O2 Outage Report in Porth, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Porth come from postal codes CF39.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Bridgend, Porth and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Mark Edwards
(@Welsh_PA) reported
from
Cardiff, Wales
@PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Rhian Langham
(@Rhian1975) reported
from
Cardiff, Wales
@O2 shocking attitude of customer service rep. Please get in touch.
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Gavin Lewandowski
(@gavinlew) reported
from
Butetown Community, Wales
@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Dan Guy
(@ThisIsDanGuy) reported
from
Cardiff, Wales
@O2 sucks that reduced the number of cafe Nero codes 😡
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Finn Houlihan
(@HoulihanFinn) reported
@iamnoeledwards @O2 Im having the same issue. It’s causing a lot of problems for me at work. The total lack of transparency on the actual issue is most frustrating.
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Ama Dubois
(@ChillyBilly19) reported
@O2 are you going to fix the priority app? You need better servers and competent IT staff. It’s not that hard. You can’t just log people out with 3 seconds to go. We see what you’re doing. #O2Priority
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Finn Houlihan
(@HoulihanFinn) reported
@O2 This issue is causing me serious problems at work, my clients and colleagues are unable to contact me. This is the first time in over 20 years my number has not been active !! Please apply some urgency to transferring my number 🙏 🙏🙏
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Finn Houlihan
(@HoulihanFinn) reported
@lisagarb @O2 @alisya43028965 Im having same problem, terrible service, total lack of regard of the implications it’s having on us, not a great experience for their new customers !!!!
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FPL Jazz
(@FPLJazz01) reported
@thebunney @O2 Yep, it’s an absolute joke! They hang up on you too. They made me go into an o2 store too today, they couldn’t do anything either, but called them for me. I was told I might now lose my number!! Will let you know how it goes tomorrow. 😡 best of luck with yours!
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Finn Houlihan
(@HoulihanFinn) reported
@Janewat72 @O2 I’m having the same problem, terrible service, total lack of understanding their incompetence is having on us
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Scott
(@poofandwoof) reported
@GarethTurpin @O2 Switch Up is pure garbage mate. I’ve been trying to get an iPhone 14 Pro for the past six weeks but can’t preorder or reserve one because I have Switch Up on my account. Staff in stores don’t care at all, keep telling me to come back tomorrow to see if they have stock 🤡
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Offbeat
(@offbeat_music) reported
@O2 Service is despicable but you were quick enough to take the first month's money. No errors in that system I see.
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Finn Houlihan
(@HoulihanFinn) reported
@davejackson1954 @O2 Im having the same problem, seems to be an known issue, not sure why we weren’t warned of it before signing up? We shouldn’t have been let to walk blindly into this mess !!
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Matthew C
(@coops153) reported
@HoulihanFinn @Joe_Guy @O2 Exactly what I told them on the phone earlier as they shouldn't keep accepting porting requests that they know they cannot fulfill, it is misleading customers. I have informed Ofcom about it and logged a complaint. Never experienced anything like this from any other provider.