O2 outages and service status in Ilkley, England
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- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Jamie Wardman (@WardmanJamie) reported from Guiseley, England@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, EnglandJust called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Richie Hall (@RichieH37745130) reported from Leeds, England@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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carwu1 (@carwu1) reported from Leeds, England@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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talk2️⃣frank (@talk_2_frank) reported from Leeds, England@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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amanda stephenson (@amanda1980leeds) reported from Wibsey, EnglandWhat a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡
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Mathew Ambler (@ambler_mathew) reported from Leeds, England@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Sue Hill (@suehill77) reported from Leeds, England@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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ursula kocharian (@makocharian) reported from Keighley, England@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Richie Hall (@RichieH37745130) reported from Leeds, England@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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★ Kay ★ (@MissModette) reported from Leeds, England@O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Otis Parris (@parriso56) reported from Leeds, England@O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...
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Andrea Mckenna (@Andreamckena60) reported from Leeds, England@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Mathew Ambler (@ambler_mathew) reported from Leeds, England@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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Philip Gleeson (@philipcgleeson) reported from Leeds, England@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Warwick Andrews (@wactwozza) reported from Harrogate, EnglandDear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Allen (@timalongtom) reported@O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.
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フェイス 🐲 (@faceyboi) reportedEvery other week @O2 tells me they’re improving the network in my area and every time it mysteriously gets worse. Weird
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Nat D (@enpya) reported@O2 Hi can you tell me when the network upgrade work in me13 started please?
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Chris TheLurch Saunders 🌶 (@Thelurch) reported@cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.
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Jemima Jane (@Mimie_13) reportedThis! I recently added @O2 satellite for £3 a month extra. Meant to kick in outdoors when signal drops. Literally have never connected to it or seen a difference!
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Warrior (@W4rrior316) reported@O2 Hi, I am having a lot of trouble accessing the app to see my bills. Keeps asking to verify my email which I do but the app keeps asking to do everytime I try to log in! I am in a never ending loop! Spoke to someone who couldn't solve it! Help would be appreciated
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iz (@iz__zy) reported@O2 when is your priority app going to be working? It’s been over a week and nothing and can’t login. I call Customer services and waste of time as they can’t help. Awful service
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Claire Wright (@CLAAccess) reported@O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!
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iz (@iz__zy) reported@Ash27866151 @O2 I’m having the same issue and @o2 are doing nothing to solve it
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Jemima Jane (@Mimie_13) reported@O2 I checked the map before adding and all the areas seem to be apparently strong in connection. But I thought you’re supposed to see a satellite symbol when the signal drops but nothing appears and I get E signal or just low connection.