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O2 outages and service status in Ilkley, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 2 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Apr 10, 3:50 PM GMT+1.
  • 75% Phone (75%)
  • 25% Internet (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at O2

O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ilkley, England

The most recent O2 outage reports came from the following cities: Queensbury, Bradford, Leeds, Keighley, Skipton, Shipley, and Pudsey.

CityProblem TypeReport Time
Bradford Phone 3 days ago
Bradford Phone 17 days ago
Leeds Internet 21 days ago
Bradford Phone 24 days ago
Keighley Internet 1 month ago
Skipton Phone 1 month ago

Nearby cities with recent reports

Queensbury

2 recent signals

4 hours ago
Bradford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • ChadIssac_
    Chad Issac (@ChadIssac_) reported from Leeds, England

    @O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!

  • carwu1
    carwu1 (@carwu1) reported from Leeds, England

    @O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks

  • cazmaxwby
    Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed

  • StephenBerson
    Stephen Berson (@StephenBerson) reported from Leeds, England

    @O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!

  • Dandymanleeds
    Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • philipcgleeson
    Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care

  • talk_2_frank
    talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?

  • john_lehan
    Johnny JB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England

    @O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK

  • RJM_83
    rob (@RJM_83) reported from Bradford, England

    @O2 what’s going on with the 4g speed. It’s been so slow now for 2 days

  • TomSogden
    Tom (@TomSogden) reported from Wibsey, England

    @O2 why is 5g so slow

  • omicdaz
    Daz Midgley (@omicdaz) reported from Bradford, England

    Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK

  • parriso56
    Otis Parris (@parriso56) reported from Leeds, England

    @O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...

  • Rdickinson1987
    Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • RamblingSailor
    Mark (@RamblingSailor) reported from Leeds, England

    @O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”

  • kafern_
    Kafern (@kafern_) reported from Leeds, England

    @o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌

  • Gittins87
    GeeEyeTee (@Gittins87) reported from Leeds, England

    @PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!

  • MatthewJP2014
    Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • jessica_rudge
    Rudgey. (@jessica_rudge) reported from Gildersome, England

    @keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also

  • GulrezMushtaq
    Gulrez (@GulrezMushtaq) reported from Leeds, England

    Hi @O2 . I’ve asked to port my existing number to a new one which is a pay monthly. However I’m left with no service on both of the numbers which means I’m without a phone now. Could you help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • purpleakai
    Pessimistic Astronaut (@purpleakai) reported

    @O2 your website AND your app are down. And dont tell me youre not experiencing issues, youre clearly talking shite. Embarrassing service.

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    @O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?

  • DeeBrow47820756
    Dee Brown (@DeeBrow47820756) reported

    @O2 @happystokey The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.

  • Sharonh10546839
    Sharon harrison (@Sharonh10546839) reported

    @O2 why is customer service appalling account was cancelled and still getting charged

  • lissypixiedust
    Lissy. (@lissypixiedust) reported

    @O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?

  • AI_Park_GB
    AI Park (@AI_Park_GB) reported

    @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?

  • OliNewhall
    Oli Newhall (@OliNewhall) reported

    @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!

  • McWonder_Me
    Underwater (@McWonder_Me) reported

    @O2 2/2 online customer service is just a chat bot that can't send me to any humans so it just refers me to the MyO2 app, which would be great if IF I STILL HAD ACCESS TO IT!!!!!!!!!

  • KatieC_says
    Katie Crombie (@KatieC_says) reported

    Hi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.

  • rowlandjobson
    Rowland J (@rowlandjobson) reported

    @O2 you stopped my service in error and I am in an emergency situation needing ambulance !!!