O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 11/04/2025 08:55

November 04: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jakebro07834300 jake.browning (@jakebro07834300) reported

    @O2 my data has is not working is there a outage possibly this has been for more than 24hrs now

  • Angela2634 Angela263 (@Angela2634) reported

    @O2 shame on you I have an iPhone 11 it’s faulty I have insurance but can I get through to the correct department ? You’re kidding me no I can’t I have had insurance for different handsets for about five years and have NEVER made a claim not ONCE I’m so unhappy one year left

  • MissDon 💞 𝔻𝕠𝕟𝕟𝕒.💞 (@MissDon) reported

    @O2 hi I’ve activated a no Q access code by mistake can you cancel it please

  • InvestorHex HEXInvestor 🐢 | 5555 Club | Maximus (@InvestorHex) reported

    @O2 see your 4g has gone to **** again! Why should I stay with you?

  • hdlk199218 lonely (@hdlk199218) reported

    @gardnerres @O2 Try reaching out to licitcodes on Instagram regarding any issues with your account they got mine fixed earlier today.

  • Savannah_Raeeee Savannah Gordon (@Savannah_Raeeee) reported

    Imagine I’ve had no signal on my phone for 3 days. Mobile data completely gone. First chance I get I’m leaving @o2 cos this is a friggin joke.

  • Itskay2u1 Itskay2u 🇱🇨 (@Itskay2u1) reported

    @O2 I can’t call 202 from my phone is there some sort of problem it doesn’t even connect ?

  • LYCOICAT Mila (@LYCOICAT) reported

    @O2 really unhappy with your customer account I would like to close all my accounts and would like information on how to go about paying settlement fee. Really poor service. Constant holds. Differing information and no empathy. Sad really :(

  • jamesy_c1 ❄️Jay Frost❄️ (@jamesy_c1) reported

    @O2 whats going om with 5G signal in NE6 area?? used to be very good signal, now I can't get 5G and only receieve a really poor 4G signal

  • dxteam12 stephen galbraith (@dxteam12) reported

    @O2 The 02 Network In Castlederg Is still Down The Postcode is BT81 7EA When Will the issue be fixed have you A Time Frame ?