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O2 outages and service status in Ilkley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ilkley, England

The most recent O2 outage reports came from the following cities: Queensbury, Bradford, Leeds, Keighley, Skipton, Shipley, and Pudsey.

CityProblem TypeReport Time
Bradford Phone 11 days ago
Bradford Phone 25 days ago
Leeds Internet 29 days ago
Bradford Phone 1 month ago
Keighley Internet 1 month ago
Skipton Phone 2 months ago

Community Discussion

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O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • Dandymanleeds
    Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.

  • TomSogden
    Tom (@TomSogden) reported from Wibsey, England

    @O2 why is 5g so slow

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • amanda1980leeds
    amanda stephenson (@amanda1980leeds) reported from Wibsey, England

    What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡

  • ambler_mathew
    Mathew Ambler (@ambler_mathew) reported from Leeds, England

    @O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.

  • MarketOptimist
    MarketingOptimist (@MarketOptimist) reported from Leeds, England

    @O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops

  • jessica_rudge
    Rudgey. (@jessica_rudge) reported from Gildersome, England

    @keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂

  • simondo91
    Siz (@simondo91) reported from Queensbury, England

    @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

  • ebumhudza
    Beta (@ebumhudza) reported from Leeds, England

    @O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours

  • ClaireW59366002
    Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • ChopperJohn5
    ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • summers14
    Andrew Summers (@summers14) reported from Leeds, England

    Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.

  • idlewildgirl
    Sarah (@idlewildgirl) reported from Leeds, England

    Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭

  • suehill77
    Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • talk_2_frank
    talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?

  • cazmaxwby
    Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • WardmanJamie
    Jamie Wardman (@WardmanJamie) reported from Guiseley, England

    @O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheElectroFox
    ✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported

    @Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.

  • julsbvby
    AP. (@julsbvby) reported

    @O2 can I get help. I send this query two days ago and nothing yet. I have dm’d also nothing.

  • George_Greenn
    G (@George_Greenn) reported

    i can honestly say that @O2 is by far the worst company i think i’ve ever had a contract with, constant issues with them, had multiple hacks after talking to the OFFICIAL phone number, price hikes galore and now i can’t even access my bill to cancel and go sim only. Shocking👍🏼

  • HAHarveyAuthor
    HollyAHarvey Author (@HAHarveyAuthor) reported

    Had to move from @O2 due to terrible local service/not getting texts when they're sent - they've charged me £25 for the privilege of moving to a provider who *will* let me communicate via text. 🙄

  • krimestyles
    krimestyles🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@krimestyles) reported

    @O2 comms ombudsman you provide after deadlock complaint doesn’t deal with you. £491 you’ve taken out my account for a FREE sim I didn’t even receive . Called loads of times to be met with ignorance and no resolution. Get me my money back

  • MarcThompson2
    Thompson (@MarcThompson2) reported

    @O2 due to ongoing service issue which has caused great stress I’ve sent an email making a formal complaint and have had no acknowledgement. Who do I contact and why have I been ignored?

  • lissypixiedust
    Lissy. (@lissypixiedust) reported

    @O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?

  • P4ULAWILLIAMS
    The Exiled Scouser (@P4ULAWILLIAMS) reported

    @O2 Perhaps you can explain to me why I've been charged this month for an iphone fraudulently ordered in my name. A case you said had been resolved a month ago yet despite a one hour phone call to your team this issue is still ongoing - Appalling service - not impressed 🙁

  • Wendy_jDarling
    wendy devyea 🌸 (@Wendy_jDarling) reported

    @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

  • Colin_H1972
    Colin H (@Colin_H1972) reported

    @Joff_L @O2 Upgrade offers are never good. Was cheaper for me to go to PAYG than upgrade to the deal they offered me on my SIMO plan.