O2 outages and service status in Mattishall, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Mattishall, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mattishall, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 15 days ago |
|
Norwich
|
Total Blackout | 3 months ago |
|
Norwich
|
Phone | 5 months ago |
|
Norwich
|
Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Louise Smith (@LouSmi2) reported from Taverham, EnglandSo I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Kevin the carrot (@Kjvincent1979) reported from Costessey, England@O2 4g network speed of 0.5 mbps so virtually non existent
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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David Griffin (@davegriffin1233) reported from Norwich, England@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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nchnthman (@nchnthman) reported from Norwich, England@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Dan Church (@dan_v_fat) reported from Norwich, England@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Adam Carpenter (@1985ACarpenter) reported from Hellesdon, EnglandHey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Bentham 🏳️⚧️🏳️🌈 (@BenthamDeborah) reported@ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.
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Andrew (the *****) (@Andrewislington) reported@JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2
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Dr Sonali Misra (@MisraSonali) reported@O2 I am travelling internationally and your app Help centre isn’t showing me any options to speak to an agent. And I don’t want to make international calls to your call centre. Please help. I have been wrongly charged for an extra month
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tinytim (@Timthetiny2002) reported@O2 @ajgbarnes My name is seers and I think I’ve been patient enough but fir approx last 6-8 weeks I haven’t been able to phone out or friends phone in I’ve found difficulty in arranging garage appt eye appts etc I live in Clevedon and according to your info the mast has been down
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mo (@slomoassassin) reported@O2 u guys have one the worst customer services it take so long to get hold of someone on the phone I am considering leaving your company
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Darren Evans 🏴🇮🇪 (@dazz20) reported@BelfastGiants @O2 They are shockingly bad
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Billion Dollar Brain #MDANT (@harryhpalmer) reportedWow. The quality of signal and performance from @lebara since switching from @O2 which has been shite for a long time. 5G all the way on my tube journey, unlike o2. And Lebara is so much cheaper.
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Melisa Bishop (@FiferTHF) reported@BelfastGiants @O2 Awful! The teams name and logo should always be more prominent than a sponsors logo.
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K Jones (@Homer_EFG) reported@TakeThatClouds @O2 How does that work if the phone doesn't work?
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Karen (@KarenLancs) reported@O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!