O2 Outage Report in Helensburgh, Argyll and Bute, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
Getting pissed off trying to navigate @O2 account, keeps telling me to re enter my login details then says there’s a problem or my details are wrong, I know my mother’s maiden name ffs
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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scouse and proud
(@dave_kerswell) reported
from
Dunoon, Scotland
Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
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Kelly McGeachy
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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dave kerswell
(@dinger1957) reported
from
Dunoon, Scotland
@O2 Every time I tried to go into my account it was asking for my password, now, it won’t even let me login on my mobile
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Debra Hearnden
(@debraanne11) reported
@O2 husbands phone not working. In a queue on landline been hanging on for 10 minutes. Better things to do on a work day
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Sarah Louise McLean
(@not_sarahlou) reported
@O2 My mum has been trying to pay her phone bill for the last 2 days. App won’t take it, website won’t take it and calling your payment line is not working either … any suggestions?
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Matt Brooks
(@mattbrooks_UK) reported
@O2 @Dani_A_01000011 There aren’t tickets, have been checking since 10am. Have no idea why it’s always so problematic with o2. Also never received the code to login on desktop and requested it twice. This isn’t a benefit, just a waste of time 😩
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Daniel Hurst
(@realdanhurst) reported
Impatiently waiting for @O2 to reconnect my mobile device plan on my #AppleWatchUltra and hopefully then all will work again with no connectivity issues 🤞🏼🤞🏼🤞🏼
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Ellie’s Craft House
(@ElliesCraftHse) reported
@O2 I can’t make or receive calls - I’m in HS2 area, Isle of Lewis. Your service Status says there’s a local mast issue which cannot be correct as there’s reports all over the uk about the service being down. The least you could do is report what is actually happening!
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♥‿♥
(@LMR_88_) reported
@O2 Hi, I have a pay as you go sim with you but I want to transfer my EE number on to it by the PUK code. Can you help?
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India Heng
(@HengIndia) reported
@O2 surely after months of complaints, you will actually look into the odeon ticketing issue. I have now not been able to get a free ticket for months, when I was able to prior to the change. Please do not respond saying I wasn’t quick enough, do something!
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Julie Ⓥ
(@politicaIicious) reported
@O2 @mikejibson Not impacting a "small amount" of customers, far from it. It's a UK wide network failure.
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Melle Jane
(@mellejaneC) reported
@o2 …. that never happened, tried to call again a few times but always waiting over 30 mins and have to give up. So sent a complaint email on 30th Jan and still no reply. Can you help sort this out?!
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si
(@Super8Customs) reported
@O2 hey o2 can you help me with bring a pac code to you. Been on hold for ages