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O2 outages and service status in Ilkley, England

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  • O2 generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • jodiepodieh
    Jodie Hearnshaw (@jodiepodieh) reported from Keighley, England

    @O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.

  • little_kirstyp
    Kirsty Phillips (@little_kirstyp) reported from Leeds, England

    So I finally get on my priority and the Peter Kay tickets have sold out, really not happy with @O2 Bad service, how come others could get on and I couldn’t at all? It just kept saying error

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3

  • carwu1
    carwu1 (@carwu1) reported from Leeds, England

    @O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤

  • wactwozza
    Warwick Andrews (@wactwozza) reported from Harrogate, England

    Dear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot

  • AaronBudwal
    Mr Budwal (@AaronBudwal) reported from Wibsey, England

    After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.

  • TomSogden
    Tom (@TomSogden) reported from Wibsey, England

    @O2 why is 5g so slow

  • jessica_rudge
    Rudgey. (@jessica_rudge) reported from Gildersome, England

    @keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂

  • ArcticReviews
    Andy P (@ArcticReviews) reported from Leeds, England

    12% pay rise? Safe to say you can **** off the minute this contract ends @O2

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one

  • makocharian
    ursula kocharian (@makocharian) reported from Keighley, England

    @O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK

  • omicdaz
    Daz Midgley (@omicdaz) reported from Bradford, England

    @O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight

  • Andreamckena60
    Andrea Mckenna (@Andreamckena60) reported from Leeds, England

    @O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !

  • ambler_mathew
    Mathew Ambler (@ambler_mathew) reported from Leeds, England

    @O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!

  • DannyJSilk
    Danny Silk PT (@DannyJSilk) reported from Leeds, England

    @TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around

  • CaveNadine
    Nadine Cave (@CaveNadine) reported from Leeds, England

    Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is

  • RetailLowdown
    Blane (@RetailLowdown) reported from Harrogate, England

    @O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    @O2 Managed to pay it now but that doesn't explain why my signal is rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrBazza
    MrBazza 🎬 (@MrBazza) reported

    @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them

  • Lewnytune
    Lewny (@Lewnytune) reported

    @O2 I have done all of those steps. Once again this week the signal just keeps dropping. Everyone I know on O2 in the area is having same issue

  • princesstash617
    Tasha 🦄 (@princesstash617) reported

    @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

  • mufcchatter
    MUFC Chatter (@mufcchatter) reported

    @O2 Please get back to me urgently with a phone number or email address, someone I can speak to who has access to the systems from 2022-24, who can see this case history and help me. I am shocked right now that this is happening to me from one of the biggest companies in the UK.

  • SonnyBeL8
    Sonny (@SonnyBeL8) reported

    @kokeshimum @O2 Same here. Switched over to o2 a couple of years ago and its the worst network ive been on. Can’t get signal anywhere and rarely get 5g

  • SonyRichards4
    lizrichards24 (@SonyRichards4) reported

    @O2 can you please help me cancel an 02 SIM card I have never used or wanted that is linked to my Virgin account?

  • Uncle_C_J
    Chris (@Uncle_C_J) reported

    @xxxxminniex @O2 This happened to my elderly mum, too! A few months in a row. I kicked off with O2. They did help out and refund a good chunk of it. Then I put a spend cap of £0 on. It stops all the premium rate things like this happening.

  • GibbsRichgibbs1
    richard gibbs (@GibbsRichgibbs1) reported

    @O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡

  • dino868
    SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported

    Have you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones