O2

O2 Outage Report in Cross Hands, Carmarthenshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cross Hands, Carmarthenshire, Wales 09/14/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent O2 outage reports came from the following cities: Swansea and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone
United KingdomCarmarthen Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NikzMalde Nikit Malde (@NikzMalde) reported

    @O2 @NHM_London Do not believe a word from this utter nonsensical network

  • MWilson0121 MWilson (@MWilson0121) reported

    @O2 I have been waiting on a manager’s call back since the 17/10 and still not had that call. Please advise when will you provide a better service than you are currently doing.

  • seanharkins87 Sean Harkins (@seanharkins87) reported

    @O2 Your mobile phone signal is an absolute disgrace in west central Scotland. Cannot have a conversation for more than 1minute without signal dying. Leaving you asap

  • daeyved daeyved (@daeyved) reported

    Hi @O2 your internet coverage in Chester City Centre is shocking, really truly awful. Just switched to your network and deeply regret it

  • leemc87 L M (@leemc87) reported

    Anyone else on @o2 with absolutely awful signal, like all the time? 🥹

  • Sk1l1d Eliot (@Sk1l1d) reported

    @O2 Full 4G signal at Reading train station, but no data connection. How come?

  • NikzMalde Nikit Malde (@NikzMalde) reported

    @O2 you're full of ****

  • f_j_hoop Carl (@f_j_hoop) reported

    @daeyved @O2 Our work phones were the same. I believe the tower problem has been fairly longstanding. We’ve switched to EE and it’s great, consistently.

  • ____CJ______ CJ 🙃 (@____CJ______) reported

    Hi @O2 I switched to you guys on Thursday last week, number port hasn't seemed to work, what can I do? Can't be reached on my number and I've already lost a client call from this issue! Appreciate any help, thanks.

  • jimmybignose Jimmy 🐙 (@jimmybignose) reported

    @O2 who can I contact in writing to formally complain about your lack of communication leading to: - Excessive charges abroad, - Failure to cancel my insurance, - Failure to process my notice to end contract. Need this sorted & in writing because you clearly keep ignoring me