O2 Outage Report in Ilkley, Bradford, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ilkley, Bradford, England
The most recent O2 outage reports came from the following cities: Harrogate and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
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O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Andrew Summers
(@summers14) reported
from
Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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Harrogate_Wife
(@Harrogate_Wife) reported
from
Harrogate, England
@o2 please help again I have dmd you again
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Jamie Wardman
(@WardmanJamie) reported
from
Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Sue Hill
(@suehill77) reported
from
Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Blane
(@RetailLowdown) reported
from
Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Phil Turner
(@philter66) reported
from
Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Sam12485596) reported
@O2 I have not been able to make or receive calls for the past 3 days. I can receive calls but not able to hear the person or the other end and neither can they hear me. Could you please sort this out! I’ve also tried to report the issue via your app but not been successful..
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caóimhe butler
(@Caoimhe_Butler) reported
@O2 How can I contact anyone when you have restricted my network which I have tried all day to resolve and no one will answer the customer support phone line?
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H
(@HuzaifaBux_) reported
@O2 four times I’ve now been cut off for a simple cancellation of a contract. Disgusting how 4 members of staff have cut me off. Beyond a joke. Makes me realise my choice of cancelling is validated. Worse customer service I have experienced with any company
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Stuart
(@Stupot1994) reported
@O2 this is ridiculous now. It’s been 3 days and my issue still hasn’t been sorted
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Larky 💙
(@claire_mcnaul) reported
@O2 I have rung customer services 5 times in the last 2 hours and each time people hang up because they cannot solve the problem!!! Please will someone help me !!! I left o2 at the end of Feb and I am receiving bills with extra late payment charge this is unacceptable!!!!!
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Megan
(@MeganC345) reported
@O2 hi, I’m looking to upgrade my phone today and would like to ask a few questions. The live chat feature isn’t working on the app. Can you help? Thank you
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Larky 💙
(@claire_mcnaul) reported
@O2 I have rung customer services 5 times in the last 2 hours and each time people hang up because they cannot solve the problem!!! Please will someone help me !!! I left o2 at the end of Feb and I am receiving bills with extra late payment charge this is unacceptable!!!!!
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Peter Dirken
(@PeterDirken) reported
1/2 Just had a letter from @O2 @GarethTurpin mobile bill up by 13.4 % PLUS 3.9 % I only signed 2 months ago!! There is no option to downgrade my account with less data. What a disgusting rip off of a company I will cancel this at the earliest opp’y. @MartinSLewis
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Becky Ransley
(@BeckyRansley) reported
Shame on you @O2. On hold to customer services for over an hour on 3 occasions this week. What kind of customer service is that?
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Jay
(@join4te) reported
@O2 Day 129 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.