O2 outages and service status in Ilkley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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sara (@sarausman213) reported from Leeds, England@O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandSame old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Andrea Mckenna (@Andreamckena60) reported from Leeds, England@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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GeeEyeTee (@Gittins87) reported from Leeds, EnglandDecided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
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Warwick Andrews (@wactwozza) reported from Harrogate, EnglandDear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
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Phil Turner (@philter66) reported from Leeds, England@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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Philip Gleeson (@philipcgleeson) reported from Leeds, England@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Blane (@RetailLowdown) reported from Harrogate, England@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Harrogate_Wife (@Harrogate_Wife) reported from Harrogate, England@o2 please help again I have dmd you again
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Mark (@RamblingSailor) reported from Leeds, England@O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”
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★ Kay ★ (@MissModette) reported from Leeds, England@O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.
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Jodie Hearnshaw (@jodiepodieh) reported from Keighley, England@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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MarketingOptimist (@MarketOptimist) reported from Leeds, England@O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops
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Daz Midgley (@omicdaz) reported from Bradford, England@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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Gulrez (@GulrezMushtaq) reported from Leeds, EnglandHi @O2 . I’ve asked to port my existing number to a new one which is a pay monthly. However I’m left with no service on both of the numbers which means I’m without a phone now. Could you help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cody (@CodyButton77) reported@O2 STILL charging me for a phone contract that I finished payments for in December 2025. Cancelled the contract as shown on the @O2 website and still being billed monthly even after calling customer service 3 times. Very disappointed after being a loyal customer for many years.
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Dan Collier (@daniel197735) reported@O2 Hi O2. My Spotify Premium subscription, which is paid for as part of my monthly 02 plan, has unexpectedly been downgraded because of a failure to make a payment. I have not missed a payment, so can’t explain what’s happened, and your web site has not helped. please help.
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DEAN SUPPORT (@Dean_Xyber1) reported@lukewarm14 @O2 @virginmedia I can help send me a DM
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Asim (@asimeone3000) reportedHi, trying to add hbo max tnt sports subscription. The app and live chat is driving me mad. Need some help please @O2
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John Till (@JohnTillUK) reported@McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.
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Jack Woods (@Jackwoods2020) reported@O2 No phone signal and can’t spell send This is what I’m dealing with 🙄
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Jon Thompson (@JohnnyFocal) reportedStill nothing from @o2 still no phone service which they cut off without merit. Famous last words last week don’t worry we will iron out the bug with your service. That’s one way no service.
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Blaze 3D (@Weezyblaze77) reported@O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman
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sue evans (@untidysue) reported@O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?
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Gem🧣 (@gems_endgame) reportedIn the @O2 store to collect an online order. Every member of staff is dealing with complex CS queries and I’ve waited now 15mins to even get a hello and still not served. I thought that’s what calling o2 was for. Absolutely diabolical service.