O2 Outage Report in Ilkley, Bradford, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ilkley, Bradford, England
The most recent O2 outage reports came from the following cities: Harrogate and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Jordan Dunn 🏳️🌈
(@Jordan_dunn94) reported
from
Leeds, England
@O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour
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Blane
(@RetailLowdown) reported
from
Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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sara
(@sarausman213) reported
from
Leeds, England
@O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this
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Jamie Wardman
(@WardmanJamie) reported
from
Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Claire West
(@ClaireW59366002) reported
from
Queensbury, England
@O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!
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Resurrected Cricketer 🆖 💙
(@1NickGedge) reported
from
Leeds, England
@O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.
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Phil Turner
(@philter66) reported
from
Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuckinlondon
(@Stuckinlondon1) reported
@O2 Can you fix this???????? I need to use my phone
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Baron Von Lyskerrys 〓〓
(@sniperpnr) reported
@O2 All round quality network with outstanding deals/Apps & Customer Service.....👍
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Clive Evans
(@wjwclive) reported
@O2 Still no service today???
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Liam Foster
(@LiamFos64720239) reported
@O2 why can’t I top up after 8pm. Can’t wait until my contract with o2 expires. Will cancel all my phones and wash my hands if your incompetence
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Rachael farrimond
(@Rachyfarrimond) reported
@alexjones2018 @O2 I was asking them to match the offer I’d found elsewhere. I still didn’t find out after all that time if they would!! Phone is broken and won’t turn on and apparently I can’t upgrade unless I can access a verification message from them!
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smule
(@smuley_) reported
@O2 please can you help me with my account. I’ve been unable to get on to myo2 for some time. Please could I DM you?
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Dan Neary
(@DJNeary) reported
@O2 @Phill_Kearney Your link says the network in my area is fine but it clearly isn’t
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Kevin M Arnold
(@kmaonline) reported
@O2 new sim and no signal at home how do I cancel my contract, helppppp
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Laura
(@Laura_esque) reported
@O2 I have an issue where my iPhone turns off at 53%. To fix this, your agents on the My O2 app have suggested I simply remove the option of seeing what percentage my battery is at. How ludicrous. They’ve given nonsense ideas all day which do not work. #terriblecustomerservice
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Maddie Handley
(@MaddieHandley3) reported
@O2 The items was in stock yesterday and still states on your website that it is still in stock which is incorrect. I didn’t have a choice to cancel as nobody could tell me when the handset would be available again