O2 Outage Report in Porth, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Porth, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar
|
Total Blackout | 19 days ago |
|
Treharris
|
Phone | 1 month ago |
|
Cardiff
|
Phone | 2 months ago |
|
Cardiff
|
Phone | 2 months ago |
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Bridgend
|
Phone | 4 months ago |
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Bridgend
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesThis weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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susan denner (@DennerSusan) reported from Cardiff, Wales@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, WalesIt’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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emmy (@welford85) reported@O2 please can you respond to my DM ASAP. I have been more than patient by giving you a week to resolve the fact I have no service due to an error on your part, but this is getting ridiculous now. I have missed calls and texts from my doctors because of this @MarkEvansO2 @Ofcom
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Caroline Midgley (@cazmidge) reported@O2 are absolutely useless! Can't stress how cross I am with the lack of service and the stupid restrictions that prevent working people receiving parcels. Ended up cancelling my brand new tablet and potentially canceling a phone tomorrow if they can't get their act together!
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Ellieee (@elliej92) reportedI was about to upgrade with @O2 this morning but their website is so shocking it’s completely changed my mind. Round in circles with no help - I just want to change payment date.
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🏴Wully M K 🏴 🇪🇺 (@wully_k) reported@O2 Not a chance will I come back to 02 your customer service is absolutely pathetic
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Jenna Cooper (@Jenna_L_C) reported@O2 I tried to see my account usage and billing and payments on the My O2 app, and it's saying that it can't load at this time. There are no updates due on it, and I have uninstalled the app and reinstalled it again but the same issue is happening? Can anyone help?
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Thomas Ledger (@ThomasLedger) reported@O2 why is it since your merger with Virgin has your service coverage degraded? Before I had flawless 5G coverage which never dropped out, now it is patchy at best? I think I’ll be looking to change providers at the end of my contract. Any recommendations peeps?
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liam jones (@Liam____Jones) reported@O2 I handed in my 30 days notice on the back of an email regarding terms and conditions changing. Was told I wouldn't get charged for it, but I have had that money taken out of my bank today? Can you help please
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lucia perez (@luciape90807520) reported@Jenna_L_C @O2 Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Jo Gaffers (@pooleodyssey) reported@O2 Wow that is not acceptable. I am paying o2 for a mobile phone service and yet you are telling me to use WiFi which I am also paying for. Why do I need to be paying o2 then? How do I cancel contract this is 27 days with no mobile service at all.
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Daniel Averre (@DanielAverre) reported@O2 I have just been upgraded to 5g now I can't make phone calls and my internet is down, please update me on this matter, thank you.