O2 Outage Report in Mattishall, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Adam Carpenter
(@1985ACarpenter) reported
from
Hellesdon, England
Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Keating
(@Henry_Keating87) reported
@ChrisEddy_7 @O2 There’s a mast in Pontypool and malpas, the old mast surely is out of use now the cables are all cut. I’m in direct line of site less than 500m and highest I can get is 0.2 mgb… sure Cwmbran had one that was broken too
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Eddy 🏴
(@ChrisEddy_7) reported
@Henry_Keating87 @O2 I had issues from November 2019 until start of this month when I finally changed to Smarty. I was told at first it was temporary problem that was being fixed then for 18 months I was told too many ppl in my area used o2 so that’s why everything was slow……
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Andrew Adams
(@AndrewAdams20) reported
@O2 2 hours on hold to customer service. Any idea how long the wait is?
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Annakáy
(@smileysway_) reported
O2 are embarrassing, everytime I have a problem I have to run to the tl to get them to respond @o2 do better !
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Ross McArthur
(@rmcarthur1985) reported
@O2 received a call from your sales team 3 weeks ago and offered me an upgrade. Brilliant deal was told I would have it in a week and still waiting for it. No updates and poor service. Worst service very experienced
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Stephen Burns
(@Stephenburns65) reported
@O2 Have been in contact with helpline but waste of time just says our engineers are working on it but must be the worst engineers on the planet to spend this long to sort it out
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Lucas Coe
(@lucascoe) reported
@O2 My phone has been unusable for the past four days. Literally no signal at all. Apparently 4G issues in the area which won’t be fixed until April 2nd. Why am I paying full price for something I can’t use?
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Henry Keating
(@Henry_Keating87) reported
@magicmasteryoda @O2 Anyone taken it further should be able to get out on the small print somewhere, paying for a service you are not being provided
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VictoriiaEmilyy 🦋
(@Victoriiaem1ly) reported
@O2 I have had bad service for a few days now, restarted phone no better. 4G keeps cutting out and I get H signal
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Dan Dixon
(@NukaDan) reported
Hey @O2, a mast in the Lichfield area has been down for 7 weeks now, and customer services keep saying they have no date on a fix. Any possible updates on this?