O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 11/28/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon83 Simon Akers (@Simon83) reported

    I literally NEVER do this, but @O2 you need to work on your in-store customer service. 2nd time now. Went into branch to upgrade phone and despite it being busy there was not so much as an acknowledgment or ‘we’ll be with you soon or pop back later’

  • bentley92 gareth kenrick (@bentley92) reported

    @O2 having trouble accessing the portal so as to book o2 lounge @ Gatwick.

  • Shaun69060014 Shaun (@Shaun69060014) reported

    @mellymeluk @giffgaff It's @O2 their signal us shockingly bad

  • Leo89826702 Leo (@Leo89826702) reported

    @virginmedia Sadly you have told me to use another network as @O2 cannot guarantee that the local mast (which serves a population of about 10000 ) will be fixed anytime soon. Now in Deadlock.

  • Lucia09208655 Lucia (@Lucia09208655) reported

    @O2 is there an issue with the 'start a conversation'function on the app today? Have been trying it all morning but always says noone is available

  • FionaRi03257011 Fiona Richardson 🇬🇧🇬🇧 #My Body My Choice (@FionaRi03257011) reported

    @O2 There's nothing good about this morning because @O2 decided I'm not going to have a signal till Friday 9pm wtf 🤬🤬

  • Helena_Ann93 Helena-Ann🐝🐝 (@Helena_Ann93) reported

    @o2 is there anything wrong with signals, I’m either getting no signal at all, no 4g or none at all. It’s beginning to annoy me now when it’s a new contract. Feels like I’m paying a fortune for a limited service. 😡

  • mark_pbs Mark Johnson (@mark_pbs) reported

    @O2 ST6 area of Stoke on Trent rubbish for calls. My partner and all her friends on the school playground all moaning about O2! According to signal checker, all is fine?

  • FionaRi03257011 Fiona Richardson 🇬🇧🇬🇧 #My Body My Choice (@FionaRi03257011) reported

    @O2 @nothing Yeah right no signal all day so far and customer service are saying due to upgrade work in my area I won't have signal till Friday 9 pm are you joking? I wouldn't recommend @o2 to anyone.

  • jamie_abram1 jamie abram (@jamie_abram1) reported

    @_CameronR0berts @O2 Bad mate