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O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Cross Hands, Wales

The most recent O2 outage reports came from the following cities: Carmarthen, and Swansea.

CityProblem TypeReport Time
Carmarthen Wi-fi 14 days ago
Swansea Internet 2 months ago
Swansea Phone 2 months ago
Swansea Phone 2 months ago
Swansea Phone 8 months ago
Carmarthen Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • welshgje
    Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • mksaper
    Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • stuartdavis21
    Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • Janeattwell
    Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • 1JNR
    Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • AnyaRussell97
    Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • SianRhian
    Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    Garbage signal at East Midlands airport. Sort it out @O2. It’s not as if you’ve not had long enough.

  • Jude55043337
    Helena Taylor (@Jude55043337) reported

    @FreneticZombie @O2 I know a guy on instagram that can help you with that, eazzi_codess on Instagram helped my boss at work get back on her account so maybe try that before it gets any worse

  • PatersonKirsty
    Kirsty Paterson (@PatersonKirsty) reported

    @O2 Hi You’ve charged me for Disney+ twice in my bill this month yet I do t have it even activated in my account? Can someone help?

  • brainyhgs
    gudiya khandelwal (@brainyhgs) reported

    @FreneticZombie @O2 Honestly there's not a bot reply that will help you get back on your account Try contacting realrecovery01 on Instagram, he's a Snapchat employee sure he'll help you out

  • brainyhgs
    gudiya khandelwal (@brainyhgs) reported

    @FreneticZombie @O2 It's really sad You should reach out to rokks_cyber on Instagram, had same issues but got it fixed by them perfectly. I'll advice you to get in touch with them.

  • SHaywardZA
    S H (@SHaywardZA) reported

    @O2 hi. My international roaming is not working. I am currently in Italy using an IPhone. Please advise.

  • aholalife
    ♥️ (@aholalife) reported

    @O2 utter disgrace of a company. Ask to change my payment date for 2 days later in the month and have been told I will be charged DOUBLE my airtime bill if I wish to do this! Loyal customer for 5+ years will be leaving ASAP

  • AndreasMaragkos
    Andreas Maragkos (@AndreasMaragkos) reported

    @virginmedia & @O2 seriously sort it out! No broadband and no mobile signal whatsoever since last night in so15?! Second time within a week over 24 hours without signal?! Not cute!

  • Prizzle17
    Prizzle (@Prizzle17) reported

    @virginmedia @O2 just joined virgin media, poor signal and nothing upstairs, their solution, pay £5 more per month for a hub!! what??? I'm already paying #serious ??

  • Mladenovic316
    Gio Van FredBronckDurst (@Mladenovic316) reported

    @O2 why do most of ur offers and prizes etc seem to cater for being down in England??