O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 04/01/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Carmarthen and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Wi-fi
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jack_day1992 Jack Day (@jack_day1992) reported

    @O2 called about the huge increase in cost and got hung up on your customer service has gone shocking, I have been with you since I was 16 and now I’m 29 not happy

  • Louise63544316 Louise (@Louise63544316) reported

    @O2 The phone has been returned and I have been refunded for the payment I made upfront, the problem is your system billing me for things I no longer have and have already cancelled. I've spoken to someone who said it's a system error but this does not help when it's my credit file

  • IITR07II 💪🐸👍 (@IITR07II) reported

    @O2 Recently even though it appears I have full signal, I can't use the Internet etc. (Mainly seen this when connected to 5G)

  • lionmanwb Wayne Berry (@lionmanwb) reported

    @O2 ur missing/ignoring my point. Something has changed bcos it never use 2b this bad. The pic is now at home, M27. its always like this, never use 2b. If you Internet providers just hold yur hands up except, address and fix the problem it wud b easier. Never exceptin it is boring

  • Gareth_Mc Gareth McCullough (@Gareth_Mc) reported

    @O2 currently not receiving text messages is there a problem with the network?

  • _tbond Tom Bond (@_tbond) reported

    @O2 Many thanks. The issue is just that the upstream bandwidth isn’t enough; I happen to have a Three payg sim so I tested that last night - only 3G but I get 9Mbps down. O2 hardly ever completes the test!!

  • Antwa_gardner Ant Gardner (@Antwa_gardner) reported

    @nwarhTehT @O2 Luckily my old phone still has my mums priority logged in so I could have got them otherwise I'd hav had the same issue

  • ViewAspect_ Aspect ⚫️⚪️⚫️⚪️ | NUFC (@ViewAspect_) reported

    @O2 @SophieLouiseGxo TBF this is rather shocking! Exactly why I left @O2 and went else where. Never had an issue since!

  • SociallyAwks15 Lucy (@SociallyAwks15) reported

    @O2 been trying to sign up to priority, I'm a virgin media customer and it says I can get priority. It's asking me to verify by typing in a 6 digit code but it's not being sent to me. Do you have any idea why this is? Thanks.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @O2 Ok. But that was mainly for the old terms where there was no upper limit on data. Now, 25GB is the fair use and this should be at full speed with no restrictions as there’s no way of abusing the service. It is unfair.