O2 Outage Report in Gilfach Goch, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gilfach Goch, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gilfach Goch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Gilfach Goch, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Tonypandy, Porth, Maesteg, Caerphilly and Pontypridd.
City | Problem Type | Report Time |
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Total Blackout | ||
Wi-fi | ||
Phone | ||
Phone | ||
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Community Discussion
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O2 Issues Reports Near Gilfach Goch, Wales
Latest outage, problems and issue reports in Gilfach Goch and nearby locations:
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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FGE ⚡️ (@fgethearies) reported from Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales
@O2 your live chat service is garbage. 15
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Beth (@bethanjane22) reported from Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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❤Caren❤ (@CarenElmes) reported
@O2 1hour 38 mins on phone to her and she still hasn’t dealt with my issue! Has said she will call me back #hereshoping
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Michelle (@michellesara19) reported
@O2 can someone please confirm my number is porting today as I was told my phone wouldn’t work until 6pm, but it is! I also had a text saying to call as there is a problem porting
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❤Caren❤ (@CarenElmes) reported
@O2 Quite possibly the WORST customer service in existence! 15 mins in queue then answered by a woman who has no clue what she’s doing now currently on hold again!😡 #cancelcontract
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Neil Reeves (@Digi_Info_Man) reported
Massive thanks to @O2. My phone wouldn't work in the States. One very quick phone call and it will work now and I was offered £10 for my trouble! Other companies take note! 👏👏
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Jay Matete’s Mate Tea (@stiffinho) reported
@O2 I’ve paid via bank transfer and going to write a letter of complaint. Have DM’d, called and live chatted multiple times to get this 1p (that should have been taken automatically) paid, but it’s done now. I hope.
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Stuart Williamson Photography (@s_w_photograph) reported
@HeatCalculation @O2 @VodafoneUK Yep & I get 3G too but that never loads anything
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J (@j_whu_) reported
@O2 Just checked. AT&T was the only one it registered with but calls still don't work. I think it was connected to AT&T anyway but just for data. 2 other people have DM'd me since I tweeted this having the same problem and someone else in my hotel has too. All with 02 from UK.
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Jonny (@Tilneys) reported
@O2 Good morning O2, we have arrived on holiday in Greece and after switching to O2 we don’t seems to have any Roaming data. Reset phone’s Network Settings, tried all 3 available networks and nothing.. Can we DM you for someone to check the right switches have Ben flicked please?
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X (@lifelesslemonad) reported
@O2 hello, why am I still paying the same each month when your mobile network in North Lanarkshire is getting worse and worse?
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Anne Oakes (@AnneOakes2) reported
@O2 Can I have some help. Appallling service on phone. Now cut off. Have been trying x 12 plus to upgrade phone.Thank you.