O2

O2 Outage Report in Dumbarton, West Dunbartonshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dumbarton, West Dunbartonshire, Scotland 09/29/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow and Paisley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomPaisley Phone
United KingdomGlasgow Phone
United KingdomGlasgow Total Blackout

Community Discussion

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O2 Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • Wolf_Q4 Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • Shazzermc94 sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

  • JamHendricks Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • __hatherell ☾*:･нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • Miami_Delights Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland

    @O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.

  • scottmonty85 Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • 2916jade jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CalMcKay3 CLM 🇵🇸 (@CalMcKay3) reported

    @O2 Fellas and birds. I don’t need a video about connection issues. I need more than 1 bar or 4G in me house so I can make a coherent phone call. Onto?

  • magso5 Magso (@magso5) reported

    @O2 Still no service.

  • AlxceTeachesEng Alxce 🎄 (@AlxceTeachesEng) reported

    Has anyone else got O2? (Esp. in Germany). My data has been on and off all day and now refuses to connect at all, despite restarting settings and restarting phone and even trying airplane mode. Is there an outage? #o2 @o2de @O2

  • Reemaf23 Reema (@Reemaf23) reported

    @O2 Hi, I’ve spoke to to customer services twice and sent texts to the numbers I was given to get the credit I was told I would get. I still haven’t received the credit. Kindly apply the credit to my account. Thank you.

  • cnetterfield Craig Netterfield (@cnetterfield) reported

    @O2 Thanks but the issue is I called the 0344 number *four* times and was disconnected each time.

  • Nuttystar83 Nutty Star (@Nuttystar83) reported

    Need to shout out Kris (and Sam) from @O2 Recycle. No-one else in o2 / o2 recycle helped me with an issue that was caused by o2. But Kris did. And honestly, I think he should be the customer service trainer for everyone in the UK. That's all.

  • andyrv1960 Andy RV Harvey #🇬🇧Brexit Britain Is Great 🇬🇧 (@andyrv1960) reported

    @SamsungUK Hi Samsung i brought one of your Samsung Watch4 4g As A Present For The Miss's At Xmas Not To Happy As The Battery Needs Charging 3/4 Times A Day Took Back To @O2 They Replaced With New But Same Issue Any Advice Or Do I Get My Money Back 😢 Regards RV

  • JdBowns91 Jade Bowns (@JdBowns91) reported

    @O2 customer support is actually shocking and the most frustrating process! Live chat I might as well be speaking to a robot and not a human …

  • Propermister89 OAP (@Propermister89) reported

    @O2 hello, I’ve tried logging into your app to pay my bill but I can’t find the option to do so. It won’t let me do this over the phone either. Can you help?

  • DavidHo86685927 David Holmes (@DavidHo86685927) reported

    So I qualify for Volt being a customer of both @virginmedia and @O2, I've applied through my 02 app and heard nothing, any help please ?.