O2

O2 Outage Report in Cheddleton, Staffordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cheddleton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheddleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cheddleton, Staffordshire, England 01/28/2026 04:50

January 28: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cheddleton, Staffordshire, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme and Uttoxeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomNewcastle under Lyme Internet
United KingdomStoke-on-Trent Internet
United KingdomUttoxeter Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cheddleton, England

Latest outage, problems and issue reports in Cheddleton and nearby locations:

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • StrategiRob Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • StokeyRick Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • NickiGratton Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • FowldsSimon Sime (@FowldsSimon) reported from Stoke-on-Trent, England

    @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • niteshkpandey Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England

    @O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • andyankers Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

  • AndyType2 Andy (@AndyType2) reported from Newcastle-under-Lyme District, England

    @O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.

  • huson63 DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ge_cko1 OluWamayorR😈 (@Ge_cko1) reported

    @AyoShonaiya @O2 Doing damage control 😭😭😭

  • starbwoi_Val 💜𝕍𝕒𝕃𝕖ℕ𝕋𝕚ℕ𝕒✞︎ (@starbwoi_Val) reported

    @Bossman_008 @O2 @Abbye_ak English is really a problem

  • HarryHoskins__ Harry Hoskins (@HarryHoskins__) reported

    @JoeHogan__ @O2 Horrific, gonna be kicking off to customer service

  • JCyberSec_ Jake | JCyberSec_ (@JCyberSec_) reported

    @ljhew86 @O2 Don't use static domain blocks. This is too slow. You need to create a rule to detect this traffic dynamically based on patterns and other fingerprints Dynamic analysis is how you should block Static block lists have a place but not against these fast flux threats.

  • ImNabeelAhd Nabeel Ahmed (@ImNabeelAhd) reported

    @faysi37 @ThreeUK @O2 My biggest mistake is that I left Vodafone because 3 offered me a good deal. I was not aware that they have 3rd class service. Also, scripted customer assistants.

  • PersephoneMcIn2 Persephone (@PersephoneMcIn2) reported

    @O2 usually pay £85/month for 2 phone contracts…have done on these for a long time. Yet you’re taking £199 from me this month for this! How does one address this. Have never got your app to work. #customerservice

  • jakegarvey1107 Jake (@jakegarvey1107) reported

    @O2 I keep having intermittent service, sometimes days without. Happens approx. every month/1.5 months. Any fixes?

  • JoeHogan__ Joe Hogan (@JoeHogan__) reported

    Anyone else having some seriously slow @O2 mobile Internet in Weymouth recently? Seemed to drop off last week but this week has been insufferable

  • Tekeez_IT Tekeez (@Tekeez_IT) reported

    @edagoodman @O2 @ThreeUK We left Three recently as we were getting terrible coverage and support. If you’re interested, we can provide O2 and Vodafone SIMs on a rolling 30 day contract with unlimited data, text and minutes.

  • guitarmatt1912 Matt (@guitarmatt1912) reported

    Over a week now with the @O2 mobile network down in Ormskirk (L39), with no indication when it'll be fixed... Not happy! 😠