O2 outages and service status in Helensburgh, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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mac / macca (@neilmacallister) reported from Dumbarton, Scotland@O2 having problems sending text messages these last two days... can you fix this for me please...
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David McClure (@DavidSMcClure) reported from Greenock, ScotlandHey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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scouse and proud (@dave_kerswell) reported from Dunoon, ScotlandPhone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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Juliet Kitching (@Julietkitching) reported from Greenock, ScotlandWhy is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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dave kerswell (@dinger1957) reported from Dunoon, Scotland@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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Juliet Kitching (@Julietkitching) reported from Greenock, Scotland@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@O2 why is no one contacting me re my issue?? Not impressed
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dave kerswell (@dinger1957) reported from Dunoon, ScotlandGetting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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Kelly (@kellybaby3) reported from Alexandria, Scotland@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!
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Chris.SE (@ChrisAO123) reported@O2 So @O2, here we are in the middle of April and the Community is still not working, so when will it?
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Gerbil (@f4ckiam) reportedI feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is
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o.0 (@Almamari1095042) reported@O2 You are extremely rude and bad, and all you give the customer are lie promises.
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PB1982 (@pb1982) reportedAfter 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2
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Benjamin Forster (@beyondmach5) reported@FrankFWJH @O2 Looks like a satellite render to me, which cause angle distortion if it’s tilted view of Earth and not top-down
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Damien Davies (@damotdavies) reported@O2 any chance you can respond to my DM, my emails, call me back as promised and deal with the ongoing issue with lack of access to My02 account? been like this since 10th of February.
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Ronnie (@ronak_malde) reported@O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!
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Kevin (@darkclown) reportedGone to Brighton to support my Wife in her last Brighton marathon. Can’t make a call, can’t txt and can’t use data so no tracking. @O2 must do better.