O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 02/16/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nickysheehan Nicky Sheehan (@nickysheehan) reported

    @BorisJohnson @virginmedia @O2 You’ve got a bloody cheek making out like this is a ‘win’. What about everyone else? You are just awful

  • johnpoyntz3 john poyntz (@johnpoyntz3) reported

    @BorisJohnson @virginmedia @O2 That means whichever phone company that does charge, it’s down to them and not the eu.

  • TheVandalElite Frode Jenssen (@TheVandalElite) reported

    @BorisJohnson @virginmedia @O2 Well, either you're an idiot or you think everyone else is. How is it a good thing that only two companies isn't making it more expensive to use a mobile abroad? All your empty promises turning to dust.

  • SamboHardy Sam Hardy (@SamboHardy) reported

    @BorisJohnson @virginmedia @O2 Some companies keeping the agreements we already had, and some companies not - is not how you sold this massive farce. Idiot.

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @BorisJohnson @virginmedia @O2 Glad to be an O2 customer but I blame Boris for allowing them to reintroduce the charge in the first place. #JohnsonTheCorruptPM

  • boris_nemesis Boris’s Nemesis (@boris_nemesis) reported

    @BorisJohnson @virginmedia @O2 You could have done this across all providers by including it in the exit agreement, but you didn’t because you didn’t have a clue what was in it. Idiot.

  • lal_flewers Lal Flewers 💙 (@lal_flewers) reported

    @BorisJohnson @virginmedia @O2 Apart from the fact that Virgin have the worst customer service ever

  • robeuropean Rob LondonIrish 💙 (@robeuropean) reported

    @BorisJohnson @virginmedia @O2 The worst Prime Minister in history.

  • Dragon2611 Matthew (@Dragon2611) reported

    Ordered an accessory from @O2 so they sent a OTP to the number on my account. Yeh that would be the Data sim, thankfully the router it's currently in does actually support receiving SMS.

  • Annie_Munro Annie (@Annie_Munro) reported

    Don’t buy a refurb phone from @O2 bought a iPhone12 for a Xmas pressie 18th Dec which isn’t working so cant use still no return envelope from them & still NO phone but happy to bill me for it but that’s ok cause they WONT CHARGE ME TO RETUTN IT 🤬 WTF customer service is a joke