O2 Outage Report in Ilkley, Bradford, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ilkley, Bradford, England
The most recent O2 outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| TV | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Andrew Summers
(@summers14) reported
from
Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Tom
(@TomSogden) reported
from
Wibsey, England
@O2 why is 5g so slow
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Sue Hill
(@suehill77) reported
from
Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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Jamie Wardman
(@WardmanJamie) reported
from
Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Blane
(@RetailLowdown) reported
from
Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Harrogate_Wife
(@Harrogate_Wife) reported
from
Harrogate, England
@o2 please help again I have dmd you again
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chels✨
(@cchelsealouisee) reported
@WR01234 @RoFo123456 @O2 Literally just had the same problem. They're awful customer service! Don't offer it on pre-order if you're not going to be honest about delivery
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Innovationunboxing
(@Innovationboxes) reported
@O2 @AFrancisPhoto I’m having the same problems logging in and it just goes back to the page I’ve tried reset messaging them not getting no replies
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Bex
(@wevegotwheels) reported
How is O2 and Virgin Media the same company yet it’s a fair bit cheaper to get a new contract from @virginmedia than it is for me to upgrade through @O2 . I’d rather not cancel my contract and start again but I really need to save every £ I can. 😔
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Chad
(@Chad25216451) reported
@O2 Join O2 as they have a special offer on….20gb data which they only give you GPRS signal…signal doesn’t work on trains whilst other providers do all for £25….what a bargain for the worst phone service provider in the UK
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James Richards
(@Jimbobthon) reported
@bradd_NFT @O2 It's been steadily getting worse for months. O2 5g in a O2 5g area seems non existent. 4g can get to 20mbps at best, 0 at worst. And we're paying for this.
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kirsty smith
(@kirstt89) reported
@O2 I am very disappointed with the customer service I received at the middlesbrough store. When going in for a replacement Sim and a pretty straightforward process has now taken nearly 3 days to resolve because of the incompetence of member of staff! Still not resolved
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John Chandler
(@JohnCha02224835) reported
@O2 please help I am constantly getting text from you I have tried switching off visual voicemail but it still persists I own a pixel 6a "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help"
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rebecca💖geoff+gavin
(@geoffslaugh) reported
@O2 hi i just got an email asking to give a review about customer service but i never got in contact with yourselves? just wondering why it was sent
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Katie~Louise
(@c17yb8b3) reported
@Kelsey2712 @O2 No still having same issues, been promised manager call back 5 times now and nothing. All calls are still showing as no caller id and I have no voicemail.
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Ian Savigar
(@Bigsavi) reported
@O2 I have just spent half an hour being passed from one person to another and then cut off when I think I'd got through to who I need to speak to about my disputed bill. I've recorded this for my @Ofcom complaint.