1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Mattishall, England
O2

O2 Outage Report in Mattishall, Norfolk, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Mattishall, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

CityProblem TypeReport Time
Norwich Phone 12 days ago
Norwich Phone 15 days ago
Attleborough Internet 1 month ago
Norwich Total Blackout 2 months ago
Norwich Total Blackout 3 months ago
Norwich Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • MsEmilyAnarchy
    Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • nchnthman
    nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • 1985ACarpenter
    Adam Carpenter (@1985ACarpenter) reported from Hellesdon, England

    Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • davegriffin1233
    David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • Kjvincent1979
    Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • dan_v_fat
    Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • LouSmi2
    Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Axnanth
    Nathan (@Axnanth) reported

    @O2 I've been trying to call every day for the last 3 days and keep getting disconnected by your stupid IVR system, are your call centres closed?!!

  • OnYaTodd_
    Todd Bevis 🔥 (@OnYaTodd_) reported

    @O2 Hey I've been trying to change my number over but it's not working I don't want a new number.... I had an email saying it's ported. Please help

  • ziegfeldgirl27
    grace (@ziegfeldgirl27) reported

    @O2 I can not login to your website, getting timeout errors on multiple platforms. My tarried was changed without my consent to a more expensive one and I need to sort it out 😩

  • pigreen1
    pigreen (@pigreen1) reported

    @BigIssue @hubbubUK @O2 I just subscribed for another year to the Big Issue - making things change

  • simply_mosii
    D (@simply_mosii) reported

    Must be jazz. @O2 I want to cancel my order. It was made under duress

  • Gowski29
    Chrisi Wilangowski (@Gowski29) reported

    @O2 Hi, wondering if you can help. Partner has a contract with you and it is up for renewal. He has found a deal through mobile phones direct with yourselves, how would he go about keeping his phone number on the new contract?

  • DarylFronMVC
    Daryl Stephenson (@DarylFronMVC) reported

    @O2 Morning, please can you look into the signal quality in the LL14 area, it’s been very poor of late. I have messaged and reported the issue several times but never received any acknowledgment.

  • jimmyll04218854
    jimmy lloyd (@jimmyll04218854) reported

    @O2 is it possible to terminate a contract and return phone early? I switched from EE and unfortunately o2 signal is very poor, 4G is very patchy (often 3G available) and the phone isn’t fit for purpose ? @Ofcom

  • nora_albert
    Nora Albert (@nora_albert) reported

    @VodafoneUK I just signed up for another 2 years after 7 years of being a customer. So upset with the horrible service that I will cancel after all this time. @O2 - want my business instead?

  • sarah0317
    Sarah (@sarah0317) reported

    @O2 I really need to speak to someone but it's impossible to find a number on the website. Can you help please?