O2 outages and service status in Ilkley, England
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- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Gulrez (@GulrezMushtaq) reported from Leeds, EnglandHi @O2 . I’ve asked to port my existing number to a new one which is a pay monthly. However I’m left with no service on both of the numbers which means I’m without a phone now. Could you help.
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Mr Budwal (@AaronBudwal) reported from Wibsey, EnglandAfter 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England@O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.
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Beta (@ebumhudza) reported from Leeds, England@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Otis Parris (@parriso56) reported from Leeds, England@CarnivalLeeds couldn’t post anything no network @O2
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Roberto. (@Rdickinson1987) reported from Leeds, England@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandSame old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Blane (@RetailLowdown) reported from Harrogate, England@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, EnglandWell it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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That Heaton Mess (@GavHeaton) reported from Bradford, England@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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carwu1 (@carwu1) reported from Leeds, England@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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Andrea Mckenna (@Andreamckena60) reported from Leeds, England@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Andy P (@ArcticReviews) reported from Leeds, England12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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sara (@sarausman213) reported from Leeds, England@O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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leah 🍒 (@leahculleyyy) reported@O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?
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Victoria Hamilton (@VictoriaMh) reportedHi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!
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Sarah (@kokeshimum) reported@Son_Lyme @O2 Every single provider is awful in my area. 🙄
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Johnny Storm (@humantorch1036) reportedFinally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.
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Paul (@PaulS87W) reported@O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?
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Robert Keith (@rl_keith) reported@kokeshimum @O2 All service in the UK is bad. The providers occasionally say they'll build a few more cell towers. Then the village NIMBY will object, and the provider will use the excuse to save money and not build the tower.
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Leslie Gilbert (@lesgilbertlazer) reported@O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!
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Tasha 🦄 (@princesstash617) reported@O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.
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Andrew (the *****) (@Andrewislington) reported@O2:Our network’s slow because the entire country won’t stop doomscrolling. Ideas? Mel B: Sorted. I’ll pre-record a load of painfully awkward messages telling people to put the phone down and touch grass… then we’ll just rebrand the lag as our brand-new “Scroll Stopper” feature
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Sarah H (@SarahWM45) reportedThrough a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis