O2 outages and service status in Kildale, England
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- O2 generated 0 outage signals in the last 24 hours around Kildale, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kildale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Kildale, England
Latest outage, problems and issue reports in Kildale and nearby locations:
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 HELP O2 just got sim card having problems topping up. None of the various options are working
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Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @CariadFfisio Having same problem as well phone service is a joke
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Laaraib (@laaraibk_) reported from Ingleby Barwick, England@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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laura.🧜🏼♀️✨ (@PopcornDonuts) reported from Middlesbrough, EnglandHey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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John (@JohnJackson010) reported from Thornaby-on-Tees, England@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah H (@SarahWM45) reportedThrough a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis
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ShinP3ngy (@NotSoP3ng) reported@lloydoh17 @O2 I’ve been with them a very long time and never had issues like I have each month I’m looking at other networks coz the constant price increases and the drop in service it’s not worth it tbh
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Will (@willmgreenhalgh) reported@virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything
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David Hughes (@GrumpyoldDavid) reportedHey @O2. Can you tell me when the mast in Lancaster will be fixed? Its been over a year since it went down
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Aaron (@aaroncikaya) reportedAbsolutely awful customer service! 😡 @O2
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James Blatch (@JamesBlatch) reportedI'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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Naz Rahimi (@NazRahimi) reported@O2 you won’t let me log in to cancel my account, you are fraudulently taking my money while not letting me log in on desktop or my phone. You said you’d call me to allow me to cancel and it’s been a month. Now you say you can’t call me. I do not live in England. LET ME CANCEL.
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paul haynes (@phaynes1976) reported@O2 I call bullshit can’t even make any calls no bar signal and when 1 does pop up no dial tone or anything what’s going on O2
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Allan GB (@blackadder1st) reported@O2 As a customer of O2 for over 30 years and paying for Switch Up I find it insulting and disgusting I still have to pay £30 upfront to upgrade my phone