O2 outages and service status in Kildale, England

Problems in the last 24 hours in Kildale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Kildale, England

Latest outage, problems and issue reports in Kildale and nearby locations:

• 
  Simon Clayton (@SiClayton) reported 2 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  ✨Lisa McGrath (@lisaall79) reported 13 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Rave With Dave UK (@ravewithdaveuk) reported 13 minutes ago from Nunthorpe, England

  @O2 HELP O2 just got sim card having problems topping up. None of the various options are working

• 
  Rave With Dave UK (@ravewithdaveuk) reported 18 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  Rave With Dave UK (@ravewithdaveuk) reported 19 minutes ago from Nunthorpe, England

  @O2 @CariadFfisio Having same problem as well phone service is a joke

• 
  John (@JohnJackson010) reported 22 minutes ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  Chris W 💙 (@cawalton7) reported 23 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  Luke Hockborn (@LukeHockborn) reported 36 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Lisa-marie Donladson (@lisamarie0164) reported 36 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  Martin Walker (@martinwalker100) reported 40 minutes ago from Thornaby-on-Tees, England

  @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

• 
  Gary Nolan (@gaznolan) reported 40 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Sarah Sinclair. (@sarannesinclair) reported 41 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  laura (@lauramckeown__) reported 44 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Laaraib (@laaraibk_) reported 47 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  Nick Bishop (@NickBishop1) reported 48 minutes ago from Skelton and Brotton, England

  @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

• 
  @thegilesfamily (@thegilesfamily2) reported 52 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  David Taylor (@david198623) reported 52 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  Chris W 💙 (@cawalton7) reported 53 minutes ago from Middlesbrough, England

  @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

• 
  ✨Lisa McGrath (@lisaall79) reported 54 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 57 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnny Storm (@humantorch1036) reported 4 minutes ago

  Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

• 
  amy simpson (@amy_jo_23) reported 9 minutes ago

  @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

• 
  Tasha 🦄 (@princesstash617) reported 9 minutes ago

  @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

• 
  Connor ynwa (@pethard_connor) reported 9 minutes ago

  sort your ******* system out you embarssing **** wits @O2

• 
  anton Simpson ♿🧠 (@anton_simp66) reported 13 minutes ago

  Holy crap I have 5g where I live oh no it's 4g back, oh nothing now oh 4g well that's @O2 again

• 
  sue evans (@untidysue) reported 13 minutes ago

  @O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?

• 
  Aaron (@aaroncikaya) reported 16 minutes ago

  Absolutely awful customer service! 😡 @O2

• 
  Mike (@MiKe1983_) reported 21 minutes ago

  @O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....

• 
  Tisnov (@Eva250178) reported 26 minutes ago

  @O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?

• 
  Tirthankar Banerjee (@Social_onlooker) reported 26 minutes ago

  @O2 Your mobile network not working in France near Chamonix