O2 outages and service status in Mattishall, England

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

• 
  Kevin the carrot (@Kjvincent1979) reported 4 minutes ago from Costessey, England

  @O2 4g network speed of 0.5 mbps so virtually non existent

• 
  Chris Greenfield (@chris_greenf) reported 4 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  nchnthman (@nchnthman) reported 5 minutes ago from Norwich, England

  @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

• 
  Dan Church (@dan_v_fat) reported 10 minutes ago from Norwich, England

  @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

• 
  Matthew Caputo (@MatthewCaputo_) reported 19 minutes ago from Norwich, England

  @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

• 
  David Griffin (@davegriffin1233) reported 26 minutes ago from Norwich, England

  @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

• 
  Louise Smith (@LouSmi2) reported 31 minutes ago from Taverham, England

  So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

• 
  Miss Emily Anarchy (@MsEmilyAnarchy) reported 35 minutes ago from Norwich, England

  @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

• 
  Adam Carpenter (@1985ACarpenter) reported 49 minutes ago from Hellesdon, England

  Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

• 
  Matthew Caputo (@MatthewCaputo_) reported 58 minutes ago from Norwich, England

  @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren Brookes (@laurenhall96x) reported 4 minutes ago

  Is @O2 and @virginmedia down? My services aren't working

• 
  Windy Moore (@Windywowwow) reported 10 minutes ago

  @O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!

• 
  Swc (@swchamp89) reported 10 minutes ago

  @O2 @ad_moran4 O2 have the Worst customer service, don’t bother. I think I’ve wasted over 10 hours in the last year trying to speak to someone.

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 10 minutes ago

  @Lord_Viridis @O2 And what about my issue @O2 it’s not like I want to pay my bill or anything!

• 
  Virtu@dmin🎤+🎧+💻=📑 (@VirtuadminUK) reported 14 minutes ago

  @O2 Morning, Ivr an ongoing issue that there is no way yo input a password to access my account. Its been going on for months. Someone replied yesterday and I duly gave the information asked for and no onr has replied? Do you usually ask for passwords?

• 
  Terry (@Yorkiebarkid1) reported 14 minutes ago

  @puncharama @MartinSLewis @O2 O2 asked me to direct message them which i did only for them to say they couldn't help and had to ring. I’ve now switched to talk mobile this morning.

• 
  Nicolle ⭐️ (@_betsyboat) reported 15 minutes ago

  @O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.

• 
  G (@Ginny1000) reported 16 minutes ago

  @O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!

• 
  Steven Price (@Ste_Price) reported 16 minutes ago

  @GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.

• 
  brian mcmillan (@brainmcmillan) reported 17 minutes ago

  @O2 Duh. The issue is the recorded message from your network telling me that my phone is blocked despite your staff telling me that my account is not in arrears and my DD was taken on the 11th without issue.