O2

O2 Outage Report in Kildale, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kildale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kildale, North Yorkshire, England 09/15/2025 09:05

September 15: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kildale, North Yorkshire, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kildale, England

Latest outage, problems and issue reports in Kildale and nearby locations:

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ILLESTABOUT WILLIAM WARD (@ILLESTABOUT) reported

    Just been Into Greggs to collect a breakfast roll and was refund because the scanner was not working. @O2, not very good service as I could buy one but not able to get one on the app. Leeds Headrow😡.@GreggsOfficial

  • ChrisJWilkinson Chris Wilkinson (@ChrisJWilkinson) reported

    @Honey_Heidi360 @GreggsOfficial @O2 Same issue here - and another chap at the same store.

  • alilouherts Alison D (@alilouherts) reported

    @Shireen_5 @O2 I’m jealous! @O2 have never given me any treats and I’ve been with them since they were BT Cellnet!!!

  • paulthemessiah paul walker (@paulthemessiah) reported

    @Shireen_5 @O2 I never get these

  • sarahbarloww Sarahhh (@sarahbarloww) reported

    Curious.. @O2 .. I have a 5G contract yet I never see 5G on my network, only ever 4G?? What’s the reason for this???

  • sjg_001 Sarra (@sjg_001) reported

    @O2 It’s ok I’ve been approached by other network who’s prices are 1/2 of what you charge for the same phone

  • BennyButtonGuru Benny (@BennyButtonGuru) reported

    @O2 It has been longer than 21 days since redemption and no one has responded to any emails. Please give me details of the right person to forward a complaint to.

  • paul_lowther Paul Lowther (@paul_lowther) reported

    @O2 Hi, I’m trying to unlock a phone via the website, but I just keep getting a message saying ‘your request could not be sent’. No indication of what the problem is. Retrying just gives the same result. Can you help? Thanks

  • bigpete0561 Pete romney (@bigpete0561) reported

    @O2 what is going on, this sort of service is totally unacceptable

  • AndrewN41742137 Andrew Neil (@AndrewN41742137) reported

    @Shireen_5 @O2 Been with @O2 over 20 years never seen one of these before??