O2 Outage Report in Mattishall, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
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O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Byrne
(@shaniepoo2000) reported
@O2 please fix you're system. I transferred my phone contract to O2 yesterday lunch time and it took till after 6pm tonight to get network coverage. And now when I try register with O2 online... The Web page is down. Not a great experience for a new customer. #disappointed
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Gigi 🖤
(@gothgirl_xox) reported
@O2 how do I cancel amazon prime that came with my phone deal? I have been charged £7 for something I didn't actually want in the first place?
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Anne-Marie Fowkes
(@MarieFowkes) reported
@O2 at what point will I be able to speak to someone been trying since Friday to sort a no service problem out and nobody answers phone and it cuts off when it connects tried messaging and they don’t respond either!!
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Gem
(@CatFankles) reported
@O2 Yes, finally, but I was without any service for most of yesterday. Your agent on the app said they would give me a credit for £20 but this hasn't been done. Can you please add this to my account?
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Stuart Moore
(@stuartrmoore) reported
@Vicki_Scotty @O2 Customer services hinted at ‘system issues’ and a small backlog but I’m concerned that promised ‘escalation’ has not worked. Doesn’t bode well for future service expectations
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Ryan
(@RyRy180) reported
If I behaved and conducted the way that o2 customer service operative did I would lose my job! Absolutely awful experience! @O2
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Ar ais arís
(@CDUFF1) reported
@O2 does your company actually have a fraud team??? I’m getting the run around by your customer service for 2 weeks and have no ability to make calls and am still paying my bill. This is beyond a joke
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Rouge Noir ( 5------82)
(@Jules_Clarke) reported
Why are there two big telecoms masts near me and my @o2 signal is only one or two bars at most of the time. Shambles
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Vicki
(@Vicki_Scotty) reported
@stuartrmoore @O2 My thoughts exactly. It’s an automated process so interested to know what the delay is or how it’s caused. I requested to transfer on the 30th so it’s just getting ridiculous now. Already regretting the switch as customer service on the matter is non existent
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Ash
(@ashgoldy) reported
O2 literally has to be the worst company for service in the UK. Phone says 5G, even though 5G isn't available in my area, and I get no data. Switch to 4G only and still no data. Sort your act out in the TS10 area @O2.