O2 Outage Report in Dumbarton, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Johnstone, Renfrew and Clydebank.
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Total Blackout | ||
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Community Discussion
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O2 Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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David McClure (@DavidSMcClure) reported from Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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sharonm (@Shazzermc94) reported from Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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antstephenson 🇪🇺🇬🇧🇵🇹 (@hairynerdman) reported
@O2 I honestly believe this is just the beginning of you guys slipping back too the bad old days of extortionate roaming. So, unfortunately, I'm out.
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Daniel Davis (@danieldaviscomp) reported
@VodafoneUK I’m sure It won’t make a difference to you, but it does for me. So, just counting the last days of my contract with you and then off I go to @EE, @O2 or other company with better service and definitely a company I could trust
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Try Before You Dye (@trybeforeyoudye) reported
@O2 @Celticommuter Literally does not address the fact your colleague lied to make the sale. Bryony, if it was within 2 weeks I believe you can cancel with no obligation. If it is outside of 2 weeks, you have 1 month to cancel but will have to pay off the devices first.
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😊🐢💝🍀Hi!WhatsUp?🌐💌👍🌈 (@JamesPrada9) reported
@O2 @DisneyPlusUK @Bosslogic Hello. I am in Sweden. I stopped recieving SMS from O2. I cant login somewhere and stuff like that. Can you help me a little? My phone number is +447925658147
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demOnvq (@varaxfn) reported
@toxifx @O2 You’r English is so bad lmao
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Paul Doc (@albertfinch79) reported
@O2 just received text from 02 informing me of your price increases as of August...wow!!! I'm in year 2 of a pay freeze which is normally calculated at RPI but you want to add 3.9 as well...as an 02 customer of around 15 years this oct/nov will be my last contract with 02...
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Luke (@LukeBoulter5) reported
@O2 Hi, if my last bill is august. When am I able to terminate the contract from?
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Steve (@donateplatlets) reported
@O2 just like to say your service is as fast as ever...faulty watch replacment within 24hours outstanding..thanks
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Debs Randall (@deborahanne67) reported
@snation85 @O2 This is such poor service @O2 . 28 minutes and counting since this was posted and the problem started at 2pm yesterday. She’s be disconnected if she was this late paying!
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Dann Djarin 🐉 (@DannMustDie) reported
@M1dgar @O2 Yeah that’s more what I’m getting at, their signal and service is good but their deals are crap.