O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 11/21/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tunisian_85 Tounsia (@Tunisian_85) reported

    I’m completely shocked at the lack of service provided from @VodafoneUK . All I want to do is unlock an old contract and I keep getting fobbed off by their so called “helpful” team!! 😡 thank god I moved to @O2

  • rebeltrueblazer salema veliu (@rebeltrueblazer) reported

    Outrageous...now over 60 days I’ve been awaiting a refund for an app l purchased on my iPhone. So far @O2 still haven’t resolved this issue with @Apple Can you please resolve this immediately!

  • Mandlastyle Michelle (@Mandlastyle) reported

    @O2 my elderly mother is unable to use her phone as it's been disabled, tried calling over 2 days but automated line has cut me off 5 times. I need support to help with this issue TODAY!

  • tracey09150408 tracey (@tracey09150408) reported

    Anyone having trouble with 02 trying to open my emails click on it and it takes me straight off tried to open apps and knocks me off. Tried messaging 02 on my account but just knocks me off. Getting annoyed now @O2 #o2intheuk

  • Louiestowell Louie Stowell (@Louiestowell) reported

    @O2 Hello. I am trying to sort out my business account and have been trying for the past hour with no joy. I want to leave at this point but I thought I'd try one last hail mary pass of trying to get through on twitter. How can I talk to someone who can actually help me?

  • swirlyface_ Emma (@swirlyface_) reported

    @O2 Still not working

  • PhoebeRunnacles Phoebe Runnacles (@PhoebeRunnacles) reported

    @O2 what is going on? Twice I've called, spent 15+ minutes on hold, to be hung up on within 30 seconds of a call being answered 😑 #Rude

  • fatdeaflad78 tenchu78 (@fatdeaflad78) reported

    @O2 @OakNational My mam’s o2 can’t mgs, messager or text me . Is o2 got issues or something else ? I rely on text cos I’m deaf. We can only do Snapchat that works between us.

  • R150193 Roddy (@R150193) reported

    @O2 you have any issues around EH41? Coverage has been awful recently almost always 1 or no bars on 4G.

  • JamiePayner22 jamie (@JamiePayner22) reported

    @O2 any latest on when the issue with Google will be sorted?