O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/05/2026 02:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BigNick_1 Nick (@BigNick_1) reported

    @O2 Hi do you have a number for FRAUD dept please?? Called the normal service desk a couple of weeks ago to open a case and they’re still trying to bill me for a phone I NEVER had. Thank you

  • ProletaireY 🎗️ ProletaireX Redux #ShameOnStarmer 💜💜💜 (@ProletaireY) reported

    Hi @O2 can you please tell me the quickest way, I can cancel my account with your crappy little company? I’ve been on the phone to your company’s complaints line for the last 8 minutes, but it appears you’re as crap at dealing with complaints as you are at everything else.

  • Never2bebroken Adam Curson (@Never2bebroken) reported

    @o2 is there a reason there is no signal in Hinckley leicestershire? Work being done 4 days ago but today nothing.

  • badassscotsman BigYin (@badassscotsman) reported

    @O2 your a joke of a company a total joke of a company. I'm having problems with my oppo not getting one time passwords and repeated text messages.. according to oppo it's you at 02 that the problems is with that there sorting out. So please stop blaming oppo when your to blame.

  • PhilWillChil Phil (@PhilWillChil) reported

    @O2 has to be the most useless and incompetent network. 😡😡😡

  • Chrisherbert196 ChrisHerbert🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Chrisherbert196) reported

    @O2 anyone answering the customer care lines been on 20 minutes

  • CatCorrighan Cat Corrighan (@CatCorrighan) reported

    @O2 Hey @O2 your drinks tokens for O’Neill’s didn’t work last night on #ThirstyThursdays 😿 are you going to fix for next week?

  • markwhiteside Mark Whiteside (@markwhiteside) reported

    @O2 Hi - I appear to have been charged twice for my Disney+ extra. Can you help please?

  • KariAHabbershaw kari-anne habbershaw (@KariAHabbershaw) reported

    @O2 with Vodafone for 15 years: no problems. Move over to o2 and am in disbelief at service I am currently receiving...4 stores in 2 counties, Staff not knowing how the systems work, store systems not updated to sync with phone and i'm £1000+ down in income. Appalling #NO2

  • Chrisherbert196 ChrisHerbert🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Chrisherbert196) reported

    @O2 Must be loads of issues then cause I've been nearly30 minutes absolute shambles