O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 11/22/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • helenmcox58 Helen Cox (@helenmcox58) reported

    @hardrocksniper @O2 Oh no that’s awful to have you phone nicked and then putting up with non service from O2 😞😞 rubbish not what you pay your insurance for

  • katiemay04 Katie (@katiemay04) reported

    @O2 priority - my @TheatreTokens code is not working to purchase the half price vouchers!

  • RichardBunkham Richard Bunkham (@RichardBunkham) reported

    @virginmedia @O2 @itvtakeaway How do I get my problems sorted I have a complaint open which has been automatically closed without the problem being solved

  • Barbaran1961 Phil Reynolds🇬🇧 (@Barbaran1961) reported

    @Ofcom can you help as @O2 can’t seem to get my @AppleSupport watch working. Five times since 23rd March they have said it will be working in 24hrs and it still isn’t. I wasted hours on the phone so hoping you can help get some action

  • claireandclaws Claire (@claireandclaws) reported

    @O2 Hello, nope I have never had the O2 extra before. Couldn’t find any information just the error message.

  • creamyegguk Georgina Cham (@creamyegguk) reported

    @O2 Changing network has not worked. I’ve even changed the APN and nothing. I’ve rebooted it twice.

  • JessOwen_TT Jess🌶 (@JessOwen_TT) reported

    @O2 So annoying I have to continue to pay for my airtime and device plan on my stolen iPhone I know I didn’t have insurance but still... What a crap world we live in - Like I have £600 to just pay my contract off!! Urgh😭.

  • InfieldFryUp Nath (@InfieldFryUp) reported

    @johnpudneyhq I had this exact problem about 5 years ago and @O2 let me out of my contract after 3 months as they couldn't provide the required level of service. It's something they've been aware of for years and not fixed it.

  • hlucye Helen (@hlucye) reported

    @O2 hey there, I’m trying to buy a new phone through the website but it keeps saying the card payment didn’t go through and to select a billing address. I’ve tried 2 diff cards. My home and billing address are the same. Are you able to help me with this at all?

  • WestlifeDreams ConcertJunkie🦉 (@WestlifeDreams) reported

    @O2 please help! Lol