O2 Outage Report in Cross Hands, Carmarthenshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cross Hands, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cross Hands, Carmarthenshire, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Carmarthen |
Phone | |
| Carmarthen |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cross Hands, Wales
Latest outage, problems and issue reports in Cross Hands and nearby locations:
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Grove
(@MatthewGrove89) reported
Hey @O2, last week I tried to upgrade my phone to the iPhone 12 in blue in Westfield Stratford & the shop didn’t have the right one I was after. Fair enough. Today, the employee at White City seemed distracted, wasn’t really paying attention & wasn’t much help. I was told to call
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Matthew Grove
(@MatthewGrove89) reported
So firstly @O2, why is the customer service so bad? & why is it so hard to find somewhere with the iPhone 12 in blue? It shouldn’t be this hard to upgrade & tbh, I’m getting real fed up of the back & forth with no help! I’m not usually this grumpy but today was something else!😤
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ItsJamieIRL
(@ItsJamieIRL) reported
Hi @O2 I’ve heard masts in my local area are over subscribed & currently I’m getting very poor signal for the past few days & months at times. I’m paying for something I can’t use? Also heard there’s going to be no solution for a long time. How can this be resolved?
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Jenscrine
(@jenvalentine86) reported
@Oilyduck65 @O2 I’ve barely ever got signal although their network checkers said I did when I joined, only 2 months into new contract.
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Andy Pakula
(@apakula) reported
Have you been the victim of direct debit abuse? @O2 helped themselves to more than £5000 for a service I never used or knew I had 'signed up for'. What companies have had their greedy hands your direct debit pockets? #fraud #Greed
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Lucy
(@lucyolivia19) reported
@O2 my data hasn’t worked for months yet every time I complain, it just gets closed because I have ‘used data’. That’s only because I have it switched on trying to use it! Oh and the mast in my area has been broken since April so cannot use data there either.
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@O2 Yes it's fine, I just use my phone for certain devices that are locked out of the network for security reasons. Thanks for acknowledging the issue. Perhaps update on here to general audience when you get an estimated fix date? Thank you.
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Lucy
(@lucyolivia19) reported
@O2 @O2 it’ll work randomly for about 5 minutes and then stops. If I manage to get data it’s often 3G or extremely slow. I’ve been contacting you about it since April.
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Bruce
(@Bravo_10_Bravo) reported
@O2 That’s great but in the meantime I’m paying for data I can’t access. Is it possible to end my contract early as you are unable to provide the service I’m paying for?
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Andy Pakula
(@apakula) reported
That was a bad bad move. Over 12 years, @O2 cheerfully siphoned more than £5000 from my account. When I discovered this recently and stopped the DD, they sent the £75.82 due to a collection agency (Lowell) who continue to hound me.