O2 Outage Report in Helensburgh, Argyll and Bute, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Helensburgh, Argyll and Bute, Scotland
The most recent O2 outage reports came from the following cities: Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Dumbarton |
Phone | |
| Dunoon |
Phone | |
| Alexandria |
Phone | |
| Dumbarton |
Phone | |
| Erskine |
Phone | |
| Erskine |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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Kelly McGeachy
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@O2 why is no one contacting me re my issue?? Not impressed
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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scouse and proud
(@dave_kerswell) reported
from
Dunoon, Scotland
Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5%
(@Vesparino) reported
@O2 Ok glad it's not national or more serious. Obviously spooked by international events and dodgy down detection map. Thanks.
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TONI
(@TOHN) reported
@O2 Hello O2, long term customer here since 1996 back in the Cellnet days ... but seriously, I'm close to leaving after months of poor/no signal/data please help me out here
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Claire Hachem
(@ClaireHachem) reported
@M25JDE @O2 You will not hear from them! Such a bad customer service
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Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5%
(@Vesparino) reported
@O2 Thanks it was down detector uk. Yes your link is saying my area is off.
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M
(@mairtinsb) reported
@O2 Hi 👋🏻 - 4G is extremely slow for me at SK7, SK8 and SK9. 5G at work is good (M2 - Manchester City Centre), but when this steps down to 4G again very slow. I’ve tried the remedies proposed on the guide linked but no success.
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David Crompton
(@_DavidCrompton) reported
@O2 Absolutely shocked with your customer service. They keep disconnecting the calls. I raised a complaint, was told I'd hear within 3 days, and heard nothing since. Is this how you treat every customer?
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Andy Bowater
(@AndyBowater) reported
@O2 must be the worst utilities company I have ever had the displeasure of dealing with. Never activated a SIM card, cancelled the contract within the cooling off period and after a email from them confirming I owe nothing I still get emails demanding money. Disgraceful. #Mobile
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Daj✨
(@dajeemikayla) reported
Only had the device for a WEEK before it was stolen @O2 now I’ll have to wait another week before I get another response. Don’t think this is how you treat customers who go through such a difficult experience?? I have to wait WEEKS to get my device replaced?!
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Isla Neslon
(@Islaneslon) reported
@O2 featured on @BBCWatchdog I am another ‘non’ customer who is having their fraud report ignored and threatening letters sent. Credit rating being destroyed. House move put on hold due to it! Thanks O2 😡
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Daj✨
(@dajeemikayla) reported
Very poor customer service @O2 having to deal with the nightmare of having my personal belongings stolen from me, in addition to waiting days on days to get any further information. But take money from my account for a bill INSTANTLY