O2

O2 Outage Report in Gilfach Goch, Rhondda Cynon Taf, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gilfach Goch, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gilfach Goch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gilfach Goch, Rhondda Cynon Taf, Wales 04/14/2024 23:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gilfach Goch, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Caerphilly, Cardiff, Pontypridd, Aberdare, Blackwood, Bridgend, Hengoed, Cowbridge and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly E-mail
United KingdomCardiff Internet
United KingdomPontypridd Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

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O2 Issues Reports Near Gilfach Goch, Wales

Latest outage, problems and issue reports in Gilfach Goch and nearby locations:

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • gwelfor57 Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • clareoj Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • DennerSusan susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • fgethearies FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iamawty awty (@iamawty) reported

    @O2 why is your coverage in Chester absolutely shocking? Barely 2 bars at 3G… can’t connect to anything… appalling service… remind me what I’m paying for?

  • Ronbus87 Colin Farthing (@Ronbus87) reported

    @O2 Hello I am an O2 customer. My contract is 5gb of data. I only have 1.5gb left.

  • connorsayers18 DoctorWho SF (@connorsayers18) reported

    @PaulDooley17 @O2 3 is **** and for cheapskates. You get what you pay for and O2 gives the best signal. Going on my third phone with them next month with iPhone 13 Pro max

  • Lee_Sainsbury Lee Sainsbury (@Lee_Sainsbury) reported

    @O2 Still didn’t answer the phone but called in….phone collected. Somebody didn’t book it in. Service really gone down hill over the last few years.

  • eat_static Eat_Static 💙 (@eat_static) reported

    @O2 Hi, have bought a cheap SIM free mobile and got an O2 SIM card. Card is in but how do I activate/ top up? It's a VERY basic old style phone, can't download app or scan a QR code!!! Help!

  • achughes16 Alex Hughes 🏳️ (@achughes16) reported

    Getting help from @O2 is impossible, it's like they are trying to make it as difficult as possible so you give up.

  • tedmundsonbari Tim Edmundson (@tedmundsonbari) reported

    Beyond tired of having full or 3/4 full signal 4G from @O2 and having no network connection - not even the ability to load my emails!

  • has_ax AxHas (@has_ax) reported

    Hi @O2 how are ya? So I was upgraded today and received free disney and apple music for 6 months (yay me) BUT I've not received my apple music log in deets. Please help x

  • AnnaWondering Anna_D (@AnnaWondering) reported

    @LiveLancs @O2 have advised me that building works have caused the problem. They can’t access the mast to fix it without permission from the council. They can’t guarantee it’ll be fixed by 31st August, that’s just when they will give another update. Appalling customer service

  • trees_tangerine Lucy P (@trees_tangerine) reported

    @O2 Hi, my 4G never seems to be working anymore, it always says H+ I can't see what the problem is, can you help please? Thanks!