O2

O2 Outage Report in Mattishall, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mattishall, Norfolk, England 12/29/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mattishall, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • dan_v_fat Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • davegriffin1233 David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

  • 1985ACarpenter Adam Carpenter (@1985ACarpenter) reported from Hellesdon, England

    Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Laura_Jenks Laura (@Laura_Jenks) reported

    How do I go about cancelling my contract? You provide the worst customer service. Im currently on hold for which has now been 25 minutes. Your employees are so incompetent and can’t answer basic questions.Lastly, your signal is a disgrace, by far the worst provider out there @O2

  • ZoeKirkRobinson Zoë Kirk-Robinson (@ZoeKirkRobinson) reported

    Can you please stop using the absolute worst delivery people, @O2 ? DHL are atrocious. They’ve never managed to properly deliver a parcel to me ever.

  • RocketSteve RocketSteve (@RocketSteve) reported

    @o2, 5G is worse than 4G and that's saying something. How do I turn 5G off. (I've heard 5G doesn't work unless you're practically plugged into the transmitter)

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @O2 Ok. Well I had an uninterrupted connection above ground, always had a 4G connection whilst travelling down to the EuroTunnel. Just a shame that it was bad in the tunnel.

  • Simon_wwfc Simon (@Simon_wwfc) reported

    @O2 any chance of speaking to someone who is actually willing to help?! I’ve been with o2 for 8 years and no issues. The last week has been a total shocker getting my issue resolved once and for all.

  • jenvalentine86 Jenscrine (@jenvalentine86) reported

    Worst decision I made moving to @O2 v poor signal anywhere I go. Is there any way to leave a contract 6/7 weeks in???

  • r_ic_k_tweets Rick (@r_ic_k_tweets) reported

    @O2 Hi, I do have a My O2 account already, when I click on Sign In and enter my details, it just brings me back to the sign in page again. If I click register it asks for my number then suggests I log in with my existing O2 account, which brings me back to the loop as above.

  • Bailey_Energy bailey (@Bailey_Energy) reported

    @O2 No signal AT ALL all day, what’s going on? I live in Ealing.

  • JPG___ Joel (@JPG___) reported

    Don’t ever bother with @o2 the most useless mobile network and crappiest customer service team going trying to charge me for a late payment when the cost for the bill had already been covered

  • stephvelasquezz steph. (@stephvelasquezz) reported

    @O2 Nothing works! It’s awful signal