with all of the evidence I have of the worst customer service & company!
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steve nunwick
(@stevenunwick) reported
@O2 how come your customer service is so shambolic, I got more info on my o2 account from Sky Mobile than you guys?
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Coops
(@Sarnie365) reported
@O2 The My O2 support facility closes in 1 minute. By morning I'll have been without service for 14hrs, with one tweet reply as acknowledgement and zero actual support. This is not good enough.
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🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸
(@_gattopia) reported
@O2 I HAVE BEEN PHONING FOR 5 HOURS AND USING THE CHAT SERVICE AND CANNOT SPEAK TO ANYONE!!!!!!!!
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Coops
(@Sarnie365) reported
@O2 Also no response from support on MyO2 app in about 150 mins.
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Coops
(@Sarnie365) reported
Hi @O2 I've had NO response from support contact on Mu O2 app yet. First messaged 3hr40 mins ago. What on earth is going on?