O2 Outage Report in Cheddleton, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cheddleton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheddleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Cheddleton, England
Latest outage, problems and issue reports in Cheddleton and nearby locations:
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ShabyDiamond
(@ShabyDiamond) reported
So looks like @O2 doesn’t care about a customer who’s been with them for nearly 18 years - a complaint made and they offer a measly £30 which doesn’t even cover 2 months bill - @EE where u at holla at your boi looking for a new contract and better deals than you know who
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Diamond_imperfection
(@diamondroseskyy) reported
Is it just me or has @O2 internet been so **** lately. Like what am I really paying for
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Safiya Amina Hafeji
(@safiya_amina_3) reported
I forgot to add, the @o2 advisor who took my first complaint is the same person who repeatedly asked the questions 'are you sure?', 'are you sure?', 'are you sure?'.
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DJ CLARKE
(@djsx_dj) reported
@O2 don’t know what it’s so difficult for a customer service understand why my bill is double 2 only listen to what was a office party in the background to only hear the advisor come back laughing after me asking her to ask them to be quiet not very professional
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Safiya Amina Hafeji
(@safiya_amina_3) reported
Just submitted a complaint to @ICOnews. I have no faith after the horrendous service over the past few weeks, that @o2 will send me what I have requested, as I have requested it or that they will register or reply to my escalated complaint.
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nehalorn
(@nehalorn) reported
@O2 still waiting on my refund since the 30th of march. No help from customer service or direct message. Can you confirm when will receive my refund
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Paul Haggerty
(@PaulHag87) reported
@O2 Once again... my complaint still hasn't been actioned. Who do I need to escalate this to as your complaints team seem to be unable to resolve this?
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Marie Watson
(@MarieWatson0051) reported
@O2 Tues Ordered SamsungGalaxyA52Swhite told in stock, then email OOS. Wed given conflicting info, told can't edit order, had to cancel/reorder, when reordering, told white WAS in stock, ordered, then email OOS. When will I receive order? Still showing in stock on your website
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myra woodhouse
(@Woody4727) reported
@O2 please contact me about an ongoing issue with payments about a phone I’ve never owned. Furious to discover I’ve been charged for nearly two years - £21 a month
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Drew White
(@drewsnx) reported
@O2, hi - I want to switch from @virginmedia cable to O2 5G. When I went into an O2 Shop & asked about offers, they told me as I'm a Virgin Media customer I should ask VM, as the two are linked. They mentioned "Volt", but I can't see how this relates to my situation. Any idea?