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O2

O2 Outage Report in Mattishall, Norfolk, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Mattishall, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

CityProblem TypeReport Time
Norwich Phone 10 days ago
Norwich Phone 14 days ago
Attleborough Internet 1 month ago
Norwich Total Blackout 2 months ago
Norwich Total Blackout 3 months ago
Norwich Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @Tallulah_Silver @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob

  • LexioftheDSC
    Your Bible (@LexioftheDSC) reported

    What in the actual hell is going on with @O2 ?! Trying to pay an overdue balance to remove restrictions is like pulling teeth. I've had TWO payment management advisors hang up on me, for goodness sake!! This is absolutely ridiculous

  • Ms_Cherry_B
    🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @o2 Again, I am asking you to justify this enormous price rise, when for the past month, you haven’t given me value for what I am currently paying. My local mast has been down for over a month with no sign of a fix (the brief 24hr on 21-22nd doesn’t count). What gives?

  • adviceNorm
    Norman Stevenson 🇺🇦🇬🇧🇺🇦 (@adviceNorm) reported

    @O2 @virginmedia Please help! It’s impossible to get help from 02 - they are billing me for a phone number I haven’t got and don’t want to help. They also ignore complaint letters. Anyone out there ever had any good service from them?

  • TimberlandRBX
    dooba (@TimberlandRBX) reported

    @O2 I pay over £11 a month for only 10GB and it's still slow as hell

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @Zahid94A @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob

  • ItsCee_xo
    CeeTheFree ✨ (@ItsCee_xo) reported

    @O2 I'm genuinely disgusted by the "customer service" journey you've just taken me on. Stuck on the phone for over an hour to an advisor who had no clue what she was doing, and STILL nothing resolved. Honestly the worst experience I've had calling any company ever

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @page_pageyworld @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment

  • JodieMarchment
    Jodie Marchment (@JodieMarchment) reported

    @Arthur_Dave @O2 I’ve been trying to cancel my contract since February 13th so good luck! They’ve cancelled my disconnection yet promised me it would be sorted and I’m still with an active account on March 31st. Hopefully you get yours sorted soon! 🤞🏻

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @JaneyGuy10 @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob