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O2 outages and service status in Ilkley, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ilkley, England

The most recent O2 outage reports came from the following cities: Leeds.

CityProblem TypeReport Time
Leeds Phone 1 month ago
Leeds Phone 1 month ago
Bradford Phone 2 months ago
Bradford Phone 3 months ago
Leeds Internet 3 months ago
Bradford Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • Gittins87
    GeeEyeTee (@Gittins87) reported from Leeds, England

    Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems

  • suehill77
    Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • Holdsworth94
    C L H (@Holdsworth94) reported from Bradford, England

    @O2 I visited my local o2 store earlier & was given a phone to speak directly to customer services. The woman I spoke to didn’t seem to comprehend my issue or concerns. Very unhelpful service & I’m told I’ll have to wait up to 10 working days for a response! Not good enough

  • sarausman213
    sara (@sarausman213) reported from Leeds, England

    @O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this

  • parriso56
    Otis Parris (@parriso56) reported from Leeds, England

    @O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    @O2 Managed to pay it now but that doesn't explain why my signal is rubbish

  • M_Warrener
    DingleWoogz (@M_Warrener) reported from Leeds, England

    @O2 Hi I'm trying to sign in to my account and it keeps just sending me links to reset my password. I don't want to I just want to log in

  • Jordan_dunn94
    Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported from Leeds, England

    @O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour

  • summers14
    Andrew Summers (@summers14) reported from Leeds, England

    Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.

  • DannyJSilk
    Danny Silk PT (@DannyJSilk) reported from Leeds, England

    @TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • Andreamckena60
    Andrea Mckenna (@Andreamckena60) reported from Leeds, England

    @O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !

  • ArcticReviews
    Andy P (@ArcticReviews) reported from Leeds, England

    12% pay rise? Safe to say you can **** off the minute this contract ends @O2

  • DannyJSilk
    Danny Silk PT (@DannyJSilk) reported from Leeds, England

    @TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around

  • amanda1980leeds
    amanda stephenson (@amanda1980leeds) reported from Wibsey, England

    What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡

  • RetailLowdown
    Blane (@RetailLowdown) reported from Harrogate, England

    @O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

  • carwu1
    carwu1 (@carwu1) reported from Leeds, England

    @O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SmokeyBear588
    Clare Rhodes (@SmokeyBear588) reported

    @O2 No need to take any conversation offline thanks, I just wanted to call out the poor conduct. Your agent admitted the information he was pedalling was incorrect.

  • JoshBates
    Josh (@JoshBates) reported

    @O2 Every time I phone up I get fobbed off by people who say they can’t do anything. I’m exhausted and dealing with the death of my father. I need someone to reach out to me to schedule a video call. Alternatively issue a deadlock letter so I can complain to CISAS asap to escalate

  • JasmineRisely
    Jasmine Chandler (@JasmineRisely) reported

    @O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.

  • STranswidows
    ScientistTranswidows (@STranswidows) reported

    @O2 Please take down your offensive poster "Pride Month" currently in the window on Chiswick High Street. I am glad to report that you are the ONLY company stupid enough to continue with the "Trans" nonsense. Pl ditch it. Every other company has desisted - thank you @sainsburys @Hbgrafton others

  • alwaysshaw1
    Robert Shaw (@alwaysshaw1) reported

    @Happyengland79 @O2 Funny you should say this but I’ve got the same issues and the same response from them. They’re happy to take my money each month though

  • AVFCMadrid27
    VillaChicken (@AVFCMadrid27) reported

    @O2 @o2 obviously the signal is so bad i cant check it. Can you please check yrselves why central Harpenden (shopping, parking etc) does not have a useable 5g signal? I am going to change networks as are many other users because we cant even pay to park, shop etc

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @waynetuckwell It's still doing it @O2 the app, the web, it's broken. Youve been told when it does it, what happens, and so far, after 5 months youve done nothing to fix myO2. I've DMd I've rang I've emailed. Nothing

  • CraigEmbleton_
    craig (@CraigEmbleton_) reported

    @O2 Respectfully I disagree with that. Nobody who lives near me has phone signal. But I have phone signal when I leave the town I live in. Your signal checker shows no issues either

  • NWIWC01
    W (@NWIWC01) reported

    Does anyone know how I can swap phone providers ASAP @O2 hasnt had signal where I work for weeks and ive 2 phones I cant ring or text anyone on constantly. Incase of a work emergency im knackered.

  • grahamstyle
    Graham Style (@grahamstyle) reported

    @DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service