O2 Outage Report in Dumbarton, West Dunbartonshire, Scotland
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The latest reports from users having issues in Dumbarton come from postal codes G82.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (24%)
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Total Blackout (9%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Erskine, Greenock, Dumbarton, Clydebank, Paisley, Bishopton and Helensburgh.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Internet | |
Erskine | Phone | |
Glasgow | Total Blackout | |
Greenock | Phone | |
Dumbarton | Phone | |
Clydebank | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Goadby-Watt ♿️📷 #WeAreStarfleet #WearAMask
(@Peaky1966) reported
@O2 Thank you. That isn’t clear in the promotional email. So if i turn off ‘auto renew’ will that cancel my subscription?
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Paul Curry
(@Paulc2nd) reported
@O2 This number goes through to customer service
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Angela263
(@Angela2634) reported
@O2 try and upgrade what a joke well you have lost a loyal customer oh your staff in Northern Ireland very rude
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AJ
(@HubbleAJ) reported
@O2 I left o2 over a year ago and you had this exact same fault then, was thinking of rejoining, based on this, clearly still an issue with network coverage !
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Tracy Bull
(@tracy_lou84) reported
@O2 No signal in Dymchurch. It’s completely gone in the last 20mins. I can’t receive or make calls!!
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b
(@acciobitches) reported
@O2 I have an issue with receiving my refund for AirPods I returned how can we solve this
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theblueboyblu
(@theblueboyblu91) reported
@O2 am in Italy and CANNOT use myo2 to contact a customer support person (always unavailable) and your phone line is constantly busy. Utterly sick of trying - my 4g not working in Italy (I’m a monthly customer) - please, someone, get in touch. This is frustrating.
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Matt.
(@madmechanic78) reported
from
Great Malvern, England
Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.
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Di Phillips
(@DiPhillips77) reported
Quality service from @O2. I have to pay a bill for services not received, sim had not been received after 12 days. When I called up to transfer my number in when sim arrived, the lady said I must pay the bill, then cut me off when I asked to transfer number in 🤬.
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sailesh
(@saileshthakrar) reported
@O2 how hard is it to issue a phone bill, they day I move my account to another provider can not access my account for a copy of my bill have called your Cs team held for 30 min only be told posted still nothing they order another and then another and still nothing arrives