O2 outages and service status in Ilkley, England
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- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Mark Young (@marksela) reported from Leeds, EnglandHey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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★ Kay ★ (@MissModette) reported from Leeds, England@O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.
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Otis Parris (@parriso56) reported from Leeds, England@CarnivalLeeds couldn’t post anything no network @O2
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Jordan Dunn 🏳️🌈 (@Jordan_dunn94) reported from Leeds, England@O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour
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That Heaton Mess (@GavHeaton) reported from Bradford, England@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Beta (@ebumhudza) reported from Leeds, England@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandSame old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, EnglandJust called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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GeeEyeTee (@Gittins87) reported from Leeds, England@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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Roberto. (@Rdickinson1987) reported from Leeds, England@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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Andrea Mckenna (@Andreamckena60) reported from Leeds, England@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Warwick Andrews (@wactwozza) reported from Harrogate, EnglandDear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
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talk2️⃣frank (@talk_2_frank) reported from Leeds, EnglandHi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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talk2️⃣frank (@talk_2_frank) reported from Leeds, England@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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Mark (@RamblingSailor) reported from Leeds, England@O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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STEVEN LOATES (@Loatesy95) reported@O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse
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Paul F (@PaulFrase) reported@O2 trying to claim my £1 buds but checkout isn't working. Can you help?
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Ste (@Ste806134) reported@O2 your phone upgrade system is as useless as almost everything else on your network. You have charged me and then your system has crashed. Worse than useless
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Dan (@arronaarrdvarrk) reported@wheat_daddy @O2 I always struggle to get an EE signal at byards leap which isn't too far from you I gather so I'd be wary of them.
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Matt Ray (@mattstingray) reportedThinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.
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JB (@ozzybn1989) reportedAnother dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2
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just me (@BluesnJazzxx) reported@mitchhirsty @O2 Yeah I figured that. Same issues on the website as well. I can’t pay my bill because I can’t access the app or website and I am not sitting for an hour on my phone whilst I wait to talk to someone.
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Lauren (@Halbutt) reported@O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.
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Steeley (@djsteeley) reportedEmail from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱
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Andy (@sadelta99) reported@O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here