O2 Outage Report in Porth, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Bridgend and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Bridgend |
Phone | |
| Porth |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark B
(@MarkB34760587) reported
@O2 you have outsourced your customer service phone number - I have wasted two hours of my time going round in circles because they are useless. You make your company look awful. #o2
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Christie O'Donovan
(@_ODON) reported
@O2 hi ive gone on holiday to Spain but for some reason my phone hasn’t changed time and can’t seem to get anything other than 3G can you help?
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Theo
(@theo_s_g) reported
@thatgaypatrick @virginmedia @O2 is this the kind of customer service you pride yourself on with your partnership with Virgin Media? disgusting
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Dale
(@snout12) reported
@O2 help. my daughter will be going to Kenya and Tanzania in just over a week's time. she's got a monthly contract with O2 . which bolt ⚡ ons would be recommended
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Michael Evans
(@AllaboutME_UK) reported
@O2 Thanks, grateful for the reply; still no news- I don't have access to Wifi 24/7. 2 x cases of being referred to a technical team in a matter of months (a team which takes up to 5 days to respond) and inconsistent messages from customer services. Please expedite this.
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Helena-Ann🐝🐝
(@Helena_Ann93) reported
@o2 I opened up a new contract and paid my old one which was in my mums name. I’ve tried to log into the my o2 app and it’s not working I don’t know if it’s something to do with the same number and email from my old contract but it’s not working,
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Barou Nadine
(@BarouNadine) reported
@O2 Unfortunately I have just arrived in France and I have no access to my mobile data… I have been with O2 for 20 years and never had this issue… whatever has suddenly happened to my account???
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Danny Hurt
(@DubbedOutDan) reported
@Geekmaster981 @O2 I've done this deal also you've basically applied and accepted for the card now. The 90 day wait is a standard term to get past the cooling off period otherwise everyone would do this and cancel straight away £300 up 👍🏻 most of these offers work this way
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help
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Owen Granfield
(@GranfieldOwen) reported
@o2 I want advice on how to move a VM sim to O2 - but sales/customer services is looping on my mobile. Is there an email address? I have one O2 sim and want to switch the VM sim to O2