O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 12/26/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe94_ Joe Mitton (@Joe94_) reported

    In a modern city centre; but it would take less time for NASA’s Voyager 1 probe to receive data than getting a data signal on @O2, truly useless.

  • StevenDarwin11 Steven Darwin (@StevenDarwin11) reported

    @O2 I'd still get jack all signal!

  • bexbalboa Becky Birks (@bexbalboa) reported

    @O2 I’m not an o2 mobile customer and never will be after this, I was purchasing an accessory from your website I will never switch from Vida phone to u now after this awful debacle costing me £49.68

  • AbiWill46100208 Abi Williams (@AbiWill46100208) reported

    @O2 just arrived in france and my mobile data isn’t working despite it being turned on and having 4 bars of service. Why is this? I have just come back from Spain earlier this month and it was working perfectly fine.

  • Debpyork DP (@Debpyork) reported

    @O2 I’m not receiving any of the codes from O2 on my phone to verify my identity and therefore I can’t progress with my upgrade. Please help, thank you.

  • DeanTur00612976 Dean Turner (@DeanTur00612976) reported

    @O2 Your customer service is dreadful. Can someone contact me?

  • ___FINLAY___ Finlay 🇵🇹🇱🇺🇪🇺 (@___FINLAY___) reported

    @O2 Why isn't my data working when I am abroad? I have data roaming turned on but it still isn't working in France, Belgium, and Luxembourg. Please help!!

  • onsetter123 brian wright (@onsetter123) reported

    @O2 Hi how do I cancel an account please?

  • bexbalboa Becky Birks (@bexbalboa) reported

    @O2 I called 08442020202 as advised on your website and the call was charged to me £49.68 this was NOT pointed out before the call I was on hold for 1 hour 9 mins and I have the call log and I do not have my purchase and the issue is not resolved and I have paid £49.68 to speak to u

  • charlll18x Charlotte (@charlll18x) reported

    Any chance of some money back on my data plan @O2 seeing as I don’t get signal anywhere, can’t wait for this contract to be up great benefits but my god no point paying for data it never works