O2

O2 Outage Report in Broadway, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broadway, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broadway, Worcestershire, England 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broadway, Worcestershire, England

The most recent O2 outage reports came from the following cities: Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Phone
United KingdomEvesham Phone
United KingdomEvesham Phone
United KingdomCheltenham Internet
United KingdomEvesham Internet
United KingdomEvesham Phone

Community Discussion

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O2 Issues Reports Near Broadway, England

Latest outage, problems and issue reports in Broadway and nearby locations:

  • PhillipsAdrian Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • freedave david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • accessstratford Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • F1_Chef Chef One (@F1_Chef) reported from Bourton-on-the-Water, England

    @O2 you guys recording any service issues in GL54 at all? Cell and data been terrible for last 24 hours.

  • F1_Chef Chef One (@F1_Chef) reported from Bourton-on-the-Water, England

    Hey @O2 is there anyone I can talk to about a service issue with my handset? Signal in the area is fine and sons phone on same network works perfectly.

  • freedave david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • LarderCotswold The Cotswold Larder (@LarderCotswold) reported from Broadway, England

    @O2 9mins of your time , 12hrs for most trying to access the app for peter kaye tickets , time to move on I think , Can’t even get a signal in my house , put up with it for priority, can’t even use that

  • MintMurray4 Minty 🔶 🕷 (@MintMurray4) reported from Evesham, England

    Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

  • charliebudd Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England

    @Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.

  • stickybloke Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

  • ChefWayner The Artist Formerly Known As F1_Chef (@ChefWayner) reported from Bourton-on-the-Water, England

    Hello @O2, I’m having trouble with an free audible subscription taken out with my extras, Audible say to contact you guys but phone wait times are huge. Is there any other way?

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

  • stairforce John Riley (@stairforce) reported from Stratford-upon-Avon, England

    @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

  • freedave david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

  • afroking_jonty Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartcaswell7 stuart caswell (@stuartcaswell7) reported

    @O2 absolutely shite network service. Literally can’t use phone unless on WiFi. Sort it out. Time to switch networks. #o2Down

  • PRATAUDIT LEONARD DEATH (@PRATAUDIT) reported

    @Darkshadows74 @O2 Just taken me A 55 minute phonecall for them to do this mate. Phone went dead... then it randomly worked online. They are the worst

  • fozzer007 Andrew Forster (Fozzer) Adidas Addict (@fozzer007) reported

    Wow @O2 — weeks of a broken voicemail and not one person who can fix it. Every agent repeats “try 1750/1760.” Still broken. Your customer care is honestly awful — no ownership, no escalation, no help. Loyal customers deserve far better. #O2 #CustomerServiceFail

  • G8XZD_TV Ian G8XZD (@G8XZD_TV) reported

    Goodbye @O2 Fed up with your awful 3g service in and around #bristol This was before your inflation-busting price rise announced on Wednesday. Have also saved by ditching @virginmedia internet and its constant buffering (despite a good headline speed test). Happy bunny now.

  • stsammy91 Samuel Griffiths (@stsammy91) reported

    @O2 I’ve lost network connection with my phone and I can’t call a customer service number. What’s the best way to contact someone. My o2 account won’t let me login

  • itsarz_uk Bob Hey (@itsarz_uk) reported

    @Ofcom @O2 Wow, O2, you sure know how to break a contract don’t you! Start a new contract in June, and you change the terms in October! I have NEVER had a mobile contract changed mid-term. Shameful. Ah well, that’s me Porting out of O2. Ofcom, what do you have to say?

  • DonnaBirdsall Donna Birdsall (@DonnaBirdsall) reported

    @O2 please for the love of God when is the service going to be fixed in the ub9 area?

  • Darkshadows74 NicNak (@Darkshadows74) reported

    @O2 I'm having problems logging in. It is going round in circles saying verify and then change password and then it still won't let me in. I've tried both app and website.

  • every_cloud4 🍄 €ℓℓɨ€ 🍄🎗 (@every_cloud4) reported

    @wcolts12 @MartinSLewis @O2 Really is. They cut off my daughter’s phone while she was in France. It was an accident they said. Could they fix it, no. Appalling.

  • stefan655 🐺 (@stefan655) reported

    @virginmedia @O2 if we have a mega volt bundle with you where we have an O2 sim too what happens if we cancel the sim part of the contract now 02 are profiteering are increasing their prices next April?