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O2

O2 service status in Mattishall, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Mattishall, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

CityProblem TypeReport Time
Norwich Phone 13 days ago
Norwich Phone 16 days ago
Attleborough Internet 1 month ago
Norwich Total Blackout 2 months ago
Norwich Total Blackout 3 months ago
Norwich Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MsEmilyAnarchy
    Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • dan_v_fat
    Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • LouSmi2
    Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • nchnthman
    nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • 1985ACarpenter
    Adam Carpenter (@1985ACarpenter) reported from Hellesdon, England

    Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

  • Kjvincent1979
    Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • davegriffin1233
    David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewjG79
    Andrew Gardiner 🇺🇦 (@AndrewjG79) reported

    @EE Come on you can’t even make EE work in Wembley. Shite network that’s why I ditched you for @O2 they are cheaper and better in every way.

  • Chops8592
    Rohan (@Chops8592) reported

    @O2 Hi, thanks the response. I’ve tried the website, and when I click on to see the offers it takes me to virgin media’s website. I click on the “I’m an o2 and VM customer” option there, then it asks me to sign into o2 so I’m trapped in the cycle of signing into both sites

  • charlyutd78
    charlotte turner (@charlyutd78) reported

    @Jfrancis94 @O2 Me too I have no mobile internet and the signal keeps going on and off, ridiculous!!

  • HarshaBala_
    Harsha Bala (@HarshaBala_) reported

    What I’ve learned? Using #O2Travel could risk your #CreditScore & @O2 won’t fix this in a hurry, even if it is their mistake.

  • Richard10jones
    Richard Jones (@Richard10jones) reported

    @O2 you are rubbish at customer service and the fact that in the 21st century you cannot guarantee a signal in a normal house and have a mast not working properly for over 6 months and yet still charge the full amount is an absolute joke can’t wait for my contract to expire

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported

    Could you please check if there is a mast down in the B44 area?? No signal whatsoever for about 5 days now in the same spots. @o2

  • Stacie1910
    StacieH. (@Stacie1910) reported

    @O2 any idea when the service will be back in the OL6 area. I've had no signal for over 24 hours, just saying 'emergency calls only'

  • TheGoff1
    Stewart Gofford 🥰🇺🇦 (@TheGoff1) reported

    @O2 I have just got a notification about the upgrade of my contract and now the call spend limit has been removed ? Poor. Please add this back on, I am out of contract in a few months. 07885 583961. I have tried to chat online but get a message that you have no staff available !!

  • Yodasnuts
    Mike Bignall (@Yodasnuts) reported

    @sophlmiddleton @O2 Yep, no communication, no apologies, no reasonable time scale for a fix. She's also missed a call from her mum's social worker. Poor, poor, poor @o2

  • lumers73
    Chris Lumley (@lumers73) reported

    @EE U sound like Boris Johnson just talking bullshit, had nothing but problems for over a week. Worse network going, surprisingly I'm going to @O2 #iliveinleeds