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O2 outages and service status in Helensburgh, Scotland

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  • O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • DavidSMcClure
    David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • kellybaby3
    Kelly (@kellybaby3) reported from Alexandria, Scotland

    @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

  • dave_kerswell
    scouse and proud (@dave_kerswell) reported from Dunoon, Scotland

    Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

  • JamHendricks
    Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    @o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @O2 why is no one contacting me re my issue?? Not impressed

  • dinger1957
    dave kerswell (@dinger1957) reported from Dunoon, Scotland

    @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

  • kellybaby3
    Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

  • neilmacallister
    mac / macca (@neilmacallister) reported from Dumbarton, Scotland

    @O2 having problems sending text messages these last two days... can you fix this for me please...

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    @O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you

  • dinger1957
    dave kerswell (@dinger1957) reported from Dunoon, Scotland

    Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kayyleighk7
    Kayleigh (@kayyleighk7) reported

    @dbcxptures This lot are the worst about @O2

  • challo_drfc
    Alex (@challo_drfc) reported

    @O2 has got to have the worst signal coverage in England

  • Mickyp68
    Pattie Slapper (@Mickyp68) reported

    @andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal

  • SickofwaitingD
    Barry Hollocks (@SickofwaitingD) reported

    @Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.

  • sydlinger
    Ian Tucker (@sydlinger) reported

    @EnglandRugby @O2 We don't need a reminder! It's still a poor selection no matter how many times you post it.

  • andrewwillough3
    Andrew willoughby (@andrewwillough3) reported

    What the hell has happened to @O2 mobile phone coverage over the last few months. The areas where my phone reads No Signal is becoming ridiculous, making my job as a courier virtually impossible, as the GPS continually dropping out

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    @andycomfort @O2 It’s now an open secret that they are struggling to provide a service. Now totally useless on trains

  • aartik13
    Aarti (@aartik13) reported

    @O2 appreciate your help. Not able to get through anyone on the chat. I've already paid my bill and got a notification to pay again. This needs to be resolved and corrected in your system that is sending me reminders.

  • _Dave_Morris_
    rockin_plumber 🤘😎🤘 (@_Dave_Morris_) reported

    @iz__zy @O2 I’m having this issue as well, I’ve been told this is isolated to Pay as You go customers, not sure if that applies to you? The way @O2 reply in here it’s like they don’t even know what Priority is though.

  • AlwynLFC
    Alwyn Williams (@AlwynLFC) reported

    @EnglandRugby @O2 What a waste having a generational player yet he never gets to start for his country #*******