O2 Outage Report in Dumbarton, West Dunbartonshire, Scotland
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (26%)
-
Total Blackout (14%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Paisley.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Internet | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
-
Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
-
Theresa McG 🏴🍀🏴🍀 (@TheresaMcG19) reported from Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
-
Juliet Kitching (@Julietkitching) reported from Greenock, Scotland
@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
-
Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
-
Maryjane (@maryjane_sings) reported from Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
-
Gary Weldon (@UbuntuBhoy) reported from Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
-
Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
-
Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
-
Christopher (@MrShortFry) reported from Glasgow, Scotland
@O2 network issues test
-
Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
-
Andrew (@AMontguire) reported from Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
-
Pedro Casterville (@takeyermoney) reported from Johnstone, Scotland
@o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.
-
Juliet Kitching (@Julietkitching) reported from Greenock, Scotland
Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
-
Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
-
𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Dale (@Matt_Dale) reported
@O2 (2/2)... closing down any software etc. So 1gb of data while I was asleep over 7hrs, and then 50mb over the following 30hrs when I've actually been out of the house, using as normal. Definitely something strange but I can't pin it down at my end.
-
Stephen Szmidt (@sszmidt199) reported
@wee_mouse2020 @O2 Unfortunately, eventually Virgin will become O2. They are already using their network, so when the changeover is complete all Virgin Customer's may suffer the same bad service I've experienced. I'm thinking of going to Lebra who have a very good rating on Trustpilot, unlike O2.
-
Stam kal (@Stamkal1) reported
@O2 bought two Samsung watch5 on contract , they work fine in the UK but now abroad (EU) don't work. Can only do emergency calls. Enabled data roaming but calls should work in any case. When calling them it goes straight to vicemail. Cannot get through to o2 customer service
-
Matt Dale (@Matt_Dale) reported
@O2 Thanks for coming back to me. Wifi drop unlikely - I have a solid signal around the house, and we had no powercut that night. Background useage hard to know now but also unlikely - I reset my stats on my phone after I took that screengrab, and it's now showing 50mb, without me...
-
Kelvin 😍 (@au_pis_aller) reported
@O2 - Hello, are you ******* there? I complained about the ******* @SamsungUK defective laptop you sent me. Why aren't you arranging to pick it up, your **** ******* mobile network sduck arse, it so does. You really are shite. Get working on this, pronto. @TelefonicaUK are ****.
-
❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reported
Looks like @O2 are delivering their usual crap service again today. 4G on and off every few minutes when it comes back they most graciously give 856kbps Should we all bang sauscepans at 6pm for their superb performance?
-
Brian (@BlueMonday2021) reported
@O2 Yesterday I received 3 calls from 01793540812 (unanswered). At the same time as first call I received this text which is from O2UK "*Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code
-
KipTea (@Kipteaofficial) reported
As much as I am an introvert and hate calls, I really need a @O2 booster so I don't miss important calls. Like 5 mins ago where the car service stop people changed my pickup date cause they couldnt get a hold of me, even though I called them and got cut off. so angry rn 😡
-
Rhiannon 🌍✈🇪🇺 (@rhiannon_ln) reported
@O2 I've been a customer of yours for over 20 years, so it would be really nice if you could bother to reply to my DMs and resolve my issue???
-
Tim White (@timswhite) reported
Looks like problems with @O2 and the transfer of @virginmedia mobiles. Have given up with @O2 but they can't give me my PAC.