O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 12/20/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NaoSplash Naomi Turner (@NaoSplash) reported

    @omp2000 @O2 It’s just come back on! No network for 4 days and no explanation despite multiple trips to the o2 store and phone calls to customer service. #annoying #trustmeillbecompensated

  • CharllotteP Charllotte Potter (@CharllotteP) reported

    I feel sometimes that good customer service isnt always recognised. Especially with all the price increases happening. Thank you @o2 have to say the best service i have received in a long time.

  • pribyl_richard Richard Pribyl (@pribyl_richard) reported

    @O2 I am now more than 4 days with no service. I am in Greece on holiday and nobody is able to help me.

  • 14petefellows Peter Fellows (@14petefellows) reported

    @virginmedia and @O2 combined. What a force they make! The world leaders in not fulfilling obligations and poor customer service. Bravo!

  • thanks_bruv Pat (@thanks_bruv) reported

    @O2 why is your signal so awful in Liverpool Street postcode Ec2m area. Considering changing network it’s that bad

  • Liam_OReilly09 Liam O'Reilly (@Liam_OReilly09) reported

    I'm paying over £1200 for a faulty phone and can't get a replacement so it can get fixed. I need a phone for work. Yet #EE and #Vodafone offer their customer's a replacement. So now im stuck paying for a faulty phone. Poor from @O2

  • BeverleyT Beverley Thompson (@BeverleyT) reported

    @O2 I’ve now waited in for 3 days to sign for a new phone that I’m already paying for! Nobody knows or wants to say where it is. What kind of a network is this?

  • markhood_ markhood (@markhood_) reported

    honestly baffles me why phone companies don’t deal match with third parties like all i want us to become an @O2 customer with an iphone 13 in midnight for £99 upfront, £37 a month like pls

  • Hello_Noto07 Hello Noto 🔰 (@Hello_Noto07) reported

    @wanna_be_dj @O2 Try being on @ThreeUK no service in Oakengates for two weeks, spoke to someone yesterday and they said it will be fixed yesterday……guess what, still not fixed

  • Carrieanne2711 Carol Veitch (@Carrieanne2711) reported

    @O2 my phone signal has been absolutely rubbish in PE10 area for months. You’ve been messing with a mast that’s been affecting the signal. Any chance of completing the job soon because what am I paying g for?