O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/20/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • markgregory_ Mark Gregory (@markgregory_) reported

    @1985Pete @O2 @Apple Reset Network Settings works for me mate.

  • LeggoRapss Leggo (@LeggoRapss) reported

    @O2 your 4G is down in my area.... !

  • YoungMarv_ ym (@YoungMarv_) reported

    @O2 is the worst company when it comes to looking after their customers i tell ya dog 💩 need to join @EE or @vodafone ASAP

  • Grego_saurus Greg_osaurus (@Grego_saurus) reported

    @O2 @ClaireLouise_D Fishing this one. O2 far better service. I got you @O2

  • Britts30051995 brittany roberts (@Britts30051995) reported

    @ClaireLouise_D @vodafone @O2 I’ve been with Vodafone 2007 and never received anything good luck

  • BecsApp7 Becs 💙 (@BecsApp7) reported

    @O2 Hi you’ve started charging me for Disney+ without warning the subscription was due to expire and taken two payments for this months bill!!! How do I cancel this subscription and put in a complaint please?

  • 66matttroberts Matt Roberts (@66matttroberts) reported

    @O2 hi can you please contact regarding my service, mast has been down for a week now

  • CreativityFW CreativityFromWithin (@CreativityFW) reported

    @O2 please can you cancel my disney plus subscription? Thank you

  • sammyheywood27 Samantha Heywood (@sammyheywood27) reported

    @ClaireLouise_D @vodafone @O2 I’ve never had freebies from Vodafone either

  • elainefelicity Elaine :-) (@elainefelicity) reported

    @O2 I want to purchase insurance for my new device but its proving difficult to get hold of you on the phone. Any way you can help?