O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 02/19/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone

Community Discussion

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O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishSean97 My Arms Are Too Long🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈☮️🇵🇸🇺🇦 (@ScottishSean97) reported

    @O2 I still had full bars it just wouldn't connect, it connected immediately as soon as the call ended it was only during the duration of the call. It's clearly an issue on your side that needs fixed.

  • Si_67 Si (@Si_67) reported

    @O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋

  • Calh48 Cal (@Calh48) reported

    @O2 @DanyeWest82 That’s a joke surely…… if I turn my WiFi network off at home I can’t do anything

  • shivanshuit914 SP (@shivanshuit914) reported

    @O2 Issue is still not resolved, I have a caseID sending it in DM.

  • danarnie Danny Daly-Arnett (@danarnie) reported

    @O2 There is never any issues in the area but it is unusable in my house. Cannot even make phone calls without it cutting out and disconnecting

  • Gamingffc OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    @O2 Also, I've not been able to log into my account, since you teamed up with virgin media and me not been able to sign in, red flags a huge sercurity flaw imo, you would be best distancing yourselves away from them, I even tried to sign in to set up to leave your services, I can't even do that, you have locked in customers and they can't get out, so you start and lower bills, is that understood? Not trying to be nasty but £60 is excessive seen as I hardly use any data or buy any add ons @ofcom, also I would appreciate my mobile number not been leaked to bad actors claiming they are you, when they aren't!

  • leemart0e Lee-Martin Salvin (@leemart0e) reported

    @O2 We all have. The problem is the website does not send the OTC even tho it says it does

  • gmwiseman Geoff M Wiseman (@gmwiseman) reported

    @O2 Was instructed to reset new phone to see if that did it , it didn’t. Then advised to do the airplane off for 15 seconds to try and force it to find a network still didn’t. Then your customer service passed around three different people

  • mike9001985 Michael (@mike9001985) reported

    @O2 post code, ng95hn new mast 2 months ago, Both 4g and 5g hesitate and loads slow on any internet site or app, only seems to do this on this mast and its not just my phone, been like this since the new mast got installed, i keep reporting it but nothing gets sorted

  • KitLdn Kit (@KitLdn) reported

    Hey @O2 how much longer am I going to have no internet? I am paying for a service that I haven't received for 5 days now. I'll disclose location in private messaging when ready