O2 Outage Report in Mattishall, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Mattishall, England
The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 4 days ago |
|
Norwich
|
Phone | 8 days ago |
|
Attleborough
|
Internet | 1 month ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
Total Blackout | 3 months ago |
|
Norwich
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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David Griffin (@davegriffin1233) reported from Norwich, England@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Kevin the carrot (@Kjvincent1979) reported from Costessey, England@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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nchnthman (@nchnthman) reported from Norwich, England@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Dan Church (@dan_v_fat) reported from Norwich, England@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith (@LouSmi2) reported from Taverham, EnglandSo I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan (@RyanRFC_) reported@O2 I've just taken a contract out with O2 yesterday and got my phone today and I'm already being billed for a months usage without having it for a month? Wtf is that about?
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David J (@scousemouse93) reported@Gemma_Fox @O2 You in GL/GL2 area? We’ve been having trouble too! I found out there is a mast being repaired by O2 engineers... see my tweet!
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paulo (@P1Photography) reported@ThreeUK @O2 @VodafoneUK As your sharing with Vodafone... And being both a Vodafone and 3 customer do we get a discount.
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Jessica Humphries (@Jessica13917471) reported@O2 I'm not very happy with the customer service I've recieved, where I currently live I've had no signal for 2 months or at my place of work. I've replaced the sim as advised by you and it's still not working. Blaming it on a mask when the problem on going is you not listening!!
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Rob Coleman (@robcolemans11) reported@O2 trying to get through to customer service and all the automated agent does is hang up no matter what option I select. How can I speak to someone?
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Adam (@A_Garner88) reported@O2 Hi thank you for your response. Yes we have previously been provided with a link to the O2 complaints page however as the repair of the phone was going through We didn’t want to complain until it was resolved and had all the info. However today the issue has escalated
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David Roberts (@DavidRo19494324) reported@O2 hi. Is there an email address that I can contact O2 about a service issue?
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David J (@scousemouse93) reported@O2 any update on the engineers working a phone mast near GL1 and GL2... had so many problems today with my personal phone and work phone trying to contact customers...
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Mark Batch (@MarkSBatch) reported@O2 Please tell me how I access webchat on a normal day to day basis? There is no option on your homepage etc. Not very clear or I can see. As a phone company it’s prob vital to have a webchat service. How can people call to sort things out when they have phone issues!?
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Louise Allison (@Nursylou) reported@O2 so it takes over half an hour to get through to pay a bill - just to be told he can’t take a payment - has to transfer me to customer services!! Another wait! Awful service