O2 Outage Report in Ilkley, Bradford, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Ilkley, Bradford, England
The most recent O2 outage reports came from the following cities: Keighley, Skipton, Shipley, Pudsey, Harrogate and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Keighley |
Internet | |
| Skipton |
Phone | |
| Shipley |
Phone | |
| Pudsey |
Phone | |
| Harrogate |
Total Blackout | |
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Andrew Summers
(@summers14) reported
from
Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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Sue Hill
(@suehill77) reported
from
Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Harrogate_Wife
(@Harrogate_Wife) reported
from
Harrogate, England
@o2 please help again I have dmd you again
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Blane
(@RetailLowdown) reported
from
Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Phil Turner
(@philter66) reported
from
Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Jamie Wardman
(@WardmanJamie) reported
from
Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daymien Sim
(@DaymienS) reported
@O2 This has since been rectified with follow up call from customer services :)
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TTV YaBoyMonkz
(@YaBoyMonkz) reported
@O2 wtf is happening to your stupid horrible cheap signal!!! Every 5 mins my signal goes on my phone! Every 5 mins my 4g goes off and my internet, honestly you've got to be the worse company out there now for sure. You basically don't get signal with O2 anymore is that! #slow.
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Tom L
(@elPr1ncipe) reported
@MarkEvansO2 Absolute disgraceful customer service experience! Asinine complaints and escalation process; breached SLAs; inconsistent messaging from your so-called customer service reps. What’s going on @O2 ??? I’m at wits end!
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Clare Forrester-Shufflebottom 👩❤️👩
(@clf7ey) reported
@O2 still having major issues connecting to mobile data in the cw12 area. When will this be rectified please???
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Nicola Hill💙
(@ncmediatv) reported
@O2 I dont think that happened. Yes please help via dm
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Irish Man ⭕🇺🇦
(@IrishMa88348067) reported
@O2 20+ year loyal customer lost today. I sent my 5 month old phone back for repair as there was a fault with it only to be told that, whatever the issue is (still haven't been told), is not covered by warranty. Not good enough. Time to look for a new provider
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Rob Froome
(@RobFroome) reported
Shocking customer service from @O2 this week. Called 4 times to sort something and still not sorted. One operator said “don’t believe Customer Service, they just tell lies to get business as they want the Commission”. No call backs when promised. No apologies #o2 #CustomerService
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olivia
(@bigkitchxo) reported
@O2 worst customer service, cancelled a contract within a day of taking it out and now getting letters claiming I owe them... can't even get through on the phone either 🙄😤
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strange but true
(@pete_strange) reported
@O2 Had roaming off and flight mode. Was in Jamica. I’ve raised a complaint now. I’m sure simple answer but the chat took over an hour to be then be told “all 4 phones must have come off wifi” made me more annoyed, hence complaint.
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Stephen Carlton-Woods
(@Stephen_Woods) reported
Is anyone else having trouble with @O2 customer service? Absolutely appalling 😡