O2 outages and service status in Porth, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Porth, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Porth come from postal codes CF39 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Porth, Wales
The most recent O2 outage reports came from the following cities: Porth, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Phone | 9 days ago |
|
Pontypridd
|
Phone | 12 days ago |
|
Pontypridd
|
Internet | 16 days ago |
|
New Tredegar
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesIf it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Beth (@bethanjane22) reported from Cardiff, WalesWhen I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesThere is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Hywel Butcher (@HywelButcher) reported from Cardiff, WalesTop tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@O2 @tig1985 I’m in cardiff with same issue
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, WalesHow can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gwen (@GwenSauce) reported@TomTugendhat @O2 OMG … you’re on O2 too? EE was bad so moved to O2 and they are bad too
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Mr H (@silestanix) reportedFantastic @O2 you guys just get better, still can't call or message out here and it's an emergency situation... Cancelled direct debit today. Until you guys can compensate me for this ****** service, bill will not be paid. Seeing as I've had no calls service etc, that's fair.
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frenchie (@choodrrez9) reported@TomTugendhat @O2 YOU DON'T PAY THE ******* BILL ANYWAY, IT IS ON YOUR EXPENSES LIST PAYED FOR BY TAX PAYERS.. **** OFF WINGING YOU ****
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Mr H (@silestanix) reported@O2 I've already submitted a formal complaint, I'll be asking for my PAC Code when I'm back in the UK next week. Enough is enough. I will also be withholding payment of line rental for this billing period, as the service has been non existent, I still cannot make phone calls.
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Ham (@Jonny_Ham) reported25+ years with @O2 BT Cellnet, finally had enough, signal absolutely shocking, totally gone down the pan.
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Ryan O'Donnell (@iamryanodonnell) reported@O2 Thank you but I’ve pretty much done all of this. The network needs serious investment to manage the amount of people connected, and to ensure data is reliable and stable.
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Ｍｏｒｇａｎ 🇾🇪💫 (@Morgan7MJ) reportedSignal just gets worse and worse in the UK, in Chester train station atm and what used to work not too bad isn’t working at all and I’m on 4G full bars and nothing is loading or working. It’s pretty bad considering a place like Chester @O2
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William Harford (@williampharford) reported@worstall @O2 @vodafone Maybe they'll help improve matters like they have with equity investments in local broadband...
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.
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Quelpanama (@Quelpanama) reported@TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!