O2 Outage Report in Helensburgh, Argyll and Bute, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Helensburgh, Argyll and Bute, Scotland
The most recent O2 outage reports came from the following cities: Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Erskine |
Phone | |
| Dumbarton |
Phone | |
| Dunoon |
Phone | |
| Alexandria |
Phone | |
| Dumbarton |
Phone | |
| Erskine |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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Kelly McGeachy
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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scouse and proud
(@dave_kerswell) reported
from
Dunoon, Scotland
Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bombebsky
(@bombebsky) reported
@O2 Please help!! My sim seems to have been cancelled before my new one has arrived. I can’t log on to the online help service and can’t phone anyone to fix the issue!! 🚩🚩🚩
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TRADINGDOW
(@TRADEDOWJONES) reported
@O2 absolutely shocking service for your customer service team tonight. No help whatsoever and charged me for a service that didn't even work while abroad.
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Dan Kocik
(@dankocik) reported
@AliHamidi @O2 I left 3 a couple of months ago because of bad reception and bad customer service, O2 can’t be as bad as 3
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Marcus 🇬🇧🇯🇲🇮🇪🏳️🌈🇪🇺✊🏾
(@elgobsucram) reported
Is Manchester just one giant dead zone for @O2 data? Can never load anything until I’m on the wifi
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Jeremy Jones
(@jemjones) reported
@O2 please can you sort out the mast in SO213BD? Our signal has been down more than four weeks now!!
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Duke Of Marondera
(@YoungMindsZW) reported
@O2 have the worst customer service experience in history, they don’t give you their Names in case u need to reference it, they refuse access to supervisors absolute rubbish
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Wexford
(@DJWexford) reported
@O2 have to be the ******* worst customer service ever! The dumb ***** continue writing to a previous occupant after I returned 13 letters and tweeted them multiple times! Dumb *****, get it right! They don't ******* live here no more so update your ******* records!
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CARPETBEAST
(@carpetbeast) reported
@colette2511 @O2 I'm having trouble I have no signal and nothing works unless I'm on wifi
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Colette Ellison
(@colette2511) reported
Sadly after about 20years being with @O2 think I will be leaving worst thing you did was merge with vergin media. I can’t to sod all now nothing loads.
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Craig Johnson
(@turbo0990) reported
@AliHamidi @O2 You must be on Wi-Fi to tweet that response has 99% you can’t get a signal on o2 shocking.