O2

O2 Outage Report in Helensburgh, Argyll and Bute, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helensburgh, Argyll and Bute, Scotland 12/29/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • kellybaby3 Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

  • Julietkitching Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    @O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • DavidSMcClure David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • JamHendricks Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

  • neilmacallister mac / macca (@neilmacallister) reported from Dumbarton, Scotland

    @O2 having problems sending text messages these last two days... can you fix this for me please...

  • dave_kerswell scouse and proud (@dave_kerswell) reported from Dunoon, Scotland

    Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

  • Julietkitching Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Madamme_Butt M_G_BUTT (@Madamme_Butt) reported

    @O2 Hi I just checked on my account it is the message I thought it was. It wasn’t my wifi my wifi was working fine. It was when all the social media was down. But I read lots of people saying their o2/mobile data was down on Friday. So it’s not fair you have charged me for this.

  • chrikes Cathy Kennedy (@chrikes) reported

    @O2 They just go back to home screen on phone, going down one by one now 🙄🙄

  • FennijerC RogueGuru (@FennijerC) reported

    @O2 any idea why I'm having issues with apps not opening on my phone, or closing after a few seconds? Started yesterday and is happening to more and more apps. Can't even get the O2 app to open

  • rebeltrueblazer salema veliu (@rebeltrueblazer) reported

    Outrageous...now over 60 days I’ve been awaiting a refund for an app l purchased on my iPhone. So far @O2 still haven’t resolved this issue with @Apple Can you please resolve this immediately!

  • DunlopJonny Jonny Dunlop (@DunlopJonny) reported

    @O2 @UlsterBank_Help Any reasons why my Ulster Bank app keeps crashing this morning? Any issues?

  • Cully01233024 Cully (@Cully01233024) reported

    @O2 had my replacement iPhone delivered via your insurance. I checked the battery life and it is at my 80%. I’m not happy with this as I didn’t realise I was paying for a poor quality phone. Can you advise me on how to return it?

  • amy_elli Aim (@amy_elli) reported

    @O2 worst customer service ever !!! will be taking my custom else where !!! fuming 😡

  • polarized_hes jess (@polarized_hes) reported

    @O2 pls help, I upgraded my phone last night, it arrived today. But I HATE the phone. Can I send it back and get a refund and get my old sim reactivated??

  • neonexy becks (@neonexy) reported

    @O2 No sorry hadn’t done this hadn’t realised I had to. Have done it now looks like I can receive messages now thanks for your help

  • R150193 Roddy (@R150193) reported

    @O2 you have any issues around EH41? Coverage has been awful recently almost always 1 or no bars on 4G.