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O2 outages and service status in Ilkley, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ilkley, England

The most recent O2 outage reports came from the following cities: Leeds, Queensbury, and Bradford.

CityProblem TypeReport Time
Leeds Phone 12 days ago
Leeds Phone 22 days ago
Bradford Phone 1 month ago
Bradford Phone 2 months ago
Leeds Internet 2 months ago
Bradford Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • amanda1980leeds
    amanda stephenson (@amanda1980leeds) reported from Wibsey, England

    What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡

  • talk_2_frank
    talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    @O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny

  • CaveNadine
    Nadine Cave (@CaveNadine) reported from Leeds, England

    Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is

  • kafern_
    Kafern (@kafern_) reported from Leeds, England

    @o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌

  • kafern_
    Kafern (@kafern_) reported from Leeds, England

    Two weeks without phone service and @O2 are doing absolutely nothing about it

  • ClaireW59366002
    Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • Andreamckena60
    Andrea Mckenna (@Andreamckena60) reported from Leeds, England

    @O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • RichieH37745130
    Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • suehill77
    Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • cazmaxwby
    Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3

  • themoneyshed
    Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    @marty5552 @O2 They don’t support cellelur Apple watches

  • simondo91
    Siz (@simondo91) reported from Queensbury, England

    @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

  • RamblingSailor
    Mark (@RamblingSailor) reported from Leeds, England

    @O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • TomSogden
    Tom (@TomSogden) reported from Wibsey, England

    @O2 why is 5g so slow

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • StephenBerson
    Stephen Berson (@StephenBerson) reported from Leeds, England

    @O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamstyle
    Graham Style (@grahamstyle) reported

    @SkyNews I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?

  • injuredcyclist_
    Tracy Kydd (@injuredcyclist_) reported

    @O2 Thanks phone not working in hospital so on a kindle will deal with this when I get out of hospital in a ton of pain right now

  • AndrewJBen1988
    Andrew Bennett (@AndrewJBen1988) reported

    @O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬

  • KennairyBird
    James Kennair (@KennairyBird) reported

    @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

  • Laurvy
    Lau (@Laurvy) reported

    @O2 You have connected me today and I haven’t even got my SIM card yet so I am now left with no mobile network, I also can’t sign into anything as it’s on a loop asking for a passkey, as a new customer I am regretting switching to you already

  • Ohmygodjammie
    Jamie Nichole Watkinson (@Ohmygodjammie) reported

    @O2 Hello, I am wanting to upgrade my phone. The phone is over £1k on contract and currently have a DRO. I never included my phone bill on my DRO because I was and still am up to date with payments. Am I right that because the contract be over £500 I have to declare it to you?

  • HarrietSergeant
    Harriet Sergeant (@HarrietSergeant) reported

    Good news: someone finally called me back and held a conversation. Bad news: it was a scammer. Still better than @O2. I think they should apply for a job there.

  • arlaina0
    Arlene (@arlaina0) reported

    @O2 why isn’t it letting me login to my account with error code IDF-12B

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.

  • Dougie_W79
    Dougie (@Dougie_W79) reported

    @O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore