O2 Outage Report in Porth, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Abertillery and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Abertillery |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Bridgend |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AWS
(@melle_escaton) reported
Dear @O2, 3rd day chasing up the porting of my no., because ur 1st customer rep wrote down a bogus PAC code (w/ letters that could never have been right). Interminable queues to actually speak to someone, still no email to confirm. Is this how you greet new customers?!?🧐
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Paul Leah
(@Paul241Leah) reported
@13rew @O2 They've also reduced my guaranteed £150 cashback (actual quote was £238) for recycling my old phone to £85 before I've even sent it back. So tempted to use my 14 day cooling off period to cancel everything and go elsewhere for my network.
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Alex
(@nomdecuisine) reported
Amusingly, when I called @O2 to report the fraud attempt, the call centre 'droid was interested only in checking that my account hadn't been compromised, and was entirely uninterested in taking details of the fraud attempt to correlate against the network equipment's audit logs.
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Marysia Trembecka
(@MarysiaT) reported
@O2 2/2 Vodafone are saying they cant access it as port is done in full, no issues their end. o2 are saying they waiting on vodafone - they emailed 16/2 - I am stuck in the middle now with no text msgs for 4 days.. and no way to verify bank statements, chrome and apps such as uber.
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Tom
(@Tom82070283) reported
@O2 worst customer service I've ever dealt with.O2 messed up my refund.2 months later I still don't have the correct amount refunded. Logged a complaint,was promised a callback,nobody cares,nobody replys.Stil no resolution.This will be going to the ombudsman.Will cost u much more
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TJ Buchanan
(@_TJBuchanan) reported
3G etc sucks at Reading Station on the @o2 network. Surrounding areas also try to flip to 4g but nothing loads. Just have a consistent 3G signal than trying 4/5g and still not working.
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Dan
(@dansmiith04) reported
@O2 your customer service is absolute cheeks
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Kanza
(@ChallengeKanza) reported
Awww the poor CEO of @O2 just wasn't earning enough money that's why the company is going to screw customers for inflation busting rises in our bills. Utterly disgusting during a cost of living crisis with no evidence of why such an increase is needed. Ppl will remember this!
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Chelsea Woods
(@chelsea_woodss) reported
Honestly think 02 has the worst customer service team I’ve ever dealt with. Trying to deal with such a small issue over the phone turns into a 2 hour call getting passed around to over 12 people….and then they hang up!! Lord give me strength, glad I’m changing over @o2 @TheO2
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Kayoprice
(@Kayoprice3) reported
@O2 After all, my phone never been connected to mobile network in Spain. It was a terrible experience. What is the reason do you think? I don’t want the same thing happen again!