O2 Outage Report in Porth, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Porth come from postal codes CF39.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Porth and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Kennedy
(@glossyhair) reported
@O2 I can't make any calls on either my personal or work phone here in Belfast. I don't have a landline so I'm really frustrated!! Your site says no issues or works being done .. so why can't I get a signal? I need to make and receive calls for work!
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ZEE
(@zshanahmd) reported
@TheO2 business team customer service is sh*t kept me on hold for an hour three times and hang up they don’t know what they are doing. @O2ForumKTown @O2
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BellSam48
(@Sam48Bell) reported
@VodafoneUK @O2 @ThreeUK Phone-man - Far from Home /Phone - works - Far from Home. Very bad. 🕸
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𝐋𝐎𝐑𝐍𝐀 𝐑𝐎𝐒𝐄
(@Lornarosegordon) reported
@O2 This happened on Saturday so hasn’t be released. O2 customer service via phone being most unhelpful. PayPal said o2 have to cancel the authorised payment but obviously there’s no trace of it. Have got a PayPal transaction number but no order number.
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Snickety Lemon
(@SnicketyL) reported
@TalkTalk @O2 We can’t use the landline as it disconnects the internet so it’s not even plugged in. Talk Talk are well aware of ongoing problem and NO HELP. Repeated scans confirm issues yet NO HELP. Request for engineer visit but NO HELP.
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David Roberts
(@DavidRo19494324) reported
@O2 Thanks but I don’t have the facility to call at the moment due to reception issues. This has been ongoing for months. Is there another email address I contact the company through?
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Kerry
(@Flamingo_J0e) reported
@O2 My signal is awful (for weeks) apparently there's a problem with the mast. Can you please tell me when this will be resolved. Medway area.
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jojofrelliott
(@jojofrelliott) reported
Fraud? My (pensioner) mum keeps being sent default letters to her address to someone who has never lived there. I’ve tried getting through on the phone, only to be cut off after 22 mins on hold. Grrrr. #terriblecustomerservice @O2
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OZMan | RealOneRecords
(@OZMan_ROR) reported
@O2 youre the SHITTEST network in the whole world. NOT THE COUNTRY. BUT THE WHOLE WORLD. Lol. #Wallahi .
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Keith Robinson
(@keith0177) reported
@O2 Are there issues with the Network in ME13 area. Full bar but can’t dial out (call failed) & not receiving calls but getting notifications of missed calls?