O2

O2 Outage Report in Latchingdon and Snoreham, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Latchingdon and Snoreham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Latchingdon and Snoreham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Latchingdon and Snoreham, Essex, England 01/13/2026 10:25

January 13: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Latchingdon and Snoreham, Essex, England

The most recent O2 outage reports came from the following cities: Southminster, Rayleigh, Basildon and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthminster Total Blackout
United KingdomSouthminster Wi-fi
United KingdomRayleigh Phone
United KingdomBasildon Phone
United KingdomWickford Total Blackout
United KingdomChelmsford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Latchingdon and Snoreham, England

Latest outage, problems and issue reports in Latchingdon and Snoreham and nearby locations:

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • RyanSchaverien Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • EmRosePull Emmss (@EmRosePull) reported from Chelmsford, England

    @O2 GREAT NETWORK IS DOWN AGAIN!!

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • AbbeygaleRose 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulbt38 Paul Dixon (@paulbt38) reported

    @O2 I have been trying to get through to your customer services as I have cancelled a ddm which was coming from my account for a phone that now hasn’t been used in several years. Every time I get through it seems when the adviser realises it’s a complicated call they hang up.

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @AndyErak @vmbusiness @O2 Hello, I am sorry to hear that, for further support with this can you please call the number 0800 052 0800 and then Option 3 adn the faults team will be able to assist with this for you. many thanks

  • MiggleM Rowena Coxwell (@MiggleM) reported

    My @O2 4G is so horrendously slow nowadays. It’ll barely load a website. Is anyone else having the same issue? I don’t imagine my phone is the issue but idk

  • nhough21 Nichola Hough (@nhough21) reported

    @O2 please can your fraud team ring me I am fed up of messaging you seem to think it is ok for someone to purchase an i phone on my account with all my details then keep ringing me for the details of the phone and no help from #02 no complaints department no customer service

  • DiegoD8Ochoa Diego Ochoa (@DiegoD8Ochoa) reported

    @VMO2News @virginmedia PS: since we have to hotspot our 4G from @O2 to have video calls all day I hope that my refund covers both the Virgin bill and the O2 bill for me, my partner, my neighbours and anyone else in SE19 that are getting screwed by your issue.

  • jennylangdon JJ ANN Nodgnal (@jennylangdon) reported

    @O2 can you tell me wether service is ok in the CO16 area. I’m having terrible trouble with what’s meant to be 5G but I’m actually on 3G that will barely work??

  • RobSwinfen Rob Swinfen (@RobSwinfen) reported

    @SkyHelpTeam Why is my mobile data so poor and weak on your network? It has been deteriorating for the past month and I’m starting to question what I’m paying a premium for…. Please can someone contact to see about rectifying or else I will go back to @O2

  • mrdarrenlmorgan Darren Morgan (@mrdarrenlmorgan) reported

    @O2 I'm told it is impossible to refund money paid. This is disgusting, the service is the worst l have ever received. After over 20 years is it time to change networks?? Poor Service!!

  • OfficialJxyden2 Jayden Adams (@OfficialJxyden2) reported

    @O2 Hi my mobile roaming data won’t work can you help?

  • elvdub Adam (@elvdub) reported

    @O2 1mbps 4g is awful