O2 outages and service status in Dover, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dover, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Miss P (@Diana_Parnell) reported from Deal, EnglandAmazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 come on when are we getting Esim support and Apple Watch 😡
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Pat Axton (@pataxton) reported from Kingsdown, England@O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!
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Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Sam Hutchings (@Smutchings) reported from Deal, England@DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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smiler (@GlynisJ13748024) reported@O2 @WezG Can someone from 02 customer service team pls contact me or give me a tel number to contact you were I dont have to wait for 3 days trying to get thru.
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Viridis (@Lord_Viridis) reported@O2 @andrejpwalker Another payment portal issue O2, if only somebody warned you about MyO2 not working, hey?
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KevyD (@askthedood) reportedSeems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.
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Kiff (@Himynameiskiff) reported@O2 If I am on O2, have a rolling 30 day airtime contract but also have a phone on O2 Refresh, can I cancel the airtime contract to move to another provider but keep the refresh contract?
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James Murton (@fatblokejimbo) reported@O2 The new My O2 app is useless on I Phone ! Can’t pay my bill on it - please help ASAP as not getting anywhere.
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MarQus Romelle (@MarQusRomelle) reported@O2 Thanks for your response. There are many customers who’ve complained about these same issues with the app since it’s been updated; a quick scroll through this topic shows numerous responses from yourselves to them. I ended up having to use a desktop and pay with PayPal.
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Daniel Daniel (@huckleberrydan) reported@mhewson_MCH @O2 Surprised you were able to post this on O2 - I struggle for signal almost everywhere!
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GoonerTop (@GoonerTop133628) reported@arokorol @O2 is the 112 emergency number a hamas hotline?
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Ceri Summers (@ccsnugglez25) reported@O2 Been trying to report a simcard scam call iv been getting for a few days. website seems to be directing me to a help desk or live chat which is automated. who do i cantact?
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Cal (@Calh48) reported@Lorna__xx @O2 Honest to goodness they are shocking. I was out today and my phone said I had two 5G bars. Couldn’t send a WhatsApp, search the internet, make a call or seem a Snapchat. Alls they say is service is fine. Dreadful if I’m home without WiFi I can’t do anything!