O2 Outage Report in Mattishall, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty:)
(@Kirstyyxox95) reported
@DaveTmcr @O2 @VodafoneUK Vodafone are awful! Was with them for 8+ years and would never ever go back!
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Ian R Broome
(@IanRBroome1) reported
@O2 Hi @o2 still waiting got a reply from your customer services. I can't get through on the phone as the queue is so long. I just have a simple question that requires an answer and it doesn't even appear that anyone has read my dm it just says status is sent. Please can you help!
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Itskay2u 🇱🇨
(@Itskay2u1) reported
@O2 I can’t call 202 from my phone is there some sort of problem it doesn’t even connect ?
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Funny Face
(@0hFunnyFace) reported
@O2 OK, what's going on? This is to top up over the phone. I want to know why I cannot use my online account. Also, has my £10 a month top up for mins etc ended? Please help.
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Jacob
(@Jacobpne34) reported
@O2 your Greggs code won’t work in store for the sweet treat
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Angela263
(@Angela2634) reported
@O2 shame on you I have an iPhone 11 it’s faulty I have insurance but can I get through to the correct department ? You’re kidding me no I can’t I have had insurance for different handsets for about five years and have NEVER made a claim not ONCE I’m so unhappy one year left
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Wailun
(@HEELShingster) reported
@ODEONHelp @O2 Thanks, would I be given new voucher codes to use when I cancel or would I have to make a new booking with no voucher?
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DonJo
(@donjo_56) reported
@O2 who do I speak to about cancelling my contract. Can’t get to speak to anyone, your help bot is useless and you have not responded to any PM I have sent you. Absolutely diabolical service.
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stephen galbraith
(@dxteam12) reported
@O2 The 02 Network In Castlederg Is still Down The Postcode is BT81 7EA When Will the issue be fixed have you A Time Frame ?
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Mila
(@LYCOICAT) reported
@O2 really unhappy with your customer account I would like to close all my accounts and would like information on how to go about paying settlement fee. Really poor service. Constant holds. Differing information and no empathy. Sad really :(