O2 Outage Report in Auchterderran, Fife, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Auchterderran, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Auchterderran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 30: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Auchterderran, Scotland
Latest outage, problems and issue reports in Auchterderran and nearby locations:
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𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴
(@BogieOnPatrol) reported
from
Auchterderran, Scotland
SCAM ALERT: Mobile number +447547993398 pretending to be @O2 Text message reads: Your 02 service may be terminated if we are not able to verify your details, please update your details via "myauth-o2 com" (minus dot) Haven't clicked link but know o2 sites are ".co.uk" not ".com"
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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Ian Gordon Davitt
(@IanDavitt) reported
from
Kirkcaldy, Scotland
@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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Jacqueline mcdiarmid
(@JacquelineMcdi1) reported
from
Crossgates, Scotland
@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Glenrothes, Scotland
@O2 I doubt if your service could be worse. 14 days without data, stores closed, no email support or live chat, calls to 202 all fail - over 20+.
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Stacey A Graham
(@staceyAgraham) reported
from
Lochgelly, Scotland
@O2 looking for help with a new sim
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@_carljenkins_) reported
Hi, @O2...yet again no signal and stuck on emergency calls only. If you can let me know how long I have on my contract so I can end it and switch network provider, that'd be ******* great 👌👍
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Brian Martin
(@BrianMa63080971) reported
@O2 HEY O2 - NAME AND SHAME TIME - NOBODY MANNING O2 CUSTOMER SERVICE PHONES - AWFUL, APPALLING SERVICE, YET AGAIN - WHAT WILL IT TAKE FOR YOU TO DO YOUR JOB HERE?
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Nancy Fuller Pottery
(@anagamafired) reported
@O2 Haven’t been able to make calls in Ph11 since the beginning of October due to a mast being down. Apparently you’ve been waiting to get access from the landlord for more than two months????? Just tried to call you and got cut off after waiting 42 mins.
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🦋 Sam 🦋
(@itssamlou_) reported
@NicD44 @McG70371461 @O2 O2 don’t give compensation as no network is 100% guaranteed to work all the time apparently. But I think a week with no service at all isn’t good enough as like you say they are happy to take your money
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Kerry Hughes
(@KerryHu34626515) reported
@O2 Can you please fix the mast near me I’ve had crap signal for months now, don’t know why I’m paying for it!!!!! NE128TA
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James
(@Jameseo23) reported
@O2 Any reason I can't make a call from Japan using my PAYG account? I topped up but every call I make says I have no balance, even to your free customer support numbers. My top up was successful.
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Tracey86
(@TRS1986) reported
@ThreeUKSupport how can I get back money I’m owed? I returned a phone within the cooling off period and I’m still owed the £90 upfront fee. Every time I speak to customer service (joke title) I’m told I owe you money but I don’t! I can’t believe I was going to leave @O2 for you!
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Jill
(@_JHedge) reported
@Statikmcr @O2 Glad it’s not just me they seem to be hanging up on! Awful awful service!
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poulwillens
(@John12888554) reported
@Sue2502W @O2 Kindly send me a text message if you still need help
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Jill
(@_JHedge) reported
@O2 Spent 2 hours and 45 mins on hold today with 3 calls being cut off by O2 agents. I’m trying to clear up a mess that was caused by O2 that is having a severe impact on my credit score. Also no reply to my DM, I will never be using any of your services again.