O2

O2 Outage Report in Helensburgh, Argyll and Bute, Scotland

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helensburgh, Argyll and Bute, Scotland 12/29/2025 02:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

  • DavidSMcClure David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

  • Julietkitching Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    @O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you

  • dave_kerswell scouse and proud (@dave_kerswell) reported from Dunoon, Scotland

    Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

  • JamHendricks Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • Julietkitching Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • neilmacallister mac / macca (@neilmacallister) reported from Dumbarton, Scotland

    @O2 having problems sending text messages these last two days... can you fix this for me please...

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

  • kellybaby3 Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahCox2306 Hannah Cox (@HannahCox2306) reported

    @O2 I need you to sort the service out in York asap! I have no service at all and need to make my son a doctors appointment but can’t make or receive calls due to have no service at all

  • emm33 Malcolm Emmett (@emm33) reported

    @sam6031 @O2 I did actually get a response though by then the problem had resolved itself.

  • sam6031 Sam Mosedale (@sam6031) reported

    @O2 O2 - PLEASE CAN YOU TELL ME HOW TO CANCEL EVERYTHING WITH YOUR COMPANY? OR DO I JUST HAVE TO STOP ALL THE D/D'S MYSELF? 🤬😡🤬😡

  • nalloms D (@nalloms) reported

    @O2 you leaked my data, alerted me to fraudulent activity, asked me to contact you but don't respond. Tried your really bad chat function, calling your published number (I'm calling from abroad) and tweeted you. Nada. Thanks 👍

  • IamNubz Nubz 🤔 (@IamNubz) reported

    @O2 tried to report fraudulent callers using your system to send 6 digit security codes out to your customers as part of password resets and customer service hung up on me twice. You don't care about the security of your customers data. Been a customer for a decade, until then.

  • myblindlife15 my blind life (@myblindlife15) reported

    @virginmedia @virginmedia I have been working from home toady, it keeps cutting out when I try and reload a simple web page and also @O2 your service for me around my area is shockingly bad when I go down the road from my house it somehow increases the speed like 3 times higher why is it?

  • sam6031 Sam Mosedale (@sam6031) reported

    @emm33 @O2 You're happing a laugh aren't you????????? O2 never answer

  • Triplenath Nathan Woolley (@Triplenath) reported

    @O2 have you guys ceased trading or just totally given up? A bit of signal in London would be nice.

  • RoisinHxxx Roisin Hickey (@RoisinHxxx) reported

    @O2 hi, I am wondering can someone help, I recently changed to O2 and they were transferring my number and I still have no service?

  • join4te Jay (@join4te) reported

    @O2 Day 140 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.