O2 Outage Report in Cross Hands, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cross Hands, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cross Hands, Wales
Latest outage, problems and issue reports in Cross Hands and nearby locations:
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LeviSlater
(@LeviSlater) reported
@O2 phone lines a hour wait, no one available on live chat and ignoring tweets. Brilliant service
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Sach
(@Sach000000) reported
@O2 O2 need to up their game on the signal front. It's so poor in east London.
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Kerry Hughes
(@KerryHu34626515) reported
@O2 Can you please fix the mast near me I’ve had crap signal for months now, don’t know why I’m paying for it!!!!! NE128TA
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Nancy Fuller Pottery
(@anagamafired) reported
@O2 Haven’t been able to make calls in Ph11 since the beginning of October due to a mast being down. Apparently you’ve been waiting to get access from the landlord for more than two months????? Just tried to call you and got cut off after waiting 42 mins.
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James
(@Jameseo23) reported
@O2 Any reason I can't make a call from Japan using my PAYG account? I topped up but every call I make says I have no balance, even to your free customer support numbers. My top up was successful.
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Tracey86
(@TRS1986) reported
@ThreeUKSupport how can I get back money I’m owed? I returned a phone within the cooling off period and I’m still owed the £90 upfront fee. Every time I speak to customer service (joke title) I’m told I owe you money but I don’t! I can’t believe I was going to leave @O2 for you!
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man man
(@manman63581948) reported
@O2 Hello. I’m in Prague right now but my O2 sim card can’t receive any signal.
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paul calvo nimo
(@NimoPaul) reported
@O2 taken out a new contract for £12 with you 5 days ago . first billing has come in and it is over£13 that isnt what i signed up to. i have 28days cooling down period . think im mooving to another company
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Brian Martin
(@BrianMa63080971) reported
@O2 RIGHT O2 - NAME AND SHAME TIME - YOU OWE ME MONEY AND YOU HAVE CUT MY SERVICE MEANING I CANNOT WORK TONIGHT, YOU ALLEGED THIS HAD BEEN DEALT WITH. PLEASE PROVIDE AN ADDRESS FOR SERVICE OF COUNTY COURT PROCEEDINGS.
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Jill
(@_JHedge) reported
@Statikmcr @O2 Glad it’s not just me they seem to be hanging up on! Awful awful service!