O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 12/05/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • johnjpeebles John J Peebles (@johnjpeebles) reported

    Attempt to upgrade @virginmedia service today - no ability to self serve, spend an hour talking with chat, finally just gave up and got what I needed for 1/3rd the price and no contract via @NOWTV_It. If this is what it’s going to be like with @O2 merger I’m out there too.

  • Kendall100Nick nick kendall (@Kendall100Nick) reported

    @virginmedia @O2 I've been a victim of Virgin Media & a customer of O2 for ten years.  If O2 tripped on the kerb crossing the road, I'd take them to Costa for a coffee, & find a plaster for their knee. I wouldn't piss on Virgin if it were on fire; the most morally questionable high street brand.

  • DeviousPL PL84 (@DeviousPL) reported

    @virginmedia @O2 Congrats... the worst ISP paired with the worst mobile network. I guess the only way is up, right?

  • noodle73462909 Winston Smith (@noodle73462909) reported

    @virginmedia @RealDavidCarter @O2 Left you years ago and now just left O2. It will become diabolical service in both customer and phone.

  • LadyLou83 Emma G-M (@LadyLou83) reported

    @O2 Thank you, I have done this already, however I asked what are o2 actively doing to make our accounts more secure? Having been a customer of yours for over 10yrs I don’t feel I will renew my contract as I don’t feel you keep our accounts safe.

  • rosiedoes Rosie (@rosiedoes) reported

    @virginmedia @O2 **** off. We don't want you.

  • Stevemills76 Steve Milligan (@Stevemills76) reported

    @O2 @virginmedia I’ll be leaving on next contract renewal then, virgin media are the worst for customer service! I’d rather pull my face off and wipe my arse on it!

  • noodle73462909 Winston Smith (@noodle73462909) reported

    @ckwmcgowan @O2 @virginmedia They were never good. NTL were ok.

  • rosiedoes Rosie (@rosiedoes) reported

    Why ******** @O2 would partner with abject scumbags and career incompetents @virginmedia, **** only knows, but I'll be leaving. There is no bargepole long enough...

  • noodle73462909 Winston Smith (@noodle73462909) reported

    @O2 @Antenna1Brown So diabolical service is here to stay then. I would of been impressed if you said our service would get better, we all know it is going to go downhill from now, if you can go any lower that is. A race to the bottom.