O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 03/29/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Carmarthen and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Wi-fi
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • vicalyn07 Vicalyn07 (@vicalyn07) reported

    @O2 @lauren_clox Website is down!! Noone can access it thru any means!

  • Savathunspuppet Issie Morgs (@Savathunspuppet) reported

    @O2 @TheO2 @peterkay_co_uk Priority is down how can we get them?

  • ceejwheelie claire 👽📻🚀🪐 (@ceejwheelie) reported

    @beckiewilkinson @O2 @peterkay_co_uk I think a trillion people have broken internet - me included

  • dontatme99 ekin-tsunami (@dontatme99) reported

    @O2 how will you help with the priority being down?

  • everreadyblue john bellairs (@everreadyblue) reported

    @meganrhian_x @O2 Yep, been trying for an hour. Deinstalled/reinstalled, tried pwd, biometrics. Fails at sooooo many different stages. Basically a crap app.

  • hamishmckcoles Hamish McKenna-Coles (@hamishmckcoles) reported from Brighton and Hove, England

    @O2 priority app and website not working !!!!! Please help !!!

  • kexxy @Kexxy (@kexxy) reported

    @O2 why is the Rewards app not working. Keeps asking me to log on using my mobile number, enter that and it crashes and am back to the beginning. Same with partners account. No info on here or on app to say that there is a problem!

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    Is anyone elses @o2 priority down??? Im sooo desperate for Peter Kay tickets!!! 😩😩😩 #O2Priority #PeterKay

  • Aftershock088 Amanda ♡♥︎ (@Aftershock088) reported

    @David_B1986 @O2 Yeah I think everyone’s is down 😖

  • danwignall1306 Dan Wignall (@danwignall1306) reported

    Oi @O2 your priority app is a piece of **** 👍