O2

O2 Outage Report in Mattishall, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mattishall, Norfolk, England 02/03/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mattishall, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aussierunning Andrew (@aussierunning) reported

    @virginmedia @O2 But if you’re an existing customer and don’t need a SIM, you’re forcing a new 18 month contract to upgrade. I’d pay £35 for the Hub4 and 1Gbps is available at the same price I pay today, but you won’t provide it unless I start a new contract… ‘computer says no’ - poor form.

  • mattlejog matthew (@mattlejog) reported

    Any idea about how to contact @O2 about an order. Not answering phone and tech problem when trying to contact from website!!

  • sliplube sean carney (@sliplube) reported

    @O2 The problem was something to do with my account, I can't phone when I'm at home becouse no one in the street gets a signal, and no it can't be answered by FAQ.

  • lauzeliz Laura🌙 (@lauzeliz) reported

    @O2 can you help please, I need an invoice for my recent order to claim my free chromebook. The invoice was ripped in my package when I collected and it also has part of it missing, so I couldn't get this back together. Can this be sorted ASAP please?

  • r3d_f1v3 Wayne Pedley (@r3d_f1v3) reported

    @O2 Help! Just order an item due for delivery tomorrow, but it's being sent to the wrong address. Can't talk to anyone, online chat seems to be closed, but the upfront payment appears to have gone through. Help! Urgently!

  • rgn2602 Richard Nurse (@rgn2602) reported

    Utter disgrace today from @O2. My wife spent FOUR AND A HALF HOURS on hold today and speaking to customer service advisors who knew nothing. All this was over her late Dad’s account which had £8.11 on it which hadn’t been closed properly. Worst customer service ever.

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @O2 I heard you were way too busy to talk to customers who keep your business in healthy profit! I have looked at the endless loop of info in the network tips section and had the network check done yet still have no signal. What do you suggest I do now?

  • russelllehman2 russell lehman (@russelllehman2) reported

    @VMO2News @virginmedia @O2 hello could someone explain how to get a Volt wifi booster, virgin website says to call a number but the staff either do not know or in one case are incredibly rude, constantly interrupting and only interested in selling other products.

  • Maths_with_M Maths_with_Martin (@Maths_with_M) reported

    @O2 your online messaging has been down for several hours, just says "all agents are busy, try later" Can you assist via DM please?