O2 Outage Report in Mattishall, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent O2 outage reports came from the following cities: Attleborough and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Adam Carpenter
(@1985ACarpenter) reported
from
Hellesdon, England
Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrie
(@KerrieMalone19) reported
@FullSen70316301 @O2 Write an email of complaint, saying you’ll take it further etc. they’re quick enough to take your money but never give back. Pisses me off that!! Then at least all their replies are in writing you have all the evidence then too.
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Ross Jones
(@RO55CO1) reported
@O2 are SH*T. 3G, 4G, 5G signal everywhere but don’t be fooled, you wont have internet. Sort it out!!! Will never take our company phones back to @O2 after this contract ends.
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Tom
(@Ikthezeus) reported
@O2 Priority on web sucks! It doesn’t work properly and I can’t use the iOS app due to you now not allowing below iOS 14.5, but I can’t upgrade past 14.1. So you have effectively locked me out of Priority offers, thanks!
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FullSend
(@FullSen70316301) reported
@KerrieMalone19 @O2 Well I have started a complaint with @financialombuds and they will be investigating now because I swear man the way they just hang up on you and how rude they are on the phone the day I took the contract out he lied to to sell me the contract
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Martin Taylor
(@MartinATaylor79) reported
@O2 Yeah all works on iPhone 12 max we all are. I get data signal e everyone else gets 4g
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Natalie Brunt
(@NatalieBrunt) reported
@O2 can you please respond to my dm that I sent over two hours ago. I am stuck abroad with no access to the internet even though it says I have 3G can you please help me.
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FullSend
(@FullSen70316301) reported
@Robin81534007 @O2 Because they are **** and they lie to you speak to people like **** rude bastards that rob and scam people and holding my money that they owe me
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Pheel-it Steak
(@goblinshagger) reported
Phoned @O2 again, gave them details and times they advised me about my phone being sent and they’re saying it never happened, funny they record calls though? Vanessa (whatever her real indian name is) said it and they refuse to apologise..
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Helenka Jankurova
(@HelenkaJ) reported
@O2 priority not working…
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Steve Oldham
(@SteveJOldham) reported
@O2 I called again last month; as ever advised that this has been escalated and the fraud team would contact me. As yet no one from o2’s customer service or fraud team has been in contact.