O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/23/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KatPollendine Kat Pollendine (@KatPollendine) reported

    @O2 I sent a DM hours ago and I really need help. I've gone 2 days with a barred SIM, leaving me uncontactable. I urgently need some assistance.

  • lisa_manger lisa Manger (@lisa_manger) reported

    @O2 absolute joke service been down since 11 but in store says no issue and online says there's an issue

  • QBlimey Quentin O’Blimey (@QBlimey) reported

    This issue has been going on since Mid September but no response from @o2

  • bmeik11 Blair Meikle (@bmeik11) reported

    @O2 Exactly the same with Internet Explorer, which I've never used on this laptop before. So clearly not a cache issue.

  • papavientos Iraida Redondo (@papavientos) reported

    @O2 can't top up the SIM card I got from a Sainsbury's. A message says there are problems trying to do the payment but my bank card does not have any problem.

  • BelAppelbe bel (@BelAppelbe) reported

    O2 has the worst customer service. I’ve spent 2 hours speaking to various colleagues today, cut off 3 times, handed over twice with no information shared & still left waiting whilst your colleagues “speak to another member of the team to discuss my account”. Please sort it @O2

  • K9PJK K9PJK (@K9PJK) reported

    @O2 set up my new contract yesterday with 02 only to find out 1hr later they have given all my personal details out to another customer . They have neglected to get back to me despite raising the serious breach of data protection.

  • Teeq8 Teeq 🇮🇳 🇵🇸 (@Teeq8) reported

    @O2 I'm trying to start a chat on the app but it doesnt let you!! Such an awful app! I need proof of purchase for my samsung pro book as it's already stopped working and wont charge! Samsung need this. Can this be sorted ASAP

  • PaulDSharpe Paul Sharpe (@PaulDSharpe) reported

    So, because @O2 and @virginmedia have joined forces and I’m a customer of both, I’ve just activate #Volt. Double amount of mobile data and I’m just waiting for my broadband upgrade. I mean, I could say no because I don’t necessarily need these things but, hey, they offered. 👍🏻

  • Steltek Michel Meyers (@Steltek) reported

    @O2 What do I do when a customer of yours enters my e-mail address as theirs and I get 11 e-mails from you regarding an account that is not mine? Your live chat is asking me to verify my birth date and billing address. I'm not a customer of yours, how am I supposed to do that?!