O2 outages and service status in Helensburgh, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
-
Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
-
Juliet Kitching (@Julietkitching) reported from Greenock, ScotlandWhy is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
-
MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
-
Juliet Kitching (@Julietkitching) reported from Greenock, Scotland@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
-
Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
-
mac / macca (@neilmacallister) reported from Dumbarton, Scotland@O2 having problems sending text messages these last two days... can you fix this for me please...
-
dave kerswell (@dinger1957) reported from Dunoon, ScotlandGetting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
-
scouse and proud (@dave_kerswell) reported from Dunoon, ScotlandPhone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
-
Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
-
dave kerswell (@dinger1957) reported from Dunoon, Scotland@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
-
Kelly (@kellybaby3) reported from Alexandria, Scotland@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
-
David McClure (@DavidSMcClure) reported from Greenock, ScotlandHey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
-
Pauline Cameron (@smiles333) reported from Erskine, Scotland@O2 why is no one contacting me re my issue?? Not impressed
-
Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr J (@Mr__J_J) reported@O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.
-
✨ (@toekelly_) reported@O2 no, i log in through the app no problem, then no matter what i click on it’s sending me a verification email every time
-
DavidDunninguk (@daviddunninguk) reported@O2 I can’t get that to work but surely you know if you have issues. The service by york Minster has collapsed again
-
Cal (@Calh48) reported@O2 What is the point you never do anything aside from tell me the service is final and that city centres are very busy……..
-
TheCaptain (@andrewpm1) reportedLooking for a new mobile network provider as had enough of @O2 just not working where I want to be. Who actually covers the south of the UK well, particularly the New Forest and Cornwall?
-
Keighley West (@KeighleyWest) reported@O2 why is the #applepay option not working for me to pay my bill!!
-
IndifferentMonKeY- (@IndifferentM) reported@O2 @O2 the worst experience i've EVER had. Stay away from this company.
-
Tsering Passang (@tsamtruk) reported@O2 still doesn’t get it. I’ve got nothing to do with Sony or any third parties. No purchases ever made. Period. O2 must stop this scam. #GDPR issue, I suspect. Better deal this immediately. You lost a customer.
-
Freddiefrazer (@fgz176) reported@O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with
-
Mike Waterson (@waterson_mike) reported@o2 3 customers lost due to your absolutely shocking customer service and prices ,good riddance , no mobile for over a week ,my mrs no mobile for 2 weeks (no compensation offered), my mam getting charged £13 for a toy fone , we are saving £24 pm between us for the same contracts