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O2

O2 Outage Report in Ilkley, Bradford, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ilkley, England

The most recent O2 outage reports came from the following cities: Bradford, Leeds, Keighley, Skipton, Shipley, Pudsey, and Harrogate.

CityProblem TypeReport Time
Bradford Phone 5 hours ago
Bradford Phone 14 days ago
Leeds Internet 18 days ago
Bradford Phone 21 days ago
Keighley Internet 1 month ago
Skipton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also

  • RJM_83
    rob (@RJM_83) reported from Bradford, England

    @O2 what’s going on with the 4g speed. It’s been so slow now for 2 days

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny

  • CaveNadine
    Nadine Cave (@CaveNadine) reported from Leeds, England

    Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • jodiepodieh
    Jodie Hearnshaw (@jodiepodieh) reported from Keighley, England

    @O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.

  • RamblingSailor
    Mark (@RamblingSailor) reported from Leeds, England

    @o2 very low signal in LS7 (Chapel Allerton)

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    @Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne

  • jessica_rudge
    Rudgey. (@jessica_rudge) reported from Gildersome, England

    @keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one

  • kafern_
    Kafern (@kafern_) reported from Leeds, England

    @o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌

  • wactwozza
    Warwick Andrews (@wactwozza) reported from Harrogate, England

    Dear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot

  • AaronBudwal
    Mr Budwal (@AaronBudwal) reported from Wibsey, England

    After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.

  • CaveNadine
    Nadine Cave (@CaveNadine) reported from Leeds, England

    ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    @O2 Managed to pay it now but that doesn't explain why my signal is rubbish

  • kafern_
    Kafern (@kafern_) reported from Leeds, England

    Two weeks without phone service and @O2 are doing absolutely nothing about it

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.

  • amanda1980leeds
    amanda stephenson (@amanda1980leeds) reported from Wibsey, England

    What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stevencollings
    Steven Collings (@stevencollings) reported

    @O2 Hi, can you help. Im in Egypt and have o2 travel but have had a message saying Ive hit a data limit of 50mb/£51. The message from o2 said all calls/data was included with travel for £6 per day. I cant get through to cs and phone is blocked for data.

  • iaconic_
    lou (@iaconic_) reported

    @BCantona7 @O2 Surely this would mean that the terms of the original contract have changed and is no longer legally valid? In theory people could cancel their contracts?

  • DerekWa51216247
    Derek Watson (@DerekWa51216247) reported

    @O2 *************** with the increase, definitely won’t be renewing…….**** service as well not worth how much you are charging……piss takers

  • davemhall88
    Dr David Hall (@davemhall88) reported

    @O2 any particular reason for the last few days I've had basically no mobile data? Barely pick up 5g in places I did before and the 4g has full signal but no data speed. Is there a fault?

  • peeblesrunner
    Paul Nichol (@peeblesrunner) reported

    @O2 (Gareth Turpin) very disappointed that you want to hike up my contract by 17.3%. Using RPI which is discredited by the ONS to get a bigger increase. You well know that inflation is decreasing. Very poor customer service!

  • ICPlanetologist
    Steve Banham (@ICPlanetologist) reported

    @DrGMcLeod_Leeds @O2 Let me guess - they can hike the price with impunity, but you can't terminate the contract without substantial penalty?

  • Mark29071823
    Mark (@Mark29071823) reported

    @O2 like the look of this phone but wont be getting it on o2 cancelling contract Saturday price increase for the poor o2 service no thanks

  • footie_lass
    vicky (@footie_lass) reported

    @travelred @O2 I got same msg on my birthday rude or what!

  • svxa__
    𝒮 (@svxa__) reported

    @O2 absolute rubbish! Been on the phone for hours and you guys hang up each time, refusing to refund me my money that I’ve been waiting for for 7 months now

  • ninalxwr
    Neen (@ninalxwr) reported

    @O2 I followed steps given to me in store, went back to check I'd done all I had to(they said yes)& I got told just to wait for the discount to go on. It did not. Now the team when I call say they can't help me because its been past 28 days. A fault on o2 side but I lose out 🙄