O2 Outage Report in Irthlingborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Irthlingborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Irthlingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Irthlingborough, England
Latest outage, problems and issue reports in Irthlingborough and nearby locations:
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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Geocentrism
(@Geocentrism420) reported
from
Northamptonshire, England
@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Stevie3116
(@steve3116) reported
from
Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Vicki Rhodes
(@Rh0des_V1ck1) reported
from
Corby, England
@O2 @EE I’m bored of waiting for my old number to be activated on my new iPhone. PAC code was rcvd last Thursday and sent same day but still my old number hasn’t been activated on my new phone. I’ve been dealing w/this over in msgs but the responses are slow #poorcustomerservice
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stef
(@Naked_stef) reported
from
Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Barbury Safety Ltd
(@BarburySafety) reported
@O2 Nice to see that still!! Nobody’s followed up and contacted me. Customer service again. Or lack of it. “Maybe he’ll just go away”
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steve gilligan
(@stevegilligan) reported
@O2 Can u tell your staff that rang the number got put through to 6 different people and still had to wait for a call back to pay it , took over a hour , joke service
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Andrew Scott
(@AScottCoach) reported
Five minutes in the queue @O2 this time, before the call went dead. I have just re-dialed (though to be honest I have better things to do with my time than listen to their inane on-hold music, interspersed with announcements they'll help me soon...
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Ishita Ranjan
(@ishtweets_) reported
@O2 I've followed up on DM. I did manage to speak to you in the end, and experienced some truly appalling customer service.
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Paul Lewis
(@LittyMan) reported
@O2 Just had on of your CS reps hang up on me. I'm trying to sort a problem with my 85 year old mothers phone. Was waiting 25 mins already to speak to CS. Shocking service to say the least. I would love it if someone can help and not treat me with contempt. #fuming.
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John Mercer
(@Merse2506) reported
@O2 nothing but trouble this time. After years of being a customer change my phone and now the app not allowing me to log in. After 3 attempts to enter the code I am sent it locks me out for 24 bloody hours. This time Everything is frustrating, it's automated so not Covid
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Matt
(@TheWillsy) reported
@O2 I’ve been doing o2 priority since September 2011 and I have never won anything , am I really this unlucky 🥺
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Jaime
(@heyjayandes) reported
@O2 @o2 Is there a complaints department? I’m £170 out of pocket because of damage caused by your staff.
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Lewis Davey
(@LewisDavey1) reported
@coatesofficial @O2 It has been awful. It’s been 24 days now and still don’t have a new sim from @O2 The last adviser said I could wait until after lockdown and get one in store. Ridiculous idiots.
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Pete Hardy 💙
(@discopete_) reported
@O2 @SamsungMobile @Android It's not sorted. It still happens. Sorted= fixed Work around is not a fix