O2

O2 Outage Report in Kildale, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kildale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kildale, North Yorkshire, England 01/29/2026 09:35

January 29: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kildale, North Yorkshire, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kildale, England

Latest outage, problems and issue reports in Kildale and nearby locations:

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • duvetwarrior Duvetwarrior (@duvetwarrior) reported

    @O2 @GoodThingsFdn @virginmedia We be good to stay connected by being able to send a text. Here in the centre of Winchester I can't send any and this poor Erratic service has been going on for days - dreadful. #O2

  • Jameshickmott86 deepwoke (@Jameshickmott86) reported

    @O2 why would a phone company make it so i cannot speak to a human. I dont care for chat, i need u to resolve your billing issues before you fraudulently cut me off. Ive paid my bill! Just like last time this happened.. something majorly wrong with your service

  • traceysexgf Traceys Ex Gf 🪳 (@traceysexgf) reported

    @foodiechris @O2 IM DEALING WITH THIS TOO it’s driving me crazy no signal for days

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    Never ever leave @EE for @O2 ee may not be great but at least you get what you pay for, currently pay for phone service which @O2 don’t provide

  • deanjohnston dj (@deanjohnston) reported

    @O2 The customer service at your Teesside park store is beyond a joke. Been in twice over the past few weeks and have walked out angry both times. They genuinely couldn't give a toss about their customers.

  • Tatwisha Penny Proud (@Tatwisha) reported

    O2 has the most shocking customer service ever!! Absolutely Trash #O2 @O2 been on the phone over and hour today and and hour yesterday #sortitout

  • shumel10 shumel (@shumel10) reported

    @O2 u are poo!service down unable to make/recieve calls. No notification from u just sheer arrogance.

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Fed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been

  • bt4lor Brian Taylor (@bt4lor) reported

    @O2 Hello o2 no signal for 3 days now cm9 4bq please give update on what's happening and I take it there will be a refund ? I look forward to hear from you.

  • Zaynab_n_m Zaynab (@Zaynab_n_m) reported

    No longer understand the value of being an @O2 priority member, waited almost 5 hours in a queue yet the tickets were sold out. Very poor user experience, why not tell your customer the ticket are sold out?