O2 Outage Report in Porth, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Porth, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Cardiff.

City	Problem Type	Report Time
New Tredegar	Total Blackout	17 days ago
Treharris	Phone	1 month ago
Cardiff	Phone	2 months ago
Cardiff	Phone	2 months ago
Bridgend	Phone	4 months ago
Bridgend	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Gareth Thompson (@gareth_thmpsn) reported 3 minutes ago from Cardiff, Wales

  What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

• 
  Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported 4 minutes ago from Cardiff, Wales

  @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

• 
  S H A N I C E (@flowersshanice) reported 5 minutes ago from Cardiff, Wales

  Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

• 
  Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported 17 minutes ago from Cardiff, Wales

  @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

• 
  Oliver City Dog (@BCFCOLIVERDOG) reported 17 minutes ago from Cardiff, Wales

  @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

• 
  Diana Waldron (@Waldron_Diana) reported 18 minutes ago from Cardiff, Wales

  @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

• 
  Ross Maisey (@TweetterRoss) reported 22 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Lisardo Vivas (@LisardoVivas) reported 25 minutes ago from Cardiff, Wales

  @O2 @tig1985 I’m in cardiff with same issue

• 
  Jamie Riddell (@jamieriddell) reported 26 minutes ago from Cardiff, Wales

  Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

• 
  FGE ⚡️ (@fgethearies) reported 28 minutes ago from Cardiff, Wales

  Anyone else on @O2 ? My signal keeps cutting in and out 😩

• 
  Ieuan-Rhys Beal (@ieuanbeal15) reported 30 minutes ago from Cardiff, Wales

  @O2 your live chat service is garbage. 15

• 
  Hywel Butcher (@HywelButcher) reported 35 minutes ago from Cardiff, Wales

  Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

• 
  Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported 36 minutes ago from Cardiff, Wales

  Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

• 
  Gareth Thompson (@gareth_thmpsn) reported 38 minutes ago from Cardiff, Wales

  @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 40 minutes ago from Cardiff, Wales

  Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

• 
  Clare Osborne Jones (@clareoj) reported 42 minutes ago from Cardiff, Wales

  @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

• 
  Beth (@bethanjane22) reported 44 minutes ago from Cardiff, Wales

  When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

• 
  andrew hill (@andrewhillandCo) reported 53 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 56 minutes ago from Cardiff, Wales

  There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

• 
  master.vapour (@MartynWilliams6) reported 57 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Sie_the_donkey) reported 2 minutes ago

  @O2 hi I need help with my account please

• 
  Maya Avidov (@MayaAvidov) reported 11 minutes ago

  @O2 @O2 you really suck at your job. 1 useless message every 24 hours and a chat function that's impossible to find on your site, and then permanently "too busy to speak to someone" is just beyond awful service. It's designed to not work.

• 
  ricardo (@gucciarllo) reported 12 minutes ago

  Opened a new account today with @O2, and selected pick up in store today, but after I have paid the upfront the only options was, collect from 19th, why? So I decided to cancel the new contracts, and now how long do I need wait for my £30 refund ? To take the money is in 1 second

• 
  Michael (@mike9001985) reported 15 minutes ago

  @O2 I drive past the mast everyday, says on your website a tree is the issue, theres no trees with in 3 meters of it, i do not see whats taking so long, people need it for work like me

• 
  ₗᵢₜₜₗₑ gₑₘ (@MissyK198) reported 15 minutes ago

  So I pay to have @O2 for them to ignore me and not sort out my complaint.

• 
  Elsa Stanley (@Redfield72) reported 18 minutes ago

  @O2 can you help? I am trying to reply to a hospital appointment text , and it says can't send message with O2-error 0. I need to confirm the appointment urgently this way

• 
  Alexandra Packer (@sunstorm2000) reported 18 minutes ago

  @O2 How do I obtain a refund? I’ve not been able to use the card for the purpose for which it was bought and as I’ve not had any help in rectifying the situation I want to lodge a complaint and get my money back. Complete waste of time effort and money whilst on holiday.

• 
  Drysand (@Drysand) reported 18 minutes ago

  @O2 @virginmedia I’ve just been signed up for a new volt deal. Having a look online the O2 is is no where near the current best offer. I’m overseas for a month and chat functions not working, can someone assist me please? Thanks

• 
  Gucciarllo (@gucciarllo) reported 18 minutes ago

  Opened a new @O2 phone contracted and selected to collect today in store, but after paid the upfront they ate my collected date for the 19th, I got so annoyed and decided to cancel the plan, now I have to wait how many hours for my refund from the upfront ? So I can go to EE

• 
  Patrick Frost (@frostefroste) reported 19 minutes ago

  @O2 Being happily tight I switched network when you folks continued the free roaming. As the SIMO contract was same price as last network (not saying THREE). Well done O2 for not trying to fleece people