O2

O2 Outage Report in Dover, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dover, Kent, England 01/13/2026 11:20

January 13: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dover, Kent, England

The most recent O2 outage reports came from the following cities: Folkestone and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomCanterbury Phone
United KingdomDeal Phone
United KingdomCanterbury Phone
United KingdomDeal Phone
United KingdomCanterbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dover, England

Latest outage, problems and issue reports in Dover and nearby locations:

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • IndieDover Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    I recently moved to @O2 mobile network and will be leaving at the end of the contract. Why? 1. I received some scam texts, and O2 charged me £5 for the privilege. I complained and they would only offer to set a £0 spend cap to 'prevent future unwanted charges'. No refund. 👇

  • SL42821 Sam Langley (@SL42821) reported

    @EnglandRugby @O2 I’ve never seen a slower international back line

  • GavinLuce Gav Luce (@GavinLuce) reported

    @O2 Is it necessary to reply to customer enquiries? Day 7 of waiting

  • F1_Obsessed Elizabeth Mitchell (@F1_Obsessed) reported

    @O2 I have been trying to upgrade my phone for three weeks and every time phone I’m told something different and by the end of the call all phones out of stock so I am unable to upgrade. It’s becoming far too complicated! Can someone please help.

  • SimonPattern SP (@SimonPattern) reported

    Well done @O2, you’ve now cut me off after an hour on hold to your 202 number. Is this really what you believe is good customer service?

  • Adam_Tate1 Adam Tate (@Adam_Tate1) reported

    So, went to collect my new phone (Samsung S22) from @O2 Highcross Leicester. What horrendous customer service, it took 20 minutes to be served, handed over my collection reference email, not once did I get 'how are you?', 'Can I help?', 'Do you need help with setup?',

  • Trraavv trav hag🐔🇧🇷 (@Trraavv) reported

    @O2 dm me please, it’s been 5 days now and my issue still hasn’t been resolved

  • amy_buey Amy Buey (@amy_buey) reported

    @kendie @O2 Oh they had better take it seriously, honestly I've never been so humiliated 😥 Glad you're back up and running again but if it happens again then just try taking the sim out and putting it back again. I won't be staying with @O2 once my contract is up now though!

  • Adam_Tate1 Adam Tate (@Adam_Tate1) reported

    'Do you need any accessories?', 'this is how the contract works', 'thank you'. One of the two 'assisting' me did not even speak to me. If this had been my first interaction with @O2 then I definitely would not have become a new customer. #o2 #poorcustomerservice

  • anthonybann fridge man (@anthonybann) reported

    @O2 Hi I would like just to cancel this contract I have it 7 days now so I'd like to cancel it it doesn't work for me.