O2 outages and service status in Helensburgh, Scotland
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- O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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dave kerswell (@dinger1957) reported from Dunoon, ScotlandGetting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@O2 why is no one contacting me re my issue?? Not impressed
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Juliet Kitching (@Julietkitching) reported from Greenock, Scotland@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Kelly (@kellybaby3) reported from Alexandria, Scotland@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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Juliet Kitching (@Julietkitching) reported from Greenock, ScotlandWhy is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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dave kerswell (@dinger1957) reported from Dunoon, Scotland@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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David McClure (@DavidSMcClure) reported from Greenock, ScotlandHey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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scouse and proud (@dave_kerswell) reported from Dunoon, ScotlandPhone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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mac / macca (@neilmacallister) reported from Dumbarton, Scotland@O2 having problems sending text messages these last two days... can you fix this for me please...
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Saunders (@s7saunders) reported@O2 Yes checked , there is really poor signal in lists of places locally at the minute and it’s now just my phone . The major issue is the work location and then the drive in between when it’s almost unusable
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MATT (@valuemanmatt) reported@squall_loire @O2 They ring you to ask if they can close the complaint to tick a box - o2 are seriously poor now
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KevyD (@askthedood) reportedSeems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.
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♡ (@baeIuxe) reported@O2 i messaged you about my problems with my esim
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Mr Angry (@angry_corner) reported@O2 @mellypeters Why is the email address such a massive secret??? Your customer service is embarrassing!!!
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Viridis (@Lord_Viridis) reported@O2 @andrejpwalker Another payment portal issue O2, if only somebody warned you about MyO2 not working, hey?
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Hayley (@Hayleyza0x) reported@O2 my signal in Cambridgeshire is down and you’ve said a whole week to fix not good
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Sharona (@SharonaJazzie) reported@LL2013A Also having problems. I think their customer service call centre has been hijacked by scammers. We've tried numerous times to contact @o2 to get resolution and still nothing. Time to investigate this @o2. I am resorting to Ofcom.
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CW (@Worly82) reportedWas on Vodafone for 15 years plus, very few issues. Been on @O2 for a few months and it’s absolutely shocking. Coverage appalling, phone cuts out part way through calls regularly . Paying for a service I’m not receiving. Avoid at all costs!
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.