O2

O2 Outage Report in Cheddleton, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cheddleton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheddleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cheddleton, Staffordshire, England 10/24/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cheddleton, England

Latest outage, problems and issue reports in Cheddleton and nearby locations:

  • NickiGratton Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • StrategiRob Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • huson63 DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • niteshkpandey Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England

    @O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • StokeyRick Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • CliveDaviesUK Clive Davies #FBPE 💙🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported

    So, @o2 and @virginmedia - Holding an account with both of you seemingly entitles you to 'Volt' 'benefits'. However, these elusive 'benefits' are inaccessible. The O2 website refers you to VM and the VM website refers you to O2 in a never ending loop of typical uselessness....

  • drdazman Darren Acutts (@drdazman) reported

    @O2 Dear o2 I switched to you guys but have not received a sim card and so can't'activate' the switch yet but you have invoiced me for days you have not provided me with a service. Is this normal or legal? Can you charge and claim a service tax for a service not provided?

  • stephennnd Now twirl on that! 🍑 (@stephennnd) reported

    @O2 What about the 15GB contract? This is also not subject to change like the other network providers?

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @O2 as per usual shocking customer service takes a ridiculous amount of attempts to get through the automated system to then end up in the wrong department get transferred on hold for over 45 minutes and they cut you off try again as the automated system just doesn't work!!

  • JoBoakes Jo (@JoBoakes) reported

    @O2 What’s going on with the network? Both myself and husband have lost signal almost simultaneously. No known issues in the area apparently…

  • therealyasinali Yasin Ali (@therealyasinali) reported

    @O2 It was earlier in 2021 so not more than 2 years ago. I’m having a problem with my car insurance company and on the verge of getting fined £500 if I can’t prove a call that I made. I have missed the deadline to send this to them waiting for this log. HELP!!!

  • VeronicaCelorr1 Veronica.Celorrio (@VeronicaCelorr1) reported

    @O2 I need help with my order, what is the number that I can call? I wanted to take my current number to O2, but my order shipping email tells me what's my new O2 number. Not what I was expecting. Thanks!

  • JoBoakes Jo (@JoBoakes) reported

    @O2 Perhaps answering the dm might help? It’s my birthday today, I’m going out and I have no network.