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O2 outages and service status in Helensburgh, Scotland

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  • O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • dinger1957
    dave kerswell (@dinger1957) reported from Dunoon, Scotland

    Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

  • neilmacallister
    mac / macca (@neilmacallister) reported from Dumbarton, Scotland

    @O2 having problems sending text messages these last two days... can you fix this for me please...

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    @o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?

  • kellybaby3
    Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

  • dave_kerswell
    scouse and proud (@dave_kerswell) reported from Dunoon, Scotland

    Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

  • dinger1957
    dave kerswell (@dinger1957) reported from Dunoon, Scotland

    @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • JamHendricks
    Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • DavidSMcClure
    David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @O2 why is no one contacting me re my issue?? Not impressed

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    @O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you

  • kellybaby3
    Kelly (@kellybaby3) reported from Alexandria, Scotland

    @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _betsyboat
    Nicolle ⭐️ (@_betsyboat) reported

    @O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.

  • cageldn
    JC (@cageldn) reported

    any chance of some ******* signal @O2

  • clairewhyte12
    claire whyte (@clairewhyte12) reported

    @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    So, after more than ONE WEEK waiting for my promised call back from @O2 i am still waiting for you to resolve my serious complaint. Your customer service is frankly appalling. Call me back this week without fail!!!

  • Propertyshe
    Susan Freeman (@Propertyshe) reported

    @O2 We have NO coverage at all. It is causing problems with our alarm system. People working in the house and garden can’t make calls. It seems particularly bad in and around our house. Can an engineer please come to inspect?

  • pammieh2003
    Pam Holmes (@pammieh2003) reported

    @O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!

  • imaxrepairs
    Ian Maxfield (@imaxrepairs) reported

    @O2 Would satellite service help?

  • dayvales
    Dave Hales (@dayvales) reported

    Can someone explain to me what #smartphones are supposed to do? I’ve got 4G and 3 bars on @O2 network and yet satnav or banking app won’t work and as for actually speaking to another mobile!!!….don’t get me started on that…

  • larrythehook
    Riemenschneider’s Horse (@larrythehook) reported

    @O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎

  • keithgreenoak
    KG (@keithgreenoak) reported

    @O2 hi, i’ve been going through the online process to order a new phone and tariff and half way through i’ve had a blank page after submitting an upfront payment. The payment has gone through but i can’t complete the next steps. Can you help?