O2 outages and service status in Mattishall, England

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

• 
  Louise Smith (@LouSmi2) reported 10 minutes ago from Taverham, England

  So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

• 
  nchnthman (@nchnthman) reported 12 minutes ago from Norwich, England

  @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

• 
  Miss Emily Anarchy (@MsEmilyAnarchy) reported 27 minutes ago from Norwich, England

  @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

• 
  Matthew Caputo (@MatthewCaputo_) reported 28 minutes ago from Norwich, England

  @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

• 
  Chris Greenfield (@chris_greenf) reported 29 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Matthew Caputo (@MatthewCaputo_) reported 32 minutes ago from Norwich, England

  @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

• 
  Dan Church (@dan_v_fat) reported 33 minutes ago from Norwich, England

  @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

• 
  David Griffin (@davegriffin1233) reported 39 minutes ago from Norwich, England

  @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

• 
  Adam Carpenter (@1985ACarpenter) reported 48 minutes ago from Hellesdon, England

  Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

• 
  Kevin the carrot (@Kjvincent1979) reported 57 minutes ago from Costessey, England

  @O2 4g network speed of 0.5 mbps so virtually non existent

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virtu@dmin🎤+🎧+💻=📑 (@VirtuadminUK) reported 2 minutes ago

  @O2 Morning, Ivr an ongoing issue that there is no way yo input a password to access my account. Its been going on for months. Someone replied yesterday and I duly gave the information asked for and no onr has replied? Do you usually ask for passwords?

• 
  Glen & Jo (@LashbrookLushes) reported 5 minutes ago

  @O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic

• 
  Susan Freeman (@Propertyshe) reported 7 minutes ago

  Good afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?

• 
  Alex S.Tower (@AlexSTower) reported 9 minutes ago

  @O2 A family member is a victim of PAC identity fraud, not one of your colleagues can help her, left her without a number, no access to any of apps such as shopping or online banking, instead giving the suspect full access without authorisation and impersonating us. Options?

• 
  KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported 9 minutes ago

  @ItsLau_xo @O2 I’m having the same issue and thought it was just me!

• 
  Just flung out of space ⧗ ᗢ (@itsafairytale95) reported 11 minutes ago

  @O2 can you help please youve locked my account

• 
  mark callow (@markcallow10) reported 14 minutes ago

  @ad_moran4 @O2 Honestly do not go near them it’s so bad I can’t tell you. I’ve been with them years but it’s simply just become impossible they have such bad coverage it’s amazing they haven’t been prosecuted. As soon as I can swop I will be

• 
  Chris Connor (@DjChrisConnor) reported 16 minutes ago

  @dayvales @O2 Had this since December Dave,and O2 just give me the same old spin everytime. I’m currently looking for a better network in my area so I can leave asap. Shocking service

• 
  Theo (@nickrwall) reported 16 minutes ago

  @O2 Why is the recycle program such a joke and no one responds when you tell them the issue

• 
  Kieren Bushnell (@kbushnell1975) reported 18 minutes ago

  @Lord_Viridis @O2 They are honestly worse than useless. I have been a customer for 25 years and they treat us with contempt.