O2 outages and service status in Ilkley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ilkley, England
The most recent O2 outage reports came from the following cities: Leeds, Queensbury, and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Phone | 10 days ago |
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Leeds
|
Phone | 20 days ago |
|
Bradford
|
Phone | 1 month ago |
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Bradford
|
Phone | 2 months ago |
|
Leeds
|
Internet | 2 months ago |
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Bradford
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Blane (@RetailLowdown) reported from Harrogate, England@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Gulrez (@GulrezMushtaq) reported from Leeds, EnglandHi @O2 . I’ve asked to port my existing number to a new one which is a pay monthly. However I’m left with no service on both of the numbers which means I’m without a phone now. Could you help.
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Kafern (@kafern_) reported from Leeds, EnglandTwo weeks without phone service and @O2 are doing absolutely nothing about it
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed
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carwu1 (@carwu1) reported from Leeds, England@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England@O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down
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GeeEyeTee (@Gittins87) reported from Leeds, EnglandDecided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
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Warwick Andrews (@wactwozza) reported from Harrogate, EnglandDear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
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Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England@O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.
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Mr Budwal (@AaronBudwal) reported from Wibsey, EnglandAfter 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Beta (@ebumhudza) reported from Leeds, England@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Andrew Summers (@summers14) reported from Leeds, EnglandEmail from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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★ Kay ★ (@MissModette) reported from Leeds, England@O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.
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Jodie Hearnshaw (@jodiepodieh) reported from Keighley, England@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Mike (@__Michael_Prior) reported from Guiseley, England@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandSame old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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Sue Hill (@suehill77) reported from Leeds, England@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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Jordan Dunn 🏳️🌈 (@Jordan_dunn94) reported from Leeds, England@O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dougie (@Dougie_W79) reported@O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore
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Lauren 🦋 (@LaurenRose94_) reported@O2 what are the hours of your live chat support please? I need to speak to someone but I don’t have time to wait 3 hours on live chat this morning so I wanna know if I’ll have time this evening?
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Carole ☘️ (@SouthernCazza1) reported@O2 Please help me. I have woken up to no network on my phone and when I restarted it I then got a message "SIM 2 not provisioned" I don't have two SIMs, just one. I urgently need my phone. I am registered disabled with life limiting conditions.
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Wes (@aussiebhoy88) reported@abs_1977 @O2 This has been going on for months I can literally only pay a bill over phone or in store. My salary date changes every month so I prefer to pay manually as opposed to DD and I've done it this way for years with no issue
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Mike Waterson (@waterson_mike) reported@englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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imran L (@imran_lakha) reported@O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12
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B_B_B (@ben_being_ben) reported@O2 absolutely shocking brought a second phone a o2 sim paid £10 twice to try activate and taken money but not topped up phone. Said top up unsuccessful. I can’t call customer service as no top up on my o2 phone I’ll stay with my other contract phone useless company
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TopBoy Gooner (@Philysmok) reported@O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints
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‘Recollections may vary’ (@south_eastone) reported@HarrietSergeant @O2 I dumped O2 and went to Tesco, at least you can walk in most stores and talk to someone face to face and you still use O2 network at less money.