O2 Outage Report in Helensburgh, Argyll and Bute, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Helensburgh, Argyll and Bute, Scotland
The most recent O2 outage reports came from the following cities: Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Erskine |
Phone | |
| Dumbarton |
Phone | |
| Dunoon |
Phone | |
| Alexandria |
Phone | |
| Dumbarton |
Phone | |
| Erskine |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Kelly McGeachy
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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scouse and proud
(@dave_kerswell) reported
from
Dunoon, Scotland
Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AFG
(@AlisonGascoigne) reported
@O2 URGENT Hi - the data is still not working on my daughter’s phone, more than 24 hours since I spoke to customer services and they said it would be lifted. She needs her phone as she is stranded in Geneva and needs to make arrangements to travel back to UK. Urgent reply needed
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Hannah Gilbert
(@louise94_hannah) reported
@O2 I have no service
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Amadeu$
(@Eboffei) reported
@O2 guys your signal ain't good today. My phone (S20) keeps switching High Speed Packet Access (H+). This is still a very common networks aren't available
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Charlotte Blair
(@Charlottebl98) reported
@O2 I’m at my wits end here… I’ve been trying to get my old number transferred since Saturday and every time I call I receive conflicting information. I cannot wait another 24 hours, PLS HELP
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Jóse
(@imjoseabreu) reported
@O2 @NHSuk @concerts_carers How come there is no service in Oxford Circus? Central London the heart of the west end! Any problems with your platform?
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AFG
(@AlisonGascoigne) reported
@O2 URGENT Hi - the data is still not working on my daughter’s phone, more than 30 hours since I spoke to customer services and they said it would be lifted. She needs her phone as she is stranded in Geneva and needs to make arrangements to travel back to UK. Please action. DM’d
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Matthew
(@mattgarner) reported
@dan_marks77 @O2 Partner is on O2 and the mast in the local area has been broken for months - Data does not work at all if they are off Wifi. O2 have no idea when it will be fixed.
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Loreto Sanz Fueyo
(@LoretoSanz) reported
@o2 customer care don't much care about customers. 37 mins on hold and nothing! #o2
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kay
(@kay_ess_pea) reported
@O2 trying to cancel my contract. Can't get through on phone. Can't do it online. Please can I just give u the 30 days notice via dm.
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pufferfish
(@PufferfishTech) reported
@o2 network has been broken here for maybe a month. Me: reports a fault @o2 website: thanks, we can't comment on individual reports..blah blah but thanks for telling us Wait what? You kidding me? You're not gonna bother doing anything, following up even? K then, bye I guess.