O2

O2 Outage Report in Broadway, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broadway, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broadway, Worcestershire, England 10/24/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Broadway, England

Latest outage, problems and issue reports in Broadway and nearby locations:

  • PhillipsAdrian Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • stickybloke Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

  • freedave david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • MintMurray4 Minty 🔶 🕷 (@MintMurray4) reported from Evesham, England

    Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • freedave david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • F1_Chef Chef One (@F1_Chef) reported from Bourton-on-the-Water, England

    Hey @O2 is there anyone I can talk to about a service issue with my handset? Signal in the area is fine and sons phone on same network works perfectly.

  • freedave david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • charliebudd Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England

    @Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.

  • afroking_jonty Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

  • F1_Chef Chef One (@F1_Chef) reported from Bourton-on-the-Water, England

    @O2 you guys recording any service issues in GL54 at all? Cell and data been terrible for last 24 hours.

  • accessstratford Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • stairforce John Riley (@stairforce) reported from Stratford-upon-Avon, England

    @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FizzyWizzy29 Jasmine Allmond (@FizzyWizzy29) reported

    @O2 Nothing shows up. This is insane considering the tablet is rarely used. I’d rather get rid of the damn thing now. I don’t use it!

  • AziizaT Aziiza (@AziizaT) reported

    @O2 Hi, I can’t call your customer service and the chat isn’t working. I want to remove my spending cap. Could you please help me with that ??

  • HenryRoseLee Inter-Generational Diversity 🌟 Henry Rose Lee 🌟 (@HenryRoseLee) reported

    @O2 When I try to login to my account, I get a 'This site can’t be reached message', even though I'm using the correct username and password.

  • Smithyh15 Haley Smith (@Smithyh15) reported

    @O2 I have been requesting a PAC code for 3 days with no success, I have tried via my o2 and also spent 1hr on hold to your call centre. Still no code. I got hung up on by your call centre because they couldn't hear me because my signal is non existent! Can someone sort this asap

  • Andy6times Andy G (@Andy6times) reported

    Fix your online recycle process please @O2 Not letting me select post or quicker freepost label options so cant complete the request

  • TamsinMadison Tamsin (@TamsinMadison) reported

    @O2 So sick of an issue Ive had wince Dec which STILL hasn’t been fixed!! Pls help

  • SRAEngineering SRA Engineering (@SRAEngineering) reported

    @O2 WOW, some of the most disgusting "customer service" I have ever ever come across in my life from O2.

  • ClimbingRoseVA Climbing Rose (@ClimbingRoseVA) reported

    @O2 I’ve sent a DM. Still waiting for a response. Please help!!

  • Roisin_Daines Roisin (@Roisin_Daines) reported

    @O2 O2 due to continuous peoples mess ups have left me with a day old baby with no network...in hospital...only form of contact gone. Spoke to 3 people who all said it was sorted...same thing happened again. Absolutely disgusting

  • Tom_Claffey Tom Claffey (@Tom_Claffey) reported

    @O2 is your website down? I keep getting this site can’t be reached when I enter my email and password