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O2 outages and service status in Helensburgh, Scotland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Helensburgh, Scotland

The most recent O2 outage reports came from the following cities: Alexandria.

CityProblem TypeReport Time
Alexandria Wi-fi 10 days ago

Community Discussion

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O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    @o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?

  • DavidSMcClure
    David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @O2 why is no one contacting me re my issue?? Not impressed

  • kellybaby3
    Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    @O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you

  • dinger1957
    dave kerswell (@dinger1957) reported from Dunoon, Scotland

    @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

  • neilmacallister
    mac / macca (@neilmacallister) reported from Dumbarton, Scotland

    @O2 having problems sending text messages these last two days... can you fix this for me please...

  • dave_kerswell
    scouse and proud (@dave_kerswell) reported from Dunoon, Scotland

    Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • dinger1957
    dave kerswell (@dinger1957) reported from Dunoon, Scotland

    Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

  • kellybaby3
    Kelly (@kellybaby3) reported from Alexandria, Scotland

    @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

  • JamHendricks
    Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BenMyatt74
    Darksider  (@BenMyatt74) reported

    @gary_derwin @O2 5G is also appalling, iPhone shows full 5 bars of signal but nada!

  • tommyhodge86
    1 (@tommyhodge86) reported

    @O2 and @Virgin you really make it hard work to access my own account with you. Happy to send the bills through no problem but trying to amend my plan, wow!

  • ImMxdz
    Mxdz (@ImMxdz) reported

    @O2 Hi, my phone has been saying I have no service etc for a few days now. Now the emergency alert went off, it keeps going off every 10 minutes. Can you please sort

  • dt297
    david taylor (@dt297) reported

    @NotFarLeftAtAll I’m on @O2 so I don’t have phone signal 90% of the time.

  • Dezrezchez
    Cheryl Irving (@Dezrezchez) reported

    @O2 when will the signal/data issue be repaired in TQ12 area, it’s been saying there’s a mast issue for days now. Shame I can make a ‘paying you’ issue for the days that I’ve had no signal/data!

  • MisraSonali
    Dr Sonali Misra (@MisraSonali) reported

    @O2 I am travelling internationally and your app Help centre isn’t showing me any options to speak to an agent. And I don’t want to make international calls to your call centre. Please help. I have been wrongly charged for an extra month

  • harryhpalmer
    Billion Dollar Brain #MDANT (@harryhpalmer) reported

    Wow. The quality of signal and performance from @lebara since switching from @O2 which has been shite for a long time. 5G all the way on my tube journey, unlike o2. And Lebara is so much cheaper.

  • Dezrezchez
    Cheryl Irving (@Dezrezchez) reported

    @O2 I am receiving updates already, however, I’ve just had my bill and because I have to switch my WiFi off to view it, I can’t because I have no signal. This has been ongoing for over a week now. It would be nice to have solutions not excuses!

  • graceee_______
    grace¹⁷ ꕤ SEEING ARIANA 12 + 13 DAYS (@graceee_______) reported

    @livscloud @O2 I do agree camping is an issue but I think majority of those camping are camping for the VIP queues, and they wouldn’t benefit from the early entry for being the first 100 as they already get it

  • PaulReed01
    Reedy (@PaulReed01) reported

    @SteveJoyce14 @O2 @TheGillsFC It’s been **** for years during a game with 02 and is pretty much the same at any largish event.