O2 outages and service status in Ilkley, England
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- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Mathew Ambler (@ambler_mathew) reported from Leeds, England@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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sara (@sarausman213) reported from Leeds, England@O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this
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amanda stephenson (@amanda1980leeds) reported from Wibsey, EnglandWhat a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡
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rob (@RJM_83) reported from Bradford, England@O2 what’s going on with the 4g speed. It’s been so slow now for 2 days
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GeeEyeTee (@Gittins87) reported from Leeds, England@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Kafern (@kafern_) reported from Leeds, England@o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@O2 It’s still not working! Saying 5pm now!
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Mathew Ambler (@ambler_mathew) reported from Leeds, England@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Roberto. (@Rdickinson1987) reported from Leeds, England@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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That Heaton Mess (@GavHeaton) reported from Bradford, England@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Blane (@RetailLowdown) reported from Harrogate, England@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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ChopperJohn (@ChopperJohn5) reported from Leeds, England@O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem
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Claire West (@ClaireW59366002) reported from Queensbury, England@O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!
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Mike (@__Michael_Prior) reported from Guiseley, England@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr H (@ThatBloke0101) reported@O2 you claim you have the perfect connection..so why am I getting slow loading times for normal Web pages when in built up areas? Last week at Ashton Gate, Bristol. No signal. Right now, im in Weston-Super-Mare in a trading estate with a god awful signal.
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jmcconville710 (@jmcconville710) reported@O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.
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Sheldini (@sheldinij) reported@O2 You can get your management complaints team to resolve my issue
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Alice Mowse 💙 🌱❤️ (@AliceMowse) reported@O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE
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Noemie (@NoemieN22) reported@O2 why is your signal so poor in Cambridgeshire
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ArsenesMagicHat (@Timmah_79) reported@mattstingray @O2 I was with O2 when they were BT Cellnet they got worse and worse moved to @lebara I now pay a quarter of what I was for an excellent service, I only had one issue since moving called them and it was sorted in an 8 minute call including waiting time.
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R (@Rah333m111) reported@O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!
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TheLifeOfJapi (@TheLifeOfJapi) reportedNo internet coming upto 30days from your service, three attempts for a technician to call us for no call to ever be made, and now just been hung up on by your call handlers. @O2 what's going on why can't we get a technician or even our internet sorted? All calls are recorded.
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Paul Curry (@Paulc2nd) reported@BluesnJazzxx @O2 I am experiencing exactly the same but @O2 obviously can't realise there is an issue and get IT onto it. I have just had an offshore tech team ringing me about it. I hung up. It would be a lot easier to have a tech team over here with the app in front of them.
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Lauren McLellan (@lmclells90) reported@O2 I need to make a formal complaint over appalling customer service over fraudulent activity on my account. I've tried endlessly to resolve this since it first came to light to no avail. O2 confirmed they would stop my direct debit to avoid the £286 bill leaving my account