1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Dumbarton, Scotland
O2

O2 Outage Report in Dumbarton, West Dunbartonshire, Scotland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • BroadcastCallum
    Callum Patterson (@BroadcastCallum) reported from Paisley, Scotland

    @O2 Hey help solve this situation please and contact @kwilson1460 ASAP -

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • MatthewMcLister
    𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, Scotland

    Is @O2 down in Glasgow? No reception after several resets.

  • FlawlessStevo_
    Stevo - FlawlessStevo TL50 (@FlawlessStevo_) reported from Clydebank, Scotland

    @O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤

  • Wolf_Q4
    Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • takeyermoney
    Pedro Casterville (@takeyermoney) reported from Johnstone, Scotland

    @o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @O2 why is no one contacting me re my issue?? Not impressed

  • DavidSMcClure
    David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • nicmul84
    Nicola Mulholland (@nicmul84) reported from Renfrew, Scotland

    Anyone else’s @O2 signal been terrible for weeks😤

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!

  • JamHendricks
    Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • Julietkitching
    Juliet Kitching (@Julietkitching) reported from Greenock, Scotland

    @O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you

  • FitzerOfGlasgow
    Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland

    @O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2

  • Miss_Grundy94
    Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • UzairPD
    Smokey (@UzairPD) reported from Leicestershire, England

    @O2 internet not working on half the apps wtf

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

  • richardpeabody
    Richard Peabody (@richardpeabody) reported from Cheadle Hulme, England

    Most mobile providers now offer 'Internet calling' which means mobile signals via Internet. If you don't have a mobile signal your broadband will carry texts and calls. Therefore if you can shop online, you can recieve a text! @BBCNaga @Moneybox @O2 @VodafoneUK @EE

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

  • nic_d
    Nicola David (@nic_d) reported from Sharow, England

    @O2 I can't access my online account and it's not because I'm too stupid to use the right login and password. Called O2 4 Jan, they said they'd open an investigation, nothing happened. Spent 1.5 hours on chat today, nothing resolved. 1/2

  • rhinowinny
    Dave Winstanley (@rhinowinny) reported from Manchester, England

    @O2 I have been a customer for 4 years and every time I call I get 'we are unusually busy and you may be waiting 15mins'. I would suggest your resource planner needs sacking. Pusz poor customer service yet again.

  • jaamie85
    Jamie (@jaamie85) reported from Woodley, England

    @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

  • Holdsworth94
    C L H (@Holdsworth94) reported from Bradford, England

    @O2 I visited my local o2 store earlier & was given a phone to speak directly to customer services. The woman I spoke to didn’t seem to comprehend my issue or concerns. Very unhelpful service & I’m told I’ll have to wait up to 10 working days for a response! Not good enough

  • SequinSte
    Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England

    @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔