O2 outages and service status in Ilkley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@O2 It’s still not working! Saying 5pm now!
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Daz Midgley (@omicdaz) reported from Bradford, EnglandWhats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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talk2️⃣frank (@talk_2_frank) reported from Leeds, EnglandHi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Mr Budwal (@AaronBudwal) reported from Wibsey, EnglandAfter 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Andrea Mckenna (@Andreamckena60) reported from Leeds, England@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Mark Young (@marksela) reported from Leeds, EnglandHey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Jordan Dunn 🏳️🌈 (@Jordan_dunn94) reported from Leeds, England@O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour
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Jon | The Money Shed (@themoneyshed) reported from Leeds, England@marty5552 @O2 They don’t support cellelur Apple watches
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Richie Hall (@RichieH37745130) reported from Leeds, England@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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ChopperJohn (@ChopperJohn5) reported from Leeds, England@O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem
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sara (@sarausman213) reported from Leeds, England@O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this
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carwu1 (@carwu1) reported from Leeds, England@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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Sarah (@idlewildgirl) reported from Leeds, EnglandAlthough my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭
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Kirsty Phillips (@little_kirstyp) reported from Leeds, EnglandSo I finally get on my priority and the Peter Kay tickets have sold out, really not happy with @O2 Bad service, how come others could get on and I couldn’t at all? It just kept saying error
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Dave Jones (@foomaniac) reported from Gildersome, England@OnePlus_Support @oneplus @O2 On the 4th day since this happened, have to ring oneplus to chase my support ticket to find out NOTHING has happened with it yet. Jesus. However 'senior' Michael West is, clearly not senior enough....
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (the *****) (@Andrewislington) reported@JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time
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POM (@pom0021) reported@O2 @wtsang_ I have the same issue
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Aaron Lake (@aaronlake629) reported@BluesnJazzxx @O2 The app is awful at the moment forever having to put your password in it’s just rubbish now
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Lauren (@Halbutt) reported@O2 I have sent a direct message, regarding help of changing my surname on my account, as your website wouldn't let me upload my photo.
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Richie Joseph (@R_Joseph13) reported@O2 @O2 - Even though I was supposed to be disconnected, you took £17.99 and I spent more than an hour, with the worst colleagues based from India who had no clue what they are doing. Simply the worst customer service bar none.
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TheLifeOfJapi (@TheLifeOfJapi) reportedNo internet coming upto 30days from your service, three attempts for a technician to call us for no call to ever be made, and now just been hung up on by your call handlers. @O2 what's going on why can't we get a technician or even our internet sorted? All calls are recorded.
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Paul Curry (@Paulc2nd) reported@O2 @Archibald1878 Why don't you fix the website then ????
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joe ♞ (@ComradeAzul) reported@mattstingray @O2 Same. O2 has become so poor since merging with virgin
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Kerrie Amos (@Kelbells_18) reportedHi im desperately trying to get in touch with Joss/Josh in your customer service team. Its regarding the very random order relating to the Boots order lady! @O2
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Kieran (@kierangpim) reported@O2 I have been trying for about a fortnight to sort out a new SIM only contract and each time I am met with the attached. I've tried multiple cards, different browsers and I can't do anything. I can't log in and talk through the app as well because I'm not a customer.