O2 Outage Report in Castle Cary, Somerset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Castle Cary, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at O2
O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (26%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
-
Cris Samways (@AgeingLock68) reported from Yeovilton, England
@O2 Not really helpful because, as I said, if there was s general network issue then, surely, as my parent’s provider uses O2 as their network carrier then they should have the same issues as me. No?
-
Cris Samways (@AgeingLock68) reported from Yeovilton, England
Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?
-
Stuart Kerr (@stupot74) reported from Bradford Abbas, England
@O2 @MarkEvansO2 So your customer service calamity continues after being persuaded to stay with o2 you've now cocked up yet again....taken close to £400 and have no record of transaction. (my bank account clearly shows you've taken payment) This is just a bloody circus 🎪
-
Matt Cardy (@mattcardy) reported from Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
-
Matt Treasure (@mjtreasure) reported from Sherborne, England
@fuhinsma @O2 @Telefonica Not any more. Google are offering the service because o2, Three and EE couldn't be bothered. If you're with O2 , just enable chat features and you're all done.
-
Lydia Needle (@blackdoglydia) reported from Kingsdon, England
@O2 still no luck and online chat is not working either
-
Paul Stewart (@pas7272) reported from Gillingham, England
@JoCaddick @EE @O2 I’m joining you when my contract is close to an end, it’s sad after so many years that the lack of customer care has driven customers away
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Minesh Patel (@MineshP100) reported
@O2 I’ve had no network signal for over 24h now. Can anyone help me? I called yesterday but they were of no help. Just said a ticket has been raised. I need reception…
-
Mark Evans (@UgEvans) reported
@O2 why has my phone had no signal for over 24hr now. CS keep telling me if will be fixed soon and then nothing 😭
-
Worthy-84 (@84Worthy) reported
@O2 Your missing the point. It's not about my postcode it's about the terrible service all over NW England from Chester up to Lancaster, Blackpool across to Manchester
-
mamon (@silentobsello) reported
@O2 I have tried that multiple times, there’s still no signal for me in the entire G1 area.
-
Dana Wycliff (@razzlededazzle) reported
@O2 what is going on with your network? As it is, your network has become steadily unreliable with more and more dead zones popping up but today, I’ve been barely able to get a signal at all. Definitely going to be looking into going elsewhere as soon as my contract expires.
-
Ryan Naidoo (@RyxnPxe) reported
@O2 Spent 30 minutes on the phone to them and the payment failed on their system as well. Tried several cards. Been a customer for years but now likely I’ll cancel and move to another provider. Making this far too difficult
-
sajid basher (@chussnee) reported
@O2 I have been winning on blue Monday but never received the prizes
-
Christian Duncan (@craniosurgeon) reported
@JamiePinner @O2 @rw_83 Still no O2 signal and I can’t access my account because I can’t receive text!! Beginning to think there’s an issue with the SIM card or associated account.
-
Jason Rennie (@jren207) reported
@O2 Lost service this morning. Can't use Wi-Fi calling either. Says "Emergency calls only". It's as if my eSIM has stopped working. Trying to get in touch with anyone at O2 is hopeless. Please can you restore my service?
-
Jason Rennie (@jren207) reported
@rw_83 @O2 Having the same issue. Lost service around 5am this morning. I know it's not a coverage issue as Wi-Fi calling doesn't work either. It's as if my SIM has stopped working. I use an eSIM, I wonder if the rest of you use eSIMs too? Trying to contact O2 is useless.