O2 Outage Report in Helensburgh, Argyll and Bute, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Kelly (@kellybaby3) reported 33 seconds ago from Alexandria, Scotland

  @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

• 
  Jamie Henry (@JamHendricks) reported 2 minutes ago from Garelochhead, Scotland

  @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

• 
  Miss Grundy (@Miss_Grundy94) reported 16 minutes ago from Alexandria, Scotland

  @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

• 
  mac / macca (@neilmacallister) reported 17 minutes ago from Dumbarton, Scotland

  @O2 having problems sending text messages these last two days... can you fix this for me please...

• 
  scouse and proud (@dave_kerswell) reported 28 minutes ago from Dunoon, Scotland

  Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

• 
  Kelly McGeachy (@kellybaby3) reported 31 minutes ago from Alexandria, Scotland

  @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

• 
  dave kerswell (@dinger1957) reported 33 minutes ago from Dunoon, Scotland

  @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

• 
  dave kerswell (@dinger1957) reported 34 minutes ago from Dunoon, Scotland

  Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

• 
  Juliet Kitching (@Julietkitching) reported 36 minutes ago from Greenock, Scotland

  Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

• 
  Miss Grundy (@Miss_Grundy94) reported 48 minutes ago from Alexandria, Scotland

  @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

• 
  David McClure (@DavidSMcClure) reported 49 minutes ago from Greenock, Scotland

  Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  West Ham Hour (@westhamhour) reported 12 minutes ago

  @O2 Every time I do this, it just says “oops, there’s been an error” can’t even login to my account as I’ve forgotten the password, and can’t reset the password because it sends a text to my phone, which has been blocked… so can’t receive this text.

• 
  Lloyd Parker (@lloyd1990) reported 13 minutes ago

  @O2 very very poor internet speeds in le13/le14 lucky to get over 1mbs tried to ring but half hour wait at least

• 
  leah🌈🌈 (@leahdon471) reported 15 minutes ago

  @ClaireLBrennan @O2 Avoid getting scammed I will advise you wait on support teams or rather contact @DarcyDrollinger they are reliable too .

• 
  Simon Harper (@simonrharper) reported 18 minutes ago

  @O2 sent you a DM as can’t hold on line to customer services any longer as I have a life Regards Simon

• 
  Mark Rex (@Markrex70) reported 20 minutes ago

  @o2 how long is it acceptable to have a mast not functioning properly and yet you keep charging the same rate? For months I've had a sketchy 4g signal and the status page keeps saying another month for an update. Talk about naff service.

• 
  Shaz (@shabnabcheese) reported 21 minutes ago

  @o2 politely would like to ask why I don’t ever get signal, thinking of cheating on you with EE tbh

• 
  West Ham Hour (@westhamhour) reported 24 minutes ago

  @O2 my sim has been blocked by accident and I need a PUK code. Please can you help without having to spend hours on hold?

• 
  Misschimpgirl (@Misschimpgirl1) reported 25 minutes ago

  @O2 I'm trying to transfer my number to you. I popped into an o2 store and they told me to call customer service. Even though it says on your website that the store can do it.

• 
  ayyyzma (@Ayyyzmah) reported 26 minutes ago

  Anyone else releasing how appalling @O2 actually is. Beyond livid and out of patience with multiple problems this week as well as obvious blunders on their part - switched on they most certainly are not.

• 
  Natasha (@Nat97941312) reported 26 minutes ago

  @O2 Just spent nearly 2 hours on the phone again and spoke to a very rude rep and got cut off. Again. No further forward. Absolutely shocking service. I've explained multiple times I need my number for contact with the hospital for my newborn son but no one seems to care.