O2 Outage Report in Helensburgh, Argyll and Bute, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  dave kerswell (@dinger1957) reported 10 minutes ago from Dunoon, Scotland

  Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

• 
  dave kerswell (@dinger1957) reported 15 minutes ago from Dunoon, Scotland

  @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

• 
  Miss Grundy (@Miss_Grundy94) reported 19 minutes ago from Alexandria, Scotland

  @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

• 
  Kelly (@kellybaby3) reported 20 minutes ago from Alexandria, Scotland

  @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

• 
  Kelly McGeachy (@kellybaby3) reported 37 minutes ago from Alexandria, Scotland

  @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

• 
  Miss Grundy (@Miss_Grundy94) reported 37 minutes ago from Alexandria, Scotland

  @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

• 
  mac / macca (@neilmacallister) reported 43 minutes ago from Dumbarton, Scotland

  @O2 having problems sending text messages these last two days... can you fix this for me please...

• 
  Jamie Henry (@JamHendricks) reported 44 minutes ago from Garelochhead, Scotland

  @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

• 
  David McClure (@DavidSMcClure) reported 49 minutes ago from Greenock, Scotland

  Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

• 
  scouse and proud (@dave_kerswell) reported 58 minutes ago from Dunoon, Scotland

  Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Oakley (@GazOakley) reported 3 minutes ago

  @_DougMcCormick @ShitChester I've had lots of problems with @O2 - completely unusable by the town hall when the Xmas markets where on, and lots of more recent reliability issues. But everyone else is charging for EU/worldwide roaming now :-(

• 
  charles presbury (@charlespresbury) reported 5 minutes ago

  @O2 my in-laws have had no mobile service in bovingdon in Hertfordshire for over a week ! Are you doing maintenance or something please DM me they rely on their mobiles as they are elderly . Thanks

• 
  MollieCooper🌸 (@molliecoops) reported 5 minutes ago

  @O2 how do I cancel my contracts? This is ridiculous no one seems to care. Been with you over 15 years

• 
  Ellie Lovell (@lovve_llie) reported 6 minutes ago

  @O2 disgusting service. I’ve been on the phone on and off for 2 weeks now trying to return a phone. Ignored, hung up on and so much stressed caused. I can’t believe that this company prides themselves on customer care when they treat them like ****

• 
  philip garnier (@foxcanburn) reported 10 minutes ago

  @O2 Of course you want it private. alas im not inclined to support your request. you treat customers like dirt and expect them to just pay and smile. vodafone seem like a trustworthy company more then you and they are one of the worst companies around says alot about o2 #o2sucks

• 
  Sir Roachaldo 🇪🇺🇺🇦 (@roachaldo) reported 12 minutes ago

  @bmay @O2 Customer service is a thing of the past in the UK. It cost money and they have realised that people don't vote with their feet. We are normalised to appalling service.

• 
  Brendan May 🇺🇦 (@bmay) reported 13 minutes ago

  Given up. Absolutely useless service, @O2

• 
  S C A N D S 🌻 (@scandiax) reported 15 minutes ago

  @O2 this was my 3rd call and I am jot waiting again another month for you to not give me the money off my bill. So I asked for my complaint to be raised. To which she said she will raise an EOD I know what this means you close it down like you've resolved it and this isn't..

• 
  Frances Lyle (@esmelucy23) reported 17 minutes ago

  @bmay @O2 Feel for you. I've found in the past to try and phone about 7.30 or 8am. Or press the number that says 'I want to cancel my subscription.' That sometimes helps. Anyway that's Virgin for you, also crappy customer service btw)

• 
  S C A N D S 🌻 (@scandiax) reported 19 minutes ago

  @O2 I called yesterday and explained why hasn't a manager called me to be told I will send the manager a message snd he will get back to you, no one has. Awful service, disgusting how you have dealt or not dealt with should I say. I do not any part of this awful company anymore.