O2 outages and service status in Dover, England

Problems in the last 24 hours in Dover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Dover, England

Latest outage, problems and issue reports in Dover and nearby locations:

• 
  Scott Tulloch (@TattooedAndBald) reported 3 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  Pat Axton (@pataxton) reported 15 minutes ago from Kingsdown, England

  @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

• 
  Dave Bruce (@DaveBruce77) reported 27 minutes ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

• 
  Miss P (@Diana_Parnell) reported 27 minutes ago from Deal, England

  Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

• 
  Sam Hutchings (@Smutchings) reported 43 minutes ago from Deal, England

  @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 47 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Dave Bruce (@DaveBruce77) reported 54 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hockey Malcontent (@EIHLMalcontent) reported 3 minutes ago

  Dear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.

• 
  Darren Coomer (@coomerdarren) reported 4 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

• 
  AI Park (@AI_Park_GB) reported 20 minutes ago

  @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?

• 
  ✨Hey_Jude ⫩✨ (@Hey_Judexx) reported 20 minutes ago

  @nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more

• 
  Siz (@simondo91) reported 23 minutes ago from Queensbury, England

  @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

• 
  Robert Corbishley (@robcorb) reported 25 minutes ago

  I have to say this: @O2 “customer service” is utter crap.

• 
  Ian Court (@iancourt) reported 26 minutes ago

  @O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.

• 
  jess (@pussyisgvd) reported 26 minutes ago

  @O2 absolutely useless. paid for my rolling plan 3 days ago. it still hasn’t updated and now I have no data, impossible to get through to their customer service

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 29 minutes ago

  @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££

• 
  Alan Roberts (@AlanRob68902430) reported 32 minutes ago

  @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely