O2 outages and service status in Helensburgh, Scotland
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- O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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David McClure (@DavidSMcClure) reported from Greenock, ScotlandHey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Juliet Kitching (@Julietkitching) reported from Greenock, ScotlandWhy is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@O2 why is no one contacting me re my issue?? Not impressed
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Kelly (@kellybaby3) reported from Alexandria, Scotland@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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dave kerswell (@dinger1957) reported from Dunoon, Scotland@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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Juliet Kitching (@Julietkitching) reported from Greenock, Scotland@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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mac / macca (@neilmacallister) reported from Dumbarton, Scotland@O2 having problems sending text messages these last two days... can you fix this for me please...
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dave kerswell (@dinger1957) reported from Dunoon, ScotlandGetting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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scouse and proud (@dave_kerswell) reported from Dunoon, ScotlandPhone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reportedI strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already
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MANUELA🇨🇭🇺🇦🇮🇱 (@MANUELA12614661) reported@arokorol @O2 It happened to me as well in 2024 in Jerusalem with my swiss network. Revert to your network , ask to apologize and for a small refund to give back to some Israel Charity Org.
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Oliver (@BladesOli) reported@1stSimona @O2 I’m with you! It’s awful! Trying to find any details is like a minefield. Plus lately o2 coverage has been shocking compared to other providers in multiple areas not just my local area.
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Robert Melvin (@Melvin23Rob) reported@O2 My wife is switching to you today, something hasn't worked, getting increasingly annoyed as, with the phone not working she can't contact you. Apparently was going to be a quick thing. This is not resulting in a pleasant evening for me.
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lild3mon666 (@lild3mon1332) reported@arokorol @O2 Typically ****** network @O2
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Ted Splitter 🇵🇸 (@ted_splitter) reported@MANUELA12614661 @arokorol @O2 You'd make someone pay money because your phone picked up the signal from the wrong tower? Lol ******* hell
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Sean W (@Sean_Bahamut) reported@O2 You've clarified, but not helped. This reply is not helpful at all. Your support staff also had no idea about this situation, or how to handle it. All they could do as a solution was terminate game pass subscription before my minimum 6 month period had finished. Not good enough
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Pam Holmes (@pammieh2003) reported@1stSimona @O2 Signal is so bad with them I couldn’t access any of my apps to charge my car last weekend! My husband however on Vodafone was fine. Thank god he was with me or I’d have been stuck! Sort it out o2!!
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Lilith Tuylor (@lilith15016) reported@O2 O2 refuse to accommodate customer needs re: payment dates. The data allowance is appalling for PAYG users, and the coverage is poor also. Cue the ‘sorry you feel that way‘ dismissal from O2.
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Ben ***** (@BenDykes351635g) reported@O2 I’d like to put a complaint in I’ve been on the phone multiple times but am not getting helped any been trying to get my account unlocked for months