O2 Outage Report in Dover, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Dover, Kent, England
The most recent O2 outage reports came from the following cities: Folkestone and Aylesham.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Aylesham |
Internet | |
| Folkestone |
Phone | |
| Canterbury |
Phone | |
| Deal |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Gary Moore.Author.Flown in Tiger moth/Harvard
(@IndieDover) reported
from
Dover, England
@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Sam Hutchings
(@Smutchings) reported
from
Deal, England
@DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.
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Pat Axton
(@pataxton) reported
from
Kingsdown, England
@O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Miss P
(@Diana_Parnell) reported
from
Deal, England
Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Crawford
(@AdzCrawford2003) reported
I left you @O2 for @SMARTYMobileUK because your mobile data is atrocious. There's an issue in my area that hasn't been resolved even after 2 weeks. Smarty, I hopeyou can provide me with a reliable Internet connection which O2 cannot fulfill.
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Paul Skivington
(@skiv9) reported
@O2 Thanks for replying. 3 bars 4g and the service is terrible, there has been a definite decline in quality of service.
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sally
(@trolly_dolly6) reported
@O2 my phone is under warranty until the end of this year it’s not working properly and been told 3 weeks for repair without a replacement because of Covid! Not great when I’ve been a customer for many years - I know it’s your policy but feel phone should be replaced! 😡
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Darren Cullimore
(@Cullimore) reported
@O2 terrible signal at DT64PT Coverarge checker says full 3g and 4g. Correct. I have full bars, but it's like dial up and unusable. #SameSpeedAsCaptianSlow
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Snozdop
(@snozdop) reported
@O2 If I’m in the EU on a pay monthly tariff, are calls/sms to landlines/mobiles in the country I’m in taken from my inclusive minutes/texts or charged as if I was in the UK (i.e. an international call/SMS). The wording on your Help pages is a bit ambiguous.
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Sam Horton
(@Sam_Horty) reported
What a terrible service @O2 provide…. No signal ….. no contact numbers to call anyone….. in store don’t even answer
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Leanne Rowe
(@LeanneRowe52) reported
@O2 disgraceful customer service when trying to arrange a phone repair. Passed through to different people and I'm still no closer to getting the phone repaired!! 😡😡😡
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Kathleen
(@Aurantiaca_RS) reported
@O2 @O2 I really don’t know what to say here and how much more I can take with the masts not working. I’ve even sim swapped and still, a year on a mast doesn’t work properly. What can I do now?
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☭ 卡里德 🇨🇳 ☭ خالد🇸🇦
(@Vagabond1107) reported
@O2 could you confirm of availability Wifi calling and 4G calling for PAYG customer?
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Logan Fraser
(@LoganFr00268477) reported
@O2 I placed an order yesterday which should have arrived today but I've not received it and had no communication. Could you help?