O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/24/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Seanson78 Sean Robertson (@Seanson78) reported

    @O2 Hi Guy, landed in Italy this morning and roaming data not working. Seems like I might need to request to have the roaming bar removed? Please can someone assist?

  • MissyK198 ₗᵢₜₜₗₑ gₑₘ (@MissyK198) reported

    So I pay to have @O2 for them to ignore me and not sort out my complaint.

  • IngridLaycock Ingrid Laycock (@IngridLaycock) reported

    @o2 why are you kicking your customers off the helpline when you tell them to phone you for help? #notverycustomerfriendly

  • MissyK198 ₗᵢₜₜₗₑ gₑₘ (@MissyK198) reported

    So you pay @O2 for them to ignore you 🤔 and not deal with your complaint..

  • jslaterc11 Jack Slater (@jslaterc11) reported

    @Cafc9493 @O2 I’m just outside of London but service is down as apparently a telephone mast isn’t working as intended, been gone since last night for me

  • A_LloydWilliams Andy Lloyd-Williams (@A_LloydWilliams) reported

    @BadgerOfSteel @O2 I didn’t realise you guys had phone signal outside of the M25, good effort mate. All the best

  • GpopIrl Gene O'D (@GpopIrl) reported

    @O2 is this a legitimate number to be called from saying its your customer service? 02922770457

  • sr002402 😀 (@sr002402) reported

    Hey, good morning @O2 - my network seems to have been down all day, is this right? Glasgow area.

  • mjb8028 Mark Bush (@mjb8028) reported

    Stupid question maybe, but with a sim only contract on @O2 if my phone was to die can I just get a phone from anywhere and put my current SIM card in it (as long as it’s the same sized sim) doesn’t matter if it’s apple or Samsung or anything like as long as that phone is unlocked

  • MedusaNW Nicole (@MedusaNW) reported

    @o2 could you perhaps stop tweeting about Love Island long enough to get someone to help me with the above query? Your call centre (in South Africa by the sound of it) can't deal with it. I need someone competent to come back to me.