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O2 outages and service status in Ilkley, England

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  • O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • Harrogate_Wife
    Harrogate_Wife (@Harrogate_Wife) reported from Harrogate, England

    @o2 please help again I have dmd you again

  • M_Warrener
    DingleWoogz (@M_Warrener) reported from Leeds, England

    @O2 Hi I'm trying to sign in to my account and it keeps just sending me links to reset my password. I don't want to I just want to log in

  • john_lehan
    Johnny JB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England

    @O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • WardmanJamie
    Jamie Wardman (@WardmanJamie) reported from Guiseley, England

    @O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • Dandymanleeds
    Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • sarausman213
    sara (@sarausman213) reported from Leeds, England

    @O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this

  • ambler_mathew
    Mathew Ambler (@ambler_mathew) reported from Leeds, England

    @O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.

  • idlewildgirl
    Sarah (@idlewildgirl) reported from Leeds, England

    Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also

  • Andreamckena60
    Andrea Mckenna (@Andreamckena60) reported from Leeds, England

    @O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !

  • ChopperJohn5
    ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • 1NickGedge
    Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England

    @O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3

  • carwu1
    carwu1 (@carwu1) reported from Leeds, England

    @O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤

  • suehill77
    Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • John34968211
    John Burrows (@John34968211) reported

    @O2 Any one else having problems dealing with you @O2 Over 2 months my daughters phone hasn’t been able to receive or send I or text messages Don’t seem to care Tried to escalate complaint But complaint form don’t work

  • VickiMilly
    Victoria 🦊 (@VickiMilly) reported

    @iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.

  • Rothbury01669
    Stevio (@Rothbury01669) reported

    @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @O2 I’ve been a customer of Yours since the start and cannot believe I still can’t access 5G on my phone and that my 4G is pretty much nonexistent?! Please sort this!

  • expressunited11
    unitedexpress11 (@expressunited11) reported

    @O2 what ******** is up with YOUR TOP UP where I am trying to top up my phone number but guess what you vermin keep on saying on YOUR APP saying that its DOWN what the actual is WRONG WITH YOU OR call YOURSELVES A BIG COMPANY WHAT AN ABSOLUTE JOKE THAT IS GET IT SORTED ASAP OR ELSE

  • NRose_N5
    N Rose (@NRose_N5) reported

    @O2 your service is terribly poor and slow nowadays, & the amount of same complaints I’m seeing about you is quite shocking!

  • FareJacob
    CHX Roller (@FareJacob) reported

    @O2 hi team? How long is your online Top-up system going to be down please... we've got our system details online so need to do next month by 25th July. CHX Wimpole.

  • Al_the_bass
    Alan (@Al_the_bass) reported

    @CherryBooBopper @O2 Well that's one way of reducing customer complaints!

  • owencb
    Owen (@owencb) reported

    @O2 No. You signed me up for a 3 year contract. I'm at the end of that now. It's a simple question. Why is your network coverage so ****?

  • louiseomac
    louise (@louiseomac) reported

    @O2 hey o2 wanna sort your customer services team out just been hung up on after being on hold for an hour. Tried the online chat been on there for 4 hours and noones helping they just keep leaving the chats before even saying anything piss take