O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 11/26/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VMO2News Virgin Media O2 News (@VMO2News) reported

    Roam Freely on @O2 – the only major network that isn’t bringing back EU roaming charges. @O2’s latest campaign launches today with Bubl jet setting around the EU hassle-free. #BetterConnected #O2RoamFreely

  • kirstywear kirsty wear (@kirstywear) reported

    Hi @O2 I have to text my 80 year old stepfather in Nz to call me because international calls are still not working on my account. Reminds me a bit of student life. Except I’m 47, own my house and just want to check in on my family during a global pandemic. #sortitout #shambles

  • benootral Shukran (@benootral) reported

    @O2 @saucyhorse What's up with the cringe emojis just help your customers you clowns

  • anniemakeup annie levy (@anniemakeup) reported

    @O2 I can’t activate Disney plus extra, the link takes me to a black page. I also can’t access chat through the app, it has been saying chat unavailable for the last 24 hrs. I have sent a DM already, can you help with Disney plus activation please

  • ashelizax Ashleigh Elizabeth 🦋 (@ashelizax) reported

    Do not get the Samsung flip!! Many people reporting the same problem with the screen and both @O2 and @SamsungMobile refuse to fix it. In 3month the phone has dropped to the value of £30 🙃

  • 1770Thumper Never Thumper (@1770Thumper) reported

    @CharlieBrougham @O2 @MarkEvansO2 WTF? or as the Brits say, What the bloody hell?

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

  • magicmasteryoda Napoleon (@magicmasteryoda) reported

    @O2 why is it that you had better mobile phone signal and coverage 15 years ago running on 1G than on 3G-5G Your signal is a joke

  • trevynuk25 Wayne Beyers (@trevynuk25) reported

    @tescomobile @O2 Please sort the network bandwidth out in Plymouth and East Cornwall. Full 4G signal and data is completely unusable! #slow #4G #stoneage

  • magicmasteryoda Napoleon (@magicmasteryoda) reported

    @O2 The support we need is invest more on your infrastructure like I said voice calls were better 15 years ago!