O2 Outage Report in Porth, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Porth, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Cardiff.

City	Problem Type	Report Time
New Tredegar	Total Blackout	15 days ago
Treharris	Phone	1 month ago
Cardiff	Phone	2 months ago
Cardiff	Phone	2 months ago
Bridgend	Phone	3 months ago
Bridgend	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported 8 seconds ago from Cardiff, Wales

  @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

• 
  Nick Thorogood (@nopantsuk) reported 6 minutes ago from Llanharan, Wales

  @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

• 
  Diana Waldron (@Waldron_Diana) reported 10 minutes ago from Cardiff, Wales

  @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

• 
  susan denner (@DennerSusan) reported 14 minutes ago from Cardiff, Wales

  @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

• 
  S H A N I C E (@flowersshanice) reported 15 minutes ago from Cardiff, Wales

  Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 16 minutes ago from Cardiff, Wales

  There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

• 
  Gareth Thompson (@gareth_thmpsn) reported 17 minutes ago from Cardiff, Wales

  @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

• 
  FGE ⚡️ (@fgethearies) reported 19 minutes ago from Cardiff, Wales

  Anyone else on @O2 ? My signal keeps cutting in and out 😩

• 
  Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported 23 minutes ago from Cardiff, Wales

  @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

• 
  master.vapour (@MartynWilliams6) reported 23 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  S H A N I C E (@flowersshanice) reported 24 minutes ago from Cardiff, Wales

  @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

• 
  Gareth Thompson (@gareth_thmpsn) reported 25 minutes ago from Cardiff, Wales

  @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

• 
  Clare Osborne Jones (@clareoj) reported 27 minutes ago from Cardiff, Wales

  @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 39 minutes ago from Cardiff, Wales

  Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

• 
  Oliver City Dog (@BCFCOLIVERDOG) reported 43 minutes ago from Cardiff, Wales

  @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

• 
  👑Immy👑 (@ImogensMind) reported 45 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported 45 minutes ago from Cardiff, Wales

  Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

• 
  Ross Maisey (@TweetterRoss) reported 46 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Gareth Thompson (@gareth_thmpsn) reported 51 minutes ago from Cardiff, Wales

  What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

• 
  Ieuan-Rhys Beal (@ieuanbeal15) reported 52 minutes ago from Cardiff, Wales

  @O2 your live chat service is garbage. 15

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Roach (@roach_stuart) reported 5 minutes ago

  @O2 why have we had no 4g coverage in our area for weeks now? Your website just says the area is busy but there has never been an issue before. It's not just my phone effected either

• 
  the real G (@MeesterWormwood) reported 7 minutes ago

  @O2 And they are even busier than busier than usual today, 30 minute wait times? Your website doesn't work. Page keeps going blank. Really really poor. Wasting my time.

• 
  abena (@itsnadine_) reported 10 minutes ago

  @O2 No it just never works this has been going of for years, your price keeps increasing and there’s no improvements. This is woeful customer service ridiculous. Your competitors are miles ahead of you.

• 
  Jillian (@AbcdSarah) reported 10 minutes ago

  @O2 why do I continue to have no signal? Very frustrating

• 
  Helan bunker (@helan_bunker) reported 11 minutes ago

  Shocking signal lately from @O2 yet they say there’s no problem. We have had emergency calls only and we’re not the only ones in the area either

• 
  Greg Douglass (@gdouglass) reported 17 minutes ago

  @O2 Is there an issue with the website? I can view the store but when I sign in all I get is a blank page. Happens on pc, mac & ipad

• 
  Grom McGromface The 6th (@6thGrom) reported 22 minutes ago

  @O2 horrible horrible company. Damaged my credit rating with orders I placed and have no records of it. You should be ashamed

• 
  Mark Steven Cooper (@MarcoStevenco) reported 24 minutes ago

  Good Afternoon @O2 I have attempted to contact you several times today each time being cut off from your automated service and live web chat. 4 hours of trying in order just to set a spend cap that I’d initially asked for anyway. Utterly disgusting customer service

• 
  abena (@itsnadine_) reported 24 minutes ago

  @O2 No it just never works this has been going on for years, your price keeps increasing and there are no improvements. This is woeful and your customer service is ridiculous. Your competitors are miles ahead of you, it’s a real shame because you can’t even manage a quality service.

• 
  Peely (@Peely1973) reported 25 minutes ago

  Upgraded @O2 after speaking to a young lady called Nikki (from up north). Not because she convinced me, because she seemed to actually care. Ensure you commend her for her approach. Ps - I nearly left due to phone signal being nonexistent at Leeds Festival. Sort it out for 2022!