O2 outages and service status in Kildale, England

Problems in the last 24 hours in Kildale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kildale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kildale, England

The most recent O2 outage reports came from the following cities: Nunthorpe, and Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	2 months ago
Stockton-on-Tees	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Kildale, England

Latest outage, problems and issue reports in Kildale and nearby locations:

• 
  Laaraib (@laaraibk_) reported 6 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  Luke Hockborn (@LukeHockborn) reported 7 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  ✨Lisa McGrath (@lisaall79) reported 9 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  David Taylor (@david198623) reported 9 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 10 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  John (@JohnJackson010) reported 12 minutes ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  Chris W 💙 (@cawalton7) reported 20 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 25 minutes ago from Nunthorpe, England

  @O2 HELP O2 just got sim card having problems topping up. None of the various options are working

• 
  Martin Walker (@martinwalker100) reported 26 minutes ago from Thornaby-on-Tees, England

  @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

• 
  Gary Nolan (@gaznolan) reported 29 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Lisa-marie Donladson (@lisamarie0164) reported 30 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  Nick Bishop (@NickBishop1) reported 38 minutes ago from Skelton and Brotton, England

  @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

• 
  laura (@lauramckeown__) reported 38 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Rave With Dave UK (@ravewithdaveuk) reported 39 minutes ago from Nunthorpe, England

  @O2 @CariadFfisio Having same problem as well phone service is a joke

• 
  Simon Clayton (@SiClayton) reported 40 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  ✨Lisa McGrath (@lisaall79) reported 42 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Rave With Dave UK (@ravewithdaveuk) reported 46 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  Chris W 💙 (@cawalton7) reported 56 minutes ago from Middlesbrough, England

  @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

• 
  @thegilesfamily (@thegilesfamily2) reported 56 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Sarah Sinclair. (@sarannesinclair) reported 58 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Fry (@lipsyfry) reported 3 minutes ago

  @O2 **** network do not waste your money

• 
  TopBoy Gooner (@Philysmok) reported 3 minutes ago

  @O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints

• 
  Lauren Blair♥ (@lilmissymoo90) reported 3 minutes ago

  @O2 Getting passed about for 2 hours too just to get an upgrade on an account that’s 7 years or older was crazy. I deal with all of my mother’s accounts and it’s never been an issue even the last phone she got from o2 was straightforward. I was almost changing to vodaphone

• 
  Benjamin Webster (@benjaminlfc) reported 5 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  herself (@elaine_herself) reported 6 minutes ago

  @O2 been a customer for 20 plus years. Have spent 2 years trying to change a name. I’m absolutely done. Your customer service is beyond reprehensible

• 
  Viridis (@Lord_Viridis) reported 6 minutes ago

  @O2 @alibongo54 Hahahaha oh my god. FIX YOUR APP. ITS NOT US. Ticket ref CIT-A390334

• 
  Andrew Griffin (@AndrewGrif16259) reported 8 minutes ago

  @1934rabbit @O2 O2 are the worse network going mate change now

• 
  Taffy Dog (@TaffytheDog) reported 8 minutes ago

  @O2 I have done but no response, your have messaged me saying your going to disconnect me, incredible way to treat a customer reporting issues to you

• 
  Keith Shilling (@cuba757) reported 9 minutes ago

  @O2 @1stSimona I’m having similar problems. It used to be so user friendly but no more…. Sort it out O2…

• 
  Phil (@Lodovicho) reported 16 minutes ago

  @O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.