O2 Outage Report in Helensburgh, Argyll and Bute, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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scouse and proud
(@dave_kerswell) reported
from
Dunoon, Scotland
Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Kelly McGeachy
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Al-Othman
(@HannahAlOthman) reported
@georgia_coan @O2 I changed from O2 to EE because of poor reception. It’s not perfect, but it’s… better.
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ManiSandhu.NFT
(@MoannyMani) reported
@O2 just switched to you guys for an old lady that got scammed by a phone company and made her switch over. Having a nightmare keeping her old number and getting hold of the company. Been in your branch and no help, was on hold only to be hung up on. #CustomerService #helpless
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Shaun Lewis
(@On_Air_Lewis) reported
@thealmeister @O2 I had the exact same issue and I roam a lot. Spent hours of my life trying to resolve. I’m the end I ended up terminating my contract instead of upgrading and came back as a new customer and it worked. Network team just kept blaming the roaming network, but happed across EU.
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Scott Wright
(@heathen25) reported
@O2 24hours later you guys stopped replying to me! All I wanted to do was to upgrade and not be overcharged as an existing customer. Please answer my lasted few DMs #poorcustomerservice
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Andre Senyk
(@AndreSenyk) reported
@O2 Good afternoon. I’m needing to speak to StarTrader Support and have emailed/tried calling several times with no joy. Please advise. Thanks
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Melissa Howe
(@Melissahowe1990) reported
@georgia_coan @O2 Having same issue with @three
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Dominic Doyle
(@dopey000) reported
@hiblade @BPimleyLFC @O2 I had to leave them after 6 months. They’re phone signal was 100 times worse than o2
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John Acey
(@EfficiencyPlus) reported
Hey @o2 when are you going to fix your reception problem in Stamford Bridge, East Yorks? No signal since October when you allegedly upgraded the local mast #O2 #noservice
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Jurgen Pimley
(@BPimleyLFC) reported
@hiblade @dopey000 @O2 Does that help ??
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Steve
(@steve_jones001) reported
@O2 Thursday drink offer is a scam - watched it count down to 5pm and surprise out of stock as soon as it turned to 5pm so clearly not an offer!