O2 Outage Report in Helensburgh, Argyll and Bute, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Helensburgh, Argyll and Bute, Scotland
The most recent O2 outage reports came from the following cities: Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Erskine |
Phone | |
| Dumbarton |
Phone | |
| Dunoon |
Phone | |
| Alexandria |
Phone | |
| Dumbarton |
Phone | |
| Erskine |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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Kelly McGeachy
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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scouse and proud
(@dave_kerswell) reported
from
Dunoon, Scotland
Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6
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Oisin O’Reilly
(@OisinOReilly16) reported
@O2 priority Disney deal not working. Not sure why. Any ideas?
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Scott&Lisa
(@scottydaly1989) reported
@O2 hi, I have just taken my daughters phone into the Apple Store as the audio stopped working on her iPhone 12 mini, they have given me a report which shows bottom and top speakers need replacing. The phone is out of warranty but still under contract. Help please!
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Lin Men
(@LinMen7) reported
@catherine_mayer @ThreeUK @O2 Bad network
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Samantha Soames (aka Samantha Downes)
(@Samantha_Downes) reported
@O2 I've had so many problems after switching from pay monthly to SIM only - I'm still paying £40 a month and there's basically no 4G service at all. I can't even message my husband - SORT THIS OUT I've called you loads of times. Also I work as a news journalist which u know
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James Norton
(@nortools) reported
@o2 I am trying to get some real support. Phones are so busy I cannot hold that long. Chat in the My O2 app is useless. How can I get some real support from someone who can really help me?
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TracyLee Photography
(@TracyLeeGomez) reported
@O2 can't wait to switch when contract up. Zero customer service & help when overseas & need to do something urgently.
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Lou🦄🇯🇲
(@MissBlackAttack) reported
Actually can not cope with the lack of signal I have with @O2 Can never get through and stay connected on the phone. Never have signal to use maps, my phone is so pointless. What am I even paying for???
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David Leiper
(@DaveLeiper) reported
@O2 I raised a fraud ticket for an account takeover on 22nd February. Despite numerous phone calls and assurances that this would be looked into and the Fraud Team would be in touch……we are now some 6 weeks down the line and I’ve heard nothing. Please can someone be in touch.
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Catherine Mayer
(@catherine_mayer) reported
Has anyone had particularly good or bad experiences with @ThreeUK? They're offering cheaper deals than @O2