O2

O2 Outage Report in Helensburgh, Argyll and Bute, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helensburgh, Argyll and Bute, Scotland 12/14/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helensburgh, Argyll and Bute, Scotland

The most recent O2 outage reports came from the following cities: Dumbarton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDumbarton Phone
United KingdomDunoon Phone
United KingdomAlexandria Phone
United KingdomDumbarton Phone
United KingdomErskine Phone
United KingdomErskine Phone

Community Discussion

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O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • neilmacallister mac / macca (@neilmacallister) reported from Dumbarton, Scotland

    @O2 having problems sending text messages these last two days... can you fix this for me please...

  • JamHendricks Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • kellybaby3 Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

  • dave_kerswell scouse and proud (@dave_kerswell) reported from Dunoon, Scotland

    Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisProbert11 Chris Probert (@ChrisProbert11) reported

    @O2 Appalling customer service. Hours to get through, can’t help, departments closed, call back, go to store, try sim in another phone. Can’t return - #customerexperience shocking.

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 Gave me back £30 last month because the 4G speed is zero everywhere. So my bill was £10 but I still couldn’t use any data in most places I go. Now I’m back to full price and still can’t use data. Took 40 minutes to load a car parking app on Tuesday! The 10 minutes to pay. Crap

  • mussarat0 m (@mussarat0) reported

    @VodafoneUK worse thing I ever did was join Voda network I should have never let @o2 was with them for years and been with you guys since January and I wanna pull my hair out now. Always having problems with 3G well I want out now

  • JoanneA47102663 Joanne Foley Anderson (@JoanneA47102663) reported

    @O2 why is it that we have 3 mobiles in our household that are on your network yet repeatedly my phone the only one out of the 3 is constantly on emergency calls only, even when the 3 phones are sitting side by side!

  • andy_uk44 I am just me (@andy_uk44) reported

    Well @O2 it seems your engineers didn’t resolve the signal issue with me as I’m still getting 1 bar so what are you gonna do now cos the signal is still rubbish

  • wee_p73 Paula Earle (Harvey) (@wee_p73) reported

    @O2 I'm transferring from another provider and have received my PAC and new O2 sim card. How do I give this info to you? Getting nowhere with online chat and my local O2 store won't help because I applied for the sim online.

  • JStanBacs Superman (@JStanBacs) reported

    @O2 have now had a manager hang up on me because I’ve proven advisors have lied and hung up on me when I’ve asked questions or expressed I’m disgusted with their service. Does @MarkEvansO2 know his company is a disgrace with 0 compassion for customers with critically ill parents?

  • TheSmartMonitor Smart Monitor (@TheSmartMonitor) reported

    @JonoG1 @O2 Perhaps we can help? Our seizure monitoring app, Inspyre only requires a Bluetooth connection.

  • tedmundsonbari Tim Edmundson (@tedmundsonbari) reported

    Is it possible to leave a network due to appalling service. Renewed my contract with @O2 and the service since has been dreadful. Intermittent data and having to constantly turn airplane mode on and off to get a data connection is simply, not good enough.

  • D__Hands Dan (@D__Hands) reported

    @O2 Have tried manually changing to a. Different network but to no effect. Have been away with it before once but not used mobile data.