O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 01/11/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • P4DA Pad.A (@P4DA) reported

    @virginmedia Yes I did that you wasted my time sadly :( tried chat too - just hope I hear from your complaints dept they need to acknowledge how poor the service is/was anyway thank you for replying I couldn’t recommend #virginmobile to anyone after my experience & it’s tainted @o2 too

  • P4DA Pad.A (@P4DA) reported

    @virginmedia Why does that not surprise tbh you’ve lost my business #virginmobile are shockingly poor I will go elsewhere and you’ve lost the chance of @o2 winning it either since you’ve tainted their name too so no #betterconnected from me I’m afraid - really poor service - disappointing

  • suzid238 SD238 (@suzid238) reported

    @O2 The trouble is i was supposed to make the payment on 30th. Which i tried for over 3 hours. Now ive got a letter saying ive not paid.

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @AppleSupport Always a good signal in the past in other areas. Patchy 3g in my village due to @O2 mast. Following latest ios16 update, iPhone 13 only on ‘Edge’ with intermittent flashes of 3g. On #ios signal search on here many are complaining about signal issues.

  • BlaueBlumen Blaue Blumen (@BlaueBlumen) reported

    @O2 I am still waiting for a response and to get the problem resolved.

  • SaskiaSlovotski Saskia Slavostki (@SaskiaSlovotski) reported

    @CREOLEBASKIIN @O2 Is the o2 priority service you’ve been getting/ using worth the £1891 you’ve paid in these past 31 months? Never knew about this feature

  • tweetnicc Nícolas Buitrago (@tweetnicc) reported

    @O2 Get your **** together, the website crashes right after joining the queue!

  • richa_michael Michael Robert Richa (@richa_michael) reported

    @O2 My god you can't operate your app correctly,you can't maintain your masts correctly which means your customers don't have any service how the hell are 02 still in business 02 has become a laughing stock

  • suzid238 SD238 (@suzid238) reported

    @O2 tirelessly trying to contact o2 to make a payment but on day 3 of trying now. Payment line doesnt work. 202 just beeps constantly. No help at all sent from pillar to post with no straight answer.

  • nicxakn ℕ 𝔼 𝔸 ❤️‍🔥 (@nicxakn) reported

    @O2 I’ve replied if you’d like to take a look? Your online chat service via the app has been pretty useless so far.