O2

O2 Outage Report in Mattishall, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mattishall, Norfolk, England 04/16/2024 07:10

April 16: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mattishall, Norfolk, England

The most recent O2 outage reports came from the following cities: East Dereham, Wymondham, Norwich and Fakenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Dereham Wi-fi
United KingdomWymondham Total Blackout
United KingdomEast Dereham Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • 1985ACarpenter Adam Carpenter (@1985ACarpenter) reported from Hellesdon, England

    Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • dan_v_fat Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • davegriffin1233 David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • janerayson Jane Rayson (@janerayson) reported

    @O2 Still no answer. Come on @O2 surely you can offer better service than this!

  • shahzadkhan7000 shahzad khan (@shahzadkhan7000) reported

    @O2 @GoodThingsFdn @virginmedia don’t you have any human who can take the charge of this matter and call me ,you are such a crap service i am thinkimg to sue you and take you to court

  • peterthoro Pete thorogood (@peterthoro) reported

    @o2 48 minutes and still counting, this is not good service

  • gerwyn Gerwyn (@gerwyn) reported from Manchester, England

    @biteme_brighton @O2 @leemc87 It’s awful in Manchester

  • Richardnash12 Head ball boy (@Richardnash12) reported

    @O2 must say the guys at o2 Bromley Kent were fab straight in and had my phone booked for repair there an then kinda like how it should be less ques and sorted straight away great service from the team

  • shahzadkhan7000 shahzad khan (@shahzadkhan7000) reported

    @O2 @GoodThingsFdn @virginmedia try to first solve customer problem and you guys are so pathetic I have to waste my energy and time snd still you are not capable of doing your job

  • Sarac2404 Sara (@Sarac2404) reported

    @O2 no resolution of complaints. Everybody seems to pass the buck. A faceless organisation these days.

  • imcc63 Ian McCabe (@imcc63) reported

    @O2 this service is not working at m24 1RU when will it be fixed

  • iainkernaghan Iain (@iainkernaghan) reported

    @O2 More than 36 hours into the less than 24 hours to swap my number over to the new sim... still new phone says "no sim" (its in it) old phone stopped virtually instantly. We'll send you a text to verify... cheers O2, i trust you will not charge me for days with no service?

  • Shaan846 Shan (@Shaan846) reported

    @O2 I have been without a signal for 3 days now, I was supposed to receive my sim over the weekend and my contract number would transfer on Sunday, I still haven't received the sim card, and I have contacted o2 multiple times and received no help