O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/01/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jdtphotography James.D.Taylor (@jdtphotography) reported

    @O2 if you cannot keep your promises and offer a great service then you are losing ‘a valuable customer’ Come on 02 , this not good enough.

  • VB58373892 V.B. (@VB58373892) reported

    @virginmedia @O2 Now it says 12pm tomorrow for estimated fix. Is this a joke??? The service was quite poor since I signed up but shutting down the “broadband” for two days???

  • peterkin1010 Peterkin2020 (@peterkin1010) reported

    @lazim23 @O2 Nice watch, shame about the network.

  • craigym craigym (@craigym) reported

    @O2 hi am trying to order a watch and keeps saying something went wrong we will email you your basket is there a Problem at min on site

  • Yorkshirepud14 Becca West (@Yorkshirepud14) reported

    @O2 your phonelines state they should be open til 9 I have been cut of 5 times after getting through security. I was looking for details for an upgrade but I may see what other networks are available if that's the service I can expect

  • Garrettfivee Ray (@Garrettfivee) reported

    @nivgill @O2 Mine was done successfully through the help cr4ckware on Instagram

  • mum_of_pooches Kellie Scott (@mum_of_pooches) reported

    @O2 terrible customer service, snarky call handlers who are just rude. Do better. I pay enough.

  • nivgill Nirvair (@nivgill) reported

    @O2 hi, I have a virgin media account and an o2 mobile - I’ve tried upgrading to Volt via the my o2 app but I get stuck in a loop. Can you help ?

  • elliepearyx Ellie Peary (@elliepearyx) reported

    Had no 4G with @O2 for over a month, tried to get in contact to have it fixed and been fobbed off saying it’s a handset issue… safe to say I’ll be changing provider when my contracts up next month 👋👋👋

  • TheDonster10 Craig Brown (@TheDonster10) reported

    @O2 DM sent around 11am to you which is still not even be read. 2 calls to customer service cut off and a 3rd call waiting for 45mins. Do you really think this is a good service???