1. Home
  2. Companies
  3. O2
  4. Cross Hands
O2

O2 outages and service status in Cross Hands, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cross Hands, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cross Hands, Wales

The most recent O2 outage reports came from the following cities: Swansea, and Carmarthen.

CityProblem TypeReport Time
Swansea Phone 9 days ago
Swansea Phone 28 days ago
Carmarthen Wi-fi 2 months ago
Swansea Internet 3 months ago
Swansea Phone 3 months ago
Swansea Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • star45gazer
    Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • SianElin_PT
    Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • stuartdavis21
    Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • mksaper
    Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SianRhian
    Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • Janeattwell
    Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • AnyaRussell97
    Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kevevs1908
    Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • welshgje
    Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • LeeroyReed_Vex
    LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • 1JNR
    Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeff_J_Mitchell
    Jeff Mitchell (@Jeff_J_Mitchell) reported

    @arokorol @O2 Antisemitism is when Palestine welcomes you and offers subscription to its phone network. Another Kristallnacht essentially.

  • RogerR4BBIT
    Martin Renel (@RogerR4BBIT) reported

    @O2 have a multi SIM contract & it is impossible to get a PAC code for one of them despite you being legally required to do so. Text doesn't work for multi SIM and website gets stuck in a loop back to main account page every time. No one has picked up the phone in 3 lengthy calls

  • OyVeyzMeir
    🔯Hebrew Hammer🔯 (@OyVeyzMeir) reported

    @arokorol @Shimshon1800 @O2 O2 may be preferring Paltel as a roaming provider but I'd more bet on the provider aiming an especially "hot" sector at the airport to capture roaming traffic and generate revenue. A simple manual network selection will cure that. But they're so close together that it does happen. Same occurs when in the North, can get alerts roaming onto Alfa or Spacetel and data is HORRIFICALLY expensive on those.

  • Hamsolo1977
    Paul (@Hamsolo1977) reported

    @O2 your app has been absolute garbage since the @virginmedia account integration, it’s a nightmare to login and payment options consistently fail to work, I’ve been a customer for many years but it’s this kind of nonsense that makes me want to take my business elsewhere.

  • FrankySaves
    MUFCFranky 🇾🇪 (@FrankySaves) reported

    @O2 There’s zero point. You work with @AXS_UK , a company that chucks you out of the queue in a never ending loop cos it thinks you’re a bot. Meanwhile thousands of tickets already up for resale. Again, they’re not fit for purpose. Things have just got worse since they came along.

  • TameTheZionist
    Jonathan (@TameTheZionist) reported

    @arokorol @O2 It gets mixed up because the towers cover both areas. I had the same issue. And then coming back to Israel a second time it said welcome to Israel.

  • NotSoP3ng
    ShinP3ngy (@NotSoP3ng) reported

    @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 You have 0 customer care, and no regard for PAYG users. I was left very upset. Your allowances are poor also. Cue the ‘sorry you feel that way’ dismissal from O2

  • JakhonToldYou
    Jack (@JakhonToldYou) reported

    @arokorol @abierkhatib @O2 Holy **** these people complain about anything.

  • Goldie__101
    Andrew Goldstein (@Goldie__101) reported

    @O2 Hello. That would have been in October last year. I had a phone call two months ago I believe with support asking when the -£7 in credit on my account would be refunded and why I had to chase this. I received the cheque in March but seem to be getting the texts and mails still.