O2 outages and service status in Helensburgh, Scotland
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- O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Juliet Kitching (@Julietkitching) reported from Greenock, ScotlandWhy is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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mac / macca (@neilmacallister) reported from Dumbarton, Scotland@O2 having problems sending text messages these last two days... can you fix this for me please...
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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dave kerswell (@dinger1957) reported from Dunoon, Scotland@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@O2 why is no one contacting me re my issue?? Not impressed
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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David McClure (@DavidSMcClure) reported from Greenock, ScotlandHey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Juliet Kitching (@Julietkitching) reported from Greenock, Scotland@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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Kelly (@kellybaby3) reported from Alexandria, Scotland@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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dave kerswell (@dinger1957) reported from Dunoon, ScotlandGetting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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scouse and proud (@dave_kerswell) reported from Dunoon, ScotlandPhone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Faheem Mira (@faheem_mira) reported@O2 why is it so difficult to add an international bolt on with you? O2 app doesn’t seem to give it as an option. 2202 says it’s for bolt ons but then just gives options for different things. I’ve required this service a few times for business and each time it’s a headache
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elizeu (@iamelizeu) reported@O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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elizeu (@iamelizeu) reported@O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?
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Maenie (@Maenie) reported@RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.
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rebecca ann jarvis (@rebeccaann1989) reported@O2 I've tried but it still won't let me use my rewards as that's all I want to do is to use the rewards I have without having to set up several ID and keep trying to sign in, it was way simpler when I could just go into the app and redeem my rewards
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Chris Beale (@bealec1988) reported@jackreeduk @EnglandRugby @O2 He scored 4 tries the other day. Granted it was against Bristol so it doesn’t count but still. He’s only 5 points behind Feyi-Waboso who’s also had injury problems. I suspect his time will come once Borthwick is gone.
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mark callow (@markcallow10) reported@LilHay @O2 @DarkSabers2013 They are shocking. Everything has gone downhill with them service and signal now so bad it’s beyond belief
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Jack Fernley (@itsjackfernley) reported@O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM
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🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported@O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?