O2 outages and service status in Mattishall, England

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

• 
  Matthew Caputo (@MatthewCaputo_) reported 2 minutes ago from Norwich, England

  @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

• 
  Dan Church (@dan_v_fat) reported 8 minutes ago from Norwich, England

  @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

• 
  Kevin the carrot (@Kjvincent1979) reported 9 minutes ago from Costessey, England

  @O2 4g network speed of 0.5 mbps so virtually non existent

• 
  nchnthman (@nchnthman) reported 37 minutes ago from Norwich, England

  @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

• 
  Matthew Caputo (@MatthewCaputo_) reported 43 minutes ago from Norwich, England

  @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

• 
  Chris Greenfield (@chris_greenf) reported 54 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  David Griffin (@davegriffin1233) reported 57 minutes ago from Norwich, England

  @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

• 
  Adam Carpenter (@1985ACarpenter) reported 58 minutes ago from Hellesdon, England

  Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

• 
  Louise Smith (@LouSmi2) reported 59 minutes ago from Taverham, England

  So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

• 
  Miss Emily Anarchy (@MsEmilyAnarchy) reported 60 minutes ago from Norwich, England

  @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Hepburn (@karenh_5) reported 7 minutes ago

  @O2 please help my sisters SIM card has been stolen

• 
  Dan (@dannog_8) reported 7 minutes ago

  @O2 why am I paying a fortune a month for a service that is non-existent? Data NEVER works. I have to be connected to the internet via WiFi to be able to use the internet. Disappointed as I’ve been an O2 customer for over 10 years.

• 
  Lucy Bethell (@lucy_bethell) reported 14 minutes ago

  @Benleo I am currently on day four of having no phone signal, mobile data or WiFi thanks to @O2 They regularly cut off my service entirely (23 days total this year), no warning, no apologies. When you contact CS, if they actually answer, then they treat you like you are the problem!

• 
  Chris Connor (@DjChrisConnor) reported 15 minutes ago

  @dayvales @O2 Had this since December Dave,and O2 just give me the same old spin everytime. I’m currently looking for a better network in my area so I can leave asap. Shocking service

• 
  Steven Price (@Ste_Price) reported 17 minutes ago

  @GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.

• 
  Mike Waterson (@waterson_mike) reported 22 minutes ago

  @o2 can you please do me please need some help with my contract, ty

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 27 minutes ago

  @dayvales @O2 It’s just standard o2 service mate. Truly the WORST in the U.K.

• 
  MS (@jennslcfc94) reported 28 minutes ago

  @O2 my data has not worked for 2 days and I don’t know why. Your app never works. I’ve turned it all off and on and you asked me to DM but you have not helped in any way. Why has my 4G not been working!!????

• 
  Hockey Malcontent (@EIHLMalcontent) reported 29 minutes ago

  As per the norm now, @O2 have failed to do what they promised they would do…and then tried to blame the customer. Absolutely shocking network.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 30 minutes ago

  @swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.