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O2

O2 Outage Report in Cheddleton, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Cheddleton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheddleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Cheddleton, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Total Blackout 28 days ago
Stoke-on-Trent Total Blackout 1 month ago
Stoke-on-Trent Phone 1 month ago
Stoke-on-Trent E-mail 2 months ago
Stoke-on-Trent Phone 2 months ago
Newcastle under Lyme Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cheddleton, England

Latest outage, problems and issue reports in Cheddleton and nearby locations:

  • ChloeSharpes
    Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England

    @O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • AWorkOfStuART
    STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • NickiGratton
    Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • StokeyRick
    Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • StrategiRob
    Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • AndyType2
    Andy (@AndyType2) reported from Newcastle-under-Lyme District, England

    @O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.

  • EdwardRamsdale
    Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • huson63
    DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • OddyJames
    James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • niteshkpandey
    Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England

    @O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!

  • FowldsSimon
    Sime (@FowldsSimon) reported from Stoke-on-Trent, England

    @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • misswhiskygirl
    Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • ozzievaldo
    Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • andyankers
    Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Arkhaminmate007
    Brian Osborne (@Arkhaminmate007) reported

    @virginmedia @O2 Once again my promised 100mb service I pay for is running at 7mb (same thing happened a few weeks ago) when I took the deal I was told that it would never dip below 50. Customer service is dire, just bots, and I'll still be expected to pay for 100mb despite getting 7mb..

  • AitchMatty
    MattyAitch⚒aka OnionRingKing (@AitchMatty) reported

    @O2 No I won’t , I’ll leave o2 now on this , I told him several times I was a bad line with background noise , probably cooking and eating at home , I asked him to phone back he refused 🤬🤬🤬

  • lifetranquil1
    Tranquil-life (@lifetranquil1) reported

    @O2 hi please could you help imtrying to get the new volt promo In conjunction with Virgin media yet no one seems to know about it I’ve call 202 & been to two shops & staff haven’t been trained and can’t help

  • kt_bennett
    KT B (@kt_bennett) reported

    @O2 can you help? Have you totally sold out of absolutely every songle #Priorityticket in the UK for @TheBiancaDelRio tour? The site states you are out of time to book? #confused

  • GlitterMagpie_
    Lisa 🐱 (@GlitterMagpie_) reported

    @O2 Hi, I have an account with yourselves and Virgin Media. How do I apply the Volt benefit? My o2 just keeps looping me around to the info about the benefit but never shows me where to enable it

  • JaySeeDeCaux
    Jay See (@JaySeeDeCaux) reported

    @MichaelFricker @O2 You can have mine I've been trying to cancel it all day on Twitter and customer services and I've just had the text saying DHL will be delivering it tomorrow.

  • Carlo14601
    Carl (@Carlo14601) reported

    @Ker_Anderson @VodafoneUK Amazing, thanks Ker. Other than general maintenance I don’t think Voda or @O2 have put much development in the city. Connectivity is somewhat poor 😢🤞🏼🤞🏼

  • MichellePat4
    Michelle Pattison (@MichellePat4) reported

    Ok. Who is gonna help or take responsibility now? @O2 @AppleSupport I’ve got my silly #esim and still the #iphoneandwatch don’t work

  • SJWESTT
    SJ 🤟🏽 (@SJWESTT) reported

    @O2 I haven’t had service for a week now, my 4G is non-existent

  • narvdi
    david byers (@narvdi) reported

    @lifetranquil1 @O2 So sorry about that,I have had similar issues like that before,but cr4ckware on Instagram helped me out,he’s a genius