O2 outages and service status in Dumbarton, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dumbarton, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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mac / macca (@neilmacallister) reported from Dumbarton, Scotland@O2 having problems sending text messages these last two days... can you fix this for me please...
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 PS I have been a loyal customer for around 12 years.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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Kelly (@kellybaby3) reported from Alexandria, Scotland@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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Jodie Keatings (@jodstar80) reported from Clydebank, Scotland@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@O2 why is no one contacting me re my issue?? Not impressed
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, ScotlandIs @O2 down in Glasgow? No reception after several resets.
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Cheryl Mckenzie (@Cheryl_x) reported from Clydebank, ScotlandThe @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
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David McClure (@DavidSMcClure) reported from Greenock, ScotlandHey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Lorraine (@Wolf_Q4) reported from Barrhead, ScotlandHey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, ScotlandNi'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland@O2 gonna sort your network out sick of it now tbh..... all them are down in G83, and g82 area... ridiculous tbh so much being best network 😴😴😴
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Fiona (@fionastewart139) reported from Renfrew, Scotland@O2 There were parts of the A9 between Aviemore and Perth with no signal (or an E or G signal)! No use if we were to have car trouble and need to contact people. It's the main artery between central Scotland and the Highlands! The remotest parts of Iceland have full 4G!#upyourgame
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Stevo - FlawlessStevo TL50 (@FlawlessStevo_) reported from Clydebank, Scotland@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
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Stuart McCabe (@StuartMcCabe30) reported from Renfrew, Scotland@O2 Hi went to go into the 02 Shop in the Paisley Centre today only to find it had has closed down no information on the outside of the shop to notify people very poor has the shop moved
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kẹ́hìndé O.C. Robert (@bomaken) reported from Ratho Station, Scotland@O2 has the worst customer service ever encountered.
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Paul Tomlinson (@Tommo_Ov_Tarn) reported@O2 It hasn’t mattered where I have been this week, it has been very intermittent everywhere. Sometimes I can’t call out, people are telling me they can’t get in touch and as you can see the data is painfully slow
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Paul Tomlinson (@Tommo_Ov_Tarn) reported@O2 It’s been poor ever since I ported my number over to O2 I have made many calls to O2 and you are looking into it, but I am getting reports of not being able to message or call me and the data is sooo slow its painful
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groovy (@shazagroovy) reported@macca2002 @O2 As usual o2 you never reply really bad customer service
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Katlyn (@xkatlynm) reported@O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.
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S4Blade (@S4Blade) reportedCan't help feel that @o2 data reception has got worse since they launched that satellite data thing 5G is like being on dial up
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care
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Isyraf Baharudin (@IsyrafB) reported@AXS_UK please help! I cant connect my AXS account from @O2 arena app. Please assist
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Daniel (@d_riley93) reported@O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated