O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 03/26/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Carmarthen and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Wi-fi
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tristan38939820 tristan campbell (@tristan38939820) reported

    @O2 I think it’s ridiculous that o2 business can’t use Apple Watch ultra with the business contract. The only excuse is the billing system is not compatible. So have to take a secondary contract that’s not business to use the Apple Watch cellular features. Joke of a network

  • K0822SK K (@K0822SK) reported

    @O2 haven't been able to use my device for over a week unless connected to WiFi. And it's impossible to get through to support since the call keeps dropping, I need to be able to use my phone for work and my elderly parents need to be able to contact me. What's going on?

  • Palmadoodle Beatrice (@Palmadoodle) reported

    @O2 Turned on Wi-Fi calling and still doesn't work.

  • aquarius_sonia Sonia (@aquarius_sonia) reported

    Just had a call from customer services @o2 telling me I had a 50.percent discount .pretty sure it was a scam.tried to phone o2 but 40 minute wait .be careful people

  • LisainEdinburgh Lisa 🥂🤓 (@LisainEdinburgh) reported

    @O2 Yeah I tried that & none of the options were suitable - pressed 6 for 'any other enquiry' & said that number not valid. Cancellation line very helpful with my complicated issue who then put into billing and then got nowhere again. Going into shop as I wasted 90 mins last night

  • RozeEpUk RozeEpUk (@RozeEpUk) reported

    @O2 not impressed with the service I had 14gb left when I topped my phone up before my anniversary date and never received my new 7GB to roll over plus I received a message saying I would receive a further 10GB for being a loyal customer

  • jjmwright Jamie Mason-Wright (@jjmwright) reported

    @O2 3 weeks and no one is still able to tell me why I can't get a replacement SIM. 7 times ordering online. 3 trips in store. Days taken off work. Childcare costs. Petrol, parking and time. And still nothing. Is anyone going to help me or tell me what's going on. I have a child!

  • PonteRhino Sarah Tucker (@PonteRhino) reported

    @O2 hi is there an issue with the Priority app? I have just run a system update on my S23ultra and now the app doesn't stay open. When I click on it it opens and then immediately closes I have uninstall it and reinstalled it. Thanks

  • NazimRahman1 Nazim (@NazimRahman1) reported

    @O2 have the worst customer service ever. Changing my contract without my permission. Illegal!

  • PatrickTsui_UK Patrick Tsui (@PatrickTsui_UK) reported

    @O2 I have another phone connected to the BT / EE network which I can use on the Underground. That also doesn't show Virgin Media as a hotspot.