O2

O2 Outage Report in Kildale, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kildale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kildale, North Yorkshire, England 11/24/2025 07:20

November 24: Problems at O2

O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kildale, North Yorkshire, England

The most recent O2 outage reports came from the following cities: Nunthorpe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kildale, England

Latest outage, problems and issue reports in Kildale and nearby locations:

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HigsonAlice Alice Braithwaite. (@HigsonAlice) reported

    @O2 someone's taken out a fraudulent contract in my name but when I call customer services to verify the account, which I can't because it's not me, they tell me they can't do anything?? Amazing!!

  • defscoupss vero loves 문빈 ♡ (@defscoupss) reported

    Hi @TicketmasterCS I have tickets for Pitbull tomorrow but my ticketmaster account will not link to the O2 venue app so I can’t access them. Can I get some help? @O2 @TheO2

  • Jeeves_UK James (@Jeeves_UK) reported

    @O2 going to cancel 3 contracts with yourselves. Random £92 in charges on my account. 30 mins on hold to a manager and still not resolved. Avoid this network and get out whilst you still can.

  • EEniwdoog Elizabeth Mannion (@EEniwdoog) reported

    @O2 HELP

  • luke2323244 Luke (@luke2323244) reported

    @O2 It all good, I ended up speaking to your live support team and they was brilliant on helping me

  • nicobacker Nicolas Backer (@nicobacker) reported

    @O2 @o2businessuk you have terrible signal reception everywhere in London and in England. I can’t have reception in the city, in greenwich, in heathrow, anywhere around the city reception is terrible. Shame on you, you dont invest. Worse signal in UK.

  • bethanycogdon Bethany Cogdon (@bethanycogdon) reported

    @O2 morning - any update when the online payment system will be back up & running please? Been trying for 2 days now, lady on the phone yesterday said the payment system was down

  • jonnyrb89 Jon B (@jonnyrb89) reported

    @O2 down in Hatfield Peverel again. All we get is 3G here, so not sure what will happen when they turn off 3G!

  • David9189478633 David (@David9189478633) reported

    @O2 I cannot log in to my account despite resetting my login details and having codes sent to me which I have entered

  • linnington poohbey (@linnington) reported

    Customer service with @O2 is awful - avoid! Asked high street shop to cancel a short-term rolling contract months ago... just discovered they never stopped billing me. Now cannot complain via app (painful delay), phone (painful delay) nor website (link is broken). Shameful.