O2 Outage Report in Cross Hands, Carmarthenshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cross Hands, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cross Hands, Wales
Latest outage, problems and issue reports in Cross Hands and nearby locations:
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fern 🖤
(@FernScottt) reported
@O2 why is your customer service online and over the phone so appalling? Been trying to upgrade my phone for over a month now and called approx 6 times and each time either been cut off 30 mins into the call or told it would be sorted in a few days and it’s not. Sort it out.
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Troubz
(@Troubz_Char) reported
@O2 how can I speak to customer service? Been calling and the automated service has me going around in circles then says "Good bye and thank you for calling o2" This is not great customer service
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Rory
(@Jordinio11) reported
@O2 I am trying to call customer care and the line keeps going dead on me during the call like the other person has hung up. please can someone contact me asap as it is urgent.
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Glass Made Art
(@GlassMadeArt) reported
@O2 @O2 also being refused access to our account. Told for the last 2 days that the phone is being delivered and receiving no messages from any couriers. THIS IS ABSOLUTELY DISGUSTING SERVICE FROM @O2
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J.Harrison
(@_Eastlondoner) reported
@O2 @TheO2 I am absolutely fuming at the level of poor customer services I’ve received. I have no data which is essential for my work. I am classed as a ‘key worker’ yet I had literally NO help from you guys and have been lied to TWICE! I am switching provider for sure.
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Christina Symes
(@christinasymes_) reported
@O2 My phone has broken and I'd like to cancel the contract and order a new phone, but can't remember the info to login to my O2 account. Please advise me how to retrieve this.
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Gemma Wood
(@xxgemmaxx7) reported
@O2 Done all that ... 🤯 been having this problem for the last year it’s really frustrating
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Nicola Clark
(@NicolaClark008) reported
@O2 1of2 Months of phone calls breaking up when making any calls inside my house due to ‘issues with local mast’. Emailed two months ago to complain. Money due back to both my husband and I, paying for a service which doesn’t deliver. Long term customer and now looking to move on
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James Macintyre
(@James_Macintyre) reported
@O2 please can you DM me - been trying to make a payment but unable to get through and you no longer have email and chat apparently not working either? Thanks
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MarTBC
(@mariotb) reported
@O2 received a threatening letter to our address for someone who doesn't live here. How do you verify customer addresses? Can someone DM me please