O2 Outage Report in Cross Hands, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cross Hands, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cross Hands, Wales
Latest outage, problems and issue reports in Cross Hands and nearby locations:
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kath
(@kath782) reported
@O2 Sorted now. Both existing customers but it took over an hour on the phone with terrible sound quality. Really difficult.
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Bev
(@bev_metallica) reported
@O2 Are you having coverage problems? For over a fortnight now, our phones aren't picking up calls when at home - I have to leave the house for signal. Annoying as I today missed another call from the hospital about treatment. Took me 6 tries to get the voicemail. "no mobile network"
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martin stead
(@martins99859190) reported
@O2 right o2 this is the second time this week that your internet is not working what is happening
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CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼
(@MikeyCycling) reported
@AusterfieldM @WilliamNB @O2 Just find whichever network has best signal and data rates at your locations, and then go with that network. Never expect service from any of them, they are all crap. There are maps of mobile coverage, but I suggest testing with friends' phones or just buy some PnG SIMs.
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🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦
(@WilliamNB) reported
@lastnotlost @giffgaff Giff Gaff runs on @O2, so the underlying issue is O2's crap service. I'll need to jump to either EE or Vodafone. I don't like either, but am forced to do this
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Simon
(@erawnomiS) reported
@o2 Why is there no mobile phone signal at York train station? How are passengers supposed to download digital train tickets when there is zero bar of signal?
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Olivier
(@Nepomucene) reported
@WilliamNB @AusterfieldM @O2 Never forget that as a MVNO, GiffGaff did not have priority access to their signal. For quality (but not price) you’re always better off with the real operator. And if you depend on it to work, mobile (& broadband) is not the best place to save money :-(
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Jordan Kenny
(@jordankenny6) reported
@O2 making their 4G **** in the last 6 months. Funny my connection wasn’t this **** before you rolled out 5G
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Ant King 🇮🇹
(@AKing_1) reported
Trying to sort myself a new contract with @O2 and the service is terrible, can’t get hold of anyone and phone line hangs up on me after I answer a few questions..