O2 outages and service status in Mattishall, England

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

• 
  Dan Church (@dan_v_fat) reported 7 minutes ago from Norwich, England

  @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

• 
  David Griffin (@davegriffin1233) reported 12 minutes ago from Norwich, England

  @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

• 
  Kevin the carrot (@Kjvincent1979) reported 15 minutes ago from Costessey, England

  @O2 4g network speed of 0.5 mbps so virtually non existent

• 
  Matthew Caputo (@MatthewCaputo_) reported 16 minutes ago from Norwich, England

  @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

• 
  Adam Carpenter (@1985ACarpenter) reported 18 minutes ago from Hellesdon, England

  Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

• 
  Chris Greenfield (@chris_greenf) reported 28 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Matthew Caputo (@MatthewCaputo_) reported 33 minutes ago from Norwich, England

  @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

• 
  Miss Emily Anarchy (@MsEmilyAnarchy) reported 35 minutes ago from Norwich, England

  @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

• 
  nchnthman (@nchnthman) reported 57 minutes ago from Norwich, England

  @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

• 
  Louise Smith (@LouSmi2) reported 60 minutes ago from Taverham, England

  So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren 🦋 (@LaurenRose94_) reported 5 minutes ago

  @O2 I spent hours on live chat with you yesterday to sort an issue out, I thought it was finally resolved but the email I got confirming has all the wrong information in it. I’m getting so incredibly tired of spending 3 hours at a time waiting to speak to someone. Please help.

• 
  Bob (@wonder_bob) reported 7 minutes ago

  @O2 @ad_moran4 💯 stay away from O2, signal is woeful everywhere. Sort your deal out with EE, you will regret it if you go to O2. I had loads of issues and raised incident tickets and they just kept saying there was nothing wrong. Useless network

• 
  Mr Angry (@angry_corner) reported 8 minutes ago

  @ad_moran4 @O2 Ha ha, they've fooled you!!! They don't know what customer service is anymore sadly!!! You won't be able to use your new phone anywhere in the UK on O2!!!

• 
  mark callow (@markcallow10) reported 9 minutes ago

  @ad_moran4 @O2 I’m have 10 Contract phones with o2 the signal has literally disappeared it’s shocking. Do not sign up they are a nightmare. I can honestly say if not under WiFi it’s about 30/35 % coverage

• 
  Jayne Venables (@jaynevenables) reported 12 minutes ago

  @O2 please tell me why all 3 of our phones have had no signal whatsoever for days now. I’ve tried online chat. They asked if I’d like to look at new deals! Why would we look at new deals when we can’t even get the service we’re paying for?!

• 
  Shez (@sheritzy) reported 14 minutes ago

  I hate when im using my phone in public and @O2 decides there's no more signal 🙄

• 
  Devs (@Destr0yT0Create) reported 14 minutes ago

  @O2 your blue Mondays has been down pretty much the entire day, r u guys going to fix it?

• 
  GethinMichaelDavies (@gethinbach) reported 15 minutes ago

  @O2 Use it regularly and keep getting generic responses from yourselves! Paying good money for a service you’re struggling to provide!!

• 
  MR_TRAVIS (@Travis_techz) reported 17 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  claude debussy (@shhuutits) reported 17 minutes ago

  @O2 your service and especially now the blue mondays garbage you’re pulling in O2 priority is full of **** seriously consider shutting your entire business down