O2

O2 Outage Report in Dumbarton, West Dunbartonshire, Scotland

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The latest reports from users having issues in Dumbarton come from postal codes G82.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dumbarton, West Dunbartonshire, Scotland 03/19/2024 04:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow, Erskine, Greenock, Dumbarton, Clydebank, Paisley, Bishopton and Helensburgh.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomErskine Phone
United KingdomGlasgow Total Blackout
United KingdomGreenock Phone
United KingdomDumbarton Phone
United KingdomClydebank Phone

Community Discussion

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O2 Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • JamHendricks Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland

    @O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • __hatherell ☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • Shazzermc94 sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not

  • scottmonty85 Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • Wolf_Q4 Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • 2916jade jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Peaky1966 Peter Goadby-Watt ♿️📷 #WeAreStarfleet #WearAMask (@Peaky1966) reported

    @O2 Thank you. That isn’t clear in the promotional email. So if i turn off ‘auto renew’ will that cancel my subscription?

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @O2 This number goes through to customer service

  • Angela2634 Angela263 (@Angela2634) reported

    @O2 try and upgrade what a joke well you have lost a loyal customer oh your staff in Northern Ireland very rude

  • HubbleAJ AJ (@HubbleAJ) reported

    @O2 I left o2 over a year ago and you had this exact same fault then, was thinking of rejoining, based on this, clearly still an issue with network coverage !

  • tracy_lou84 Tracy Bull (@tracy_lou84) reported

    @O2 No signal in Dymchurch. It’s completely gone in the last 20mins. I can’t receive or make calls!!

  • acciobitches b (@acciobitches) reported

    @O2 I have an issue with receiving my refund for AirPods I returned how can we solve this

  • theblueboyblu91 theblueboyblu (@theblueboyblu91) reported

    @O2 am in Italy and CANNOT use myo2 to contact a customer support person (always unavailable) and your phone line is constantly busy. Utterly sick of trying - my 4g not working in Italy (I’m a monthly customer) - please, someone, get in touch. This is frustrating.

  • madmechanic78 Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

  • DiPhillips77 Di Phillips (@DiPhillips77) reported

    Quality service from @O2. I have to pay a bill for services not received, sim had not been received after 12 days. When I called up to transfer my number in when sim arrived, the lady said I must pay the bill, then cut me off when I asked to transfer number in 🤬.

  • saileshthakrar sailesh (@saileshthakrar) reported

    @O2 how hard is it to issue a phone bill, they day I move my account to another provider can not access my account for a copy of my bill have called your Cs team held for 30 min only be told posted still nothing they order another and then another and still nothing arrives