O2 Outage Report in Mattishall, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mattishall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent O2 outage reports came from the following cities: Attleborough and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Adam Carpenter
(@1985ACarpenter) reported
from
Hellesdon, England
Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Richest man in the world
(@cdigilbert) reported
@O2 You have a great insight into your customers now with the use of social media. Please look at me before you call back to handle my complaint. I am not a number anymore.
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andy ware
(@aware23) reported
@O2 @virginmedia Let's hope it makes the mobile network better because at the moment it's shocking #goingbackto ee
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wixsy
(@swixsy) reported
@O2 not great customer service when you will not fulfill a deal that you've advertised through uswitch. Will be finding another provider
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Robert Atkins
(@RobTheGin) reported
@O2 Please response to my DM ASAP - I would very much like to use the service I have paid for :)
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Kenny Galloway 🏴
(@KennyGalloway) reported
@amazonmusic I’d be happy if your bloody app would crash every time I use it. 🙄🙄 ive got free access thanks to @O2 but I’m ready to just cancel it. Tried reinstalling the app and still does it. Absolute joke.
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Andy Lamb
(@ChopperLamb) reported
@O2 Maybe I should take this up with Ombudsman, you’re not providing a service I am paying for.Yes, I understand you can’t guarantee a fault free service, but there is a known fault, with no fix time and has been like that for nearly a month.There must be an SLA associated with it.
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H O L L Y W O O D
(@HollywoodDrevy) reported
Lossless Audio is not for 4G while using an iffy @O2 network 😓😔
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Rachel Longshaw
(@rachierach100) reported
@O2 shocking customer service whilst trying to port my 2 kids numbers onto 02 from Giffgaff, took over 30 minutes to try to do 1 & that couldn't be completed as told it wouldn't happen now until Tuesday. Having to call back on Monday to start again! Don't you want new customers
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Sarah
(@Sarah23874943) reported
@xxsammy02 @O2 02 signal is rubbish only 1 bar signal indoors
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Jeremy Webb
(@jemweb) reported
@O2 i am getting sick of never have a viable signal in po12. pathetic