O2 outages and service status in Ilkley, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandSame old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Harrogate_Wife (@Harrogate_Wife) reported from Harrogate, England@o2 please help again I have dmd you again
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ursula kocharian (@makocharian) reported from Keighley, England@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Jamie Wardman (@WardmanJamie) reported from Guiseley, England@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Roberto. (@Rdickinson1987) reported from Leeds, England@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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Mike (@__Michael_Prior) reported from Guiseley, England@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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talk2️⃣frank (@talk_2_frank) reported from Leeds, England@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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Mathew Ambler (@ambler_mathew) reported from Leeds, England@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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Rudgey. (@jessica_rudge) reported from Gildersome, England@keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂
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Beta (@ebumhudza) reported from Leeds, England@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Richie Hall (@RichieH37745130) reported from Leeds, England@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Jon | The Money Shed (@themoneyshed) reported from Leeds, England@marty5552 @O2 They don’t support cellelur Apple watches
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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GeeEyeTee (@Gittins87) reported from Leeds, England@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Daz Midgley (@omicdaz) reported from Bradford, England@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reported@AmyJoSays @O2 Massively down. I wonder if there's anyway of finding out. Freedom of information only applies to government organisations doesn't it.
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Alan Neil Duncan (@AlanDuncan1971) reported@kokeshimum @O2 Was in Estonia earlier this year, everywhere you went, no matter how remote the signal was booming. I drive 1m from my home and you start losing reception and that’s on the outskirts of Edinburgh; it’s pathetic and yet we pay more for a poorer service
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Fatbeardymark 🗿 🍪 🪤 (@fatbeardymark) reported@kokeshimum @O2 Because the 5g fuckwits burn the towers down.
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Chris (@BennyBlanco22) reported@coveragechecker @O2 @Apple Seems to be worse since i upgraded my iphone to 17 pro, shocking signal
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Pridgers (@pridgway65) reported@kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.
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Stevie Franks (@Stevie5tapes) reported@kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.
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Tilly23 (@Larr23) reported@O2 Any reason why when I’ve just submitted a complaint via your online form (didn’t work) and your live chat, I then received a call from someone asking “why are I submitting a complaint when I’ve said I’m going to “escalate it anyway”?
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Viridis (@Lord_Viridis) reported@Mally_DB @O2 It's ****** and they don't know how to fix it. I'm going ombudsman now
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Joe (@joeeast96) reported@O2 hello, I’m trying to sign in to my account/update password but I’m not receiving any emails to update password after I select “forgot password”! Can I have some assistance please
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S1 Upp (@simonupperton) reported@kokeshimum @O2 I’m on sky and piggy back o2. Went up to Blackpool. Hardly any signal