O2 outages and service status in Ilkley, England
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- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Mike (@__Michael_Prior) reported from Guiseley, England@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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Jamie Wardman (@WardmanJamie) reported from Guiseley, England@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, EnglandI think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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talk2️⃣frank (@talk_2_frank) reported from Leeds, EnglandHi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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GeeEyeTee (@Gittins87) reported from Leeds, England@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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GeeEyeTee (@Gittins87) reported from Leeds, EnglandDecided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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C L H (@Holdsworth94) reported from Bradford, England@O2 I visited my local o2 store earlier & was given a phone to speak directly to customer services. The woman I spoke to didn’t seem to comprehend my issue or concerns. Very unhelpful service & I’m told I’ll have to wait up to 10 working days for a response! Not good enough
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Sarah (@idlewildgirl) reported from Leeds, EnglandAlthough my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭
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sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Richie Hall (@RichieH37745130) reported from Leeds, England@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Mark (@RamblingSailor) reported from Leeds, England@O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”
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Matthew Preston (@MatthewJP2014) reported from Leeds, England@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed
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Mathew Ambler (@ambler_mathew) reported from Leeds, England@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Daz Midgley (@omicdaz) reported from Bradford, EnglandWhats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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Mike (@__Michael_Prior) reported from Guiseley, England@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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That Heaton Mess (@GavHeaton) reported from Bradford, England@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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llamachops 💙💛 🇪🇺 (@llamachops) reported@O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???
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Triggerology (@TriggerologyUK) reportedIt's scary how **** mobile coverage is in the UK. My Internet is down and using 5G is comparable to dial up. Sort it out @O2
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Peter Knowles (@PeteKnowles_) reported@O2 I have been hacked, my email compromised and deleted and your customer service lines are so bad - I’m trying to submit a complaint and your website won’t even accept it stating an error - total shambles.
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declan hegarty music (@dhegartymusic) reported@O2 .. interesting that O2 had nothing more to say???? Service is still terrible!.. Say something useful?
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Paul (@ToeStrike) reported@TakeThatClouds @O2 Now imagine i call up, and pretend to be you, so I can get your e-sim swapped to my device, so when I find your login details on a password leak list for a site, I get your 2FA token sent to my device upon login, and you blame O2 for having **** security.
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Nathaniel Wong (@wong_natha) reported@O2 must be the worst network. People said 3 is bad. 3 is hundred times better compares to #O2. Travelled to Swansea for 3 days and didn’t manage to get any good signal half of the time. At one stage I was connected to Edge.
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Paul (@ToeStrike) reported@TakeThatClouds @O2 I'd say you satisfied the requirement. The person you dealt with decided they didn't want to help that day, or take the risk. It's hugely frustrating to deal with O2 on any level.
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Otis Parris (@parriso56) reported@O2 I’m reporting the lack decent data coverage. At the moment at my postcode LS7 3LZ I can only get two bars on my iPhone 17 pro max. It’s just poor. I have on Saturday I want stream at LS7 4HA you can’t on 2 bars of 5G
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Ikram ⚡️ (@Ikram_hhh) reportedThis is a serious question @O2 but why is your signal coverage so ****** shite I get better signal coverage in the Balkans for just basic cellular coverage never mind 4/5G Meanwhile here in the UK it is 💩
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Craig (@CraiginKent) reported@O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.