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O2 outages and service status in Ilkley, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • RichieH37745130
    Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • cazmaxwby
    Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues

  • GulrezMushtaq
    Gulrez (@GulrezMushtaq) reported from Leeds, England

    Hi @O2 . I’ve asked to port my existing number to a new one which is a pay monthly. However I’m left with no service on both of the numbers which means I’m without a phone now. Could you help.

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • themoneyshed
    Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    I’m beginning to think @o2 will never port my Three number in to their system!!

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • ClaireW59366002
    Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • summers14
    Andrew Summers (@summers14) reported from Leeds, England

    Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.

  • Gittins87
    GeeEyeTee (@Gittins87) reported from Leeds, England

    @PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!

  • sarausman213
    sara (@sarausman213) reported from Leeds, England

    @O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this

  • Dandymanleeds
    Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • amanda1980leeds
    amanda stephenson (@amanda1980leeds) reported from Wibsey, England

    What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡

  • M_Warrener
    DingleWoogz (@M_Warrener) reported from Leeds, England

    @O2 Hi I'm trying to sign in to my account and it keeps just sending me links to reset my password. I don't want to I just want to log in

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • philipcgleeson
    Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care

  • omicdaz
    Daz Midgley (@omicdaz) reported from Bradford, England

    @O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight

  • talk_2_frank
    talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • CaveNadine
    Nadine Cave (@CaveNadine) reported from Leeds, England

    ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

  • untidysue
    sue evans (@untidysue) reported

    @O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?

  • Qwobles
    Sir. Qwob (@Qwobles) reported

    @O2 can you help with an order please

  • mufcchatter
    MUFC Chatter (@mufcchatter) reported

    @O2 Please get back to me urgently with a phone number or email address, someone I can speak to who has access to the systems from 2022-24, who can see this case history and help me. I am shocked right now that this is happening to me from one of the biggest companies in the UK.

  • jokewapo
    john rowan (@jokewapo) reported

    Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

  • adelevaughanxo
    Adele Vaughan (@adelevaughanxo) reported

    @O2 can someone please contact me about an ongoing complaint! I cannot get a clear answer from anyone 🤯

  • vmanderton
    Victoria Anderton (@vmanderton) reported

    Getting so fed up my, my Samsung s25 ultra is constantly overheating, won't charge, the WiFi is awful and all I wasn't to do is log into my account to make sure it's still insured and I keep going round in circles trying to verify my email @O2

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @O2 There was no outage in Burnley, nor Horwich (right next to a 5g mast!) a day later. Tried the old airport mode reset, plus phone reset, neither worked. Got home, works fine. Little point paying for a mobile service if it only works when I'm home.

  • Nicole_90xx
    Nicole Black (@Nicole_90xx) reported

    @nickrenshaw5 @O2 @ajgbarnes I've got an issue last couple of days and never had a problem seems to be issues in certain areas they need to get this resolved it's messing things up

  • Dholderd
    Daniel Holder 👋🏺 (@Dholderd) reported

    @O2 my signal lately and Internet on my phone seems to be really poor and slow the last few weeks!!