O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 02/10/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • badassscotsman BigYin (@badassscotsman) reported

    I was told that all the problems with oppo have been sorted. It was not. I got in touch with oppo and there was indeed a problem with the @O2 network with oppo. The problem phone's oppo highlighted was the oppo pro Reno 8 and the flip and other few phones.

  • Mistro4ndy Andy Hunter (@Mistro4ndy) reported

    Service from @O2 and #dpduk is disgusting. For someone to open my parcel from inner part, take out my new phone, take that and the cable, put it back in then deliver it looking like any other parcel and nothing is being done.

  • badassscotsman BigYin (@badassscotsman) reported

    oppo even sent me emails telling me this. But @O2 refuses to accept it and blames me or the phone. But they did however blame the shop assistant that sold me the contract and offered me 50% off my next bill. But I still am having the problems

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported

    When the @O2 data network is so shoddy it won't even load the complaints page 👍🏾

  • badassscotsman BigYin (@badassscotsman) reported

    oppo said to me that there is hopefully a patch coming out to sort the problem with the constant repeated text messages and data problems. Because I have been in touch with @oppo and @O2 telling them the problems. Can I leave @O2 and cancel my contact.

  • badassscotsman BigYin (@badassscotsman) reported

    @Ofcom I wonder if you can help me with a problem I'm having with @O2 and the phone I purchased on a monthly contract. Just explain a few things. In January I purchased the @oppo pro Reno 8. Then I ran into difficulties with the phone with constant repeated messages not data

  • MDSNUFC Mark S (@MDSNUFC) reported

    @O2 why has your customer service turned to ****? I bought an Apple Watch Ultra 2 weeks ago and there is no strap in the box. Can sort one for me? Been trying for days through your chat.

  • whatabisays Abi 🌻 (@whatabisays) reported

    Bought a new phone with a new contract over a week ago with @O2 . Over 5 hours on the phone to them this week trying to keep my same number and start the new contract and I'm still not sorted. Now being told to wait 3-5 working days for a solution... losing patience VERY quickly

  • katewelburn Kate Welburn (@katewelburn) reported

    @O2 I’ve tried to contact you via phone too upgrade my airtime contract but each time I call I’m on hold for over 45mins with no answer. Can you help?

  • Tam100 Tammy Bristow (@Tam100) reported

    @O2 I called 8/3/23 to cancel my acct. I asked for my cancellation fee in writing your agent put me on hold & never returned. 35 mins waited and then hung up! I will not pay a penny until someone gets in touch and my cancel notice should be from today!