O2 Outage Report in Cross Hands, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cross Hands, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cross Hands, Carmarthenshire, Wales
The most recent O2 outage reports came from the following cities: Carmarthen and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Carmarthen |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cross Hands, Wales
Latest outage, problems and issue reports in Cross Hands and nearby locations:
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Rankin
(@PaulRankinYT) reported
@TheBeardedTaf @O2 Never really had an issue with them tbh
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J E N N I F E R
(@jenniferbush15) reported
@O2 i need someone to help asap! I have been without a working phone for nearly 2 weeks now! Everytime I ring up I get different reasons and excuses from everyone! The last thing was to be told it’s an IT issue and could be 5 days!!! Why!!?? I need a working phone!!!
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metoyou123
(@metoyou123) reported
@O2 hello I’m waiting on a reply you read my DM”s and this issue is still not sorted
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Shaun
(@Shaun69060014) reported
@WorkoutWoollam @O2 Think all of @O2 masts are down
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kie maloney
(@bigkie_7) reported
@O2 the upgrade you did to a mast in the area of WA9 3LG made absolutely no difference the mobile signal is still terrible 😠
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michelle
(@justamum24) reported
@O2 @O2 so much for message us, i did 8 hours ago and i have heard nothing. Another let down by o2
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Dylan Miles
(@stegwyn) reported
@cerimiles @O2 Worst provider I've been with! So many towns and cities I go too where I have a couple of bars of 4G but nothing actually downloads and works! Pathetic and can't wait to leave them
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Mike Stanbridge
(@mdbstanbridge) reported
@alan_m_lawrence @O2 File a complaint with ofcom about your problem O2 Alan.
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Eira
(@milese37) reported
@cerimiles @O2 Cancel it
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Arthur
(@mpj41) reported
@O2 Hi I was on o2 since free calls in eve and weekend but changed to @skymobile as your signal was so bad. Sky is no better as i think they use your masts. Mobile phone companys have as there best selling point,battery life and great camera but No one ever boasts a great signal @o2