O2 outages and service status in Kildale, England

Problems in the last 24 hours in Kildale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kildale, England

The most recent O2 outage reports came from the following cities: Nunthorpe, and Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	2 months ago
Stockton-on-Tees	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Kildale, England

Latest outage, problems and issue reports in Kildale and nearby locations:

• 
  ✨Lisa McGrath (@lisaall79) reported 8 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Chris W 💙 (@cawalton7) reported 11 minutes ago from Middlesbrough, England

  @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

• 
  Chris W 💙 (@cawalton7) reported 13 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  laura (@lauramckeown__) reported 20 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  David Taylor (@david198623) reported 21 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  Laaraib (@laaraibk_) reported 28 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  ✨Lisa McGrath (@lisaall79) reported 31 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  Rave With Dave UK (@ravewithdaveuk) reported 34 minutes ago from Nunthorpe, England

  @O2 @CariadFfisio Having same problem as well phone service is a joke

• 
  Martin Walker (@martinwalker100) reported 36 minutes ago from Thornaby-on-Tees, England

  @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

• 
  John (@JohnJackson010) reported 38 minutes ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  Nick Bishop (@NickBishop1) reported 39 minutes ago from Skelton and Brotton, England

  @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

• 
  Lisa-marie Donladson (@lisamarie0164) reported 40 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 48 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 51 minutes ago from Nunthorpe, England

  @O2 HELP O2 just got sim card having problems topping up. None of the various options are working

• 
  Rave With Dave UK (@ravewithdaveuk) reported 54 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  Sarah Sinclair. (@sarannesinclair) reported 54 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  @thegilesfamily (@thegilesfamily2) reported 57 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Luke Hockborn (@LukeHockborn) reported 58 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Gary Nolan (@gaznolan) reported 58 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Simon Clayton (@SiClayton) reported 59 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ron Stidolph (@RonnieStidolph) reported 5 minutes ago

  @O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.

• 
  Lauren Turner (@BabyfaceLau) reported 6 minutes ago

  @O2 I am still unable to login to my account from abroad, is there any way around this?

• 
  Benjamin Webster (@benjaminlfc) reported 8 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  James Kennair (@KennairyBird) reported 8 minutes ago

  @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

• 
  Michael Portal (@Mortalportal01) reported 10 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  Hayley Laura (@LilHay) reported 10 minutes ago

  @O2 GET IT sorted now. Within two hours! Five days this has gone on for and your bull **** generic crap doesn’t cut it anymore. Will be taking this further and seriously reporting u as a company! Now get it sorted

• 
  ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported 11 minutes ago

  @1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home

• 
  Shaun (@LfcShaunjudge) reported 13 minutes ago

  @ellisadamant @O2 @Ofcom I said to the guy in the shop the signal is **** anyway

• 
  Simona Valentina (@1stSimona) reported 14 minutes ago

  @amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be

• 
  Phil (@Lodovicho) reported 14 minutes ago

  @O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.