O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/11/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • G_Stokes3 Gary Stokes (@G_Stokes3) reported

    @O2 by far the worst customer service I have ever spoken to… as soon as you tell them your owed money they all of a sudden say the line is bad and I can’t hear you… ******* joke

  • Leigulll Leigh (@Leigulll) reported

    @O2 Being kept on hold for so long whilst waiting to fix a problem O2 have caused, is not cool.

  • JeSuisEurotrash “Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England

    @O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?

  • Eb_Merc_Boy69 Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported

    @Ofcom Yes @O2 not bothering to reply, can't get hold of anyone through their webchat I'm paying more per month than before for a crap service.

  • samuelmngarcia Samuel Mena Garcia (@samuelmngarcia) reported

    @O2 Bro.. O2 fix your stuff — how can I be a longtime customer and not get my priority! KMTTTTTTTTTT!!

  • landloulou Loulouland 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇪 (@landloulou) reported

    @virginmedia @TheBHF @O2 Can you tell me how I make an official complaint please. #virgin #virginmedia #virginmobile

  • 1Pete_norm Peter Norman (@1Pete_norm) reported

    @O2 I'm in Mexico and can't retrieve voicemail annoyingly the alternative numbers just ring off after saying this number doesn't work

  • thorpe_anthony Anthony Thorpe (@thorpe_anthony) reported

    @O2 Link doesn’t tell me how to cancel contract without ringing up. Please can you advise?

  • Bey_Brooklyn B_Brooklyn (@Bey_Brooklyn) reported

    @taehyungoclock Same im so exhausted. **** you @O2

  • jujoethekiller Jujoe (@jujoethekiller) reported

    @O2 I cannot get account support via your link as I am no longer an customer and you have locked the account.