O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/09/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GroutSpencer Spencer Grout (@GroutSpencer) reported

    @O2 Thanks for your message, not particularly helpful - the offer stated all restaurants except Drive Thru, no mention of any motorway service stations being excluded!!!

  • smart86y Tom Smart 💙 #stayhomesavelives #savetheNHS💙 (@smart86y) reported

    @O2 is the network down? no 3g/4g or 5g in leicester.

  • SimmyPari Simmy Pari (@SimmyPari) reported

    @O2 APPALLING SERVICE from your customer service team!!! Took 2 contracts & regretting my decision big time! Ported my number and I'm still able to use it on my old phone?? Sort it out 02! I'm not paying you for the 1st month!!

  • lewisuzzell Lewis Uzzell (@lewisuzzell) reported

    @O2 @campusprjo Can you help me give you a pac code please. There is a 30 minute wait and no online form to fill in which most companies provide

  • theungoliant Adam Kay (@theungoliant) reported

    @O2 You know what I’ll go through normal support. This is like getting water from a stone.

  • MrGaggies GJ (@MrGaggies) reported

    @O2 Don’t use this company customer service is a nightmare worst decision signing up

  • MrGaggies GJ (@MrGaggies) reported

    @O2 This is a nightmare your phones cut off and change of number web page is not working can you do something????

  • pamelag86644648 Pamela Griffiths (@pamelag86644648) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Cunningham_UK Alistair Cunningham (@Cunningham_UK) reported

    @O2 Arrive at the store. No ID and they have no access to the account, so they cannot do it for me. But they gave me an eSIM to activate myself by calling up (cannot use the automated service as no access to my phone due to continuing issues).

  • NadineD_G Nadine_CCN (@NadineD_G) reported

    @O2 trying to cancel an upgrade, waiting for at least 25min already