O2 outages and service status in Dumbarton, Scotland
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- O2 generated 0 outage signals in the last 24 hours around Dumbarton, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Kelly (@kellybaby3) reported from Alexandria, Scotland@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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Nicola Mulholland (@nicmul84) reported from Renfrew, ScotlandAnyone else’s @O2 signal been terrible for weeks😤
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Juliet Kitching (@Julietkitching) reported from Greenock, ScotlandWhy is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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ItsNotSoBaddd (@ItsNotSoBaddd) reported from Barrhead, Scotland@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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Cheryl Mckenzie (@Cheryl_x) reported from Clydebank, ScotlandThe @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
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Pedro Casterville (@takeyermoney) reported from Johnstone, Scotland@o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Fiona (@fionastewart139) reported from Renfrew, Scotland@O2 There were parts of the A9 between Aviemore and Perth with no signal (or an E or G signal)! No use if we were to have car trouble and need to contact people. It's the main artery between central Scotland and the Highlands! The remotest parts of Iceland have full 4G!#upyourgame
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, ScotlandIs @O2 down in Glasgow? No reception after several resets.
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mac / macca (@neilmacallister) reported from Dumbarton, Scotland@O2 having problems sending text messages these last two days... can you fix this for me please...
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Stevo - FlawlessStevo TL50 (@FlawlessStevo_) reported from Clydebank, Scotland@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
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Juliet Kitching (@Julietkitching) reported from Greenock, Scotland@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@O2 why is no one contacting me re my issue?? Not impressed
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Jodie Keatings (@jodstar80) reported from Clydebank, Scotland@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr A (@AberdeenVeteran) reported@kokeshimum @O2 I was visiting family in Warrington (pop 216,705) last week . O2 coverage so poor and in the spots of 5G near to the M62 motorway hotel I was staying , the data speed of 5G was 7.8 mb/s when I tested it.
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Pridgers (@pridgway65) reported@kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.
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Shaun Hammonds (@hammo196159) reported@kokeshimum @O2 Because O2 don’t invest enough into infrastructure. Such poor coverage in many areas
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PUNK SQUAD (@PUNKSQUADcom) reported@kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.
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Steve Dower (@zooba) reported@willmcgugan @O2 Doesn't sound any worse than any of the rest of them, tbh. Call their line to cancel your service, then tell them exactly what you need in order to not cancel and you'll probably get it. That line is the real customer service.
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John Sabian (@GymItalian83) reported@kokeshimum @O2 I think it’s most of the UK. I’m on EE and the network used to be good, but the last few years it’s been poor
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lukewarm352000 (@lukewarm14) reported@O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service
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Chris (@Uncle_C_J) reported@xxxxminniex @O2 This happened to my elderly mum, too! A few months in a row. I kicked off with O2. They did help out and refund a good chunk of it. Then I put a spend cap of £0 on. It stops all the premium rate things like this happening.
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Joyboy 🌞 (@hxlds) reported@O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf
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Christopher Brown (@CBrown2612) reported@O2 @27rufus I have sent you a private message if you could help with a delivery