O2

O2 Outage Report in Mattishall, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mattishall, Norfolk, England 03/11/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mattishall, Norfolk, England

The most recent O2 outage reports came from the following cities: Attleborough and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough Internet
United KingdomNorwich Total Blackout
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone

Community Discussion

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O2 Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • dan_v_fat Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • davegriffin1233 David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • Kjvincent1979 Kevin the carrot (@Kjvincent1979) reported from Costessey, England

    @O2 4g network speed of 0.5 mbps so virtually non existent

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • LouSmi2 Louise Smith (@LouSmi2) reported from Taverham, England

    So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachel_McDerby Rachel McDerby (@Rachel_McDerby) reported

    @O2 trying to top up a PAYG SIM via the automated line to activate as advised by your customer service agent on the phone but it will not go through despite numerous attempts. Is my only option to go in store to get it sorted?

  • V3r0n1c4_45 Veronica (@V3r0n1c4_45) reported

    @O2 Hi team, my contract is ending 30th April, how can I cancel it and take my number to a different provider? Thanks

  • howdyimgem Gemma Storey (@howdyimgem) reported

    @O2 Hi is there a direct phone number I can call for customer service for free? I'm having no luck getting any support online

  • IamNubz Nubz 🤔 (@IamNubz) reported

    @O2 tried to report fraudulent callers using your system to send 6 digit security codes out to your customers as part of password resets and customer service hung up on me twice. You don't care about the security of your customers data. Been a customer for a decade, until then.

  • Lizzle_B Elizabeth Blackman 🇺🇦 💙💛 (@Lizzle_B) reported

    @O2 guys I need to speak to customer service. I was on hold for over 40 mins twice yesterday afternoon and in messaging I just get an auto reply saying you are too busy and to try again later!

  • AdamSmith0810 Adam (@AdamSmith0810) reported

    @O2 i DM’d you and I have had no reply, this is indeed upsetting to find out this is how you treat your loyal customers. I will be taking my custom somewhere else in future.

  • TheeFariha Farimomo (@TheeFariha) reported

    @O2 my number hasn’t ported over to your network fully. I have moved from Vodafone to O2 and my O2 sim has no signal. I started the process on Sunday night.

  • PHavers2 Paul ~ Uncensored 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PHavers2) reported

    @O2 I cancelled Disney+ within the free period, today I was billed for services I did NOT want. The buffoon at your end refused to refund my money and escalate it. Sort it out or I will file complaint with the regulator 😡😡😡😡

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Telefonica is a criminal outfit and they do not give a flying f*** about the UK, hence almost zero investment in network coverage over here.

  • KateADale 🏳️‍🌈 Kate A Dale Archivist🤍 (@KateADale) reported

    @SteministKendra @O2 Yeah O2 are bad or at least have been recently. Vodafone are slow but at least they sort stuff out and have a good customer service team