O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 02/11/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone

Community Discussion

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O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • doublespresso1 doublespresso (@doublespresso1) reported

    Hello @O2 - I was declined a mobile contract for an unknown reason despite having 999 credit score. I have asked to appeal the decision but O2 haven't got back to me. Can you help with this? #O2

  • Oilyduck65 Darren Richardson (@Oilyduck65) reported

    @jenvalentine86 @O2 Have done already, worst network ever

  • samholloway Sam Holloway (@samholloway) reported

    Hi @O2, do you have any plans to fix the data coverage in Ely? Reported a fault nearly two months ago, you have it on your status page but still no ETA for fixing. I'm out of contract and will have to switch networks if you can't sort this soon.

  • Pugwall83 Samuel Stirling (@Pugwall83) reported

    @SkyHelpTeam Hi, it seems I have an issue accessing my banking apps and online banking websites on my WiFi. Mobile Data with @O2 is working fine. Any issues?

  • doublespresso1 doublespresso (@doublespresso1) reported

    @O2 Via customer service on phone on Wednesday morning

  • jenvalentine86 Jenscrine (@jenvalentine86) reported

    @Oilyduck65 @O2 I’ve barely ever got signal although their network checkers said I did when I joined, only 2 months into new contract.

  • doodlesbythebun doodlesbythebunny (@doodlesbythebun) reported

    @O2 can someone help me with regards to an O2 Recycle order? You’ve put down Charity as my preferred payment method … not being mean but nope!!

  • tomgstott Tom Stott (@tomgstott) reported

    Completely unable to use any data at all today despite 4 bars of 4g. Utterly sick of it now @O2 it really has been months and all O2 users I know here having the same issues. Had enough. Just going to consumer affairs programs and local media to see how many others affected.

  • DavinaStephens Davina Stephens (@DavinaStephens) reported

    @O2 Hi I switched from Three to O2, giving my PAC number when I joined. It has been 6 days since I ordered the phone and my old number has not yet moved to O2. I can’t get help on my O2 app as I can’t get through to a chat window. Can you help me PLEASE !

  • Candyheels1 Shaz (@Candyheels1) reported

    @O2 4 weeks in and I still can’t change my bank details or speak to someone can someone please help as the number you have doesn’t get me through and I can’t do it online