O2

O2 Outage Report in Broadway, Worcestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broadway, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broadway, Worcestershire, England 03/12/2026 11:20

March 12: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Broadway, England

Latest outage, problems and issue reports in Broadway and nearby locations:

  • stairforce John Riley (@stairforce) reported from Stratford-upon-Avon, England

    @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

  • charliebudd Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England

    @Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

  • afroking_jonty Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

  • ChefWayner The Artist Formerly Known As F1_Chef (@ChefWayner) reported from Bourton-on-the-Water, England

    Hello @O2, I’m having trouble with an free audible subscription taken out with my extras, Audible say to contact you guys but phone wait times are huge. Is there any other way?

  • accessstratford Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • stickybloke Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

  • MintMurray4 Minty 🔶 🕷 (@MintMurray4) reported from Evesham, England

    Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

  • freedave david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • F1_Chef Chef One (@F1_Chef) reported from Bourton-on-the-Water, England

    @O2 you guys recording any service issues in GL54 at all? Cell and data been terrible for last 24 hours.

  • PhillipsAdrian Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • LarderCotswold The Cotswold Larder (@LarderCotswold) reported from Broadway, England

    @O2 9mins of your time , 12hrs for most trying to access the app for peter kaye tickets , time to move on I think , Can’t even get a signal in my house , put up with it for priority, can’t even use that

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • F1_Chef Chef One (@F1_Chef) reported from Bourton-on-the-Water, England

    Hey @O2 is there anyone I can talk to about a service issue with my handset? Signal in the area is fine and sons phone on same network works perfectly.

  • freedave david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

  • freedave david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • williambonomo William Bonomo (@williambonomo) reported

    @O2 do you have an issue with the number transfer (to O2) form? When I click submit it gives me "Oops, something went wrong." I have tried with different browsers and different devices.

  • cdavies79 chris (@cdavies79) reported

    @virginmedia @O2 why does the 02 priority app keep crashing when I try to log in a virgin media subscriber? Have uninstalled and still same issue hasn’t worked for couple of weeks now

  • Caelien Old Man Hawkeye (@Caelien) reported

    @NatashkaCosplay @O2 Well that sucks

  • ella_andsharks els 🖤 (@ella_andsharks) reported

    hello @O2 pls help x

  • anagamafired Nancy Fuller Pottery (@anagamafired) reported

    @O2 @GoodThingsFdn @virginmedia Can’t even call to make a complaint! It’s hopeless chatting to someone who is not even in the country!

  • Daymoalexander Daymo Alexander (@Daymoalexander) reported

    Thanks @O2 early Xmas gifts. 3 months of @AppleMusic and @AppleTVPlus just for being a customer. 🎄

  • adrianlazell Adrian Lazell (@adrianlazell) reported

    Deliberately difficult application requirements (is this confusion selling?) I have no free earbuds - as promised, and no clear way pursuing this. @SamsungMobile @O2 you are going to have an awful lot of dissatisfied customers. Including me. Can you help? Will you?

  • SwXlie Sw0lie (@SwXlie) reported

    @01Dan_ @EnglandRugby @O2 I agree I feel bad for Ribbans after his great performance last week

  • evans_megann Megann Evans (@evans_megann) reported

    @O2 I need to talk to someone asap about my billing. I’ve spoken to customers services who were no help. Tried online chat on my phone but keep getting taken back to the App Store! Raised complaint absolutely shabby service

  • EllieRead1 Elzy (@EllieRead1) reported

    @O2 But I paid for next day delivery on Sunday? And I’ve paid to have the device on Monday and nothing has been sent. It’s pretty poor to promise something you can’t offer, and go AWOL on customer service.