O2 Outage Report in Cross Hands, Carmarthenshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cross Hands, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cross Hands, Carmarthenshire, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cross Hands, Wales
Latest outage, problems and issue reports in Cross Hands and nearby locations:
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Sanders
(@Mr_Molehill) reported
@O2 I've got a fraud case open with your team due to a fraudulent account being created in my name, but I've not heard anything back in weeks. I've raised a complaint but again, nothing back for weeks. I'm now receiving payment demand letters despite the fraud case existing.
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Kat
(@Kat19981995) reported
. @O2 it’s now 2nd November my original complaint was logged on 6th November.
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Matthew C
(@coops153) reported
@Joe_Guy @O2 Same as me. Seems that others are having the same issues
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Katie Ann Grime
(@katieFHQ) reported
@O2 I am sick of paying a premium price for a less than premium service. No matter where I go your signal is off the scale bad. I have reported this countless times. If I didn’t pay my bill you would cut me off! Yet it’s ok for you to default on your contract and charge me full?
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Trev
(@Trevhw2012) reported
@O2 @EnglandRugby We pay a lot of money per month, the drop calls are getting Worse, if you don’t fix it then we will go to another network.
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Terry Henley
(@_Terry_Henley_) reported
How **** have @O2 become? I’m sat in the middle of Altrincham with 3/4 bars and 4g connection and I can’t even do a Google search. Both O2 and @virginmedia have become so poor since they merged, shocking from 2 companies that I have been with for well over 15 years.
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Jess Monty
(@JessMonty) reported
Appalled by @O2 customer service. Not only have I had been dealing with a phone that doesn’t work for 10 days, but been fed completely false information about when it will be fixed. To top it off I’ve had 2 people put the phone down on me whilst trying to get through! Disgusting.
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Kelly
(@Azpie2020) reported
@O2 Why is there no way to speak to someone when you have a problem.Your live chat directs me to phone up, nobody answers the phone, dm'd you yesterday and no response. Shocking customer service!
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harry 🇺🇦🕊
(@hausofdawes) reported
@ZaiyneChristian @TicketmasterCS @O2 It’s honestly been the worst experience of buying tickets ever - and I went through buying gold circle tickets for Gaga in the summer!!!
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Paul Antony Keep
(@ZaiyneChristian) reported
@hausofdawes @TicketmasterCS @O2 I've just tried that with a new ticket, there's no add on for me. Wtf if I've bought a ticket now can't buy the add on!