O2

O2 Outage Report in Helensburgh, Argyll and Bute, Scotland

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helensburgh, Argyll and Bute, Scotland 09/13/2025 06:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    @O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile

  • DavidSMcClure David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • JamHendricks Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • dinger1957 dave kerswell (@dinger1957) reported from Dunoon, Scotland

    Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs

  • neilmacallister mac / macca (@neilmacallister) reported from Dumbarton, Scotland

    @O2 having problems sending text messages these last two days... can you fix this for me please...

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why

  • Julietkitching Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    @O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you

  • dave_kerswell scouse and proud (@dave_kerswell) reported from Dunoon, Scotland

    Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all

  • kellybaby3 Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴

  • Julietkitching Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • v1n1ta_ Vin (@v1n1ta_) reported

    @O2 I have been trying to get through to customer service for 4 hours and I’ve had no luck. What’s going on?

  • SeanRJordan Sean R. Jordan (@SeanRJordan) reported

    @O2 I have been trying for hours. as I said not a good first impression for a new customer at all...

  • Kirrie_Texan KirrieTexan (@Kirrie_Texan) reported

    @ElaineEdwards13 @O2 Having the same issues beginning to wish I’d gone to a different network

  • chrisckmedia Chris Cook (@chrisckmedia) reported

    Well done @O2 - I gave you one last chance - but you’ve now switched off my Sim and now I have no service. Total **** show. 👏🏻

  • amandalouise_ Amanda (@amandalouise_) reported

    @sophieroutledge @O2 I've been waiting 2 weeks and no one at O2 can tell me when it will be sorted, appalling customer service

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @virginmedia @O2 @peterkay_co_uk Why dont you help like your meant too, thats your job isn’t it, no

  • AMcShitstick Anon McShitstick (@AMcShitstick) reported

    @ollehpsek @O2 *holds..... wholes... wtf?

  • parrisgra5 Gra Parris (@parrisgra5) reported

    @mattashby27 @O2 As i said, he doesn’t give a toss about his fans down south.

  • BeauSifter Ben Tenet (@BeauSifter) reported

    @ollehpsek @O2 Yes intermittent issues

  • duke_olaf DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia @O2 @peterkay_co_uk The app is crap you can’t login as a Virgin customer