O2 outages and service status in Kildale, England

Problems in the last 24 hours in Kildale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Kildale, England

Latest outage, problems and issue reports in Kildale and nearby locations:

• 
  Sarah Sinclair. (@sarannesinclair) reported 2 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  laura (@lauramckeown__) reported 2 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  David Taylor (@david198623) reported 2 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  Laaraib (@laaraibk_) reported 7 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  Luke Hockborn (@LukeHockborn) reported 8 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Chris W 💙 (@cawalton7) reported 12 minutes ago from Middlesbrough, England

  @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

• 
  Martin Walker (@martinwalker100) reported 14 minutes ago from Thornaby-on-Tees, England

  @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

• 
  Chris W 💙 (@cawalton7) reported 23 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  John (@JohnJackson010) reported 28 minutes ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  Nick Bishop (@NickBishop1) reported 29 minutes ago from Skelton and Brotton, England

  @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

• 
  ✨Lisa McGrath (@lisaall79) reported 31 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Lisa-marie Donladson (@lisamarie0164) reported 33 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  Rave With Dave UK (@ravewithdaveuk) reported 34 minutes ago from Nunthorpe, England

  @O2 @CariadFfisio Having same problem as well phone service is a joke

• 
  Simon Clayton (@SiClayton) reported 34 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Rave With Dave UK (@ravewithdaveuk) reported 42 minutes ago from Nunthorpe, England

  @O2 HELP O2 just got sim card having problems topping up. None of the various options are working

• 
  ✨Lisa McGrath (@lisaall79) reported 51 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  @thegilesfamily (@thegilesfamily2) reported 51 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 53 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 54 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  Gary Nolan (@gaznolan) reported 56 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tisnov (@Eva250178) reported 4 minutes ago

  @O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?

• 
  MUFC Chatter (@mufcchatter) reported 6 minutes ago

  @O2 I have the account no, mobile no, and SIM no, which I have found in emails from 22-23. I just spent 80 MINS on phone with your customer service, they could not find the account and hung up on me. I spent another 45 minutes after ringing back, transferred and the call went dead.

• 
  XDragoNaaK (@QDragoNaaK) reported 7 minutes ago

  @SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there

• 
  Ж (@momoalas93) reported 7 minutes ago

  @Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk

• 
  Johnny Storm (@humantorch1036) reported 9 minutes ago

  Does anybody work for @o2 The customer service is non-existent. Sort it out.

• 
  leah 🍒 (@leahculleyyy) reported 10 minutes ago

  @O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?

• 
  тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported 14 minutes ago

  @O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.

• 
  Sarah H (@SarahWM45) reported 18 minutes ago

  Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis

• 
  Victoria Anderton (@vmanderton) reported 19 minutes ago

  Getting so fed up my, my Samsung s25 ultra is constantly overheating, won't charge, the WiFi is awful and all I wasn't to do is log into my account to make sure it's still insured and I keep going round in circles trying to verify my email @O2

• 
  James Blatch (@JamesBlatch) reported 20 minutes ago

  I'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.