O2 Outage Report in Ilkley, Bradford, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ilkley, Bradford, England
The most recent O2 outage reports came from the following cities: Leeds and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Leeds |
Phone | |
| Bradford |
TV | |
| Leeds |
Phone | |
| Leeds |
Phone | |
| Bradford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Jamie Wardman
(@WardmanJamie) reported
from
Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Blane
(@RetailLowdown) reported
from
Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Harrogate_Wife
(@Harrogate_Wife) reported
from
Harrogate, England
@o2 please help again I have dmd you again
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Phil Turner
(@philter66) reported
from
Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Cornelius
(@cornelius_mark) reported
@O2 Got to say your 4g is getting worse and worse especially I'm last few months. Unable to connect more often than not, Plymouth, Devon, Cornwall, Wales and Greater Manchester. Adding virgin mobile customers to an already over subscribed/ congested network not a great idea!
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claire audley
(@dapsy7) reported
@O2 is it possible to order a replacement sim, having issues getting any more than 3g and just realised i use old sim each time i upgrade :/
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Lindsay Rutter
(@RutterLindsay) reported
@O2 We live at PR6 9ES and have up to date mobile phones using o2 sims. Recently our voice/text/data signals are very weak/intermittent; at times no coverage. No fault or outage shown on your website. Why have we such poor service?
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JackieEm
(@minshyjay) reported
Hi @O2 I’ve had no mobile signal at all for the past 2 days but nothing noted in your network issues for this area. Phone all updated and checked as per your online advice, rebooted etc. Can you advise? Postcode PR6
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Tommy Dunn
(@itstommydunn) reported
@O2 really not getting any help please help me!!!
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Parts Parts Parts
(@partsparts21) reported
@O2 When are you going to reply to my mother in law’s complaint about her mid sold contract?
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Luka
(@ludast22) reported
@O2 1/3 I cannot believe how unbelievably unhelpful, passive and outright lazy your company has been. After being charged over £200 excess in unlawful billing, which I still haven't been refunded for after over two weeks, I've also been without phone service which has made me
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James Richards
(@Jimbobthon) reported
@jammergilmore @O2 Also, because o2 and Virgin merged. O2 are moving Virgin customers over from Vodafone (who they shared with) to O2. So, expect the network to be throttled everywhere. Really should have increased capacity first.
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Luka
(@ludast22) reported
@O2 2/3 miss doctor's appointments, work calls etc. I've called customer service countless times, with no outcome, often having the line go dead after waiting 20 minutes. I've gone to 02 stores which haven't offered any support either. I've emailed complaints team which haven't
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Jess X
(@jessicagow33) reported
@O2 I got a new phone yesterday and opted to keep my old number. I was given a new sim but it’s set up for a different number! Can someone help?